There are lots of customization options to meet our needs. Review collected by and hosted on G2.com.

There isn't anything that I dislike about it. The program meets and surpasses our needs. Review collected by and hosted on G2.com.

Contract management is quite easy and lots of template options. It's fairly easy to set things up yourself with minimal/no help from Gatekeeper. Also the Onboarding is super efficient and relatively easy to tailor to internal processes. Review collected by and hosted on G2.com.

No connection at the moment to our ERP; would be great to have the actual spend in Gatekeeper to monitor with contracted amount. Review collected by and hosted on G2.com.

It is easy to customize. It can be intermediating at first, but it is easy to use and understand how it works. Review collected by and hosted on G2.com.

Difficult to solve issues even after submitting a Tech support request. Review collected by and hosted on G2.com.

The ease of vendor management is what I love the most about Gatekeeper. I can easily renew or cancel my contract right in the platform. The automation is also a huge plus. Review collected by and hosted on G2.com.

I wish the charts were able to display more data at one time. Would love to have multiple data points on each axis. The pricing is also a bit high. I would love to see SLAs incorporated on the Essentials plan. Review collected by and hosted on G2.com.

It is excellent to keep your suppliers organised! I can manage all my suppliers, contracts, and even send reminders.

The customer service is also outstanding, I was always able to organize a call in the next couple of days if needed, and my emails get answered very quickly; thanks Nick! Review collected by and hosted on G2.com.

Can't think of anything right now, it is very straight forward Review collected by and hosted on G2.com.

A great and easy tool for all our contract & supplier management Review collected by and hosted on G2.com.

The only bug bear would be the time not changing with the clock change. All time stamps are currently an hour behind the actual action time Review collected by and hosted on G2.com.

Super friendly-user platform. Easy to learn. Review collected by and hosted on G2.com.

Use it for 2 months only, so far everything is good. Review collected by and hosted on G2.com.

Having all of our contracts and suppliers in a single place.

The automated workflows are great to help us build a sustainable procurement function.

The team members at Gatekeeper are always helpful and knowledgable and able to provide feedback effectively. Review collected by and hosted on G2.com.

The additional modules are quite expensive and big jump in costs between bands. Review collected by and hosted on G2.com.

It is very user friendly and bring clarity into our day-to-day contract management. Review collected by and hosted on G2.com.

External questionnaire form for new contract requests. This should be incorporated into Gatekeeper environment on the entry-price level. Review collected by and hosted on G2.com.

simple approach, easy to use and configure Review collected by and hosted on G2.com.

nothing specific the improvements that are in the roadmap are looking to improve all the time Review collected by and hosted on G2.com.