GaragePlug Reviews & Product Details

Founder
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It gives you complete control over your garage business. Right from flexibility to back end support, everything is perfect. Have been able to scale our business using Garageplug since it takes care of all the routine operations like job creation, spare parts management, invoicing & accounting as well. Review collected by and hosted on G2.com.

What do you dislike?

Hr module & vehicle stage screen has been long pending requirement Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It gives you complete control over your garage business. Right from flexibility to back end support, everything is perfect. Have been able to scale our business using Garageplug since it takes care of all the routine operations like job creation, spare parts management, invoicing & accounting as well. Review collected by and hosted on G2.com.

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GaragePlug Overview

What is GaragePlug?

GaragePlug is a next-gen garage software equipped with the most powerful features to streamline auto repair, auto detailing workshop, auto tuning, auto body shop, auto dealer, operations and business growth. It comes with a FREE Trial, No lock-in contracts or commitments. It has modules such as job-cards with digital signatures, inventory control, barcode/VIN scanning, service feedback, reminders, appointments, accounting, inspection, business reports, and much more.

GaragePlug Details
Website
Languages Supported
Arabic, English, Gujarati, Kannada, Tamil
Product Description

GaragePlug is a next-gen SaaS based platform for multi-brand automotive garages to manage and track business on the go.


Seller Details
Seller
Increminds
Company Website
Year Founded
2017
HQ Location
Newark, Delaware
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
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GaragePlug Screenshots

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GaragePlug Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

1) Very handy and takes less time to open ROs and generate invoice

2) Parts and labour section which has different sections is helpful for the clients to understand as easy for us during our daily billing details

3) simple yet effective Review collected by and hosted on G2.com.

What do you dislike?

None basically but if we can readily pricing of spares in the parts of different brands , it would be easier for us to have an easy access to the quotation for repair work Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Nice app to go Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1) Very handy and takes less time to open ROs and generate invoice

2) Parts and labour section which has different sections is helpful for the clients to understand as easy for us during our daily billing details

3) simple yet effective Review collected by and hosted on G2.com.

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Web UI Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Garage plug has very helpful and user-friendly features to run our daily business activities, very user friendly platform from job card preparations to customer feedback and finance management all at one place. Review collected by and hosted on G2.com.

What do you dislike?

Need more features for employees management and daily atandence, this will help garage owners to manage and work more easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Garage plug has very helpful and user-friendly features to run our daily business activities, very user friendly platform from job card preparations to customer feedback and finance management all at one place. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to use, great User Interface, reporting system is very specific and easy to analyze. also the technical team and the support team is very helpful and humble, we never ask for the solution for any problem if there is any , twice. Review collected by and hosted on G2.com.

What do you dislike?

the Arabic language support. can be improved in terms of reporting and excel sheet downloading. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reporting and data analysis. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Best Billing module for small workshops ever.

Improves transparency and enhances dependability on the part of the workshop.

Improves customer support.

This software has made us completely paperless. Review collected by and hosted on G2.com.

What do you dislike?

The only con I can see as of now, is actually on the part of the users. Mostly in small and mid size workshops the mechanics are not well versed and experienced enough to use any kind of software, once they are accustomed to use it, nothing like it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Estimation of jobs has become more accurate with garage plug.

Transparency regarding estimation / billing information has improved and thus helps us keep customers well informed. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Garage plug helped me organise my car service business operations very well. Before I discovered Garage plug, I was messed up with my garage operations, it was very difficult to manage all the jobs. Now I am happy because I can yield more out of my work due to Garage plug. Right from Booking Appointments to opening job card and making invoice, payments and service reminders all at one place. I recommend garage plug to everyone who owns a repair garage. Review collected by and hosted on G2.com.

What do you dislike?

Everything is good, Appointment need little improvements. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Operation Management

Appointment

Invoicing

CRM for feedbacks and remider

Jobcard

Online Payment Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It has the both accounting and other all features which is needed for an Automotive sector. Review collected by and hosted on G2.com.

What do you dislike?

The details of the complete parts what we purchased on a vehicle is not shown. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has the both accounting and other all features which is needed for an Automotive sector. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

1. Web-based application with mobile app helps owners to have control on their service station

2. Features like we can send job card, Invoice copy on what’s up are useful to maintain transparent relationship with clients

3. I find service reminder with respect to driving habit wherein software automatically calculates next service due, this always helps in recurring business Review collected by and hosted on G2.com.

What do you dislike?

With respect to our requirement happy to use this software but expecting to Add more authentication Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We once had one issue which was related to adding up users, support team was able to resolve it ASAP. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It covers all aspects including accounting Review collected by and hosted on G2.com.

What do you dislike?

Some time it takes time to refresh else very good. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Very good in using accounting. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Good for Job tracking and assigning technician as per their rules

It gives idea overall what is happening in the workshop.

Activity log option at job level is very helpful. Review collected by and hosted on G2.com.

What do you dislike?

Should be notification / alerts at every level according to the jobs.

There should be priorities for technician's assigned jobs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Notification.

Job Costing Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Direct connectivity with the customer through Whatsapp & Email. Review collected by and hosted on G2.com.

What do you dislike?

Nothing as such. Updated old coustom report. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Direct connectivity with the customer through Whatsapp & Email. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

1. Ease of use

2. Availability of accounts option

3. Service reminders

4. Auto SMSM updates to customer

5. Auto Job Card and invoice to customer

6. Simple UI

7. Integration with marketing Review collected by and hosted on G2.com.

What do you dislike?

1. Mild flexibility concerns

2. Needs to be more simple and easy to use for the everyday service advisor employee Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As above Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We have been able to streamline processes and job card creation has been a breeze. The support team has been exceptional and have guided us through out. the app is userfriendly and very simple to train new users. Review collected by and hosted on G2.com.

What do you dislike?

We have not been able to implement tally export yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1. job card and invoice creation has become easy.

2.multiple garage support has helped us manage multiple workshops easily. Review collected by and hosted on G2.com.

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