Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

Gelato Reviews & Product Details

Profile Status

This profile is currently managed by Gelato but has limited features.

Are you part of the Gelato team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Gelato.

Gelato

Free

Gelato+

$14.99
5 Users Per Month

Gelato Media

Gelato Demo - Digital asset management solution
One platform - one library. Ensure that your Marketing and Sales teams access the latest brochures, reports and more, wherever they need them.
Gelato Demo - Easily manage your users
Send printed materials from your mobile (or desktop)
Gelato Demo - User management and access control
Admins control who has access to what and can easily add or remove users
Gelato Demo - Instant product availability and pricing
See and download instant global pricing to help with your complex projects
Gelato Demo - Efficient and fast design with the Adobe Plugin
Gelato's Adobe extension makes it easy to create designs and upload them to your library
Gelato Demo - Intuitive ordering
Order what you need, when you need it
Product Avatar Image

Have you used Gelato before?

Answer a few questions to help the Gelato community

Gelato Reviews (11)

Reviews

Gelato Reviews (11)

4.5
11 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and fast integration with ecommerce stores, making it a reliable choice for print-on-demand businesses. The wide selection of products and quality shipping options contribute to a positive experience, although some users note that pricing can be high, impacting profitability.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Kevin O.
KO
Artist
Small-Business (50 or fewer emp.)
"Great POD Service and Products"
What do you like best about Gelato?

They seamlessly connect to my Etsy store "CrowAndMonkey" offering me superb quality product selections for my Print On Demand business. Though not the leader in the industry, they rank high with me because of the ease, pricing, selection and great processing and shipping times. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

They are not the cheapest in the industry. Review collected by and hosted on G2.com.

Adrian alberto P.
AP
Mid-Market (51-1000 emp.)
"A marketing printer experience"
What do you like best about Gelato?

Gelato is a great option for businesses that want to print and ship products on demand. The company's wide variety of products, fast and affordable shipping, and team of experts make it a great choice for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Limited customization options: Gelato's platform offers limited customization options for some products. This can make it difficult to create truly unique products.

Some products have higher minimum order quantities: Some Gelato products have higher minimum order quantities, which can make it difficult for businesses to print small quantities of products.

No phone support: Gelato's customer support team is only available via email and chat. This can be frustrating for businesses that need to resolve urgent issues. Review collected by and hosted on G2.com.

Rafael B.
RB
ux/ui manager
Small-Business (50 or fewer emp.)
"Gelato's POD Excellence"
What do you like best about Gelato?

The seamless integration with ecommerce stores, highlighting the platform's user-friendly interface and the ability to connect to their online stores quickly and effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

While Gelato's model is designed to be risk-free, it can be perceived the higher costs. Despite the platform's pay-as-you-sell approach, exists concerns regarding the overall implementation expenses. Review collected by and hosted on G2.com.

Christian A.
CA
IT Manager
Media Production
Small-Business (50 or fewer emp.)
"Very easy platform!"
What do you like best about Gelato?

I like how easy it is to use the platform and how fast it connect with shopify. The team is very nice and always able to help, so great support. I use the platform everytime my company wants to launch new products. I also like the fact that they have a ton of features and products to create. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

It's hard to design a magazine printout. Review collected by and hosted on G2.com.

Tammy F.
TF
Owner
Small-Business (50 or fewer emp.)
"Very easy to use and manage"
What do you like best about Gelato?

It's easy to use and manage. I like being able to select multiple colors of items too. The items are top quality. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Not really anything. It doesn't pay as well as some of the other companies but you get quality items. Review collected by and hosted on G2.com.

Jay C.
JC
Director
Retail
Small-Business (50 or fewer emp.)
"Amazing Print On Demand Service"
What do you like best about Gelato?

Gelato has everything in one place for starting a print-on-demand business. They offer a whole range of products to choose from to sell. They also ship to a large amount of countries. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Gelato has very expensive product pricing, it is pretty hard to make a profit on orders after all of your other expenses when you include these very high product prices. Review collected by and hosted on G2.com.

SS
Manager Ad Sales
Small-Business (50 or fewer emp.)
"Next level Artwork"
What do you like best about Gelato?

Sell globally, produce locally

Faster delivery and quality guaranteed

More sustainable with no upfront fees Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Saometimes delivery service take too much time Review collected by and hosted on G2.com.

James B.
JB
Photographer
Small-Business (50 or fewer emp.)
"Some VERY good products, some disappointing."
What do you like best about Gelato?

Very fast customer service response time and very helpful agents.

Their acrylic prints are fantastic. The stretch on the Canvas prints is a bit loose but otherwise very well printed and feels like good quality. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

I added their ceramic mugs to my store and ordered some samples. I also had a couple orders on my site for mugs. Of the 10 or so that I got from them, 5 of them had various flaws; some small, some very, very large. This was bad enough that I removed mugs from my store entirely. They are just not of quality, the print is not crisp by any means, and there's little consistency in the print.

I would LOVE to add photo books to my store but you CAN'T design the back or the spine of the books in their online design tool. You can if you download their template but it's a nightmare to use. THEN they offer NO mockups of your book. How can I sell books if I don't have images of it? I'd have to order a sample of every single book I make and take my own photos every time. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"So far a good app"
What do you like best about Gelato?

I like that it integrates with my Shopify website Review collected by and hosted on G2.com.

What do you dislike about Gelato?

I dislike the product selection. I wish there were more products. I really need puzzles to be added as an option. Also, some of the products only seem to be available in certain countries. Review collected by and hosted on G2.com.

Jesse B.
JB
Creative Director
Small-Business (50 or fewer emp.)
"Thankful Gelato exists."
What do you like best about Gelato?

Happy to be able to ship all over the world, with nice Adobe InDesign integration. The platform is well-considered and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Wish business card quality was as good as Moo.com Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Gelato.

Gelato

Free

Gelato+

$14.99
5 Users Per Month

Gelato+ Gold

$99.00
20 Users Per Month
Gelato Comparisons
Product Avatar Image
Printify
Compare Now
Product Avatar Image
Printful
Compare Now
Product Avatar Image
Gooten
Compare Now
Product Avatar Image
Gelato