--- title: Gartner Reviews meta\_title: 'Gartner Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Gartner works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Gartner Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. [(3 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews) Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews) Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235884&qs=pros-and-cons#reviews) Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2331115&qs=pros-and-cons#reviews) Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235862&qs=pros-and-cons#reviews) Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. [(2 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews) Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235921&qs=pros-and-cons#reviews) Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235849&qs=pros-and-cons#reviews) Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. [(1 mentions)](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235898&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gartner ##### 1. Authenticity Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. [ See 3 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ##### 2. Genuine Reviews Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews) See Related User Reviews ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ![Nayan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayan J.") NJ Nayan J. Mid-Market (51-1000 emp.) 5.0/5 "My experience of using Gartner peers" What do you like about Gartner? Partner peers is a robust platform where so many employees business owners and software user's review their experience after using the software. It he ##### 3. Insights Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235884&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you like about Gartner? gartner has the best authentic reviews with deeper insights ##### 4. Ease of Use Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2331115&qs=pros-and-cons#reviews) See Related User Reviews ![Dallas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dallas S.") DS Dallas S. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Research with Gartner, but Pricey" What do you like about Gartner? Makes looking up research easier and more streamlined. ##### 5. Informed Decision-Making Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235862&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you like about Gartner? What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, t ### 5 Cons or Disadvantages of Gartner ##### 1. Expensive Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. [ See 2 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews) See Related User Reviews ![Dallas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dallas S.") DS Dallas S. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Research with Gartner, but Pricey" What do you dislike about Gartner? I dont really have much dislikes about Gartner, maybe the price. SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 2. Access Restrictions Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 3. Bias Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235921&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ##### 4. Lack of Information Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235849&qs=pros-and-cons#reviews) See Related User Reviews ![Tenzing T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenzing T.") TT Tenzing T. Mid-Market (51-1000 emp.) 4.5/5 "A very good Reliable Market Insights platform" What do you dislike about Gartner? the website works so faulty sometimes and some reports can be too high-level without enough tactical detail ##### 5. Small Business Neglect Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. [ See 1 mentions ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235898&qs=pros-and-cons#reviews) See Related User Reviews SC Shubham C. Enterprise (\> 1000 emp.) 4.5/5 "Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises" What do you dislike about Gartner? The biggest downside for me is how expensive and limited access can be. Unless your company has a subscription, it’s hard to get the full value from t ## Top-Rated Alternatives [ ![G2 Marketing Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/543629e60e9e4cdf9b1179317ae7a2bd/g2.svg "G2 Marketing Solutions") G2 Marketing Solutions 4.6/5(5,705) ](https://www.g2.com/products/g2/reviews) [ ![Forrester](https://images.g2crowd.com/uploads/product/hd_favicon/5bead2c77814af73ec6980aab7010501/forrester.svg "Forrester") Forrester 4.3/5(38) ](https://www.g2.com/products/forrester/reviews) [ ![IDC](https://images.g2crowd.com/uploads/product/hd_favicon/380ba4fd6dfa111d60c9632282d2c7c1/idc%282%29.svg "IDC") IDC 4.5/5(24) ](https://www.g2.com/products/idc/reviews) [ View All Alternatives ](https://www.g2.com/products/gartner/competitors/alternatives) ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Enterprise (\> 1000 emp.) 5/25/2023 "A great benchmark platform for enteprise" 4.5/5 What do you like best about Gartner? What I like the most about Gartner is how easy it is to compare different tech platforms and see their pros and cons. It's so helpful to have all the information about different products in one place, which makes choosing the right one so much more efficient. Review collected by and hosted on G2.com. What do you dislike about Gartner? There's not much I don't like about Gartner. They're just the best when it comes to benchmarking for many organizations and I trust them completely. I do wish, however, that they could update their information more frequently since the tech world moves so fast and the environment changes so quickly. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? When we are in the process of selecting a vendor for our technological needs, we rely on Gartner. We use their information to narrow down our vendor selection and leverage their research data to inform our executives about the providers we are interested in. The reliability and depth of information Gartner provided are great resources for us and have helped us on many fronts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Namarata G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namarata G.") NG Namarata G. Assistant Manager Small-Business (50 or fewer emp.) 3/15/2023 "Best for finding in-depth reviews and insights!" 4/5 What do you like best about Gartner? Gartner has been helpful in making informed decisions while facilitating a software purchase. It sends us regular promotional emails inviting users to write reviews and incentivise them well. I love the in-depth reviews and insights Gartner presents me with. Review collected by and hosted on G2.com. What do you dislike about Gartner? I haven't came across anything that would make me dislike Gartner right now. But I hope in future they add new categories so users have more opportunities to write reviews. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? Gartner is helping me find relevant insights and software reviews of some lesser-known softwares. I am a part of its peer insights community and it is a great place to interact with people from various organisations while sharing our opinions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![TUREEN PUNIT G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TUREEN PUNIT G.") TG TUREEN PUNIT G. Corporate Trainer Mid-Market (51-1000 emp.) 3/17/2023 "Gartner is helping empower the decision makers!" 4.5/5 What do you like best about Gartner? Gartner is an incredible platform for sharing and gaining in-depth knowledge and insights about software. I prefer using its vendor directory and product comparison feature before initiating a software purchase. Review collected by and hosted on G2.com. What do you dislike about Gartner? I found the sign ug process to be a hassle because it kept redirecting me over and over. Also while signing in it kept showing error which was very frustrating. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? I love using Gartner for the purpose technology research and review writing. I find the reviews posted here to be reliable and insightful. I also love participating in the Peer Insights community through one minute insights and benchmark surveys. I find it to be a really engaging platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/22/2023 "A poor experience rather Hooliganism" 1.5/5 What do you like best about Gartner? A good amount of information could be found, however, the information seems to be super positive which seems suspicious. Though they have a good website and fancy marketing style doubtful quality. Review collected by and hosted on G2.com. What do you dislike about Gartner? I got a chance to contribute to the peer review section of this organization and I submitted 10+ reviews, keeping in mind the usage of words and authenticity of the content. None of the reviews were accepted and when asked their support team about the reason first they told me that I don't use the software I reviewed after providing proof of the usage they said they have all the rights to reject any review without providing any proper reason. Great display of hooliganism Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? We were searching for a tool that could help us automate the visual testing and Gartner was the platform where we first started searching, comparing and gaining knowledge about the various tools available. Found some insights there. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MG Miguel G. Mid-Market (51-1000 emp.) 6/3/2023 "Good for tech feedbacks" 3.5/5 What do you like best about Gartner? Gartner is very useful in my company and in my department specifically because I can have all experts' comments on the technology programs we plan to suscribe or buy Review collected by and hosted on G2.com. What do you dislike about Gartner? I don't like about Gartner that sometimes it has limited platforms or program's feedback when you compare it with G2 that has a lot more and also that in order to log in everytime you have to receive a code message in your account Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? In my organization we are always trying on and buying tech suscription programs to improve our processes and with Gartner you can have a human idea of what to expect on any software Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AS Angel S. Mid-Market (51-1000 emp.) 6/3/2023 "Nice platform to know feedbacks" 3.5/5 What do you like best about Gartner? I like Gartner because you can find useful information regarding the feedback and reviews companies' decision makers leave about programs and softwares they have used in the past Review collected by and hosted on G2.com. What do you dislike about Gartner? Gartner has to improve their software regarding opening up their platform so more people can leave reviews and feedbacks and also when you have an account the process to log in is not friendly at all Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? With Gartner I can know all feedbacks and reviews of technology research services before I buy a program so it saves you a lot of money and by that I'm more cost efficient Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anupama K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anupama K.") AK Anupama K. AGM Translation and Localization Small-Business (50 or fewer emp.) 6/14/2023 "Super research tool" 4/5 What do you like best about Gartner? Gartner research reports are really among the best ones. The points I love most aren that they are super comprehensive and also easy to understand. They also are scary accurate! Review collected by and hosted on G2.com. What do you dislike about Gartner? The thing that I find is least helpful about gartner is that it doe not cater to all industries equally. It also has a limited list of available consultants -- this is quite unfortunate Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? The business problems that gartner always help me solve is research insights, anaytical reports and graphical representation of complex data. Survey data also helps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AK anupama k. Mid-Market (51-1000 emp.) 5/20/2023 "Brilliant insights support!" 4.5/5 What do you like best about Gartner? Gartner has been in the industry since a long time and it has been consistently delivering results. I trust Gartner a little too much especially now when generative AI has become the talk of town. Review collected by and hosted on G2.com. What do you dislike about Gartner? Despite all the hype it actually needs to build a larger and a more robust network of consultants. For some industries this is very very lacking. This is probably one of its largest limitations. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? In my industry, generative AI and LLMs have taken everyone by storm - from clients, consultants, vendors to users, employees and management. Gartner helps puts things into perspective with its insights. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sayantika D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sayantika D.") SD Sayantika D. Software Engineer Small-Business (50 or fewer emp.) 5/16/2023 "Gartner is real everyone! It gives real gift cards within 3days!" 5/5 What do you like best about Gartner? It's gift card amount is more. Gartner always give the gift cards faster to the reviewers than other tools Very reliable site for anyone You can just give review & earn! Review collected by and hosted on G2.com. What do you dislike about Gartner? Gartner site becomes slow little bit otherwise it is very good Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? It giving me real gift cards for my published reviews Supportive tool for anyone i can say. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") TI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/13/2023 "Gartner: Pros and Cons" 4.5/5 What do you like best about Gartner? Gartner is super credible and we use their analytical resources are very useful. the UI/UX are smooth and helps compare different software easily. So I'd say that it is a helpful tool for making business decisions. Review collected by and hosted on G2.com. What do you dislike about Gartner? I don't have any complaints. Their analytical resources and comparison tables can be made more advanced because there are other such platforms coming up in the market. Review collected by and hosted on G2.com. What problems is Gartner solving and how is that benefiting you? It helps in making business decisions and saves so much time/effort that goes into doing research from scratch. - comparing software and checking their ratings and reviews before buying them. - The platform is credible as the reviews and ratings seem genuine. Review collected by and hosted on G2.com. 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