--- title: Gartner Reviews meta\_title: 'Gartner Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Gartner works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Gartner Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. [(3 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews) Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews) Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235884&qs=pros-and-cons#reviews) Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2331115&qs=pros-and-cons#reviews) Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235862&qs=pros-and-cons#reviews) Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews) Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235921&qs=pros-and-cons#reviews) Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235849&qs=pros-and-cons#reviews) Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235898&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gartner ##### 1. Authenticity Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. [ See 3 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ##### 2. Genuine Reviews Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews) See Related User Reviews ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ![Nayan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayan J.") NJ Nayan J. Mid-Market (51-1000 emp.) 5.0/5 "My experience of using Gartner peers" What do you like about Gartner? Partner peers is a robust platform where so many employees business owners and software user's review their experience after using the software. It he ##### 3. Insights Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235884&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ##### 4. Ease of Use Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2331115&qs=pros-and-cons#reviews) See Related User Reviews ![Dallas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dallas S.") DS Dallas S. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Research with Gartner, but Pricey" What do you like about Gartner? Makes looking up research easier and more streamlined. ##### 5. Informed Decision-Making Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235862&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ### 5 Cons or Disadvantages of Gartner ##### 1. Expensive Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews) See Related User Reviews ![Dallas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dallas S.") DS Dallas S. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Research with Gartner, but Pricey" What do you dislike about Gartner? I dont really have much dislikes about Gartner, maybe the price. SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 2. Access Restrictions Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 3. Bias Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235921&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 4. Lack of Information Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235849&qs=pros-and-cons#reviews) See Related User Reviews ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you dislike about Gartner? the website works so faulty sometimes and some reports can be too high-level without enough tactical detail ##### 5. Small Business Neglect Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235898&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ## Top-Rated Alternatives [ ![G2 Marketing Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/543629e60e9e4cdf9b1179317ae7a2bd/g2.svg "G2 Marketing Solutions") G2 Marketing Solutions 4.6/5(5,704) ](https://www.g2.com/products/g2/reviews) [ ![Forrester](https://images.g2crowd.com/uploads/product/hd_favicon/5bead2c77814af73ec6980aab7010501/forrester.svg "Forrester") Forrester 4.3/5(38) ](https://www.g2.com/products/forrester/reviews) [ ![IDC](https://images.g2crowd.com/uploads/product/hd_favicon/380ba4fd6dfa111d60c9632282d2c7c1/idc%282%29.svg "IDC") IDC 4.5/5(24) ](https://www.g2.com/products/idc/reviews) [ View All Alternatives ](https://www.g2.com/products/gartner/competitors/alternatives) ![Nitzan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitzan G.") NG Nitzan G. Director of Brand Marketing Small-Business (50 or fewer emp.) 4/27/2023 "A great solution for businesses" 5/5 What do you like best about Gartner? I like their customer support and customer success team; both are super helpful Review collected by and hosted on G2.com. What do you dislike about Gartner? Nothing really, it's a great tool that really helps our brand exposer and to maintain our good branding Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? I can research our competitors mainly and also see how our product is looking to our own customers which is great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Marc F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc F.") MF Marc F. Strategic Marketing Advisor / StoryBrand Certified Guide / Business Made Simple Certified Coach Mid-Market (51-1000 emp.) 9/7/2023 "Gardner’s deep analysis saves time and money" 4/5 What do you like best about Gartner? Comprehensiveness and depth of research. Review collected by and hosted on G2.com. What do you dislike about Gartner? High cost and strict access to analysts. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Competitor analysis, future trends. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/25/2023 "Premier analysts, very expensive" 3/5 What do you like best about Gartner? Gartner is still the most respected and top analyst shop in the market. While newer and more nimble competitors have cropped up over the last several years, Gartner is still viewed by many as the cream of the crop when it comes to the Magic Quadrants and market analysis. Review collected by and hosted on G2.com. What do you dislike about Gartner? The rigidity and price point of their service. Something in the neighborhood of $130k~ for an starter annual package. It just feels too expensive and legacy compared to the newer more nimble analyst shops. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Gartner helps us understand the market and determine how to invest in our product and service capabilities as well as how differentiated our competitors are and what the top trends in the marker are. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mahima B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahima B.") MB Mahima B. Business Analyst Mid-Market (51-1000 emp.) 5/10/2023 "Trust-Worthy Research & Insights!" 4.5/5 What do you like best about Gartner? It gives good insights and research about various tools, and I like how it compares two different vendors, which helps in making decisions and choosing the correct options. Review collected by and hosted on G2.com. What do you dislike about Gartner? It should be cheaper so that even small organizations can afford it. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? The evaluation process is awesome. It helps to choose the right vendors efficiently by comparison and different positioning through the Magic Quadrant. It can save your money, time and brain. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![RUPAL G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUPAL G.") RG RUPAL G. Growth and Marketing Mid-Market (51-1000 emp.) 5/19/2023 "Best Brand Study and Analysis" 5/5 What do you like best about Gartner? It gives a clear and crisp study for brands or products that will help best in upcoming product launches, market value or potential critical areas for development. Review collected by and hosted on G2.com. What do you dislike about Gartner? Nothing such for a dislike, just representation of data be done better. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Help to know the target market, competitor and best positioning for the upcoming product launches. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 4/25/2023 "Great for market intelligence" 4/5 What do you like best about Gartner? Gartner reports are excellent referral sources while researching for suppliers related to various functions during the initial sourcing strategy finalization stage. They provide indepth details on suppliers in various quadrants. Review collected by and hosted on G2.com. What do you dislike about Gartner? Gartner should expand into other research areas than it's traditionally been in as the competition is increasing in this area. They could also perhaps come up with more digital friendly options. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? It helps me with supplier research during the suppliers long listing process prior to rfx process. It is considered as a reliable source of information and is trusted by the business stakeholders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 5/25/2023 "Trusted Insights by Gartner" 5/5 What do you like best about Gartner? Provides Trends and Insights on the Industry in Technology, Analytics and other areas. These Market Insights ,if used wisely, give a competitive edge in the Industry, Review collected by and hosted on G2.com. What do you dislike about Gartner? The Awareness in India about Gartner is less compared to other Market Research Agencies; Company needs to Tailor the Market Insights keeping India Market in Consideration Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Gartner is providing Market Research and Data based accurate Insights that can be leveraged to know the industry trends and adapt quickly to gain competitive edge. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Leticia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leticia S.") LS Leticia S. Estagiária de vendas e marketing Small-Business (50 or fewer emp.) 5/18/2023 "Gartner it´s a very source of data" 3.5/5 What do you like best about Gartner? Gartner have a lot of reviews and search that help company which doesn´t have money Review collected by and hosted on G2.com. What do you dislike about Gartner? How it´s a lot of information together, something it´s tough find a specific topic Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? repository of research reports, articles, and insights across various industries to produce the relevant content Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate S.") NS Nate S. Mid-Market (51-1000 emp.) 5/11/2023 "Unparalleled expert insight" 5/5 What do you like best about Gartner? Unbiased, objective insights about our most critical initiatives. Also the ability to have these experts be a sounding board for our team Review collected by and hosted on G2.com. What do you dislike about Gartner? Can be very pricey and always looking for an opportunity to upsell their services. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Product market fit, target audience, pricing, feature development, etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/28/2023 "Gartner as a staple for insights" 4/5 What do you like best about Gartner? Gartner does a great job of allowing our organization to narrow down product searches without spending much time on upfront due diligence. Gartner has played a role in many systems we use, and we have so far been relatively satisfied. Review collected by and hosted on G2.com. What do you dislike about Gartner? We have had a pretty good experience with Gartner and do not have much we dislike. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Gartner is creating transparency in the technology space. The B2B saas industry is incredibly saturated at this point and Gartner helps as a launching off point to software we should consider using. Review collected by and hosted on G2.com. 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