Recommendations to others considering Gatekeeper:
Consider whether you have the expertise internally to configure Gatekeeper to your needs or whether to engage the vendor team to do so.
If you are moving to a digital repository and workflow from a paper-based or Excel spreadsheet-based tracking system, give thought to how you want to label the contract cards, uploaded files, etc. so that end users will intuitively know where to look to find the contracts they need. Review collected by and hosted on G2.com.
What problems is Gatekeeper solving and how is that benefiting you?
To date, we have used Gatekeeper primarily as a repository of contracts - having moved from disparate collections of contracts held by regional offices or local units to a central repository held by our national office. This has helped to enhance compliance monitoring.
We have used Gatekeeper workflows on a pilot basis in an effort to replace a slow, paper-based and Canada-Post based process for circulating contracts between our local, regional and national offices with a digital one. Doing so has allowed us to speed up the process of circulating, reviewing and signing off on contracts so that our local units get paid sooner! Review collected by and hosted on G2.com.