# Top 10 Gainsight Product Experience Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 243 Research alternative solutions to Gainsight Product Experience on G2, with real user reviews on competing tools. Product Analytics Software is a widely used technology, and many people are seeking sophisticated, reliable software solutions with real-time reporting, segmentation, and mobile reporting. Other important factors to consider when researching alternatives to Gainsight Product Experience include user data. The best overall Gainsight Product Experience alternative is Pendo. Other similar apps like Gainsight Product Experience are Amplitude Analytics, Mixpanel, Whatfix, and WalkMe. Gainsight Product Experience alternatives can be found in [Product Analytics Software](https://www.g2.com/categories/product-analytics) but may also be in [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to Gainsight Product Experience - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) - [WalkMe](https://www.g2.com/products/walkme/reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) - [Appcues](https://www.g2.com/products/appcues/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - [Userpilot](https://www.g2.com/products/userpilot/reviews) ## Top 10 Alternatives to Gainsight Product Experience Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Gainsight Product Experience stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Education Management, and E-Learning, and find the best product for your business. ### 1. [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) By Pendo.io **Average Rating:** 4.4/5 **Total Reviews:** 1,804 Pendo is on a mission to elevate the world's experiences with software. Organizations around the world use Pendo to accelerate and deepen software product adoption. Reviewers say compared to Gainsight Product Experience, Pendo is: - Easier to set up - More usable - Easier to admin Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics), [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs Pendo](https://www.g2.com/compare/gainsight-product-experience-vs-pendo-io-pendo) **Compare Pendo with other alternatives:** - [Pendo vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-pendo-io-pendo) - [Pendo vs Mixpanel](https://www.g2.com/compare/mixpanel-vs-pendo-io-pendo) - [Pendo vs Whatfix](https://www.g2.com/compare/pendo-io-pendo-vs-whatfix) - [Pendo vs WalkMe](https://www.g2.com/compare/pendo-io-pendo-vs-walkme) - [Pendo vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-pendo-io-pendo) - [Pendo vs Appcues](https://www.g2.com/compare/appcues-vs-pendo-io-pendo) - [Pendo vs Fin](https://www.g2.com/compare/fin-vs-pendo-io-pendo) - [Pendo vs Fullstory](https://www.g2.com/compare/fullstory-vs-pendo-io-pendo) - [Pendo vs Userpilot](https://www.g2.com/compare/pendo-io-pendo-vs-userpilot) ### 2. [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) By Amplitude **Average Rating:** 4.5/5 **Total Reviews:** 2,947 Amplitude Analytics lets you dig into every click and metric across your product and web experiences. Understand what users are doing and turn your insights into relentless growth. Reviewers say compared to Gainsight Product Experience, Amplitude Analytics is: - Easier to set up - More usable - Easier to admin Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics) **Compare:** [Gainsight Product Experience vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-gainsight-product-experience) **Compare Amplitude Analytics with other alternatives:** - [Amplitude Analytics vs Pendo](https://www.g2.com/compare/amplitude-analytics-vs-pendo-io-pendo) - [Amplitude Analytics vs Mixpanel](https://www.g2.com/compare/amplitude-analytics-vs-mixpanel) - [Amplitude Analytics vs Whatfix](https://www.g2.com/compare/amplitude-analytics-vs-whatfix) - [Amplitude Analytics vs WalkMe](https://www.g2.com/compare/amplitude-analytics-vs-walkme) - [Amplitude Analytics vs Heap by Contentsquare](https://www.g2.com/compare/amplitude-analytics-vs-heap-by-contentsquare) - [Amplitude Analytics vs Appcues](https://www.g2.com/compare/amplitude-analytics-vs-appcues) - [Amplitude Analytics vs Fin](https://www.g2.com/compare/amplitude-analytics-vs-fin) - [Amplitude Analytics vs Fullstory](https://www.g2.com/compare/amplitude-analytics-vs-fullstory) - [Amplitude Analytics vs Userpilot](https://www.g2.com/compare/amplitude-analytics-vs-userpilot) ### 3. [Mixpanel](https://www.g2.com/products/mixpanel/reviews) By Mixpanel **Average Rating:** 4.5/5 **Total Reviews:** 1,369 Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution. Reviewers say compared to Gainsight Product Experience, Mixpanel is: - Easier to set up - More usable - Easier to admin Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics) **Compare:** [Gainsight Product Experience vs Mixpanel](https://www.g2.com/compare/gainsight-product-experience-vs-mixpanel) **Compare Mixpanel with other alternatives:** - [Mixpanel vs Pendo](https://www.g2.com/compare/mixpanel-vs-pendo-io-pendo) - [Mixpanel vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-mixpanel) - [Mixpanel vs Whatfix](https://www.g2.com/compare/mixpanel-vs-whatfix) - [Mixpanel vs WalkMe](https://www.g2.com/compare/mixpanel-vs-walkme) - [Mixpanel vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-mixpanel) - [Mixpanel vs Appcues](https://www.g2.com/compare/appcues-vs-mixpanel) - [Mixpanel vs Fin](https://www.g2.com/compare/fin-vs-mixpanel) - [Mixpanel vs Fullstory](https://www.g2.com/compare/fullstory-vs-mixpanel) - [Mixpanel vs Userpilot](https://www.g2.com/compare/mixpanel-vs-userpilot) ### 4. [Whatfix](https://www.g2.com/products/whatfix/reviews) By Whatfix **Average Rating:** 4.5/5 **Total Reviews:** 549 Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding. Reviewers say compared to Gainsight Product Experience, Whatfix is: - Easier to set up - More usable - Better at support Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics), [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs Whatfix](https://www.g2.com/compare/gainsight-product-experience-vs-whatfix) **Compare Whatfix with other alternatives:** - [Whatfix vs Pendo](https://www.g2.com/compare/pendo-io-pendo-vs-whatfix) - [Whatfix vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-whatfix) - [Whatfix vs Mixpanel](https://www.g2.com/compare/mixpanel-vs-whatfix) - [Whatfix vs WalkMe](https://www.g2.com/compare/walkme-vs-whatfix) - [Whatfix vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-whatfix) - [Whatfix vs Appcues](https://www.g2.com/compare/appcues-vs-whatfix) - [Whatfix vs Fin](https://www.g2.com/compare/fin-vs-whatfix) - [Whatfix vs Fullstory](https://www.g2.com/compare/fullstory-vs-whatfix) - [Whatfix vs Userpilot](https://www.g2.com/compare/userpilot-vs-whatfix) ### 5. [WalkMe](https://www.g2.com/products/walkme/reviews) By SAP **Average Rating:** 4.5/5 **Total Reviews:** 571 WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Reviewers say compared to Gainsight Product Experience, WalkMe is: - Easier to set up - More usable - Easier to admin Categories in common with Gainsight Product Experience: [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs WalkMe](https://www.g2.com/compare/gainsight-product-experience-vs-walkme) **Compare WalkMe with other alternatives:** - [WalkMe vs Pendo](https://www.g2.com/compare/pendo-io-pendo-vs-walkme) - [WalkMe vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-walkme) - [WalkMe vs Mixpanel](https://www.g2.com/compare/mixpanel-vs-walkme) - [WalkMe vs Whatfix](https://www.g2.com/compare/walkme-vs-whatfix) - [WalkMe vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-walkme) - [WalkMe vs Appcues](https://www.g2.com/compare/appcues-vs-walkme) - [WalkMe vs Fin](https://www.g2.com/compare/fin-vs-walkme) - [WalkMe vs Fullstory](https://www.g2.com/compare/fullstory-vs-walkme) - [WalkMe vs Userpilot](https://www.g2.com/compare/userpilot-vs-walkme) ### 6. [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) By Contentsquare **Average Rating:** 4.4/5 **Total Reviews:** 1,097 Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform. Reviewers say compared to Gainsight Product Experience, Heap by Contentsquare is: - Easier to set up - Easier to admin - More usable Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics) **Compare:** [Gainsight Product Experience vs Heap by Contentsquare](https://www.g2.com/compare/gainsight-product-experience-vs-heap-by-contentsquare) **Compare Heap by Contentsquare with other alternatives:** - [Heap by Contentsquare vs Pendo](https://www.g2.com/compare/heap-by-contentsquare-vs-pendo-io-pendo) - [Heap by Contentsquare vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Mixpanel](https://www.g2.com/compare/heap-by-contentsquare-vs-mixpanel) - [Heap by Contentsquare vs Whatfix](https://www.g2.com/compare/heap-by-contentsquare-vs-whatfix) - [Heap by Contentsquare vs WalkMe](https://www.g2.com/compare/heap-by-contentsquare-vs-walkme) - [Heap by Contentsquare vs Appcues](https://www.g2.com/compare/appcues-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Fin](https://www.g2.com/compare/fin-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Fullstory](https://www.g2.com/compare/fullstory-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Userpilot](https://www.g2.com/compare/heap-by-contentsquare-vs-userpilot) ### 7. [Appcues](https://www.g2.com/products/appcues/reviews) By Appcues **Average Rating:** 4.6/5 **Total Reviews:** 354 Build a personalized user onboarding experience that welcomes, educates and drives users to take action. Then watch your user-base soar. Reviewers say compared to Gainsight Product Experience, Appcues is: - Easier to set up - More usable - Easier to admin Categories in common with Gainsight Product Experience: [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs Appcues](https://www.g2.com/compare/appcues-vs-gainsight-product-experience) **Compare Appcues with other alternatives:** - [Appcues vs Pendo](https://www.g2.com/compare/appcues-vs-pendo-io-pendo) - [Appcues vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-appcues) - [Appcues vs Mixpanel](https://www.g2.com/compare/appcues-vs-mixpanel) - [Appcues vs Whatfix](https://www.g2.com/compare/appcues-vs-whatfix) - [Appcues vs WalkMe](https://www.g2.com/compare/appcues-vs-walkme) - [Appcues vs Heap by Contentsquare](https://www.g2.com/compare/appcues-vs-heap-by-contentsquare) - [Appcues vs Fin](https://www.g2.com/compare/appcues-vs-fin) - [Appcues vs Fullstory](https://www.g2.com/compare/appcues-vs-fullstory) - [Appcues vs Userpilot](https://www.g2.com/compare/appcues-vs-userpilot) ### 8. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,880 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to Gainsight Product Experience, Fin is: - More usable - Easier to set up - Easier to admin Categories in common with Gainsight Product Experience: [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs Fin](https://www.g2.com/compare/fin-vs-gainsight-product-experience) **Compare Fin with other alternatives:** - [Fin vs Pendo](https://www.g2.com/compare/fin-vs-pendo-io-pendo) - [Fin vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-fin) - [Fin vs Mixpanel](https://www.g2.com/compare/fin-vs-mixpanel) - [Fin vs Whatfix](https://www.g2.com/compare/fin-vs-whatfix) - [Fin vs WalkMe](https://www.g2.com/compare/fin-vs-walkme) - [Fin vs Heap by Contentsquare](https://www.g2.com/compare/fin-vs-heap-by-contentsquare) - [Fin vs Appcues](https://www.g2.com/compare/appcues-vs-fin) - [Fin vs Fullstory](https://www.g2.com/compare/fin-vs-fullstory) - [Fin vs Userpilot](https://www.g2.com/compare/fin-vs-userpilot) ### 9. [Fullstory](https://www.g2.com/products/fullstory/reviews) By Fullstory **Average Rating:** 4.5/5 **Total Reviews:** 1,051 Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. Reviewers say compared to Gainsight Product Experience, Fullstory is: - Easier to set up - Easier to admin - More usable Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics), [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs Fullstory](https://www.g2.com/compare/fullstory-vs-gainsight-product-experience) **Compare Fullstory with other alternatives:** - [Fullstory vs Pendo](https://www.g2.com/compare/fullstory-vs-pendo-io-pendo) - [Fullstory vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-fullstory) - [Fullstory vs Mixpanel](https://www.g2.com/compare/fullstory-vs-mixpanel) - [Fullstory vs Whatfix](https://www.g2.com/compare/fullstory-vs-whatfix) - [Fullstory vs WalkMe](https://www.g2.com/compare/fullstory-vs-walkme) - [Fullstory vs Heap by Contentsquare](https://www.g2.com/compare/fullstory-vs-heap-by-contentsquare) - [Fullstory vs Appcues](https://www.g2.com/compare/appcues-vs-fullstory) - [Fullstory vs Fin](https://www.g2.com/compare/fin-vs-fullstory) - [Fullstory vs Userpilot](https://www.g2.com/compare/fullstory-vs-userpilot) ### 10. [Userpilot](https://www.g2.com/products/userpilot/reviews) By Userpilot **Average Rating:** 4.6/5 **Total Reviews:** 997 Userpilot helps product & customer success teams increase user adoption through behavior-triggered product experiences. Code-Free Reviewers say compared to Gainsight Product Experience, Userpilot is: - Easier to set up - More usable - Easier to admin Categories in common with Gainsight Product Experience: [Product Analytics](https://www.g2.com/categories/product-analytics), [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) **Compare:** [Gainsight Product Experience vs Userpilot](https://www.g2.com/compare/gainsight-product-experience-vs-userpilot) **Compare Userpilot with other alternatives:** - [Userpilot vs Pendo](https://www.g2.com/compare/pendo-io-pendo-vs-userpilot) - [Userpilot vs Amplitude Analytics](https://www.g2.com/compare/amplitude-analytics-vs-userpilot) - [Userpilot vs Mixpanel](https://www.g2.com/compare/mixpanel-vs-userpilot) - [Userpilot vs Whatfix](https://www.g2.com/compare/userpilot-vs-whatfix) - [Userpilot vs WalkMe](https://www.g2.com/compare/userpilot-vs-walkme) - [Userpilot vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-userpilot) - [Userpilot vs Appcues](https://www.g2.com/compare/appcues-vs-userpilot) - [Userpilot vs Fin](https://www.g2.com/compare/fin-vs-userpilot) - [Userpilot vs Fullstory](https://www.g2.com/compare/fullstory-vs-userpilot) --- ## Gainsight Product Experience Alternatives FAQs ### How does Gainsight Product Experience compare to Pendo? According to G2, both [Gainsight Product Experience](https://www.g2.com/products/gainsight-product-experience/reviews) and [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) share an identical average rating of 4.4 out of 5, with Gainsight having 243 reviews and Pendo 1,795 reviews. Pendo leads Gainsight by 0.5 points in Usability (8.2 vs 7.7), 0.6 points in Ease of Setup (7.9 vs 7.3), and 0.5 points in Ease of Admin (8.5 vs 8.0). Gainsight holds a slight advantage in Support (8.8 vs 8.5 by 0.3 points). Both products score equally in Meeting Requirements (8.5) and Ease of Doing Business With (8.9). User feedback highlights Pendo's strengths in ease of use (190 mentions), insights (165 mentions), and analytics (122 mentions), while Gainsight is praised for ease of use (3 mentions), reporting (3 mentions), and customer support (2 mentions). Both platforms offer robust analytics and in-app engagement capabilities, but Pendo's larger review volume and higher scores in usability and setup suggest a more user-friendly experience. Gainsight users note a steeper learning curve and occasional complexity in configuration, whereas Pendo users report challenges with tagging and some complexity but appreciate its comprehensive analytics and guide features. Overall, Pendo provides a more intuitive and easier-to-administer platform, while Gainsight offers strong support and integration within its suite. ### Which Product Analytics tools do reviewers recommend instead of Gainsight Product Experience? Reviewers recommend [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews), [Amplitude](https://www.g2.com/products/amplitude-analytics/reviews), and [Mixpanel](https://www.g2.com/products/mixpanel/reviews) as product analytics tools instead of Gainsight Product Experience. These tools are favored for their higher ease of administration, better alignment with user requirements, greater usability, and simpler setup processes. Additionally, [Whatfix](https://www.g2.com/products/whatfix/reviews), [WalkMe](https://www.g2.com/products/walkme/reviews), and [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) are also recommended alternatives with strong user support and feature sets. ### What are the best alternatives to Gainsight Product Experience? The best alternatives to Gainsight Product Experience, according to G2 user review data, include [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) (4.4/5 stars, 1795 reviews), [Amplitude](https://www.g2.com/products/amplitude-analytics/reviews) (4.5/5 stars, 2929 reviews), and [Mixpanel](https://www.g2.com/products/mixpanel/reviews) (4.5/5 stars, 1366 reviews). Other notable alternatives with high ratings and substantial review counts are [Whatfix](https://www.g2.com/products/whatfix/reviews), [WalkMe](https://www.g2.com/products/walkme/reviews), and [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews). These alternatives consistently outperform Gainsight PX in ease of administration, usability, meeting requirements, and setup. ### Why do users choose Pendo over Gainsight Product Experience? Users choose [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) over Gainsight Product Experience primarily for its superior usability and ease of setup, with Pendo scoring 8.2 in Usability and 7.9 in Ease of Setup compared to Gainsight's 7.7 and 7.3 respectively. Pendo's extensive user base (1,795 reviews) reflects widespread adoption and satisfaction, with 190 mentions of ease of use and 165 mentions of valuable insights. Customers appreciate Pendo's intuitive interface, comprehensive analytics, and the ability to create in-app guides without heavy engineering involvement. Pendo's integrated session replay and AI-driven analytics further enhance its appeal. Despite some tagging challenges and a learning curve, users value Pendo's ability to deliver actionable user behavior data and streamline product adoption. Additionally, Pendo's balanced feature set and positive customer experience, including 67 mentions of helpful customer support, contribute to its preference. 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