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CS

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

7/6/2017

"Addressing error mitigation"

3/5

What do you like best about Loqate?

We use the tool to reduce the risk of customers inputting the incorrect addresses Review collected by and hosted on G2.com.

What do you dislike about Loqate?

Nothing really, it's pretty seamless and it doesn't take a lot of resources to use. Review collected by and hosted on G2.com.

Response from Carly Barnes of Loqate

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Thank you for your review, really pleased to hear our product helps you and your end customers :o)

TB

Tim B.

Web Designer / Developer (Director)

Internet

Small-Business (50 or fewer emp.)

2/15/2017

"Excellent company all-round"

5/5

What do you like best about Loqate?

It's a quality suite of products, very easy to use, reasonably priced and excellent support. Every time I've emailed them they reply back quickly and give specific, helpful responses. Review collected by and hosted on G2.com.

What do you dislike about Loqate?

Nothing to dislike so far! The products are easy to implement and help is there when you need it. Review collected by and hosted on G2.com.

Response from Carly Barnes of Loqate

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Hi Tim

Thank you for your lovely review - we're super proud of our support and tech teams here so I'll be sure to pass on your feedback.

JM

JC M.

Owner

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/14/2016

"quick, easy and reliable"

5/5

What do you like best about Loqate?

how easy it was to setup and get working Review collected by and hosted on G2.com.

What do you dislike about Loqate?

pricing would be good if it's one fee for multiple searches on same page for eg. address Review collected by and hosted on G2.com.

OS

Oliver S.

Development Team Leader

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/23/2016

"Great customer service and simple setup"

5/5

What do you like best about Loqate?

Was working on behalf of a client to get address validation implement on their new site, had great customer service from a guy called Michael who was quick to respond in the in-site chat app and super helpful! Review collected by and hosted on G2.com.

What do you dislike about Loqate?

The instructions tab takes the height of the loaded-in web page so the header tag was so big it hid the instructions. Needs to be given height: auto Review collected by and hosted on G2.com.

Response from Carly Barnes of Loqate

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Hi Oliver.

Great review, thank you so much, I'll make sure Michael hears what you had to say ;o). I'll also pass on the feedback about the instructions tab to our UI team and see if we can make improvements.

CU

Verified User in Utilities

Enterprise (> 1000 emp.)

12/16/2016

"Have been using the system to setup a simple address finder"

5/5

What do you like best about Loqate?

The setup is very straightforward. Only a simple JavaScript snippet is required on the page the rest of the configuration can be done via the control panel. The support via the online chat is very helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about Loqate?

Nothing yet! I haven't used the software for very long but can see no issues. Review collected by and hosted on G2.com.

Response from Carly Barnes of Loqate

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Wow, thanks for your review - so pleased you like the simple set up, it's one of the features that we think sets us apart from the rest. I'll be sure to pass on your feedback to our teams.

AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

11/14/2016

"Helpful and considerate staff"

5/5

What do you like best about Loqate?

Staff have been very understanding when we had a query. Review collected by and hosted on G2.com.

What do you dislike about Loqate?

I can make no comment`on this area as I have not experienced anything poor Review collected by and hosted on G2.com.

Response from Carly Barnes of Loqate

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Thank you for your review, I'll be sure to let the support and tech teams know they're doing a great job :o)