--- title: GatherUp Reviews meta\_title: 'GatherUp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how GatherUp works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 50 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # GatherUp Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by GatherUp but has limited features. Are you part of the GatherUp team? [Upgrade your plan](https://my.g2.com/gatherup/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. We help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And we're automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state. * * * Seller [GatherUp](https://www.g2.com/sellers/gatherup) Discussions [GatherUp Community](https://www.g2.com/products/gatherup/discuss) Languages Supported Danish, English, French, Spanish Solution Type Best-of-Breed Overview by Gather Up Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/gatherup/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Reputation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reputation") Reputation 4.5/5(2,469) ](https://www.g2.com/products/reputation/reviews) [ View All Alternatives ](https://www.g2.com/products/gatherup/competitors/alternatives) ## User Insights Average based on 50 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) CC Cynthia C. Marketing & Business Development Manager Small-Business (50 or fewer emp.) 4/13/2023 "Easy to use and effective, but expensive." 3.5/5 What do you like best about GatherUp? Seamless review requests that yielded results Review collected by and hosted on G2.com. What do you dislike about GatherUp? The product is expensive for what it provides, especially when you have a lot of locations. Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? They helped us automated our review requests and increase reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kiersten C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiersten C.") KC Kiersten C. SEO Specialist Mid-Market (51-1000 emp.) 1/7/2021 "Great Tool, room to improve" 4/5 What do you like best about GatherUp? It is very simple to set up a campaign and get started with this tool. And installing the widgets and pop ups on this site is made extremely easy. The customer service is also always quick to respond and very helpful. Very useful online guide to help you figure out how to best use the tool, and implement the different features it offers. Review collected by and hosted on G2.com. What do you dislike about GatherUp? Unfortunately you cannot pause campaigns for reviews once you send out a list, like with BirdEye. Now that we know this, we can warn our clients ahead of time to ensure that they properly vet their email lists. Also, there are a lot of options (which is great) but the downside is that there isn't always enough explanation of the options in the actual tool itself. Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? We've been able to reach over 100 Google reviews for several of our clients, and they are also happy with how quick and simple the tool is. Our clients are also able to see valuable feedback when they choose to only send out emails for 1st party reviews. Review collected by and hosted on G2.com. Show More Response from Garrett Sussman of GatherUp [Editedit](https://www.g2.com/survey_responses/gatherup-review-4544895/official_response/edit) Thanks for the great review, Kiersten. That's wonderful to hear that the setup and implementation have been such a breeze for you. I'll let our support team know how much you appreciate their help as well. Great point about the need to be able to pause campaigns. I will communicate that with the product team. On the other hand, you're right that there are a lot of features and customizations that can be surfaced better. Please reach out if you want another walkthrough so you can continue to improve how you use the platform and deliver the best possible experience to your clients. Thanks again! This is excellent feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 1/7/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Pioneers in the Customer Experience Space" 3.5/5 What do you like best about GatherUp? Platform is mostly easy to use. Pricing very good. Scales well. Love kiosk mode. Review collected by and hosted on G2.com. What do you dislike about GatherUp? I was hoping for more success support having been working with one of the original founders in the past. I wish there were more integrations such as NextDoor which has become a big trend for certain markets (real estate agents). Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? Certain of my clients are in need of a manageable platform. Getting good supply of feedback and being able to integrate it with their website is a great tool. Review collected by and hosted on G2.com. Show More Response from Garrett Sussman of GatherUp [Editedit](https://www.g2.com/survey_responses/gatherup-review-4544872/official_response/edit) Thanks for the review! We love hearing that you love Kiosk Mode. That's one of our key features that helps fuel our client's growth. Know our customer success team is always available to meet with you and do any sort of concierge call that you would like. In fact, that is one of the things that we pride ourselves on, the ability to connect with our customers and meet their needs quickly. We appreciate your feedback and will make sure that we take it back to the team and make the appropriate improvements. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nicole S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole S.") NS Nicole S. Guest Service Agent Hospitality Mid-Market (51-1000 emp.) 1/12/2018 "Great review sotware" 4/5 What do you like best about GatherUp? I love the look of this software, it's extremely geared toward a look for millennials. Also, it is easily accessible on smartphones and tablets, making it easy to complete reviews and therefore appealing. Review collected by and hosted on G2.com. What do you dislike about GatherUp? I don't like the lack of advertisement for the app, it is pretty cool and has great features. Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? Gaining in site and feedback on products and offerings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Mid-Market (51-1000 emp.) 1/29/2018 "It easy to use, and works well with most OS's. " 3.5/5 What do you like best about GatherUp? I like the interface and how easy it is to navigate around the software. It has a wonderful support of you have any questions, and the costumer support is prompt and on time. Review collected by and hosted on G2.com. What do you dislike about GatherUp? There isn't really anything that I could say that is bad about this product, I like it just the way it is. Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? I was using it to do technical support for computers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Finhas J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Finhas J.") FJ Finhas J. Director, Digital Marketing and eCommerce Insurance Enterprise (\> 1000 emp.) 12/15/2017 "They have a viable product to manage online reviews" 3.5/5 What do you like best about GatherUp? They have quite a good product offering that helps businesses with local presence manage their reviews online. The costs they charge are also not too high, if there is enough volumes Review collected by and hosted on G2.com. What do you dislike about GatherUp? Integration capabilities with other software is not easy Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? managing online reviews and being able respond to customer complaints Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 1/30/2018 "Get Better Business review" 3.5/5 What do you like best about GatherUp? A client solution to help clients give customer feedback and post encouraging online reviews. Review collected by and hosted on G2.com. What do you dislike about GatherUp? Many other platforms that generate increased business revenues that are Free. eg Yelp.com Review collected by and hosted on G2.com. What problems is GatherUp solving and how is that benefiting you? It always provides us with insight into comstomers' perpectives. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 8 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/gatherup/pricing) GatherUp Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,203) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-gatherup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5d98fb78e44c8f7acdbd7c52a627ac3a/grade-us.png "Product Avatar Image") Grade.Us 4.6/5(143) [ Compare Now ](https://www.g2.com/compare/gatherup-vs-grade-us) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.5/5(2,109) [ Compare Now ](https://www.g2.com/compare/gatherup-vs-podium) ##### ##### GatherUp Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Revenue Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management [ View More Features ](https://www.g2.com/products/gatherup/features) ##### Categories on G2 [Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [What product analytics tools can your team actually get insights from quickly rather than spending weeks on instrumentation and setup?](https://www.g2.com/discussions/what-product-analytics-tools-can-your-team-actually-get-insights-from-quickly-rather-than-spending-weeks-on-instrumentation-and-setup)[What are the best hard drive cloning platforms for 51-200 employee IT teams?](https://www.g2.com/discussions/what-are-the-best-hard-drive-cloning-platforms-for-51-200-employee-it-teams)[What is the most reliable RASP tool for protecting Java web applications in production where the risk of false positives blocking legitimate requests is a real concern?](https://www.g2.com/discussions/what-is-the-most-reliable-rasp-tool-for-protecting-java-web-applications-in-production-where-the-risk-of-false-positives-blocking-legitimate-requests-is-a-real-concern) [What's the best virtual desktop infrastructure (VDI) for teams needing both ease of use and enterprise-grade security features?](https://www.g2.com/discussions/what-s-the-best-virtual-desktop-infrastructure-vdi-for-teams-needing-both-ease-of-use-and-enterprise-grade-security-features)[Which public records management systems offer OCR and automated document classification?](https://www.g2.com/discussions/which-public-records-management-systems-offer-ocr-and-automated-document-classification)[Pros and Cons Details](https://www.g2.com/products/gatherup/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)