Rohini P.
RP
Rohini P.
Recruiter
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Setup and Centralized Candidates Make Hiring Simple"
4/5
What do you like best about Gem?

I love how easy it was to use and set up so implementation, features were great as well. Having candidates centralized and easy to access was amazing. Review collected by and hosted on G2.com.

What do you dislike about Gem?

i think the least i liked was for sure the features on mobile were not reactive so they were not the same as it is on your desktop and most times on the road its easier. Review collected by and hosted on G2.com.

bhawesh l.
BL
bhawesh l.
Virtual Assistant
Small-Business (50 or fewer emp.)
"Great LinkedIn & Email Automation, but Pricing Feels High"
3/5
What do you like best about Gem?

The efficiency of integrating it with LinkedIn is great, and the most valuable thing is that we can automate sending emails. Review collected by and hosted on G2.com.

What do you dislike about Gem?

The pricing feels too high, and at times the place can feel crowded. Review collected by and hosted on G2.com.

Iti V.
IV
Iti V.
Recruitment Coordinator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive, Data-Driven Talent Sourcing That Streamlines Hiring"
4/5
What do you like best about Gem?

I appreciate Gem for its intuitive interface and data-driven approach to talent acquisition, which helps streamline sourcing and improve hiring efficiency. Review collected by and hosted on G2.com.

What do you dislike about Gem?

While Gem is highly effective, I feel there is still room to improve customization and flexibility in reporting to better suit different hiring strategies Review collected by and hosted on G2.com.

Verified User in Consulting
GC
Verified User in Consulting
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive, Streamlined Interface That’s Easy to Get Started With"
3/5
What do you like best about Gem?

What stands out most is how intuitive and user friendly it is. Everything feels streamlined, which makes it easy to get started without a steep learning curve. The interface is clean, and the features are thoughtfully organized, so you’re not wasting time trying to figure things out. Review collected by and hosted on G2.com.

What do you dislike about Gem?

As the platform continues to grow, expanding flexibility and customization options would make it even stronger. Review collected by and hosted on G2.com.

Luka K.
LK
Luka K.
Global HR Systems Specialist
Enterprise (> 1000 emp.)
"Streamlined Candidate Management with AI Integration"
5/5
What do you like best about Gem?

I really appreciate the ease of use of Gem; it's incredibly user-friendly. I also like how it integrates well with AI, making it a better solution overall for managing my candidate pipeline. Review collected by and hosted on G2.com.

What do you dislike about Gem?

I think the pricing could be better Review collected by and hosted on G2.com.

Sari S.
SS
Sari S.
Squad Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Streamlined Interview Process with Gem"
5/5
What do you like best about Gem?

I like using Gem for interviews because it makes the process the easiest I've experienced in a while. The process was smooth and very friendly. Setting up Gem was super easy, which I really appreciated. Review collected by and hosted on G2.com.

What do you dislike about Gem?

I think it could be a shorter process. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Quick and Simple Resume Analysis, Needs Deeper Skill Insights"
4/5
What do you like best about Gem?

I like Gem for its simplicity and point-to-point analysis. It helps me find a suitable candidate in just 1 minute. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Gem?

Sometimes it was unable to find a good candidate. It must know the inner skills of candidates which is hidden in the resume. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Excellent UI, Perfect for Recruitment"
4.5/5
What do you like best about Gem?

I use Gem for recruitment purposes, and it helps me to understand niche skills. I really like its UI, which is particularly valuable for sourcing and tracking visibility. The initial setup of Gem was very easy for me. Review collected by and hosted on G2.com.

What do you dislike about Gem?

Data accuracy. More of contact information gaps. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Gem is a very strong sequencing and in-mailing tracking tool."
4/5
What do you like best about Gem?

I like the visibility that Gem gives you into what is and what is not working. As a recruiter I am in-mailing candidates and setting them up in email sequences which helps me provide consistent follow up on candidates who may rarely check Linkedin. They also do a great job of finding emails, as well as tracking and giving a real look into the data behind your in-mailing metrics. I use this daily in my current role and have recommended it to my old company. Review collected by and hosted on G2.com.

What do you dislike about Gem?

I dislike how Gem adds a few extra layers into the in-mailing process. To be able to accurately track my activity I need to save candidates to a project in Linkedin, save them to a CSV, upload to a project in Gem, message them in Linkedin, log the outreach, and then add to a sequence. I wish it had a way to better integrate the chrome extension with less clicks. Review collected by and hosted on G2.com.

Bhanu S.
BS
Bhanu S.
Transportation Design Engineer
Civil Engineering
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Streamlined platform that simplifies recruiting workflows"
5/5
What do you like best about Gem?

Gem stands out for its ability to bring together outreach, tracking, and pipeline management into one seamless platform. The interface is intuitive, making it easy to use even for someone new to recruiting tools. I particularly appreciate the analytics and reporting features — they give clear visibility into outreach performance and help identify what’s working and what needs adjustment. The integrations with LinkedIn and email are smooth and save a lot of manual work. Overall, Gem reduces time spent on repetitive tasks and makes candidate engagement more structured and data-driven. Review collected by and hosted on G2.com.

What do you dislike about Gem?

While Gem has been very helpful overall, there are areas where it could improve. The reporting dashboards, while detailed, can feel overwhelming at times and require some trial and error to fully utilize. Customization options for email templates are somewhat limited, and expanding them would allow for even more personalized outreach. Additionally, the mobile experience is not as strong as the desktop platform, which can make it harder to stay productive on the go. Finally, the pricing may be a bit high for smaller teams, which could limit accessibility for organizations that would benefit from the tool. Review collected by and hosted on G2.com.