Best Data Privacy Management Software
Data privacy management software provides comprehensive solutions for users to manage their company’s privacy program, including replying to consumer requests or data subject requests (DSR/DSAR) and mapping sensitive data. Data privacy management software is used to achieve and maintain compliance with privacy laws and regulations. Employees such as privacy managers are the typical users of data privacy management software; however, these robust solutions offer workflows to allow other employees across the business, such as IT teams, to work collaboratively on consumer or DSR/DSAR requests for data access, amendment, or deletion. Businesses use data privacy management software to automate manual processes, provide visibility, and leverage reporting tools to manage their company’s privacy program.
These platforms include a centralized dashboard and have modules related to DSR/DSAR management, data discovery, and data mapping. For data discovery, some software solutions offer automated data discovery methods, others may offer workflow to manage manual, survey-based data discovery methods, and some software providers may offer both manual and automated discovery methods. Many data privacy management software also have additional functionalities of identity verification software native within the application, privacy impact assessment (PIA) software, privacy policy generation tools, cookie and website tracking compliance, and data breach notification functions.
Products in the data privacy management category often specialize in the specific country or region-specific data privacy regulation it supports, such as the EU’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), and others.
To qualify for inclusion in the Data Privacy Management category, a product must:
Featured Data Privacy Management Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
TrustArc is redefining privacy for the AI era. With 28+ years of global privacy expertise and assurance services, we deliver the only platform that blends regulatory intelligence, automation, and AI t
TrustArc is a software that manages mapping, data inventory, risks, and compliance issues, and offers a platform for managing privacy compliance across multiple frameworks like GDPR, CCPA, and ISO 27701. Reviewers frequently mention the intuitive platform, clear guidance, practical tools, automated assessments, centralized evidence repository, workflow automation for audit readiness, and the responsive and proactive customer support team as positive aspects of TrustArc. Reviewers noted that getting familiar with the platform can take time, some areas aren't as intuitive as they could be, occasional performance lags, limited customization options in reports, and the implementation process can feel a bit technical at first.
12,766 Twitter followers
Achieve your security and compliance goals with DataGuard’s all-in-one platform, designed to simplify compliance with frameworks like ISO 27001, TISAX®, NIS2, SOC 2, GDPR, and the European AI Act. Dat
DataGuard is a platform that provides information regarding security and compliance around ISO 27001, aiding organizations in meeting the ISO 27001 standard. Reviewers like the competent consultants provided by DataGuard, the high availability of the service, the training platform, and the easy initial setup, all of which streamline processes and save time. Users reported that the training platform lacks depth in its content, some of the templated documents are overly complex, and the website in its two languages can sometimes be problematic.
Securiti is the pioneer of the DataAI Command Center, a centralized platform that enables the safe use of data and GenAI. It provides unified data intelligence, controls and orchestration across hybri
Securiti is a tool for data professionals that automates and centralizes critical privacy and data governance tasks. Users frequently mention the product's user-friendly interface, robust automation for essential privacy tasks, and excellent customer support. Users mentioned some functional limitations, a noticeable learning curve, and delays with implementing some identified tool enhancements that can affect the overall user experience.
51,585 Twitter followers
Didomi helps organizations implement great Privacy User Experiences that respect choices and give people control over their data. Our Global Privacy UX Solutions are designed to solve today's data
431 Twitter followers
The highest-rated data privacy & security platform on G2, MineOS brings a people-centric approach to data governance to create an end-to-end single source of truth for data that rallies everyone w
MineOS is a data privacy and mapping tool that centralizes and automates the data deletion process, aiding in ISO and SOC 2 compliance requirements. Users frequently mention the user-friendly DSR feature, the invaluable AI automations, the excellent customer support, and the tool's ability to streamline data deletion and decrease error rates. Reviewers mentioned the lack of immediate notifications for new deletion requests, missing integrations to some services, and the need for improvement in automation and alerting capabilities.
1,354 Twitter followers
DataGrail is a complete, AI-powered privacy automation platform for privacy, legal, and security teams at the world’s leading brands. Brands like Bed Bath & Beyond, Sportsman’s Warehouse, Carv
DataGrail is a platform that automates privacy request functions, integrates with various tools, and helps in managing privacy processes within one platform. Users frequently mention the ease of use of the platform, the clear integration instructions, the responsive support team, and the intuitive navigation as key benefits of using DataGrail. Users experienced issues with integrating certain payment types, longer than anticipated consent implementation, initial technical issues during setup, and limitations in customizing specific features within the tool.
6,318 Twitter followers
OneTrust’s mission is to enable the responsible use of data and AI. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk m
6,560 Twitter followers
Modernize your privacy program with a platform that scales to meet your evolving compliance needs.
13,088,482 Twitter followers
Stop sweating privacy—Osano’s got your back. Osano is the all-in-one data-privacy platform that turns compliance from a headache into a strategic advantage. One line of JavaScript drops a powerhous
Osano is a data compliance and privacy software that ensures websites automatically comply with CCPA, GDRR and other privacy rules, and adapts globally accepted standards for constant monitoring of any changes. Users frequently mention the powerful automation features, ease of setup, and the ability to manage permissions for Hubspot integration as standout benefits, along with the software's ability to handle cookie issues and provide a user-friendly DSAR platform. Users experienced challenges with the initial lack of a data discovery feature, higher cost compared to other solutions, issues with cookie configurations, lack of Expo support, slow support response times for non-US users, and a lack of bulk automations.
1,531 Twitter followers
Clym is an all-in-one digital compliance solution designed to help businesses simplify global privacy, accessibility, transparency, and accountability requirements through automation, localization, an
Clym is a tool that helps websites become accessible and compliant with various legal requirements by adding an accessibility widget. Users frequently mention the ease of use, the simplicity of the installation process, and the peace of mind it brings knowing their website is accessible and compliant. Reviewers mentioned that the Clym icon is located at the bottom of the page, which some users would prefer to move to one of the top corners for better visibility and easier access.
118 Twitter followers
Try Collibra for free @ Collibra.com/tour Collibra is for organizations with complex data challenges, hybrid data ecosystems—and big ambitions for data and AI. We help organizations who are trying
5,739 Twitter followers
Ketch is redefining responsible data use for the AI era. The Ketch Platform helps brands collect, control, and activate clean, permissioned, AI-ready and privacy-safe data across every device, sys
Ketch is a platform for managing consent policies on websites and integrating with Google Tag Manager, ensuring compliance across multiple regions. Reviewers appreciate the intuitive and user-friendly interface of Ketch, its seamless integration with analytics platforms, and the exceptional customer support that provides guidance throughout the setup process. Reviewers mentioned that the platform can be overwhelming at first due to the amount of customizations and options, and some found the organization of different sections in the user interface hard to navigate.
6,871 Twitter followers
Twilio Segment is the world’s leading Customer Data Platform (CDP). Our platform provides companies with the data foundation that they need to put their customers at the heart of every decision. Using
81,580 Twitter followers
Sourcepoint's Dialogue platform is a premium, flexible consent management platform designed to help businesses navigate the complex landscape of global privacy regulations. This solution is specifical
Sourcepoint is a Consent Management Platform (CMP) designed to manage privacy regulations across multiple geographies and provide clear information, streamlined workflows, and tools for implementing specific privacy regulations. Reviewers like the platform's intuitive interface, strong reporting capabilities, and the exceptional customer support, particularly from account manager Daisy Raichura, who is praised for her responsiveness, guidance, and expertise. Users experienced some challenges with the platform, including a complex user interface that requires patience and expertise, difficulty understanding how different setting sections relate to each other, and the campaign management settings which can be challenging to manage with multiple domains and messages.
846 Twitter followers
The Feroot AI Platform brings intelligent automation to ensure compliant and secure user experiences across web and mobile applications—eliminating manual processes, reducing human error, and replaci
Learn More About Data Privacy Management Software
What is Data Privacy Management Software?
Data privacy management software helps companies comply with global data privacy regulations such as the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Brazil's Lei Geral de Proteção de Dados (LGPD), and many such privacy regulations. The central functions of this software revolve around assisting companies in locating sensitive data such as personally identifiable information and responding to customer requests within legally mandated time frames.
Key Benefits of Data Privacy Management Software
- Assist companies in discovering, mapping, and classifying their sensitive data either through automated discovery or via manual surveys administered by workflows
- Include consumer or data subject access request (DSAR) workflow functions to ensure the company responds to the requester within the legally mandated time frame
- Integrate with other tools to provide any additional features such as identity verification, de-identification or pseudonymity, privacy impact assessments (PIA), breach notification, consent management, or website tracker scanning
Why Use Data Privacy Management Software?
Data privacy management software is used by companies to manage their privacy programs to comply with global privacy laws such as GDPR, CCPA, LGPD, among other privacy regulations. In particular, this software helps companies process, within legally mandated time frames, their DSAR or consumer requests to access, port, or delete the personal data a company holds on them as allowed under the relevant privacy regulations.
To comply with data privacy regulations, companies must first locate the PII that they store or have access to. Data privacy management software includes functions to help discover such sensitive data.
Who Uses Data Privacy Management Software?
Companies that are subject to global data privacy laws use data privacy management software. The applicability of data privacy regulations differs per regulation but typically, mid-size and larger for-profit businesses are subject to these regulations. Nonprofit and small companies are frequently exempted, but it is a good practice to consult the specific regulation for applicability to a particular business or organization.
Within companies, the teams, departments, and common titles of staff managing privacy programs vary greatly. Privacy professionals may work under the legal department, in regulatory compliance, information security, information technology (IT), and corporate ethics. Other areas where privacy staff may be employed are marketing departments. This function can also be outsourced to a privacy service provider.
Irrespective of who is managing the privacy program within a company, employees from several departments across the business are often required to be involved in complying with data privacy regulations. IT staff may be tasked with locating consumer data; security teams may be required to protect PII and other sensitive data; legal and compliance staff may need to confirm that contacts and other legal obligations are met; employees in the marketing department may be responsible to ensure that consumer consent preferences are managed properly.
Kinds of Data Privacy Management Software
Data privacy management software is a relatively new addition to the technology solutions landscape and hence, many vendors in this space are only a few years old. Given how new this area is, companies are rapidly improving their offerings and technology solutions for their customers. At present, the main differentiators of this software involve which data privacy regulation compliance it supports and how the software discovers sensitive data.
Regulation-specific software — Many data privacy management software tailor their solution to a specific privacy regulation. For example, the more mature software markets focus on GDPR-related data privacy compliance as it was one of the first robust data privacy legislation. Other software providers tailor their solutions to meet CCPA or LGPD compliance. Some data privacy management solutions are regulation agnostic and can be tailored to fit any privacy regulation; these flexible solutions may be particularly helpful in addressing state-specific or local privacy regulations.
Automated vs. manual data discovery — The first steps for privacy compliance require an understanding of where a company’s sensitive data, such as PII, protected health information (PHI), payment card industry (PCI) data, intellectual property (IP), and other important business data is stored across multiple company systems including databases, applications, and on user endpoints. Data privacy management software includes methods to locate this data either with manual surveys or automated discovery.
- Manual surveys — One method to uncover where a company stores sensitive data is to ask company employees who manage data where sensitive data is stored. This requires staff to manually fill out surveys or excel spreadsheets. Some data privacy management software providers offer prebuilt survey templates and workflow tools to administer this tedious process.
- Automated discovery — Automated sensitive data discovery tools connect to a company’s databases, applications, and other data repositories and crawl for, identify, and classify sensitive data automatically. These tools offer up-to-date reports which can be beneficial when responding to auditor or data subject access requests. Many of these tools offer visual representations of the data so the user can see where the overall data is stored geographically and also create a map of an individual data subject.
Data Privacy Management Software Features
The main functionality of data privacy management software revolves around sensitive data discovery and mapping, DSAR management (or consumer request management), and consent management. The software often provides additional functionality or integrates with separate solutions to offer a host of other useful features. Some of the main features of data privacy management software include:
Sensitive data discovery and mapping — Sensitive data discovery functions help businesses locate sensitive data stored across company systems and map the use of that data.
Data subject access request (DSAR) management — DSAR software provides a DSAR intake form to accept data subject’s request to access, port, or delete their PII; provide a centralized view of all DSARs in process; alert administrators when it is getting close to the legally mandated response time; provide workflow tools to process DSARs across the organization; help with reporting tools and logs. Some tools also offer an encrypted communication portal to securely communicate and transfer DSAR data to a data subject.
Consent management — Consent management is increasingly becoming an important feature of data privacy management software as many data privacy regulations require either opt-in or opt-out consent from users before collecting, using, sharing, or selling their data. These features help companies obtain, track, manage, and update their user consent preferences to adhere to privacy regulations.
Additional Data Privacy Management Features
Vendor assessment management — Helps companies understand and determine risks associated with sharing sensitive data with their third-party vendors.
Cookie compliance — Allows companies to ensure the cookies and other trackers they use on their website comply with user consents.
Data breach notification — Assists companies in informing end users if their information has been compromised in a data breach.
Identity verification — Helps companies authenticate the identity of a consumer prior to processing a DSAR.
Data de-identification or pseudonymity — Reduces the risk of holding PII and other sensitive data by pseudonymizing the data.
Privacy impact assessments (PIA) — Helps companies go through the steps of a privacy impact assessment, as required by some data privacy regulations.
Legal information libraries — Provides an up-to-date library of information on data privacy laws and regulations that a company is subjected to, based on their location, size, with whom the company does business, and other determining factors.
