I like their customer support and customer success team; both are super helpful Review collected by and hosted on G2.com.

Nothing really, it's a great tool that really helps our brand exposer and to maintain our good branding Review collected by and hosted on G2.com.

Comprehensiveness and depth of research. Review collected by and hosted on G2.com.

High cost and strict access to analysts. Review collected by and hosted on G2.com.

Gartner is still the most respected and top analyst shop in the market. While newer and more nimble competitors have cropped up over the last several years, Gartner is still viewed by many as the cream of the crop when it comes to the Magic Quadrants and market analysis. Review collected by and hosted on G2.com.

The rigidity and price point of their service. Something in the neighborhood of $130k~ for an starter annual package. It just feels too expensive and legacy compared to the newer more nimble analyst shops. Review collected by and hosted on G2.com.

It gives good insights and research about various tools, and I like how it compares two different vendors, which helps in making decisions and choosing the correct options. Review collected by and hosted on G2.com.

It should be cheaper so that even small organizations can afford it. Review collected by and hosted on G2.com.

It gives a clear and crisp study for brands or products that will help best in upcoming product launches, market value or potential critical areas for development. Review collected by and hosted on G2.com.

Nothing such for a dislike, just representation of data be done better. Review collected by and hosted on G2.com.

Gartner reports are excellent referral sources while researching for suppliers related to various functions during the initial sourcing strategy finalization stage. They provide indepth details on suppliers in various quadrants. Review collected by and hosted on G2.com.

Gartner should expand into other research areas than it's traditionally been in as the competition is increasing in this area. They could also perhaps come up with more digital friendly options. Review collected by and hosted on G2.com.

Provides Trends and Insights on the Industry in Technology, Analytics and other areas. These Market Insights ,if used wisely, give a competitive edge in the Industry, Review collected by and hosted on G2.com.

The Awareness in India about Gartner is less compared to other Market Research Agencies; Company needs to Tailor the Market Insights keeping India Market in Consideration Review collected by and hosted on G2.com.

Gartner have a lot of reviews and search that help company which doesn´t have money Review collected by and hosted on G2.com.

How it´s a lot of information together, something it´s tough find a specific topic Review collected by and hosted on G2.com.

Unbiased, objective insights about our most critical initiatives. Also the ability to have these experts be a sounding board for our team Review collected by and hosted on G2.com.

Can be very pricey and always looking for an opportunity to upsell their services. Review collected by and hosted on G2.com.

Gartner does a great job of allowing our organization to narrow down product searches without spending much time on upfront due diligence. Gartner has played a role in many systems we use, and we have so far been relatively satisfied. Review collected by and hosted on G2.com.

We have had a pretty good experience with Gartner and do not have much we dislike. Review collected by and hosted on G2.com.