--- title: Gem Reviews meta_title: 'Gem Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 296 reviews by the users' company size, role or industry to find out how Gem works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 296 scale: '5' date_modified: '2026-07-20' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Gem Reviews **Vendor:** Gem **Category:** [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation) **Average Rating:** 4.7/5.0 **Total Reviews:** 296 ## About Gem Gem is an AI-first recruiting platform combining ATS, candidate CRM, sourcing, scheduling, and pipeline analytics in one system. Talent acquisition leaders, recruiters, sourcers, and RecOps teams use Gem to move candidates from first outreach to offer without switching tools. Gem's AI is trained on recruiting-specific data to prioritize candidates, personalize outreach, and surface pipeline risk before it becomes a missed hiring deadline. Teams report up to 5x faster sourcing, 2x response rates on outreach, and 5x higher passthrough rates for engaged candidates. Gem holds a 4.8/5 rating on G2 and is used by more than 1,200 organizations, including Anthropic, Zillow, Walgreens, Carmax, Robinhood, and Doordash. ## Gem Pros & Cons **What users like:** - Users find Gem's **ease of use** enhances efficiency in recruiting, simplifying profile management and integration with tools. (15 reviews) - Users value Gem's **efficiency** in sourcing and managing candidates, enhancing the recruiting process significantly. (13 reviews) - Users love Gem for its **centralized hiring pipelines** and seamless integrations, enhancing sourcing efficiency and team collaboration. (11 reviews) - Users value the **data-driven insights** from Gem that enhance strategic hiring and streamline the recruiting process. (10 reviews) - Users value the **powerful automation** features of Gem, enhancing efficiency in sourcing and candidate outreach. (9 reviews) - Users appreciate the **time-saving features** of Gem, significantly enhancing their workflow and project organization. (9 reviews) - Users value the **time-saving automation** features of Gem, making recruitment and onboarding significantly more efficient. (9 reviews) - Applicant Management (7 reviews) - Automation Dominance (7 reviews) - Candidate Management (7 reviews) **What users dislike:** - Users face **integration issues** with Gem, experiencing inconsistencies that hinder customization and workflow efficiency. (7 reviews) - Users find Gem to be **expensive** , making it challenging for small teams or companies to justify the cost. (5 reviews) - Users find the **limited customization** in Gem frustrating, as it hinders their ability to adapt workflows efficiently. (5 reviews) - Users find the **interface not intuitive** , as too many options lead to confusion and a complicated workflow. (5 reviews) - Users find the **complex candidate management process** in Gem burdensome, preferring a more streamlined approach. (4 reviews) - Users find the **complexity of options** in Gem overwhelming, leading to confusion and inefficient workflows. (4 reviews) - Dashboard Issues (4 reviews) - Users experience a **steep learning curve** with GEM, requiring extensive training that can be time-consuming and costly. (4 reviews) - Poor Interface Design (4 reviews) - Poor Usability (4 reviews) ## Gem Reviews ### 1. Amazing Tool for our Teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah H. | Manager, HR Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Gem?** The analytics piece for recruiting and hiring managers have been instrumental in us understanding where we are at. We can't wait for any new additions to be added as Gem continues to update! **What do you dislike about Gem?** I think there a few benchmarking tools that could be incorporated, otherwise no complaints. **What problems is Gem solving and how is that benefiting you?** We didn't have any analytics on outreach or recruiting before this - I know it has been instrumental for all of this. The dashboards are awesome for leadership too! ### 2. Great for reporting! **Rating:** 4.0/5.0 stars **Reviewed by:** Petala I. | Senior Technical Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Gem?** Gem is great for sourcing candidate emails, reporting outreach and response rates, and candidate demographics! **What do you dislike about Gem?** Gem doesn't collect data on Native American candidates. It's 2022, and Native American erasure is profoundly passé. **What problems is Gem solving and how is that benefiting you?** Gem helps me report to HMs the progress and gaps in diversity in our hiring pipelines. It is also reducing the amount of time I spent tagging candidates' demographics and finding their contact information. ### 3. Amazing tool for sourcers and recruiters! **Rating:** 5.0/5.0 stars **Reviewed by:** Ishika G. | Jr Talent Sourcing Specialist- G&A, Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Gem?** Gem is super helpful to keep track of the pipeline, the response rate, and even the matrices. It helps in keeping track of one's performance as well as comparing and improving the performance. We can see the updates on the candidates and their status. You can also save candidates for future use to your scratchpad! **What do you dislike about Gem?** If someone updates their LinkedIn profile, it becomes difficult to find it again. Also, sometimes Gem does not pick up details like company name, school name, etc., on its own, and we have to do that manually. **Recommendations to others considering Gem:** It is beneficial and easy to use if you consider using it in your organization's recruitment processes and also for sourcers and recruiters who are continuously engaged in building a pipeline of candidates for various roles that they are working on. **What problems is Gem solving and how is that benefiting you?** Recruiting operations like maintaining candidate pipeline, candidate status, creating projects for self-use as well as sharing with the entire larger team. I also save candidates for future reference and add them to scratchpad, so you don't have to search for it again. ### 4. Great recruiting tool **Rating:** 3.0/5.0 stars **Reviewed by:** Hana F. | Recruiting Sourcer, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Gem?** I find the data collection and organization of gem the most helpful. It is a great tool for recruiting to use to hold and organize candidates in various phases, roles, etc. **What do you dislike about Gem?** I find the homepage a bit difficult to navigate. It is messy and hard to distinguish which projects are mine, which are not and I have not been able to delete projects, only 'archive' them which is a bit confusing. **Recommendations to others considering Gem:** I would highly recommend using Gem as a recruiting tool, especially if you have high volume of applications or need to store and organize candidates to review or re-engage with in the future. **What problems is Gem solving and how is that benefiting you?** We are able to reach back out to candidates that were in process with us previously which increases candidate engagements, and ultimately we are able to make more hires simply because we now have a way to store and organize all these folks. **Official Response from Zoey Ren:** > Hi Hana, thank you for sharing your feedback, especially about the homepage navigation. Our product team always listens to our customers' feedback and is dedicated to improving the user experience. At the same time, please feel free to reach out to your customer success manager anytime for product training or questions. We're here to help! ### 5. The CRM that works with you! **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey B. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Gem?** The workflow from project to sequence is easy to set up and automated with quick notifications in app and by email. **What do you dislike about Gem?** The inability to search the sequence by name, or to archive leads that are not interested. **What problems is Gem solving and how is that benefiting you?** Talent sourcing lead outreach, for recruitment. ### 6. Gem is an easy and effective way to reach out and track candidates. **Rating:** 5.0/5.0 stars **Reviewed by:** Erin H. | Senior Business Recruter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Gem?** I apprecciate the sequencing ability and the analytics features. **What do you dislike about Gem?** At this time, I do not have anything I dislike. The analytics feature is great but can be a bit clunky at times. **Recommendations to others considering Gem:** None at this time. **What problems is Gem solving and how is that benefiting you?** The problem I am solving by using Gem is a cadence for reaching out to candidates in an effective way. I love that I track who has reviewed my email and/or who has clicked on my links. ### 7. Effective and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Gem?** Sequences in Gem are easy to set up and personalize straight from a LinkedIn profile. I like having insight into opens and clicks. **What do you dislike about Gem?** For a premium product I don't find that Gem finds as many personal e-mail addresses as other tools **What problems is Gem solving and how is that benefiting you?** It helps me with time management, as I can automate my chases in sequences. ### 8. A fantastic, comprehensive CRM and Data Analytics platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie L. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Gem?** Gem is such an amazing tool for candidate outreach and pipeline analytics. Our recruiting team uses their sequencing tool on a daily basis, as well as their Talent Pipeline feature which allows the team to easily visualize pipelines and keep them clean. **What do you dislike about Gem?** Nothing, we love Gem! They are always iterating and always take customer feedback into consideration. We really wouldn't want to change anything big, and they are always improving. **Recommendations to others considering Gem:** Go for it! We would not look back. The platform is excellent and the support from Gem is even better. **What problems is Gem solving and how is that benefiting you?** Gem consistently helps us automate candidate outreach, and helps to improve candidate response rates. Once our recruiters set up a sequence, it can be set up to automatically send a series of emails to candidates and will track click rates and response rates. We have improved our candidate response rate significantly since prior to this we were only using inMail outreach. We are also using the Gem analytics platform, which allows us to build custom dashboards, and easily pull numbers that might be a bit cumbersome to pull with greenhouse alone. ### 9. Beautiful software, great UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Gem?** Gem is great - I love the ability to schedule muti-stage sequences, send campaigns on behalf of other employees/partners, and all of the reporting capabilities. The data is really helpful to see and there are so many different ways you can splice and utilize it. The visual interface is simple and intuitive. The design team has done great work with making this tool very usable for recruiting and sourcing teams. **What do you dislike about Gem?** The integration with Greenhouse is great, but I wish the reporting was more seamless between Gem and Greenhouse. Honestly though, I think that is more of a Greenhouse issue vs a Gem issue so I don't know how much control Gem would have (other than to influence GH to catch up to their greatness!!) **What problems is Gem solving and how is that benefiting you?** Gem is helping us solve better talent, faster, and also to better understand the activity within our pipelines. The projects and dashboards help keep our teams on track and accountable to our metrics. ### 10. Gem is a great sequencing and data tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Gem?** The data analytics are extremely helpful when developing a team. The sequencing tool keeps us automated in following up with candidates we want to speak with. **What do you dislike about Gem?** I would love to see more diversity support **What problems is Gem solving and how is that benefiting you?** right now we are working on a pilot program for the sequencing tool ### 11. it makes your recruiter life easier **Rating:** 4.5/5.0 stars **Reviewed by:** Dani R. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Gem?** absolut friendly tool, accurate email finder and easy automation emails, has a great merge with LinkedIn profiles, very easy to use and allows you to organize you projects properly. **What do you dislike about Gem?** so far, I haven't found a detail to dislike. **Recommendations to others considering Gem:** dont think about it, ist a great tool. **What problems is Gem solving and how is that benefiting you?** finding emails, a time saver!! ### 12. I already tell everyone I know about GEM **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | T, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Gem?** UI, Functionality, CRM capabilities, Sequencing, - Keeps me away fro LinkedIn recruiter and InMail Jail. Automated, More Affordable and best of all it works intuitively **What do you dislike about Gem?** Nothing has come up yet, but every software program has bugs and can de improved, that's why Product Manager has jobs **What problems is Gem solving and how is that benefiting you?** Lower time and cost to hire, automated boolean collaboration between GEM and GreenHouse makes the workflow more accessible and intuitive. Integrated with Gmail so every email reply is tracked to a profile, so I don't have to go searching my desktop for a profile or resume ### 13. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Gem?** I love how easy the interface is to use. I also love the fact that you can contact Gem and they actually get back to you. I also enjoy being able to use inmail and email outreach in the same sequence. **What do you dislike about Gem?** I don't like that the one touch upload doesn't work all the time. That also goes for logging inmails. **What problems is Gem solving and how is that benefiting you?** I am able to send lots of outreach at any time of the time data. It's fun to see the progress of all sequences. ### 14. easy to navigate and connects well with other platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Gem?** the linkedin integration makes it easy to quickly add candidates to gem **What do you dislike about Gem?** sometimes prospects takes a really long time to load **What problems is Gem solving and how is that benefiting you?** gem is solving a time problem or lack thereof. it makes me move quickly ### 15. Can't Imagine Outbounding Without It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Gem?** Integrates well into existing workflows, helps teams from having to reference another CRM **What do you dislike about Gem?** Wish it was easier to get information into gem from an outside source (ie salesforce) **What problems is Gem solving and how is that benefiting you?** Solving the issue of productivity and organization for a recruiting agency. ### 16. Like Air for Recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Ronny G. | Principle Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Gem?** Cadencing functionality, guides giving best practices, user friendly, very efficient reporting, and a world class account rep and support team to answer any questions. Love this tool and the team behind it **What do you dislike about Gem?** There's nothing I dislike. They recently updated the "download PDF" feature to just be one click, which is amazing. They're very pragmatic on applying customer feedback to new features. **What problems is Gem solving and how is that benefiting you?** Outbound candidate generation, talent branding, community engagement, diversity recruiting, reaching a very niche profile, and knowing if they received my message. This tool acts as the backbone to everything I do! ### 17. Gem Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bukola S. | Head of Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Gem?** The sequencing capabilities are the best feature. **What do you dislike about Gem?** manual entering of LinkedIn sequence responses and haulting further sequences that are scheduled to go out after they respond **Recommendations to others considering Gem:** It's one of the best recruiting automation tools I've used in my 15 years of doing technical recruiting. **What problems is Gem solving and how is that benefiting you?** having a better understanding of our recruiting data and a more streamlined passive candidate recruiting management system/recruiting automation that is better than using LinkedIn ### 18. GEM is great for having a snapshot/view of all of your candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Kim P. | Senior Technical Sourcer Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Gem?** I like the function API to Greenhouse/LI to upload candidates **What do you dislike about Gem?** Too many emails sometimes the wrong emails. **Recommendations to others considering Gem:** It is a great recruiting tool. **What problems is Gem solving and how is that benefiting you?** Solving the issues of reporting/ helps with the dashboard display to HM. ### 19. The best resource consolidation for recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Ailton Fagner M. | SR. Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Gem?** How integrated it is with other platforms **What do you dislike about Gem?** Not much, just that we are not able to get the dashboard from appearing every single time. **Recommendations to others considering Gem:** Learn how to utilize other people's emails for your sequences. **What problems is Gem solving and how is that benefiting you?** Finding out who else in my company has sourced a candidate before. ### 20. Recruiter **Rating:** 5.0/5.0 stars **Reviewed by:** Dekota F. | R, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Gem?** Very easy to use, and efficient for candidate sourcing **What do you dislike about Gem?** Nothing really. I truly love Gem as a platform **Recommendations to others considering Gem:** N/A **What problems is Gem solving and how is that benefiting you?** Accidentally sending to candidates' work emails. The benefits are that it is quick and easy to reach candidates via email. ### 21. The best sourcing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Gem?** I love how easy to use Gem is, the responsive customer service if I run into an issue and the benefits I receive. **What do you dislike about Gem?** I wish you could clone sequences easier. **Recommendations to others considering Gem:** I would recommend using Gem to any company with hiring to do. **What problems is Gem solving and how is that benefiting you?** I can reach out to a candidate up to 4 times with one click. I often get candidates responding on the last reach out attempt. ### 22. Gem review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Gem?** the possibility to keep track of candidates from different recruitment sources **What do you dislike about Gem?** Gem doesn't always update the calls, reach outs or other contacts and tends to give foul numbers, if you want to make sure that the numbers are right you must keep account by yourself **What problems is Gem solving and how is that benefiting you?** keep track of candidates from different sources, great benefits to prospect and keep dashboards on point ### 23. Gem makes sourcing and outreach extremely efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Erik B. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Gem?** The organization of the user interface and how easy it is to create projects and then add them to sequences. **What do you dislike about Gem?** I honestly don't think anything is really missing from Gem, but it would be nice if it integrated with LinkedIn when sending inMails. **What problems is Gem solving and how is that benefiting you?** I am solving the problem of email communication with a bulk amount of candidates. I am a lot more productive. ### 24. Reach and Follow up candidate in the most easy way! **Rating:** 5.0/5.0 stars **Reviewed by:** Simon B. | Technical Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Gem?** What I like about Gem is how it ease the reach and follow up of candidate with the automated sequences that you can create and modify, also it has an AI that automated mark candidates interested and not interested. **What do you dislike about Gem?** Something that I dislike is the fact that sometimes we can't find the right email or contact info of some candidates in LinkedIn also sometimes the AI fails to reconize the interested or not interested answers **What problems is Gem solving and how is that benefiting you?** The first problem that we are solving using Gem is find faster the contact info of candidates to reach, also it helps to follow up using automated sequences so in case that you forget giving a follow up of the candidate Gem send the sequence in the time specified. Some of the benefits about it is the time saving that it gives you. ### 25. Great product to search for top talent **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra O. | Clinical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Gem?** I get most of my hires by using Gem. I like because I can keep things super organized. **What do you dislike about Gem?** I had to get training on how to use it early on, but now it has become easier to use. Gem changed! **What problems is Gem solving and how is that benefiting you?** Hiring faster. ### 26. One of the Best Tools to Happen to Recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Gem?** Love the functionality of being able to put folks into a project and immediately send messages to prospects without having to think about it! **What do you dislike about Gem?** Saving as a .pdf everytime you want to add someone to a project. **What problems is Gem solving and how is that benefiting you?** Reaching cold prospects that normally wouldn't respond to thousands of messages they receive on linkedIN. I'm able to reach them right in their inbox. ### 27. Data automation **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea Korina G. | Technical Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Gem?** I like how it's synced with Linkedin Rec **What do you dislike about Gem?** Sometimes doesn't automatically track inmail replies **What problems is Gem solving and how is that benefiting you?** Automatically collecting data for daily metrics! ### 28. very helpful and resourceful - def get more leads and reach out using GEM **Rating:** 5.0/5.0 stars **Reviewed by:** Anais G. | Senior Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Gem?** The reminders have helped my productivit **What do you dislike about Gem?** Nothing I can think of, maybe the design? **What problems is Gem solving and how is that benefiting you?** Time management and reminders are not longer an issue ### 29. Super Productive Sourcing Outreach Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Neda B. | Technical Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Gem?** I love how easy and organized Gem is to use. As a sourcer that deals with high volume each day, Gem makes it easier to create sequences. I never have to remember to send follow up emails or reminders. It has saved me so much time and effort, allowing me more time to source :) **What do you dislike about Gem?** Sometimes, Gem can be slow but that is expected with high volume projects. **What problems is Gem solving and how is that benefiting you?** Gem has many unique and interesting reports to look into, which helps us become better at our jobs each day. By looking at data, we can use it to improve our efforts or plan for future outreach goals. ### 30. A great recruiting analytics tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Gem?** The recruiting analytics. The automated engagement with candidates. The easy platform. The price. We use Gem to engage with passive leads, source diverse candidates, and craft compelling outreach messages. **What do you dislike about Gem?** I don't like how the diversity data isn't always the most accurate. It's hard to tell what is accurate and what might be off a little. It gives us a good enough picture but would be great to be more accurate. **What problems is Gem solving and how is that benefiting you?** We are able to source higher volumes of leads. We are able to create more compelling messages and personalized outreach to get more folks engaged. We also use Gem for our data analytics. ### 31. I love Gem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Gem?** - sequences give me a better response rate than single messages. I never knew a tool like this existed before I started using Gem. I will always use Gem. **What do you dislike about Gem?** - It was hard to learn! I asked support soooo many questions. But, they were super helpful so I feel like a master now. **Recommendations to others considering Gem:** Ask questions if you need to - support is great! **What problems is Gem solving and how is that benefiting you?** Saving money using Gem instead of LinkedIn Recruiter. ### 32. i love Gem! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather R. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Gem?** Seamlessly automate sourcing efforts and help to build diverse pipelines! great interface, love the UI and the customer suppot from our reps. I've used Gem at 2 companies, **What do you dislike about Gem?** The extension in LinkedIn is a little bit clunky while you are in there. you have to toggle it between the screen to send an inmail. **What problems is Gem solving and how is that benefiting you?** I am quickly able to reach out to candidates through Gem software and organize my projects. I love that Gem automates my outreach where I can set it and forget it. They also have a great talent pipeline tool where you can see all active candidates in the pipeline. Great forecasting ability with the forecasting tool - great for volume hiring where you can work backward through a pipeline to see how many candidates need to go through each stage for a hire. ### 33. Vanessa's review **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa V. | senior sourcer, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Gem?** Sequences and data, it helps me continue to be engaged with talent. It's very useful **What do you dislike about Gem?** There isn't enough detailed information explaining why people aren't interested. **Recommendations to others considering Gem:** Utilize the data that it provides, get curious, look around, sit in on informational call **What problems is Gem solving and how is that benefiting you?** To whom should I reach out again, and am I reaching out to the right people? Also, is my messaging making an impact? ### 34. Gem, an Incredible tool for Sourcers and Recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Gem?** Gem makes it incredibly easy to scale sourcing reach out while maintaining the personalization of individually typed messages. I really enjoy their personalized token system which pulls information from someone's LinkedIn to fill fields like city and current employer. Gem also acts as a database for all candidates reached out to and if you are using projects it makes it really easy to go back and message passive candidates. You can also use the "last contact" search parameter to target candidates who have not been reached out to for the last 3-6-9 months. **What do you dislike about Gem?** Honestly, I use Gem every day, it is one of my main tools. It would be great if the search field results could be shown better but no complaints from me. **Recommendations to others considering Gem:** When used to its potential, and doing that is made easy, Gem can unlock the efficiency of your sourcing team by automating and tracking time-heavy tasks and allow your team to focus more on finding great candidates and getting them into the pipeline. This tool should be staple for any company looking to hire at scale. **What problems is Gem solving and how is that benefiting you?** Being able to scale sourcing efforts without the quality of the message being sacrificed. It allows me and my team to be able to message faster and keep track of past candidates to add them into nurture sequences to keep our brand and roles top of mind. ### 35. Literally a GEM for our recruiting efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Gem?** We're moving incredibly fast as our start-up has huge headcount goals to reach. Gem has created a platform that has made us more efficient and given us the speed we need in our Outreach efforts. The guardrails it provides to ensure we're not double-tapping prospective candidates through our entire org is a lifesaver! **What do you dislike about Gem?** Only thing would be to automate bulk Inmail! (Understanding this is more of a blocker on LinkedIn's side) **What problems is Gem solving and how is that benefiting you?** Speed and efficiency in recruiting efforts ### 36. Gem Is Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Gem?** I like the sequencing capabilities and its ability to integrate with LinkedIn and our ATS easily **What do you dislike about Gem?** I dont have anything in mind to mention for this question **Recommendations to others considering Gem:** Note: I wasnt able to upload a screenshot, the button didnt work for me for some reason but I am happy to email it over. **What problems is Gem solving and how is that benefiting you?** Gem helps with automated email outreach to candidate and the benefits have been getting to candidates. ### 37. Potentially useful tool but lacking in terms of integrations **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Gem?** Scraping data from LinkedIn PDF downloads is a useful feature, which has saved us time in logging new leads to our ATS The email finding ability also seems quite good - roughly 50% of email addresses found by Gem for new leads seemed to be an in-use email by the lead Onboarding and integration with LinkedIn was straightforward **What do you dislike about Gem?** Not having a demo or free trial made Gem hard to evaluate. We wanted to make sure that Gem integrated well with our ATS (Lever), in particular that emails, notes and contact details entered in both Lever and Gem appeared in the other platform. Our Gem sales rep indicated to us that these features were present, but unfortunately most of these features were missing. Specifically, at the time of writing: ✅ - You can create a candidate entry in Gem from Lever - Sequences sent from Gem do appear in Lever (though we weren't able to verify this) ❌ - Notes added in Gem don't appear in Lever - Notes added in Lever don't appear in Gem - Emails sent from Lever don't appear in Gem - One-off emails sent from Gem don't appear in Lever - Contact info added in Gem doesn't get synced to Lever after the initial upload from Gem to Lever - Contact info added in Lever doesn't appear in Gem Hopefully this helps out anyone else also using Lever as an ATS and considering adopting Gem into their workflow. **What problems is Gem solving and how is that benefiting you?** Our main goal with Gem was to increase our sourcing efficiency. It seems like the tool has the potential to do this, but we weren't able to realize any efficiency gains due to the overhead of maintaining two candidate databases (one in Gem, one in Lever) which aren't synced with each other. **Official Response from Zoey Ren:** > Hi there, thank you for taking the time to provide us with your feedback. We pride ourselves on delivering true values to our customers and regret to hear that our solution could not meet your expectations. Your feedback about Lever integrations has been noted, and our team is always working to improve the quality and feature set of our ATS integrations. If you’d like us to reach out to you when we address these Lever pain points, please let your customer success manager know or email us at success@gem.com. If you’re still exploring our solution, please feel free to sign up for a free trial via this link or request a personalized demo with us. Your happiness is our priority, and we would love the opportunity to make things right. ### 38. Simple to use, quick to show value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Gem?** Ease of use is what stands out most about this tool. Whether I'm on LinkedIn, in my emails, or on the Gem platform itself, I can always find what I'm looking for and can get my messages moving quicker and without a ton of clicks. **What do you dislike about Gem?** LinkedIn Inmail Sequences: I wish there was a way to set up sequences automatically for Inmails when emails are not available. Gem is amazing for 'set and forget' if you have the right email. **Recommendations to others considering Gem:** It's all about the CSV uploads :) **What problems is Gem solving and how is that benefiting you?** It would be great if when the first message bounces, Gem could automatically restart the sequence attempting the other emails available until they do not bounce. ### 39. Great automation tool for any Linkedin reachouts & messaging! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Gem?** Ease of use, fairly straightforward UI and basic data/analytics for tracking. **What do you dislike about Gem?** Lack of dashboard analytics and deep dive data without having to pay an extra $5k **Recommendations to others considering Gem:** Great email/messaging sequence tool to use when automating outbound activity and tracking CTR, open, and outcomes. Additional analytics does come at a cost that's about the same as the platform and 1 (recruiter/TA) license, so just FYI. It is fairly easy to use and intuitive. **What problems is Gem solving and how is that benefiting you?** Top of funnel sourcing and messaging (management) easy to use, and easy to quantify data for a/b testing. Keeping track of prospects easy to do using projects. ### 40. GEM automates my Recruiting Life **Rating:** 5.0/5.0 stars **Reviewed by:** Jairo F. | Tech Sourcer on exclusive assignment with Slack, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Gem?** How easily and seamlessly integrates with all the recruiting tools I use. From searching people on LinkedIn to have them ready in my ATS to knowing who contacted them already. It's just a wonder to work with and automates my daily contacting. I just focus on the talent and sharing what my company is about. **What do you dislike about Gem?** If I were to mention any, sometimes the add-on pops on my Gmail account when reviewing an email, but also it gets laggy every now and then. It could be that I need to refresh my browser, but I think a little optimization on that end could come in handy. **What problems is Gem solving and how is that benefiting you?** We are contacting people and keeping track of where the contact information is at. Basically, it's eaiser for me to keep track of my talent pipeline through GEM than through LinkedIn. Also, everyone on the team is aware of the amount of talent added to set project and we can take action from there. ### 41. Helpful on so many levels **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Gem?** I love that Gem automates outreach and allows you to quickly share data with your team about how those campaigns are performing. **What do you dislike about Gem?** There are a few manual things (eg sending InMails) that I wish could be automated, but I know that the Gem folks would if they could. It seems like LinkedIn is pretty tight-fisted when it comes to that. **Recommendations to others considering Gem:** Their team is super responsive. If you have any questions or challenges, reach out! **What problems is Gem solving and how is that benefiting you?** Gem has made it easier not just for me to source and contact new candidates, but for Hiring Managers to be involved throughout the process. They can easily send outreach to candidates and track the progress of outreach for their role across everyone who's sourcing. ### 42. Makes you faster and more effective **Rating:** 5.0/5.0 stars **Reviewed by:** Amy H. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Gem?** Intuitive UI Easy to send email campaigns Easy to personalize outreach to candidates Operates out of LinkedIn seamlessly Re-engaging prospects over a long period of time (nurture) Predict warm leads Notes and collaboration with team Great support articles and success team Integrating with ATS Search Reporting **What do you dislike about Gem?** Reporting is good on a per sequence basis. Sometime the aggregate reporting feels a bit off. Would love to be able to create and save custom reports. Search is good but could be more powerful (i.e could search keywords in notes) Would be great to add high level goals into gem and see how we are tracking against them. i.e. if I need to hire 10 candidates, here's how many I'm reaching out to and how they are progressing through pipelines to see if I'm on track to hit my goals - Could use jobs for this if it worked better and integrated with ATS tool **Recommendations to others considering Gem:** If you appreciate good, intuitive flow and design, go for it! **What problems is Gem solving and how is that benefiting you?** Heavy sourcing acrosss multiple companies Sourcing and organizing engineering candidates. Easily sending prospects emails to personal accounts Increase in reply ### 43. So helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Alejandra N. | Tech Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Gem?** I like how easy it is to keep track of leads. I have to keep track of hundreds of candidates on a daily basis, while adding more every day. Gem allows me to see at a glance who I've reached out to, who replied, and whether or not they're interested in whatever it is I'm offering. Email automation is a big plus, I can just "set and forget", with the confidence that if a candidate replies, they won't be getting the next email set up in the sequence unless I make it so. It really brings peace of mind knowing that candidates won't be getting spammy messages once they've replied. Also, reporting is really easy and convenient as Gem basically does it for you. **What do you dislike about Gem?** One of the things I would like to be added as a feature would be being able to add messages to a sequence and have it be updated for people who already have been through all the previous stages of that sequence. That way, I wouldn't have to worry about coming up with templates for the different stages all at once, and have the candidates always be part of the same sequence instead of having to add them to a new one with just the last stage. For reporting purposes, this would be way better. **Recommendations to others considering Gem:** Go get it and really dive in to see all of the things you can do. **What problems is Gem solving and how is that benefiting you?** I like to be organized, and, honestly, it can be hard to keep organized using just gmail. Before using Gem, there would be a lot spreadsheets involved in my process. Now, I can just have everything in the same place. Also, I don't have to keep track of metrics so I can share with my manager or my team, as it's all available right there. All up to date, all in a neat package. ### 44. Improve your Talent Acquisition capabilities 10x **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | Talent and Performance Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Gem?** I love the complete sourcing automation offerings. Being able to build complete sequences and send those to candidates with ease, never forgetting to send the next email if need be, truly puts my mind at ease. Additionally the insights Gem provides in terms of engagement stats, conversion rates, and intersectionality of candidates is truly spectacular. **What do you dislike about Gem?** Every now and again I want to stop a sequence for a candidate. I don't want to remove them from the project, pause, or mark as sent. I just want to be able to "Stop sequence" as a feature. I also would really love to see an executive dashboard that provides need to know insights for high level executives that they can access at a glance. I also don't like that admins can't set up more limitations and guardrails within the system. I think allowing more of this could better help rec ops teams create streamlined "team wide" uses and practices. **What problems is Gem solving and how is that benefiting you?** I have realized that Gem, better than any other software I've used tells the story of pass-through rate matrices. This helps us craft true partnerships with hiring teams as we can now present insightful and compelling data that answer questions we didn't even know we needed answers to. ### 45. Gem Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ian W. | Lead Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Gem?** Automated follow-ups as part of the sequences and Gems' ability to scrape emails. **What do you dislike about Gem?** Gem can't find personal emails some of the time. **What problems is Gem solving and how is that benefiting you?** We're solving the problem of automated follow-up and being able to track and report on sourcing. ### 46. Game changer for workflows + time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen S. | Executive Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Gem?** I love Gem's capabilities to save me valuable time for sending sequences to candidates. In addition, the option to use the feature where you can reach out as a hiring manager is a game changer. **What do you dislike about Gem?** I would love the dashboards to be a little clearer on filters in one spot **What problems is Gem solving and how is that benefiting you?** Solving problems by ensuring we are using high touch with candidates and making certain we note if they have connected with someone from our org before. ### 47. LOVE GEM!! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha B. | SOURCER, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Gem?** I LOVE I AM ABLE TO COUNT ON GEM TO SEND MY EMAILS TO CANDIDATES EACH WEEK. **What do you dislike about Gem?** NOTHING- I THINK IT'S A GREAT PRODUCT. WISH I HAD IT SOONER. **What problems is Gem solving and how is that benefiting you?** LOVE HOW GEM MAKES MY DAY TO DAY SO MUCH EASIER ### 48. Love Gem - for sales and recruting outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Gem?** Really appreciate the Gem for Startups program - the calendly integration is amazing. The outbound really works! **What do you dislike about Gem?** I wish the default share settings was set to Public to the team instead of having to individually share each sequence and project with the team **What problems is Gem solving and how is that benefiting you?** For us, automating emails since it's never enough to send one email. ### 49. Gem is absolutely necessary for all recruiting teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Gem?** Gem takes the mundane out of sourcing by effectively and intuitively automating outreach messages. I appreciate the large degree of customization within Gem, and it's incredible how smoothly it integrates with popular applicant tracking systems such as Greenhouse. **What do you dislike about Gem?** Some of Gem's features are still a bit clunky or feel like beta features. The Talent Pipeline feature is often buggy and slow, and the filter systems used for both Talent Pipeline and Pipeline Analytics could use some UI and clarity improvements. **What problems is Gem solving and how is that benefiting you?** Gem solves the problem of needing to set reminders to follow up with passive candidates manually. It also prevents recruiters on the same team from stepping on each others' toes since it automatically talks to our ATS in real-time. Gem has freed up so much of my time, and I can spend more of it actually recruiting rather than doing administrative work. ### 50. Sourcing on autopilot. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Gem?** Intuitive and very few clicks required to get sourcing tasks done. **What do you dislike about Gem?** Would love to see integrations with more ATS and perhaps an open API to be able to customize Gem functionality. **Recommendations to others considering Gem:** One of the best recruitment automation tools out there. **What problems is Gem solving and how is that benefiting you?** Some things Gem has helped me with: - Finding emails - Prefilling fields for ATS - Customizable templates - Easy integration into work email for quick Gem cross-referencing - Projects are intuitively integrated with ATS jobs - Calendly integration ## Gem Discussions - [What is Gem used for?](https://www.g2.com/discussions/what-is-gem-used-for) - [View Gem pricing details and edition comparison](https://www.g2.com/products/gem/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+00%3A42%3A04+-0500&secure%5Bsession_id%5D=ded54288-a466-4d6d-9c76-e6c98ed7798b&secure%5Btoken%5D=02bf613533dec6d40a2aa5c649a888be2b43894ed944e3c25de1a595826008a4&format=llm_user) ## Gem Integrations - [Avature](https://www.g2.com/products/avature/reviews) - [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) - [Dope.Link](https://www.g2.com/products/dope-link/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Keka](https://www.g2.com/products/keka/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) - [LinkedIn Talent Insights](https://www.g2.com/products/linkedin-talent-insights/reviews) - [ModernLoop](https://www.g2.com/products/modernloop/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Gem Features **Platform Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Applicant Tracking Systems (ATS)** - Natural Language Interaction **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Data** - Platform Search - Visualization **Additional Functionality** - Dashboard - Cloud **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Content** - Automation - Content Creation - Content Library **Content** - Automation - File Sharing **Platform Functionality** - Dashboard - Diversity - Talent Acquisition **Platform Additional Functionality** - Sourcing and Candidate Identification - Job Posting - Applicant Tracking - Unbiased Sourcing - Job Description Management **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - Talent Intelligence** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description ## Top Gem Alternatives - [hireEZ](https://www.g2.com/products/hireez/reviews) - 4.6/5.0 (254 reviews) - [SeekOut](https://www.g2.com/products/seekout/reviews) - 4.5/5.0 (750 reviews) - [Lever](https://www.g2.com/products/lever/reviews) - 4.3/5.0 (2,082 reviews)