The tool is easy to use and not overly complicated. I love that it's developed by really great people who have a background in SEO so they understand what works best with Google and are always following best practices, unlike many other review soliciting software platforms. Review collected by and hosted on G2.com.

For brand new users it isn't always obvious where to go in the dashboard to get a specific task done. Review collected by and hosted on G2.com.

Automation of review requests that filter potential negative review by keeping feedback in house. Review collected by and hosted on G2.com.

Feedback and reviews are separate, so if you want to display reviews on your website you have to enable feedback to be captured before your review is written so a user is essentially writing something two times. Review collected by and hosted on G2.com.

The dashboard is easy to use and the customization options for the feedback requests have increased. Review collected by and hosted on G2.com.

There is nothing that I dislike about GetFiveStars at the moment. Review collected by and hosted on G2.com.

This program has helped me greatly by giving direct client/customer feedback in a comfortable manner. There is no better way to improve business than by hearing directly from those who it is impacting. Additionally, the company is great about rolling out new improvements and features frequently so I always feel up to date. Review collected by and hosted on G2.com.

Sometimes I have to dig around with settings to find simple features, not sure if this is a tactic to get users to explore different features but it is off-putting at times. Maybe it is the downside to frequent updates. Additionally, I would prefer to pay up front versus monthly. Review collected by and hosted on G2.com.

Automated Collection of Feedback & Reviews and is designed to work on mobile phones as well. It is easy to monitor reviews online. Review collected by and hosted on G2.com.

Having to pay a monthly fee, you cant pay upfront. Review collected by and hosted on G2.com.

I love the look of this software, it's extremely geared toward a look for millennials. Also, it is easily accessible on smartphones and tablets, making it easy to complete reviews and therefore appealing. Review collected by and hosted on G2.com.

I don't like the lack of advertisement for the app, it is pretty cool and has great features. Review collected by and hosted on G2.com.

I like the interface and how easy it is to navigate around the software. It has a wonderful support of you have any questions, and the costumer support is prompt and on time. Review collected by and hosted on G2.com.

There isn't really anything that I could say that is bad about this product, I like it just the way it is. Review collected by and hosted on G2.com.

They have quite a good product offering that helps businesses with local presence manage their reviews online. The costs they charge are also not too high, if there is enough volumes Review collected by and hosted on G2.com.

Integration capabilities with other software is not easy Review collected by and hosted on G2.com.

They’re always responsive and very active on social! Review collected by and hosted on G2.com.

I honestly have never once had a bad interaction with their team. Review collected by and hosted on G2.com.

Get Five Stars makes it simple to solicit feedback from customers and amplify it out to the audiences that matter . App makes it easy to embed onto your website. Review collected by and hosted on G2.com.

Tough to get clear picture on which review platforms are ok with soliciting reviews. Review collected by and hosted on G2.com.