Gem Reviews & Product Details

One of my favorite things about Gem is the extent to which it consolidates sourcing, candidate management, recruiting analytics, and workflow automation, all in one system without adding unnecessary complexity to the recruiting process.

Gem makes recruiting easier and more efficient, especially in a rapidly growing organization, where hiring efficiency and the candidate experience have a direct influence on the company's ability to grow quickly. In my opinion, the main benefit of Gem is its visibility into the whole talent pipeline. By having one place to see and organize your sourcing efforts, engagement performance, pipeline health, and recruiting metrics, you eliminate the need to use multiple tools and manual methods.

As for the user interface, Gem is both intuitive and convenient for recruiters. Its workflow allows easily tracking candidates, sending out outreach campaigns, and coordinating efforts among various recruitment teams without creating additional administrative workload.

Integrations with other platforms is another significant advantage of Gem. As far as I am concerned, the platform integrates seamlessly with ATS platforms, LinkedIn, email sequences, calendar systems, and recruiting operations management systems, therefore minimizing duplicate administrative actions and ensuring higher consistency and visibility of recruiting metrics. Review collected by and hosted on G2.com.

The thing that I dislike about Gem is that even though the platform is quite powerful in terms of workflow management related to recruitment, there can be some limitations when it comes to the growing complexity and specificity of hiring processes.

For example, I sometimes found myself limited by how easily Gem allows you to customize its workflows and generate detailed reports about the performance of your recruiting process. The system has pretty powerful analytics tools in general, but when you work in a large recruiting environment, having highly specific KPIs for your recruiting process or complex reporting processes, it might be quite limiting.

In terms of UI/UX design, the platform is fairly easy to use in general, yet when it comes to large-scale campaigns and sourcing processes, there can be moments when it feels cluttered to navigate through all this information. Review collected by and hosted on G2.com.

For me, Gem started to become helpful while performing outbound recruitment and candidate follow-up. With Gem, I could manage my outreach activities and make sure that I wouldn't lose candidates while moving them through the various stages of hiring. One feature that was particularly useful to me is the ability to see my past communication before making another contact, which is rather useful when you have multiple positions to fill.

It is very convenient not to maintain your own spreadsheets to monitor outreach activities and your candidate pipeline, but instead have everything done automatically. Gem saves a lot of efforts that would be required otherwise to update spreadsheets and notes separately. Review collected by and hosted on G2.com.

The platform requires some time before the workflows feel like second nature. At first, I can say that the platform required some additional time for sequence planning, as well as verifying whether the data about candidates is synchronized during various workflow stages. In addition to this, some workflows are sometimes quite overwhelming when there are lots of candidates involved at the same time.

It should also be noted that the clean data within the recruiting process remains the concern of those who are working with it. Review collected by and hosted on G2.com.

I use Gem for recruitment and talent management, and it really helps streamline the entire hiring process by bringing multiple tools into one platform. I like the easy pipeline management and the automation features, which include timely follow-ups, personalization at scale, automated out sequence, and workflow consistency. It's great to have strong analytics and the ability to integrate with other tools if needed. I also appreciate the candidate engagement features. Additionally, setting up Gem was fast and easy. Review collected by and hosted on G2.com.

I find there's a learning curve for new users, and the search and filtering features could be improved. There's a dependence on integration, which can be limiting, and I think the UI could use some improvements. Review collected by and hosted on G2.com.

I like how Gem brings the entire recruiting flow into one platform while automating many repetitive tasks recruiters usually spend hours on. The AI-powered sourcing and outreach features help me find qualified candidates faster and manage engagement at scale without losing personalization. I really value the automated follow-ups and candidate tracking, which make it easy to stay organized and ensure no strong candidates fall through the cracks. The scheduling automation saves significant time by coordinating interviews automatically. The analytics dashboard provides clear visibility into pipeline performance and outreach effectiveness. I also appreciate the unified view of candidate data, having sourcing history, communication, interview feedback, and pipeline status in one place makes collaboration with hiring managers much smoother. Overall, Gem helps streamline recruiting operations while giving data-driven insights that improve decision making. Review collected by and hosted on G2.com.

There is a bit of a learning curve when first setting up Gem, especially with workflows and outreach sequences for new users not familiar with sourcing automation tools. Some reporting features can feel slightly complex when trying to pull very specific or customized insights. Occasionally, syncing delays with integrations occur, which sometimes requires a manual refresh to ensure candidate information is fully up to date. I would also appreciate more flexibility in customizing dashboards and reporting views to match different hiring team needs. Review collected by and hosted on G2.com.

I enjoy using Gem for sourcing candidates because it gives a bit of an advantage, especially for IT positions or roles. I find it quite friendly as a user experience and see it as comparable to popular ATS like Greenhouse and Ashby. The features are unique, and I appreciate how integrated and easy to use it is. Setting it up was straightforward, and it felt relatable to other ATS software with a decent UI/UX aspect. Review collected by and hosted on G2.com.

I would say just having better integrations within LinkedIn itself. Because as you guys might know, LinkedIn itself is the bread and butter it comes to recruitment. So I would say just that. But apart from that, it should be quite decent. Review collected by and hosted on G2.com.

I find the sourcing capability of Gem to be really impressive. It automates sourcing and simplifies identifying candidates that match our criteria, which helps us connect with candidates efficiently. This feature saves us a lot of time because instead of doing it manually, we can do it on a large scale. It helps us identify top talent quickly so we don't lose them to competitors. Also, setting up Gem was super easy, which was very impressive as I've worked with many other tools that are complicated and time-consuming to implement. Review collected by and hosted on G2.com.

We have not had it long, and nothing stands out for us. It’s such an upgrade from nothing. Review collected by and hosted on G2.com.

(This is all related to Gem ATS only, not their CRM tool).

They have an option for AI-powered resume review which helps identify best-matched candidates (although it's only as good as your own prompts).

Candidate profile view is good, you can easily see which other roles the candidate has applied for and what stage they are in etc.

Overall implementation was relatively easy but could also be because the features are lacking so you don't have to do much to get it up and running.

I am sincerely hoping that I see a lot of the improvements they promise in the next few months in which case I am happy to edit the review. Review collected by and hosted on G2.com.

Gem's ATS feature is as of 01/2026 still very-very early stage and they are missing several critical features that a typical in-house recruiting team needs. This is very disappointing given they charge the same as much more mature products. They have clearly built this very quickly without thinking about how various members of the hiring team across different companies might be using the product.

For example, there is no candidate survey right now;

As a hiring manager, you can review profiles but 1. in order to get to that view, you have to navigate through the recruiter view which is not intuitive at all and 2. you have to type in your feedback for each profile reviewed, there is no easy "Pass/Fail" scorecard;

Notifications are severely lacking (about candidates moving into different stages, for example) and still being built;

You cannot just enter offer information without having an offer template in place as Gem assumes you would be generating and sending out the offers through Gem.

Even if you do enter offer information, the actual reporting is lackluster -- you cannot download basic information about the offers made such as salary (!).

It forces you to send no-reply emails via Gem's own gem.com email, you cannot set up a company domain which is again just a sign of product immaturity.

Overall, the dashboard, help articles and reporting are all still heavily centered around the CRM, the ATS is an afterthought.

For a lot of it they now say it's "in the works" but this was fully misrepresented at the time of decision-making. Review collected by and hosted on G2.com.

Gem is easy to use and has been a big help with my recruitment work. It keeps candidate sourcing, email follow-ups, and pipeline tracking simple, organized, and easy to stay on top of. Overall, it saves me time and lets me manage hiring activities in one place without things slipping through the cracks. Review collected by and hosted on G2.com.

Sometimes Gem can feel slow when it’s handling large amounts of candidate data, and a few features take some time for new users to learn. I also think certain integrations and reporting options could be more flexible, as well as more user-friendly overall. Review collected by and hosted on G2.com.

What I like most about Gem is its potential to centralize and automate candidate engagement. The reporting and outreach tracking features stand out as tools that could improve visibility into recruiting efforts and performance. Review collected by and hosted on G2.com.

A downside to using Gem is that it adds an extra step to the recruiting process. Navigating between systems and ensuring information is accurate across platforms can slow down efficiency at times. Review collected by and hosted on G2.com.

I like using Gem for recruiting because it provides access to qualified profiles, especially technical profiles, from top colleges and highly qualified individuals. This is a bit different compared to other apps. I also appreciate the number of profiles and the quality that Gem offers. The initial setup was nice and overall, I'm quite satisfied with Gem's offerings. Review collected by and hosted on G2.com.

There could be more connection with tier 1 colleges like IIM and IITs. Review collected by and hosted on G2.com.