--- title: Gallabox Reviews meta\_title: 'Gallabox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 169 reviews by the users' company size, role or industry to find out how Gallabox works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 169 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Gallabox Reviews & Product Details Visit Website Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond. * * * Product Website Gallabox Seller [MangoLeap](https://www.g2.com/sellers/mangoleap) Discussions [Gallabox Community](https://www.g2.com/products/gallabox/discuss) Solution Type All-in-One Overview by Gallabox Global Show More ## Pricing Pricing provided by Gallabox. ### Basic $89.00 3 Users Per Month ### Essential $197.00 6 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/gallabox/pricing) ## Top-Rated Alternatives [ ![Wati](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wati") Wati 4.6/5(500) ](https://www.g2.com/products/wati/reviews) [ ![Interakt](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Interakt") Interakt 4.5/5(68) ](https://www.g2.com/products/haptik-interakt/reviews) [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ View All Alternatives ](https://www.g2.com/products/gallabox/competitors/alternatives) ## User Insights Average based on 169 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Gallabox Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/19/2026 Guest users or non-business users of the software, not included in G2 scores. "Gallabox Makes WhatsApp Customer Conversations Fast, Organized, and Efficient" 4.5/5 What do you like best about Gallabox? What I like most about Gallabox is how easy it makes managing customer conversations on WhatsApp. The automation features, like chatbots and workflows, save a lot of time and help respond to customers quickly. The shared inbox is also very helpful for teams, as it keeps everything organized in one place. Overall, it improves efficiency and helps in better customer engagement. Review collected by and hosted on G2.com. What do you dislike about Gallabox? One downside is that some advanced features can take time to understand, especially for new users. The pricing can also feel a bit high for smaller businesses as usage grows. At times, customization options for workflows and reports feel limited, and there can be occasional delays in message delivery or system responsiveness. Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Gallabox is helping solve the problem of managing a large number of customer conversations manually. Earlier, it was difficult to keep track of leads, respond on time, and ensure no customer query was missed. With Gallabox, communication is more organized, and automated replies handle repetitive questions, which saves a lot of time. It also helps improve response time and customer experience, as messages are answered quickly and consistently. Overall, it has made our workflow more efficient, reduced manual effort, and helped in converting more leads into customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/31/2025 "Gallabox is working great for us" 4.5/5 What do you like best about Gallabox? We use Gallabox daily to manage WhatsApp leads coming from our website and paid ad campaigns. The shared team inbox helps ensure that no messages are missed, and we’ve set up auto-replies for non-working hours, which has improved our first response time. One feature I find especially useful is the ability to assign chats to specific team members. We also use WhatsApp templates for common replies, which saves a lot of time. Recently, we integrated Gallabox with HubSpot using webhooks, allowing us to push lead details and chat transcripts into our CRM automatically. Review collected by and hosted on G2.com. What do you dislike about Gallabox? While Gallabox works well for daily WhatsApp communication, there are a few areas that could be better. The reporting and analytics dashboard is quite limited, we can’t see things like response times per agent or how many leads each team member is handling. It would also help to have more visibility into which conversations are converting. Setting up automation journeys was also a bit tricky at first; the UI isn’t very intuitive in that area, and we had to rely on support to get it right. They were helpful, but better self-serve documentation would save time. Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Before Gallabox, our WhatsApp leads were managed manually, across personal phones or a single device. This caused delays, missed follow-ups, and no visibility into who was handling what. With Gallabox, we now have a clear, centralized way to manage all WhatsApp communication. We can tag leads, assign them to reps, track progress, and even automate initial engagement. It's made our sales process more efficient and helped us respond faster, which has directly improved lead conversions. Review collected by and hosted on G2.com. Show More 8/5/2025 Current UserValidated ReviewerSource: Organic ![Web M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Web M.") WM Web M. Digital Marketing Curriculum Advisor Mid-Market (51-1000 emp.) 6/9/2025 "Seamless Experience with Gallabox – Highly Recommended" 5/5 What do you like best about Gallabox? Gallabox has been a game-changer for our WhatsApp-based communication and automation needs. I’ve tried multiple WhatsApp API tools in the past, but Gallabox stands out in terms of ease of use, reliability, and customer support. The interface is clean, intuitive, and packed with useful features that are actually practical for real business use. A special mention to Aishwarya, our point of contact at Gallabox, who has been incredibly supportive throughout. Her prompt responses, proactive approach, and in-depth understanding of our requirements made the onboarding and implementation process seamless. I’m satisfied with Gallabox in all aspects and highly recommend it to any business looking for a stable and well-supported WhatsApp API solution. Review collected by and hosted on G2.com. What do you dislike about Gallabox? There should have been a montly plan also , so that many new people can give this a try Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Lead capturing from various platforms directly into WhatsApp Automated initial communication with leads, which saves our team time and ensures instant engagement Structured follow-ups and promotions, helping us stay consistent and organized in our sales and marketing efforts Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 6/6/2025 "A Great Tool for WhatsApp Business Automation" 5/5 What do you like best about Gallabox? been using Gallabox for several months to manage our WhatsApp customer communications and overall, it's been a very positive experience. The platform is intuitive and easy to set up, especially if you're looking to integrate WhatsApp Business with CRM-style workflows and automation Review collected by and hosted on G2.com. What do you dislike about Gallabox? 1)The reporting/dashboard features are a bit limited. More detailed insights into campaign performance and message metrics would be helpful. 2)While functional, the mobile app feels less polished compared to the desktop version. 3)The pricing structure could be more transparent, especially regarding API usage and add-ons. Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Customer support has been responsive and helpful. We had a minor issue during onboarding, but it was resolved quickly. The platform is generally stable, though there have been occasional minor lags. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ajinkya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajinkya M.") AM Ajinkya M. Marketing Manager Mid-Market (51-1000 emp.) 5/23/2025 "One of the best WhatsApp API Tool" 5/5 What do you like best about Gallabox? Gallabox is one of the best WhatsApp API tool to use for the marketing activities. It's seamless integration with HubSpot CRM also works very well. I have been working with Iswarya Gunasekaran who is our Account Manager and she is very responsive for our request. They have smooth onboarding and training provided. Their tool is getting updated as per the market needs and use case which are beneficial for the businesses. I would certainly recommend to opt for this tool if you are looking to onboard WhatsApp API service for your business. Review collected by and hosted on G2.com. What do you dislike about Gallabox? To be honest nothing as of now. The tool is very user-friendly so no dislike Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Seamless HubSpot Integration to send out real time updates to the customers via Workflow Automations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![DANIEL W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DANIEL W.") DW DANIEL W. HOD Small-Business (50 or fewer emp.) 7/12/2024 "A Game-Changer for WhatsApp Business Automation" 3.5/5 What do you like best about Gallabox? Integrations, best service received by Gopekrishnan Review collected by and hosted on G2.com. What do you dislike about Gallabox? A bit quik response would be appreciated Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Chatbot Review collected by and hosted on G2.com. Show More 10/22/2025 Validated ReviewerSource: Organic ![Ritesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ritesh S.") RS Ritesh S. Marketing Research Specialist Small-Business (50 or fewer emp.) 3/10/2025 Guest users or non-business users of the software, not included in G2 scores. "Likelihood to Recommend: 8/10" 4.5/5 What do you like best about Gallabox? User-Friendly Interface: No-code setup makes it accessible for non-tech users. WhatsApp Automation: Efficient chatbot and workflow automation save time. Integrations: Works well with payment gateways, CRMs, and other tools. Affordable Pricing: Competitive rates compared to similar platforms. Review collected by and hosted on G2.com. What do you dislike about Gallabox? Limited Customization: Some businesses may need more flexibility. Learning Curve: While easy to use, some advanced features require training. Customer Support Variability: Response times can sometimes be inconsistent. Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? Reduces manual effort by handling FAQs, order tracking, appointment scheduling, and other repetitive queries automatically. Ensures 24/7 availability, so customers get responses instantly, even outside business hours. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayank A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank A.") MA Mayank A. Creative Prod Analyst (UI/UX) Enterprise (\> 1000 emp.) 3/9/2025 Guest users or non-business users of the software, not included in G2 scores. "The product experience is good" 3.5/5 What do you like best about Gallabox? The overall user interface and user friendly navigation of product and software Review collected by and hosted on G2.com. What do you dislike about Gallabox? The sitemap and cluttered tabs in terms of UX Design Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? It’s helping us in daily tasks and making our overall workflow easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TP Tapasa Kumar P. Mid-Market (51-1000 emp.) 4/24/2025 "My review with Gallabox so fare have been good, they provide support when ever required." 4.5/5 What do you like best about Gallabox? Chatbots and the user interface are quite good for navigating and finding things from the backend. Review collected by and hosted on G2.com. What do you dislike about Gallabox? Website integration can be better with the option to integrate a chatbot into the website chat window. Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? It is also making it easier to reach our users through marketing and organic channels. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Jayasree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayasree N.") JN Jayasree N. Operations Manager Small-Business (50 or fewer emp.) 2/14/2025 "GallaBox platfom user friendly for unknown person too." 5/5 What do you like best about Gallabox? Thanks to Gallabox , makes us very simple and successfull contact centre Running. Geeting technical assistance with more helpful. Thanks Review collected by and hosted on G2.com. What do you dislike about Gallabox? More useful platform, Nothing dislike on this. Review collected by and hosted on G2.com. What problems is Gallabox solving and how is that benefiting you? We are easy to register our complaints from our customers by using their chatbot feature. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Gallabox. ### Basic $89.00 3 Users Per Month ### Essential $197.00 6 Users Per Month ### Advanced $377.00 10 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/gallabox/pricing) Gallabox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7370fed2a36dc9eee7c8a2952c803b81/haptik-interakt.png "Product Avatar Image") Interakt 4.5/5(68) [ Compare Now ](https://www.g2.com/compare/gallabox-vs-haptik-interakt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_43a6224d46579e98e5e091bdfdfca6cb/wati.png "Product Avatar Image") Wati 4.6/5(500) [ Compare Now ](https://www.g2.com/compare/gallabox-vs-wati) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_380b9745fc0c39ef43a47651f9bbda1c/whatsapp-api.jpg "Product Avatar Image") WhatsApp API 4.6/5(24) [ Compare Now ](https://www.g2.com/compare/gallabox-vs-whatsapp-api) ##### ##### Gallabox Features Messenger Customization Interface Customers Audience Targeting Profiles Analytics Responses Customization Control Route To Human Platform Live chat Integrations Analytics [ View More Features ](https://www.g2.com/products/gallabox/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Self-Service](https://www.g2.com/categories/customer-self-service) [Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[Social Customer Service](https://www.g2.com/categories/social-customer-service)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Bot Platforms](https://www.g2.com/categories/bot-platforms)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which education ERP suites provide mobile portals for students to check transcripts and track degree progress in real time?](https://www.g2.com/discussions/which-education-erp-suites-provide-mobile-portals-for-students-to-check-transcripts-and-track-degree-progress-in-real-time)[Egnyte vs Newforma Project Center vs Boomi for Autodesk Construction Cloud: which integration partner maintains the most stable cloud performance and reliable sync during large file uploads?](https://www.g2.com/discussions/egnyte-vs-newforma-project-center-vs-boomi-for-autodesk-construction-cloud-which-integration-partner-maintains-the-most-stable-cloud-performance-and-reliable-sync-during-large-file-uploads)[Global Relay vs Smarsh vs Proofpoint for compliance archiving: which digital communications governance platform do compliance teams find easier to manage during an audit?](https://www.g2.com/discussions/global-relay-vs-smarsh-vs-proofpoint-for-compliance-archiving-which-digital-communications-governance-platform-do-compliance-teams-find-easier-to-manage-during-an-audit) [Top tools for creating responsive email templates](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-responsive-email-templates)[What is the top solution for processing high-volume invoices?](https://www.g2.com/discussions/what-is-the-top-solution-for-processing-high-volume-invoices)[Pros and Cons Details](https://www.g2.com/products/gallabox/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)