Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Ease"
3.5/5
What do you like best about Gaviti?

My feelings towards Gaviti are the same still a great website. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Still the same there is nothing that I would change. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Thank you for taking the time to share your positive experience with Gaviti! We're thrilled to hear that you find our platform both easy to use and detailed, as we strive to provide an intuitive and comprehensive solution for our users.

If you ever need anything, please don't hesitate to reach out to your dedicated customer success manager.

Thank you for taking the time to write a review.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Cool and easy using"
4.5/5
What do you like best about Gaviti?

It helps me to keep my payments posted on time. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Sometimes services are a little slow but just a few occasions. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We’re so glad to hear that Gaviti helps you keep your payments posted on time and that you find the reports useful. Ensuring a smooth experience with clear visibility is exactly what we aim for.

We also appreciate your note about occasional slow service—our team is growing in order to work on this!

Thank you for taking the time to leave a review.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Effortless Invoice Automation with Clean, Well-Documented Endpoints"
5/5
What do you like best about Gaviti?

They have clean and well documented endpoints that helped automate invoice follow up’s, reminders and payment tracking without much of a manual work. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

No dislikes for now, as I liked the platform a lot. Review collected by and hosted on G2.com.

AQ
Anel Q.
Cash Application Supervisor
Mid-Market (51-1000 emp.)
"Optimizer and user friendly"
5/5
What do you like best about Gaviti?

The fact that we can automate payments and we can download reports that are easy to read. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

So far, everything has been very helpful. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We're thrilled to hear that Gaviti’ has made a positive impact on your organization. It's great to know that you find our reports easy to interpret and valuable for both internal use and customer communication.

It’s encouraging to hear that everything has been helpful so far — we’re committed to continuously improving your experience and providing even more value in the future! Thank you for taking the time to write a review.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Great for invoice & client management"
3.5/5
What do you like best about Gaviti?

I use Gaviti to review and approve invoices before they are sent to customers, and that workflow is quite easy. I enjoy having a client specific dashboard for all invoices. It's simple and easy to understand an account's payable status at any given time. So far so good! Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

My capabilities are intentially limited as a user, so no downsides at this time. It works for my intended use. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We're glad to hear that you're enjoying Gaviti’s intuitive workflows and the clarity our client-specific dashboards bring to invoice and account management. That’s exactly the kind of streamlined experience we strive to deliver.

Regarding your comment about intentionally limited capabilities; One of Gaviti’s core strengths is the ability to configure user-level permissions with precision. Your access and capabilities are determined by the settings chosen by your A/R manager or administrator. This is part of our broader commitment to ensuring full control and governance over the A/R process—every user sees exactly what they need, and nothing more, to minimize risk and enhance operational efficiency. If you feel at any point that this is limiting, please speak to your manager.

Thank you for taking the time to leave a review.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Best platform"
5/5
What do you like best about Gaviti?

Their automated reminders and their customizable workflows saved our teams hours of time. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Sometimes I need to export data to e cell , and it doesn’t support at times. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Thank you for sharing your feedback! We’re delighted to hear that Gaviti’s automated reminders and customizable workflows have helped your team save significant time and streamline your collections process. It’s great to know that the platform is giving you stronger control over cash flow and reducing the burden of manually chasing invoices—exactly the kind of impact we aim to deliver.

We also appreciate you highlighting the challenges you’ve experienced with exporting data to Excel. Feedback like this is essential as we continue improving usability and ensuring every feature supports your workflow seamlessly. Our team is actively exploring enhancements to make data exporting more reliable and flexible. Thank you again for taking the time to share your experience and for helping us make Gaviti even better!

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Best accounting program"
5/5
What do you like best about Gaviti?

They have powerful automation and workflow tools,they simplify AR and customer communication. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

There is nothing to be disliked about Gaviti, they have been amazing. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our automation and workflow tools are helping simplify your AR processes and customer communication. Your feedback is greatly appreciated by the whole team at Gaviti! Thank you for taking the time to write a review.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Best for Automating Accounts Receivable with Smart AI Tools"
5/5
What do you like best about Gaviti?

They have powerful automation ,they streamline collection workflows with smart triggers, reminders, and scheduling. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Nothing as such to dislikes, sometimes the performance is slow. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Thank you for your positive feedback! We’re thrilled to hear that Gaviti’s automation, smart triggers, reminders, and scheduling tools are helping you streamline your collections process. We appreciate your note on performance speed — even though it’s occasional, we take every comment seriously and are continuously working to ensure a smoother, faster experience for all users.

Thank you for taking the time to leave a review!

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"The best app I've used."
5/5
What do you like best about Gaviti?

It is Friendly user; you can easily find the information that you need. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

It is loading sometimes but not most of the time. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Gaviti is Overall a Great Tool that Fits Our Current Needs"
4/5
What do you like best about Gaviti?

The ease with which one can build workflows and adjust notifidaiton cadence. It's dependable to send notifications at the cadence for which it is sent. It's helped us to get client feedback much earlier when an invoice may be incorrect for one reason or another. Also, it's very easy to alter the content of the notifcations. Integration was lengthy, but that was primarily due to issues unique to our business. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Although a great invoice notification tool, it doesn't work well as complete collection software. It's rather clunky when trying to prioritize accounts for manual work (calling, reviewing, etc.) efforts. We use it only as a notification tool and have elected to prioritize our work efforts outside of Gaviti. Customer support is sometimes a challenge due to the time difference, as Gaviti is in Israel and we are in the U.S. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We're delighted to hear that our platform has positively impacted your accounts receivable processes and improved your customer communication!

We acknowledge your concerns regarding the challenges faced in using Gaviti as a comprehensive collection tool, particularly in prioritizing accounts for manual interventions. Prioritizing accounts is indeed a core functionality of Gaviti, aimed at optimizing collection efforts. To address this, we recommend scheduling a session with your dedicated Customer Success Manager. They can provide personalized guidance and demonstrate more efficient methods to utilize Gaviti for account prioritization, ensuring the platform aligns closely with your specific needs.

We understand that time zone differences can sometimes pose challenges in real-time support interactions. Our customer success team is dedicated to serving our clients worldwide, and we're continuously exploring strategies to bridge any gaps caused by geographical and time differences. We are looking into this matter.

One thing to know about Gaviti, it gets better the more you use it. So thank you for sticking with us.

Thank you for taking the time to leave a review.