MR
Mike R.
Small-Business (50 or fewer emp.)
"Huge Potential for Managing Inspection and Reliability Data"
5/5
What do you like best about GE Vernova APM?

The Potential to help our business deal with and handle major amount of inspection and reliability data. Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

The difficulty to configure and figure what workflows are best to solve our problems Review collected by and hosted on G2.com.

Verified User in Oil & Energy
IO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"GE APM capabilities"
4.5/5
What do you like best about GE Vernova APM?

GE Vernova is a leader in the technology market for applications to be use for reliability and mechanical integrity in the oil and gas sector. Their tools and software are easy to use and user friendly. Overall my experience with GE Vernova on project implementation has been very successful. Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

The only thing that I would say that I dislike is their technical service. To be fair this comment is not related to technology service it is directed to SME availability in areas like asset strategies, RBI and inspection with expertise in the field and how to correlate all the features of GE APM software to executable programs within a refinery or an oil and gas facility. Review collected by and hosted on G2.com.

BS
Brad S.
Enterprise (> 1000 emp.)
"Mixed Experience with SmartSignal Integration"
2/5
What do you like best about GE Vernova APM?

I like the SmartSignal user interface and the speed of analytics it offers. It helps with the ease of making quick decisions. Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

Analytic development needs improvement, and the initial setup was challenging. Review collected by and hosted on G2.com.

M Suhaimi B.
MB
M Suhaimi B.
Manager, Reliability & Intergrity Assurance
Mid-Market (51-1000 emp.)
"Comprehensive Module Linkages Make Information Access Easy"
3.5/5
What do you like best about GE Vernova APM?

Their APM Software provides a wide range of integration of various modules in one platform Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

Customer support needs improvement. Often request are attended by a representative that doesn't have any background information about the APM implementation from the client. SInce most of the customer services are in India, sometimes calls are interupted due to power outage or internet connectivity issues. Review collected by and hosted on G2.com.

Response from Tracy Swartzendruber of GE Vernova APM

We're glad to hear that you find our APM Software's comprehensive module linkages beneficial for easy information access.

AG
Alexander G.
APM Engineer
Enterprise (> 1000 emp.)
"Comprehensive Features, But Technical Support Needs Improvement"
4.5/5
What do you like best about GE Vernova APM?

Broad number of features encompassing a wide range of technical specialties attending all disciplines rotating engineers, instrumentation technicians, inspectors, etc Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

although software is good, technical services support can be better. The focus on software can sometime overshadow the need to have a group of technical services to support clients needs to ensure post implementation success. Review collected by and hosted on G2.com.

Response from Tracy Swartzendruber of GE Vernova APM

We're glad to hear that GE Vernova's comprehensive features are beneficial to you.

JS
Jared S.
Process Controls Aplication Technologist
Small-Business (50 or fewer emp.)
"Great Data Monitoring, But ..."
2.5/5
What do you like best about GE Vernova APM?

GE Vernova APM is effective at catching smaller inconsistencies that might otherwise be overlooked. It also does a better job of monitoring the data flow and alerting us to any irregularities in the communication stream. Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

GE Vernova tends to assign blame for DATA Flow issues to the customer before thoroughly investigating their own side of the communication channel. In my experience, most of our DATA Flow problems actually originated on GE's end. Review collected by and hosted on G2.com.

Response from Tracy Swartzendruber of GE Vernova APM

We appreciate your feedback on the effectiveness of GE Vernova's APM in catching inconsistencies and monitoring data flow.

Balaram S.
BS
Balaram S.
Head - Strategy & Planning ( Generation) And Analytics Centre of Excellance (ACOE)
Enterprise (> 1000 emp.)
"Proactive Monitoring with GE Smart Signal to Prevent unplanned outage"
4.5/5
What do you like best about GE Vernova APM?

GE Smart Signal Remote monitoring system Helps to detect anomaly in the system in advance to reduce unplanned outage ..This system helped us Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

Require some more flexibility to addition data tags without support team . Review collected by and hosted on G2.com.

Response from Tracy Swartzendruber of GE Vernova APM

We're glad to hear that Smart Signal has been helpful in detecting anomalies and preventing unplanned outages. We appreciate your feedback and will take your suggestion for more flexibility into consideration for future improvements.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Holistic Asset Health Insights Through Powerful Integration"
4/5
What do you like best about GE Vernova APM?

How many of the products can integrate together to give you a holistic view of asset health Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

How complicated and time-consuming it can be to make that holy grail of integration happen Review collected by and hosted on G2.com.

ALDO R.
AR
ALDO R.
MAINTENANCE MANAGER NORTH ITALY
Mid-Market (51-1000 emp.)
"Expert Knowledge, But Slow Response Times"
4.5/5
What do you like best about GE Vernova APM?

because he has in-depth knowledge of his equipment Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

Sometimes the time between the request for a quote and its issuance is very long.

In the case of an urgent intervention, it is often difficult to have a technician on site. Review collected by and hosted on G2.com.

Response from Tracy Swartzendruber of GE Vernova APM

Thank you for recognizing our in-depth knowledge of equipment. We understand the importance of timely responses and seek to meet your expectations for urgent matters.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Excellent Personalized Support"
5/5
What do you like best about GE Vernova APM?

The implementation of the GE Vernova Asset Performance Management Software has been very well supported by some very good software users and developers to align the software outcomes to our unique requirements. The personalised support has been extremely good. Review collected by and hosted on G2.com.

What do you dislike about GE Vernova APM?

Due to demand, it can be hard to access the top talent within the company. Review collected by and hosted on G2.com.

Response from Tracy Swartzendruber of GE Vernova APM

Thank you for sharing your positive experience with the personalized support for GE Vernova Asset Performance Management Software. We understand the importance of access to top talent and are working to address the demand to ensure a seamless experience for our customers.