Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"Overall, very helpful for tracking outstanding invoices"
4/5
What do you like best about Gaviti?

ease of use, ability to add notes and assign tasks Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

unable to track invoices that have already been paid Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti
Edit edit

Thank you for sharing your feedback—we’re glad to hear that you find Gaviti easy to use and helpful for managing invoices. Those features are key to keeping A/R work organized and visible across the team.

Regarding your comment about being unable to track invoices that have already been paid, we may need a bit more context to fully understand what you’re seeing. In many cases, this is related to view or filter settings, as many of our users prefer not to display paid invoices by default. You may be able to adjust this in the view settings to include paid invoices if needed. If this doesn’t address your question or you’d like help configuring your views, we recommend reaching out to your company’s dedicated Customer Success Manager, who can walk through this with you and make sure everything is set up the way you expect.

Thank you again for taking the time to leave a review.

Verified User in Market Research
UM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Automation Platform"
5/5
What do you like best about Gaviti?

It offers automates many of the repetitive AR task. Also gives better cash flow predictability like spot trend in late payment etc. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Whenever I can handling many invoices at once are reported to be slow. I want to add notes on many more invoices at once than currently allowed. Some mention that only limited batch operations are possible. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Streamlining accounts receivable management"
5/5
What do you like best about Gaviti?

It saves time , i don't have to Chase invoices or manually send reminders . It works with accounting system like ERP etc. so switching is very easy for me. And with this platform I can make better relationship with the customers. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

There is nothing any dislikes or drawback, but sometime error shows in email. Review collected by and hosted on G2.com.

AH
Alissa H.
Account Manager
Mid-Market (51-1000 emp.)
"Great Interface and Navigation, but Data Entry Could Be Smoother"
4.5/5
What do you like best about Gaviti?

user interface, ease of navigation, holds all the data I need. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

often have to click into multiple tabs to enter info, cannot save info by hitting enter button. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Customizable Collection Paths Make A/R Management Effortless"
5/5
What do you like best about Gaviti?

You can set up completely different "collection paths" based on who the tenant is. You can send gentle, friendly reminders for residential leases, and then trigger a formal, escalating process for that large corporate tenant with a triple-net lease. You define the rules, and the system executes them automatically. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Gaviti takes the soul-crushing, manual labor out of your A/R team’s day. Review collected by and hosted on G2.com.

LL
Lorvy L.
Admin
Mid-Market (51-1000 emp.)
"This app works wonders!"
5/5
What do you like best about Gaviti?

Gaviti is such a huge help to our team on our daily tasks and management of workload. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I oftentimes get multiple notifications about the same concern which floods my inbox. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti
Edit edit

We’re thrilled to hear that our platform has been such a valuable support for your team’s daily tasks and workload management, and that the automation features are helping you save time and energy. We also truly appreciate your feedback regarding the duplicate notifications. This is probably due to duplications in automated tasks. We encourage you to contact your company's dedicated customer success manager to review your workflows and investigate.

Thank you for taking the time to leave a review.

Adeajai G.
AG
Adeajai G.
Accounts recievable Analyst
Small-Business (50 or fewer emp.)
"Efficient and Seamless A/R Management with Gaviti"
5/5
What do you like best about Gaviti?

The most helpful feature of Gaviti is its ability to automate and streamline the accounts receivable process. The platform reduces manual effort by automating repetitive tasks, such as sending reminders and tracking overdue payments. Additionally, the real-time analytics and insights provided by Gaviti allow businesses to optimize their collections strategy, making it easier to manage and improve cash flow. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

While Gaviti provides excellent automation and insights for accounts receivable management, one potential drawback is that it may require a bit of a learning curve for new users who are not familiar with automation tools or A/R processes. Additionally, its effectiveness depends heavily on the integration with existing systems, which could be challenging for companies with more complex or outdated ERP setups. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti
Edit edit

Thank you for your positive feedback on Gaviti's automation capabilities and real-time analytics. We're glad to hear that Gaviti has helped your team save time and reduce DSO. That is after all, one of the major reasons Gaviti exists.

To address your concerns about integration challenges, please know Gaviti is designed to seamlessly connect with any ERP or business system. That means no matter what technology a company uses, even if it is several decades old, Gaviti can connect to it. Additionally, to facilitate a smooth onboarding experience and minimize the learning curve, every Gaviti customer is assigned a dedicated Customer Success Manager.

Thank you for taking the time to write a review.

ES
Erin S.
Senior Accounts Receivable Specialist
Enterprise (> 1000 emp.)
"Gaviti, Accounts receivable/Collections made easy!"
4/5
What do you like best about Gaviti?

What I like most is that all your information can be kept on one screen. You can orgainze it by the columns you chose and you can sort each column ascending and descending to make your search even more easy and organized. I use this to notate invoices and it is super simple to notate and set follow ups for your reachouts. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

There are very few things I dislike. One being that our company holds so much information that it slows the system and sometimes resets itself. Another is that it does not identify the "enter" key when you want to search for something, and when you accidently do hit it, it will reset the page and you have to start your search over. I have learned to try to remind my memory to hit TAB then Enter. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti
Edit edit

Hi Erin - Thank you for leaving a nice review. We take the user experience of our product very seriously, so the system issues you brought up are being reported to our tech support team and they will look into it. Thank you again for taking the time to leave a review. And if you need anything, please feel free to reach out to your dedicated CSM.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Transforming Accounts Receivable Management with Gaviti"
5/5
What do you like best about Gaviti?

Gaviti Offers me a powerful analytics and reports that help identify payment trends, aging invoices, and collection performance, reducing miscommunication and confusion. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

It has limited mobile functionality, mobile experience is not as comprehensive as the desktop version, which can limit accessibility for on-the-go users. Review collected by and hosted on G2.com.

KM
Kim M.
Collections Specialist
Mid-Market (51-1000 emp.)
"Collection Specialist"
5/5
What do you like best about Gaviti?

To be able to have one place to go for everything I need is fantastic. No need to go to multiple platforms. Very efficient. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I have not found much that I dislike. Not being about to add notes to more than 100 invoices at a time. I wish you could select more. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti
Edit edit

We're thrilled to hear that having everything in one centralized place has made your workflow more efficient and that Gaviti's automation is helping you in so many scenarios. Regarding your note about not being able to add notes to more than 100 invoices at once: Gaviti does support bulk updating beyond 100 invoices. If you’re unsure how to do this, please reach out to your dedicated Customer Success Manager who will be happy to guide you through the process and ensure you're making the most of this functionality.

Thank you for taking the time to leave a review.