
The program is easy to use and the chat support is AMAZING! They are always quick to respond and very helpful! Review collected by and hosted on G2.com.
Two items come to mind, the ability to submit something on behalf of subcontractors is a little cumbersome/hard to use (SOV & Pay applications). Also, billing and paying retainage in Vista has been problematic. It is easy to bill in GC Pay, but comes over a little strange into Vista. Review collected by and hosted on G2.com.
Angela, thank you for sharing this.
It’s great to hear that GCPay has been such a time saver and that the chat support team has been quick and helpful. Having that kind of real-time assistance really makes a difference when you’re working through billing cycles.
On your feedback, that’s helpful to hear. Submitting on behalf of subcontractors for SOVs and pay applications can feel a bit clunky, especially when you’re trying to move quickly across multiple jobs. The retainage and Vista integration piece is also useful insight, particularly where billing flows over differently than expected between systems. Feel free to reach out to support@gcpay.com to see if there's a solution to the integration glitch with Vista.
Glad to hear overall that you’re seeing faster pay application processing, better compliance visibility, and a big improvement compared to manual entry. It’s also good to know lien waiver management has been working well for your team.