--- title: Gartner Reviews meta\_title: 'Gartner Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Gartner works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

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# Gartner Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Gartner but has limited features.  
  
Are you part of the Gartner team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Gartner, Inc. is a research and advisory firm specializing in business and technology insights. With over 45 years of experience, Gartner provides actionable, objective guidance to executives and their teams, enabling faster, smarter decisions on mission-critical priorities. Serving clients in approximately 90 countries, the company offers a comprehensive suite of services, including research reports, consulting, and conferences. Key Features and Functionality: - Independent, Objective Insights: Gartner delivers unbiased research and analysis, helping organizations navigate complex business and technology landscapes. - AskGartner AI-Powered Tool: This proprietary tool provides rapid access to Gartner's extensive knowledge base, offering tailored insights to support informed decision-making. - Executive Partner Support: Clients receive dedicated guidance from experienced former practitioners who understand the challenges of leadership roles. - Diagnostics and Benchmarks: Gartner offers tools to assess and compare organizational performance, aiding in identifying areas for improvement. - Expert Consultations: One-on-one discussions with Gartner experts address specific organizational priorities and challenges. - Technology Decision Tools: Resources are available to assist in making confident technology investments aligned with business objectives. - C-Level Communities and Events: Gartner facilitates peer networking through conferences and communities, fostering collaboration and shared learning among executives. Primary Value and Solutions: Gartner empowers organizations by providing trusted insights and tools that drive performance on critical business priorities. By leveraging Gartner's expertise, clients can make informed decisions, optimize operations, and stay ahead in a rapidly evolving market. The company's comprehensive approach addresses the unique needs of various industries and functions, ensuring tailored solutions that lead to tangible business outcomes.

* * *

Seller
[Gartner](https://www.g2.com/sellers/gartner)
Discussions
[Gartner Community](https://www.g2.com/products/gartner/discuss)
Solution Type

Best-of-Breed

Overview by
Shai Eisen (Managing Vice President, Gartner Digital Markets)

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## Typical Contract Price

Pricing provided by BetterCloud and others.

$$k - $$k

Per Year

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## User Insights

Average based on 88 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
EC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

6/15/2023

"T's and C's for thee, but not for me..."

1.5/5

What do you like best about Gartner?

Great analysts that cover their markets well, for the markets that they cover. Highly regarded Magic Quadrants that help potential buyers create accurate short lists quickly. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

Gartner allows clients to reallocate seats to new users, but not when organizational changes result in a role moving to a different country. This is a barrier for international and global firms that promote from within and have experts around the world. Gartner constantly tries to regionally upsell.

Gartner has also shifted the locations of analysts in a way that reduces availability by 66%. Combined with the antiquated country-based seats, the ROI of our Gartner contract decreased 80% after signing up. Review collected by and hosted on G2.com.

What problems is Gartner solving and how is that benefiting you?

Accessing information about the markets we serve as a technology vendor. They have provided us industry and trend information for key markets. They have some amazing analysts with pertinent insights and interesting perspectives. However, they have a habit of shifting analysts and coverage across the world, exiting covered markets, and decommitting from items in the planned research calendar. I will never again sign a multi-year agreement with this vendor.

When Gartner has product and market coverage, they offer amazing service. When they choose to exit, be prepared to spend a lot of time with an account manager but getting nowhere. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

5/22/2023

"A poor experience rather Hooliganism"

1.5/5

What do you like best about Gartner?

A good amount of information could be found, however, the information seems to be super positive which seems suspicious. Though they have a good website and fancy marketing style doubtful quality. Review collected by and hosted on G2.com.

What do you dislike about Gartner?

I got a chance to contribute to the peer review section of this organization and I submitted 10+ reviews, keeping in mind the usage of words and authenticity of the content. None of the reviews were accepted and when asked their support team about the reason first they told me that I don't use the software I reviewed after providing proof of the usage they said they have all the rights to reject any review without providing any proper reason. Great display of hooliganism Review collected by and hosted on G2.com.

What problems is Gartner solving and how is that benefiting you?

We were searching for a tool that could help us automate the visual testing and Gartner was the platform where we first started searching, comparing and gaining knowledge about the various tools available. Found some insights there. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about Gartner? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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Ask about Gartner
](https://www.g2.com/products/gartner/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

What is Gartner used for?

1 Upvote

0

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Join the conversation
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GU

Guest User
•
Last activity about 3 years ago

What services Gartner provide?

0 Upvotes

1

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View all Discussions
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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
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Gartner Comparisons

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4.3/5(38)

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G2 Marketing Solutions

4.6/5(5,706)

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4.5/5(24)

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##### Categories on G2

[Technology Research Services](https://www.g2.com/categories/technology-research-services)

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