--- title: Gartner Reviews meta\_title: 'Gartner Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Gartner works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Gartner Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. [(3 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews) Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews) Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235884&qs=pros-and-cons#reviews) Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2331115&qs=pros-and-cons#reviews) Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235862&qs=pros-and-cons#reviews) Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews) Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235921&qs=pros-and-cons#reviews) Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235849&qs=pros-and-cons#reviews) Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235898&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gartner ##### 1. Authenticity Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. [ See 3 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ##### 2. Genuine Reviews Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews) See Related User Reviews ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ![Nayan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayan J.") NJ Nayan J. Mid-Market (51-1000 emp.) 5.0/5 "My experience of using Gartner peers" What do you like about Gartner? Partner peers is a robust platform where so many employees business owners and software user's review their experience after using the software. It he ##### 3. Insights Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235884&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ##### 4. Ease of Use Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2331115&qs=pros-and-cons#reviews) See Related User Reviews ![Dallas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dallas S.") DS Dallas S. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Research with Gartner, but Pricey" What do you like about Gartner? Makes looking up research easier and more streamlined. ##### 5. Informed Decision-Making Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235862&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ### 5 Cons or Disadvantages of Gartner ##### 1. Expensive Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews) See Related User Reviews ![Dallas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dallas S.") DS Dallas S. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Research with Gartner, but Pricey" What do you dislike about Gartner? I dont really have much dislikes about Gartner, maybe the price. SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 2. Access Restrictions Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 3. Bias Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235921&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 4. Lack of Information Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235849&qs=pros-and-cons#reviews) See Related User Reviews ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you dislike about Gartner? the website works so faulty sometimes and some reports can be too high-level without enough tactical detail ##### 5. Small Business Neglect Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235898&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ## Top-Rated Alternatives [ ![G2 Marketing Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/543629e60e9e4cdf9b1179317ae7a2bd/g2.svg "G2 Marketing Solutions") G2 Marketing Solutions 4.6/5(5,705) ](https://www.g2.com/products/g2/reviews) [ ![Forrester](https://images.g2crowd.com/uploads/product/hd_favicon/5bead2c77814af73ec6980aab7010501/forrester.svg "Forrester") Forrester 4.3/5(38) ](https://www.g2.com/products/forrester/reviews) [ ![IDC](https://images.g2crowd.com/uploads/product/hd_favicon/380ba4fd6dfa111d60c9632282d2c7c1/idc%282%29.svg "IDC") IDC 4.5/5(24) ](https://www.g2.com/products/idc/reviews) [ View All Alternatives ](https://www.g2.com/products/gartner/competitors/alternatives) ![Dheeraj N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj N.") DN Dheeraj N. Software Test Analyst Small-Business (50 or fewer emp.) 11/23/2019 "Gartner advices to use softwares and services on the basis of fake user reviews" 0.5/5 What do you like best about Gartner? There were a few IT professionals who had given reviews on Gartner which were little bit useful in making decisions. The customer support team was fast in replying. Review collected by and hosted on G2.com. What do you dislike about Gartner? There are so many fake reviews available on Gartner which were just out of concerned topics. There were only a few softwares listed on Gartner, most of the popular softwares and services are not there on Gartner. The software advice of Gartner was completely useless as were giving advices based on fake reviews. Review collected by and hosted on G2.com. Recommendations to others considering Gartner: Gartner is having so many fake reviews which are just useless and time wasting. So, I would recommend other websites to get software advices like G2 Crowd, Capterra.com etc over Gartner Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? I tried to find some advices on softwares I was thinking of to use for my work and for that I used Gartner and found that the reviews were just fake and most of the reviewers left useless information about the concerned questions related to the software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JS Jawad S. Small-Business (50 or fewer emp.) 4/25/2020 "Software Rating Platform" 4/5 What do you like best about Gartner? Gartner a good platform to rating your experience of software, there are many users who posted their review regarding any specific software. Here you can decide which software is best to use in any specific category so you can buy it. Review collected by and hosted on G2.com. What do you dislike about Gartner? Review of any software takes ages to get approved by moderation team. Review collected by and hosted on G2.com. Recommendations to others considering Gartner: N/A Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? With gartner we can easily make decision regarding buying any specific software or services. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/19/2019 "Most reliable tool to understand the technology market" 4/5 What do you like best about Gartner? 1) Gartner has massive content available and it's reliable. I use the reports and presentations available on the Gartner portal for internal presentations. 2) Engaging content and graphs help me understand the market and how to approach it. Review collected by and hosted on G2.com. What do you dislike about Gartner? Some reports lack the depth of research which I require other than that its good to go. Review collected by and hosted on G2.com. Recommendations to others considering Gartner: Gartner is expensive but if you want to solve some real challenges with regards to relevant insights to the industry and GTM then do get a Gartner license. Moreover, you can connect with industry analysts to understand how your product is performing in the market or how you make your product well known to the market. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? We are solving the following issues 1) Advisory- To align our services and products according to the market requirement 2) Data for presentation - gather insights for stakeholder presentation 3) Go-to-market strategy - Develop products to solve customer needs at different geographies. Review collected by and hosted on G2.com. Show More 11/21/2019 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") PH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 11/27/2018 "Falls Short" 1/5 Describe the project or task Gartner helped with: They helped the hospital choose new billing software. Review collected by and hosted on G2.com. What do you like best about Gartner? They offered thorough breakdowns of all software we were interested in. Review collected by and hosted on G2.com. What do you dislike about Gartner? They did not offer any real reviews which I find most helpful. Review collected by and hosted on G2.com. Recommendations to others considering Gartner: I would personally recommend G2 Crowd over Gartner. I’ve had positive results choosing software based on G2 user reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anderson G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anderson G.") AG Anderson G. Analista de TI Sênior Mid-Market (51-1000 emp.) 12/20/2017 "Best reference guide for business" 5/5 Describe the project or task Gartner helped with: They support us with information about any challenges we have. Review collected by and hosted on G2.com. What do you like best about Gartner? They are very exclusive, almost one to one support any time is required. Review collected by and hosted on G2.com. What do you dislike about Gartner? Sometimes they provide too much information and we can't handle, but isnt their fault. Review collected by and hosted on G2.com. Recommendations to others considering Gartner: If you need references to help you about the future of technology or tendencies, they will help you out. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 11/6/2017 "Professional Articles" 3.5/5 Describe the project or task Gartner helped with: I was tasked with DR. Not an easy task because of the layers of DR. I went to Gartner after a few talks with people to get some ideas what was the involvement with DR. What I like about Gartner is that it is not bias. They don't sell. Gartner have a lot of good articles with DR. They have good best practices too. They provide more info than anyone I have talked to. Moreover, they have people to assist with project and question. I used Gartner recommendation for DR to plan out my DR environment. Review collected by and hosted on G2.com. What do you like best about Gartner? I like the unbias report that best because I wasn't so pressure to buy. Being unbias has a good market in IT. Review collected by and hosted on G2.com. What do you dislike about Gartner? What I don't like is the amount of articles to look at. I wish that I can filter my search to include key words to narrow my result more. Review collected by and hosted on G2.com. Recommendations to others considering Gartner: If you are stuck with forums or other websites to look for answers, give Gartner a try. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JD Julie d. Enterprise (\> 1000 emp.) 11/6/2017 "Gartner is very helpful" 5/5 Describe the project or task Gartner helped with: Product evaluation, magic quadrant, review of various products Review collected by and hosted on G2.com. What do you like best about Gartner? Quality, trustworthly, industry standard Review collected by and hosted on G2.com. What do you dislike about Gartner? Requires license, can be difficult to search Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") PI Verified User in Internet Enterprise (\> 1000 emp.) 11/6/2017 "Go to place when in doubt" 4.5/5 Describe the project or task Gartner helped with: I've used Gartner and their magic quadrant analysis many times for vendor selection! We have selected Tableau, Salesforce for our company based on Gartner's reviews. Review collected by and hosted on G2.com. What do you like best about Gartner? Content and quality of their research is awesome! Review collected by and hosted on G2.com. What do you dislike about Gartner? Hope there is a free account!! Only corporate accounts can leverage all their expertise and data! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") PI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/6/2017 "Gartner really helps me make decisions! " 4/5 Describe the project or task Gartner helped with: Gartner directed what I needed to look at to solve the problems in my buiness.n Review collected by and hosted on G2.com. What do you like best about Gartner? The magic quadrant is awesome at helping me identify potential vendors. Review collected by and hosted on G2.com. What do you dislike about Gartner? It doesnt always provide enough information about global provisions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") PH Verified User in Higher Education Enterprise (\> 1000 emp.) 11/6/2017 "Good research/Tailored Service" 3.5/5 Describe the project or task Gartner helped with: Looking for a solution provider for development and quadrent helped to bring Salesforce into the picture for our department. Review collected by and hosted on G2.com. What do you like best about Gartner? available to complete research on long and short term goals Review collected by and hosted on G2.com. What do you dislike about Gartner? high cost - not sustainable for a non profit Review collected by and hosted on G2.com. 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