JL
Jayden L.
Mid-Market (51-1000 emp.)
"Efficient Payment Management with Excellent Support"
5/5
What do you like best about GCPay?

I use GCPay for AP accounting to pay our vendors. It helps organize our payments and track the progress that subcontractors have made within our projects. I find it very easy to use, and their customer support is very quick to help solve our problems. The initial setup was also super simple. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

sometimes there are errors when importing it to our accounting software but they have been very accommodating to our needs Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Jayden, thank you for the great feedback! We are glad GCPay has made organizing vendor payments and tracking subcontractor progress straightforward, and that setup was simple from the start. We will also pass along your kind words to our support team!

We appreciate you noting that while accounting software import errors have come up, the team has been accommodating. If those issues persist, please do not hesitate to reach out to support@gcpay.com and we will be happy to keep working through it with you.

Thank you for being a GCPay user and for sharing your experience!

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great software and great customer service"
5/5
What do you like best about GCPay?

It is a very good software for subs to get there billings on time. The customer service is great and whenever I have a problem they are right there to fix it. I highly recommend it to an GC that needs a quick turnaround time on billings. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Still not enough reports for subs or for GC Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for sharing this.

It’s great to hear that GCPay is helping subcontractors get their billings submitted on time and that the platform supports faster billing turnaround. We also appreciate the kind words about our Support team. Providing quick, responsive assistance is a top priority, and we're glad that has made a positive impact on your experience.

We appreciate your feedback regarding reporting capabilities. As reporting needs continue to evolve for both general contractors and subcontractors, insights like yours help guide future enhancements to the platform.

It’s especially rewarding to hear that GCPay is helping your team bill clients more quickly while ensuring all required backup documentation is included for owners and stakeholders. Thank you for your recommendation and continued partnership.

Carol F.
CF
Carol F.
Small-Business (50 or fewer emp.)
"Seamless Billing with Exceptional Support"
4/5
What do you like best about GCPay?

I find GCPay to be fairly easy to use, even though I've only been using it for the last week. The initial setup was easy, which made getting started smooth. The customer support was very helpful in generating my first pay app, and I value the support feature highly. Overall, it seems to simplify the process of managing pay apps for construction billing. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

nothing Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Carol, Thank you for sharing this.

It’s great to hear that getting started with GCPay was smooth and that the setup process made it easy to jump right in. That first experience can really set the tone, so it’s good to know it felt straightforward.

The support feedback stands out too. Having someone help walk through your first pay app can make a big difference, especially early on. It’s good to hear that made the process feel simpler and more manageable.

Glad to hear GCPay is already helping make construction billing easier for you.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Streamlined Electronic Payments with Auto Lien Waivers and Centralized Pay Apps"
5/5
What do you like best about GCPay?

Electronic payments and automatically receiving lien waivers when pay apps are paid. Centralized pay apps on both contractor and subcontractor sides. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

It can be difficult for new subcontractors to get started using the software. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for the great feedback! We are glad that electronic payments, automatic lien waivers upon payment, and centralized pay apps have helped speed up your client payment process and simplified document delivery to lenders, owners, and title companies.

We appreciate the note on new subcontractor onboarding. Our support team at support@gcpay.com and learning library on our website are great resources to help new subs get up to speed quickly.

Thank you for being a GCPay user and for sharing your experience!

TJ L.
TL
TJ L.
Estimating Intern
Small-Business (50 or fewer emp.)
"Quick, Easy Payment Applications"
4.5/5
What do you like best about GCPay?

It is quick and easy to submit payment applications. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

No downsides to the product. I have used it for years as a subcontractor and haven't had any issues. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

T J L, thank you for the kind words and for years of loyalty as a subcontractor! We are glad submitting payment applications and lien waivers has been consistently quick and issue-free.

Thank you for taking the time to share your experience!

Trineice M.
TM
Trineice M.
Contract Administrator
Small-Business (50 or fewer emp.)
"Straightforward, Easy-to-Use Portal"
5/5
What do you like best about GCPay?

It's straight forward and one of the easier portals to use Review collected by and hosted on G2.com.

What do you dislike about GCPay?

nothing really, if I had to choose something, sometimes it sends duplicate emails. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Trineice, thank you for sharing this.

It’s great to hear that GCPay feels straightforward and easy to use. That simplicity really helps when you’re working across multiple portals and need to keep billing moving.

On the duplicate emails, that’s helpful feedback. Notifications can sometimes overlap depending on how they’re set up, so that’s something that can be reviewed or adjusted if needed.

Glad to hear GCPay is helping you get invoices out and paid more efficiently across the contractors you work with.

MY
Michael Y.
Senior Project Manager
Small-Business (50 or fewer emp.)
"Easier Pay App Review & Approval with Fewer Mistakes"
5/5
What do you like best about GCPay?

easier REVIEW AND APPROVAL OF PAY APPLICATION. LESS MISTAKES Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Vendor setup and training. Many have questions and dont follow the steps required for setup. Many are also fearful of cyber security issues. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Michael, thank you for the feedback! We are glad GCPay has made pay app review and approval easier, reduced mistakes, and helped speed up payment processing with your accounting software.

Vendor onboarding and security concerns are common hurdles and we are here to help. GCPay is a highly secure platform, and our support team at support@gcpay.com is always available to assist vendors through the setup process and address any security questions they may have.

Thank you for sharing your experience!

Verified User in Facilities Services
AF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Easy Project Tracking and Simple Invoicing"
4/5
What do you like best about GCPay?

I like how easy it is to find the projects I’m working on, and how simple it makes invoicing from them. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I have a hard time with retention. I never know when the retention is released because I don’t receive an email to update me. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for the feedback! We are glad finding your projects and submitting invoices has been such a straightforward experience.

We hear you on retention release notifications. GCPay does have an automated notification system, and alerts for retention are configured on the GC side. Reach out to support@gcpay.com and our team can help ensure you are set up to receive the right updates so you are never left guessing.

Thank you for being a GCPay user and for sharing your experience!

Yohannes H.
YH
Yohannes H.
Mid-Market (51-1000 emp.)
"Effortless Invoicing with Seamless Efficiency"
5/5
What do you like best about GCPay?

I find that everything being electronic with GCPay makes it easier for submitting invoicing to our clients. I really like the easy process and how it saves time, and there's also less paperwork involved. The setup was super easy too. Overall, I love everything about GCPay and would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I wish more general contractors could use this platform. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Yohannes, thank you for sharing this.

It’s great to hear that moving to an electronic process with GCPay has made invoicing easier, faster, and less reliant on paperwork. That kind of efficiency really adds up, especially when you’re managing multiple clients. Also glad to hear setup was simple and the overall experience has been a positive one.

Appreciate your feedback on broader adoption as well. When more general contractors use the same platform, it can definitely create a more consistent and streamlined experience across projects.

Glad to hear GCPay is helping simplify invoicing and save time in your day to day work.

Murtaza M.
MM
Murtaza M.
GENERAL MANAGER
Construction
Small-Business (50 or fewer emp.)
"Effortless Payment Management for Subcontractors"
5/5
What do you like best about GCPay?

I appreciate GCPay for its centralized platform that helps in managing lien waivers and compliance documents, saving me a significant amount of time. I find the payment visibility and documentation management very valuable, along with faster processing and transparency. Everything works well, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

all is good Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Murtaza, thank you for the great feedback! We are glad that centralized lien waiver and compliance management, payment visibility, and faster processing have all been saving you meaningful time. Transparency throughout the payment process is something we work hard to deliver.

All is good is exactly what we love to hear, and we will keep working to make sure it stays that way!

Thank you for being a GCPay user and for sharing your experience!