Angela H.
AH
Angela H.
Assistant Controller
Small-Business (50 or fewer emp.)
"GC Pay has been a huge time saver for us!"
5/5
What do you like best about GCPay?

The program is easy to use and the chat support is AMAZING! They are always quick to respond and very helpful! Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Two items come to mind, the ability to submit something on behalf of subcontractors is a little cumbersome/hard to use (SOV & Pay applications). Also, billing and paying retainage in Vista has been problematic. It is easy to bill in GC Pay, but comes over a little strange into Vista. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Angela, thank you for sharing this.

It’s great to hear that GCPay has been such a time saver and that the chat support team has been quick and helpful. Having that kind of real-time assistance really makes a difference when you’re working through billing cycles.

On your feedback, that’s helpful to hear. Submitting on behalf of subcontractors for SOVs and pay applications can feel a bit clunky, especially when you’re trying to move quickly across multiple jobs. The retainage and Vista integration piece is also useful insight, particularly where billing flows over differently than expected between systems. Feel free to reach out to support@gcpay.com to see if there's a solution to the integration glitch with Vista.

Glad to hear overall that you’re seeing faster pay application processing, better compliance visibility, and a big improvement compared to manual entry. It’s also good to know lien waiver management has been working well for your team.

Verified User in Construction
EC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Takes the Place of an Accurate Accounting person"
5/5
What do you like best about GCPay?

If used correctly our subcontractors can see exactly what they need to do for compliance to receive payment. It allows our accounting department more time to do our work and we spend less time answering questions they can find the answer to in GCPay. We encourage CFO's and Owners to spend sometime reviewing so they have an idea as how easy they can receive payment if their accounting department stays on top of it. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Your customer services is awesome and because of this we don't have anything we dislike Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for sharing this.

It’s great to hear that GCPay is helping subcontractors clearly understand what’s needed for compliance and payment. Giving accounting teams more visibility and reducing back-and-forth questions can make a big difference during billing cycles. It’s also great advice to encourage CFOs and owners to spend time in the platform so they can better understand the workflow and payment process.

We also appreciate the kind words about the Support team. It’s great to hear issues are being resolved quickly and that ongoing updates continue to improve the experience over time.

Glad to hear GCPay is helping create a smoother and more efficient process for your team.

Michelle M.
MM
Michelle M.
Small-Business (50 or fewer emp.)
"Effortless Invoicing and Payment Tracking"
5/5
What do you like best about GCPay?

I use GCPay to input my monthly invoice, check on payment status, and look at plans. I don't have any problems with GCPay, and it helps me know if I have any items not completed yet to get my invoice processed for payment. I like that you can see when a payment has been made and that you can sign waivers on it. I haven't had any issues with GCPay and I feel it is easy to find what you are looking for. I feel the initial setup went smoothly. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I haven't found anything to dislike about it very easy to use Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Michelle, thank you for the wonderful feedback! We are glad invoicing, payment tracking, waiver signing, and setup have all been smooth and easy experiences from the start. Knowing exactly what is outstanding before submitting an invoice is exactly the kind of visibility we aim to provide.

Hearing that you have found nothing to dislike is the best review we could ask for. We will keep working hard to maintain that!

Thank you for being a GCPay user and for sharing your experience!

Jacob P.
JP
Jacob P.
Mid-Market (51-1000 emp.)
"Simplified Billing with Clear Project Separation"
4/5
What do you like best about GCPay?

I use GCPay to bill some of our jobs, and it really made billing line items very simple. I like how straightforward it was when billing line items, making it easy to ensure you billed correctly and fully. There is also a clear separation between projects which makes things very clear and separated. The initial setup seemed simple compared to other software. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

I would like more automated messages for missing documents. There were times that I had waivers that needed to be signed but I didn't realize until I was contacted. Just to have reminders sent to my email more often. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Jacob, thank you for sharing this.

It’s great to hear that GCPay is making billing line items more straightforward and helping ensure accuracy and completeness. Having that clear separation between projects also goes a long way in keeping things organized, especially when you’re managing multiple jobs at once. It’s also good to hear that setup felt simple compared to other systems.

On your feedback about notifications, GCPay does address this through automated reminders for missing documents and waivers. The system sends email notifications for required actions like lien waivers and compliance items, and can also flag or block submissions when key documents are missing. In addition, it provides proactive reminders for expiring compliance documents ahead of time, helping reduce the need for manual follow-up or back-and-forth communication. These automated prompts are designed to keep both subcontractors and general contractors aligned on what’s still needed throughout the billing cycle.

Glad to hear overall that the platform is simplifying billing and helping you stay organized across projects.

MS
Mina S.
Mid-Market (51-1000 emp.)
"The Best Subcontractor portal with great customer services"
4.5/5
What do you like best about GCPay?

user-friendly and mitigate a lot of risk by getting lien waivers. Also, saves money by not having an accountant to post all the subcontractors invoices Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Connection with ERP, still goes by downloading a CSV and uploading to the ERP. Had couple of incidences where we exported the CSV and for some reason we did not import. Need to get this more automated. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Hi Mina - We appreciate that you took the time to provide your review of GCPay. Based on your feedback, we'll have your account manager reach out to you to discuss your concerns about reporting and customization to see if we can help and get your input for future improvements.

AC
Aaron C.
Mid-Market (51-1000 emp.)
"Efficient Billing but Challenging Setup"
3.5/5
What do you like best about GCPay?

I like GCPay because it helps process invoices much quicker, which is really beneficial when dealing with a high volume of transactions. The ease with which invoices can be processed definitely helps me handle billing and payments more efficiently. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Many. It needs changes where you can filter by more options. Also, if changes are needed on a company level and you already have many projects set up, you need to go to each project individually and make the changes. Also, waivers being refreshed by Support only makes it a headache. Not easy, sometimes there was no answer to the questions we had. Also once onboarding was complete, the new agent was little help. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Aaron, thank you for sharing this.

It’s great to hear that GCPay is helping you process invoices more quickly and handle a high volume of transactions more efficiently. That kind of speed and consistency can make a big difference in billing workflows.

On the feedback you shared, that’s helpful and detailed. Improved filtering options and the ability to make company-level changes across multiple projects at once would definitely reduce repetitive work, especially when managing larger portfolios. The comments around waiver refreshes and onboarding support are also important to hear, particularly where additional clarity or consistency may be needed.

If you run into specific issues or need help during setup or while working through projects, GCPay Support is available to assist and can help troubleshoot or guide next steps.

Appreciate you taking the time to share your experience and insights.

KM
Kelly M.
Mid-Market (51-1000 emp.)
"Streamlined Invoicing with Essential Waiver Management"
4/5
What do you like best about GCPay?

I like that GCPay streamlines the invoicing process and makes it simple. I appreciate that it sends you the waivers you need to sign after submitting the invoice and lets you know which ones are mandatory or need to be notarized. This makes it easy to know which waivers the GC needs from us, saving time and reducing confusion. Setting up GCPay was super simple. I just had to fill out a few things. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The only thing I can think of is it would be nice if you could hit 'tab' to go to the next line when entering in multiple line items in the schedule of values. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Kelly, thank you for sharing this.

It’s great to hear that GCPay is helping streamline your invoicing process and make waiver management more straightforward. Knowing exactly which waivers are required, including notarization, and having them clearly flagged can really reduce back and forth and save time. Also glad to hear setup felt simple and didn’t require much on your end.

The feedback on using the “tab” key to move between line items is a helpful and practical suggestion. Small improvements like that can make a big difference when entering multiple values.

It’s great to see the platform is helping simplify both invoicing and waiver tracking. Appreciate you taking the time to share your experience.

CS
Claudio S.
Mid-Market (51-1000 emp.)
"Efficient Pay Management with Easy Onboarding"
5/5
What do you like best about GCPay?

I mainly use GCPay for Pay applications for subcontractors and collecting waivers. I really appreciate the time efficiency and how it centralizes information. What I like most is how much time GCPay saves me from creating payment applications in excel spreadsheets. I can directly use GCPay to replace manual processes related to payment applications, which is a big help. The initial setup was extremely easy with the onboarding support from GCPay. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Having fewer integration issues related to retainage. When integrating for the current draw on certain projects, there are sometimes accuracy mistakes that trigger in our CMiC system, usually involving rounding numbers. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Claudio, thank you for sharing this.

It’s great to hear how much time GCPay is saving you, especially by replacing manual spreadsheet work for pay applications. Centralizing waivers and billing in one place really does make a difference, and it’s good to know onboarding helped get you up and running quickly.

On the integration side, that’s helpful feedback. Retainage and rounding differences between systems like CMiC can create inconsistencies, so I understand how that can be frustrating when accuracy is critical. That’s something worth reviewing more closely to ensure data aligns as expected across systems.

Glad to hear GCPay is helping streamline your process and make payment application management more efficient overall.

PH
Patrick H.
Enterprise (> 1000 emp.)
"Essential for Efficient Subcontractor Payments Management"
5/5
What do you like best about GCPay?

I like that GCPay's website and layout are simple to understand, which helps me manage subcontractor payments more efficiently. Their customer support is great, resolving issues promptly. I also appreciate how GCPay integrates with our VP system, allowing subcontractors to log in and submit billings, keeping everything in one system. It's easy to import pay apps into our VP system, keeping track of all approvals, waivers, and affidavits, which makes posting costs reasonably easy. Once you understand all the features and settings, the initial setup is straightforward. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Being able to track waivers by individual subcontractors would be nice. Being able to toggle certain waivers as requirements for certain subs, rather than just on the project as a whole. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Patrick, thank you for the detailed and thoughtful review! We’re glad to hear that GCPay’s straightforward layout and integration with Viewpoint are helping make subcontractor billing, approvals, and posting costs more efficient. It’s also great to know our Support team has been responsive when you’ve needed help.

We appreciate your suggestion about tracking waivers at the individual subcontractor level and being able to set requirements more selectively. Feedback like this is incredibly valuable and helps guide future enhancements to the platform.

Thanks again for sharing your experience and for being a part of the GCPay community!

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"GCPAY Simplifies the Pay Application Process"
5/5
What do you like best about GCPay?

I am still so happy with the accuracy of all of the pay applications because you have total control of everything from the creation of the SOV to setting the days that subcontractors need to make their submissions and having total control over when the Change Orders are added to the subcontractors SOV. The other thing about GC Pay that has been absolutely wonderful is the Customer Service Department. They are so fast in responding to any request that I have and they always have everything resolved in minutes and I am able to continue without interruption. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The only improvement that I would love to see is being able to have a subcontractor who is using a subcontractor be able to be included in the job. There is nothing else that I can think of that needs to be improved. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for the thoughtful and detailed review! We're so glad GCPay is helping eliminate billing errors, streamline approvals, and provide clear visibility into subcontractor progress. It’s great to hear how easy the platform has been for new subs to adopt, and we’re proud that our support team has been quick and reliable when you need them. We appreciate your feedback on sub-tier functionality and will be sure to pass it along. Thanks for being part of the GCPay community!