# Best Experience Management Software with B2B Account Experience Capabilities ## How Many Experience Management Software Products Does G2 Track? **Total Products under this Category:** 130 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Verint Voice of the Customer (+0.65%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Experience Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 25,600+ Authentic Reviews - 130+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Experience Management Software ![G2 Grid® for Experience Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/experience-management/grids.png?focus%5B%5D=19432&focus%5B%5D=4177&focus%5B%5D=15217&focus%5B%5D=482&focus%5B%5D=62085&focus%5B%5D=421&focus%5B%5D=84697&focus%5B%5D=130477) Highlighted products: Birdeye, Reputation, QuestionPro, Qualtrics Market Research, Resonate CX, Medallia Customer Experience, Experience.com, and Dynamics 365 Customer Voice. Underlying data: [Grid® JSON](https://www.g2.com/categories/experience-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=reputation&focus%5B%5D=questionpro&focus%5B%5D=qualtrics-market-research&focus%5B%5D=resonate-cx&focus%5B%5D=medallia-customer-experience&focus%5B%5D=experience-com&focus%5B%5D=dynamics-365-customer-voice) **Sponsored** ### Enterpret Enterpret empowers customer support, CX, and product teams to scale their understanding of customer feedback effortlessly. As your customer base grows and products become more complex, manually tagging and processing feedback quickly becomes unmanageable. Without comprehensive, trustworthy feedback data, product decisions often fall victim to recency bias or whoever speaks the loudest. Enterpret solves this challenge as a Unified Customer Feedback Intelligence platform, consolidating feedback from every critical channel—including Zendesk, Slack, Twitter, NPS surveys, app store reviews, and community forums—into a single source of truth. Leveraging advanced AI, Enterpret automatically categorizes and organizes feedback into a structured hierarchy, surfacing deep, actionable insights that authentically capture the Voice of the Customer. Teams rely on these insights to spot trends, enhance customer retention, drive revenue growth, prioritize effectively, and ensure alignment on the most impactful customer issues. Leading customer-centric companies like Canva, Notion, Strava, Hinge, and The Farmer's Dog use Enterpret to deliver exceptional customer experiences and fuel their growth through insightful feedback analysis. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2378&secure%5Bchosen_at%5D=2026-08-09T09%3A58%3A12Z&secure%5Bdisplayable_resource_id%5D=2506&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=2506&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1179872&secure%5Bresource_id%5D=2378&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fexperience-management%2Ff%2Fb2b-account-experience%3Fopen_modal_url%3D%252Fproducts%252Fgainsight-customer-success%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fexperience-management%25252Ff%25252Fb2b-account-experience%2526source%253Dcategory&secure%5Btoken%5D=7849b67d8ab853add0233d1df20757a275316e1cd3c6f2dcfd3822f326a54374&secure%5Burl%5D=https%3A%2F%2Fwww.enterpret.com%3Futm_source%3DG2%26utm_medium%3DPPC%26utm_campaign%3DG2_PPC_FeedbackAnalytics&secure%5Burl_type%5D=custom_url) ### [Resonate CX](https://www.g2.com/es/products/resonate-cx/reviews) Tu Visión + Nuestra Plataforma = Defensores de Marca Todo lo que los clientes y empleados quieren es ser escuchados. Cerramos la brecha entre tú y tus clientes para crear defensores de marca. Nuestra plataforma utiliza herramientas de IA galardonadas y aprendizaje automático para analizar datos a través de interacciones, incluyendo análisis facial y de texto para proporcionar información valiosa, amplificar fortalezas y establecer tu línea de frente. Con nuestra vasta experiencia que abarca mercados y dominios, hemos sido pioneros en la gestión de retroalimentación y experiencia para sectores diversos, incluyendo B2B, retail, educación, finanzas e incluso Autoridades Locales de Gobierno. Esta experiencia intersectorial nos posiciona de manera única, permitiéndonos ofrecer a nuestros clientes conocimientos integrales de experiencia, empoderándolos para hacer un impacto genuino. **Average Rating:** 4.6/5.0 **Total Reviews:** 494 #### How Do G2 Users Rate Resonate CX? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.6/10 (Category avg: 9.1/10) - **Puntuación de esfuerzo del cliente (CES):** 8.8/10 (Category avg: 8.2/10) - **Puntuación de satisfacción del cliente (CSAT):** 9.0/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 9.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Resonate CX? - **Vendedor:** [Resonate Solutions](https://www.g2.com/es/sellers/resonate-solutions) - **Sitio web de la empresa:** www.resonate.cx - **Año de fundación:** 2001 - **Ubicación de la sede:** North Sydney, Australia - **Twitter:** @ResonateAU 214 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eb84df1fa126d2b89f8cb934f5098c11934405b8e861db7e6a34508537469fc7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresonate-solutions%2F&secure%5Burl_type%5D=linkedin_company_website) 63 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de tienda, Gerente de tienda - **Top Industries:** Venta al por Menor, Gestión Educativa - **Company Size:** 35% Small, 35% Large #### What Do G2 Reviewers Say About Resonate CX? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de Resonate CX, haciendo que los conocimientos del cliente y los informes sean fluidos y eficientes. - Los usuarios encuentran que Resonate CX es una **herramienta extremadamente útil** para gestionar negocios y apoyar la formación del equipo. - Los usuarios valoran la **facilidad de uso y la gestión de comentarios perspicaz** de Resonate CX para mejorar la experiencia del cliente. - Los usuarios aprecian la **plataforma fácil de usar** de Resonate CX, que permite un análisis efectivo de la retroalimentación de los clientes y la identificación de tendencias. - Los usuarios valoran las **ideas generadas** por Resonate CX, mejorando la comprensión e identificando áreas para mejorar la práctica. ##### Cons - Los usuarios informan de **problemas con el sistema de puntuación** que afectan injustamente las puntuaciones basadas en reseñas negativas aisladas a pesar de la retroalimentación positiva en general. - Los usuarios experimentan **retroalimentación inadecuada** con retrasos y respuestas irrelevantes que afectan sus esfuerzos de mejora. - Los usuarios enfrentan desafíos con **informar problemas** debido a reclamaciones falsas que afectan las puntuaciones y la falta de estadísticas en vivo. - Los usuarios enfrentan desafíos con **problemas de encuestas** , ya que la transparencia y los requisitos de comentarios podrían mejorar la precisión y relevancia de los comentarios. - Los usuarios encuentran la interfaz **no intuitiva** , a menudo sintiéndose confundidos y abrumados al navegar por las funciones de la plataforma. #### What Are Recent G2 Reviews of Resonate CX? **["¡Es una gran experiencia usar Resonate!"](https://www.g2.com/es/survey_responses/resonate-cx-review-10777418)** **Rating:** 4.5/5.0 stars _— Usuario verificado en Educación Primaria/Secundaria_ [Read full review](https://www.g2.com/es/survey_responses/resonate-cx-review-10777418) **["Interfaz simple, potentes paneles que ofrecen claridad empresarial"](https://www.g2.com/es/survey_responses/resonate-cx-review-13001971)** **Rating:** 4.5/5.0 stars _— Adam H._ [Read full review](https://www.g2.com/es/survey_responses/resonate-cx-review-13001971) ### [Medallia Customer Experience](https://www.g2.com/pt/products/medallia-customer-experience/reviews) Medallia Experience Cloud, uma plataforma SaaS premiada, lidera o mercado ajudando organizações a entender, gerenciar e melhorar as experiências de seus clientes, funcionários e cidadãos. Medallia está equipada com as capacidades mais abrangentes para capturar feedback e sinais de experiência onde quer que os clientes estejam interagindo, incluindo: e-mail, redes sociais, web digital e in-app, mensagens conversacionais e dispositivos conectados. E, quando combinada com dados operacionais e transacionais alimentados no Medallia, as organizações podem entender cada ponto de contato ao longo de cada jornada do cliente. Medallia Athena traz IA e Aprendizado de Máquina para a plataforma, detectando padrões, descobrindo problemas e novas oportunidades de negócios, e prevendo comportamentos, tudo para focar a atenção em decisões de negócios mais inteligentes. Medallia entrega esses insights em tempo real, em toda a organização, para que a voz do cliente possa ser incorporada nas decisões diárias tomadas por todos, desde a linha de frente até a alta administração. Usando o Medallia Experience Cloud, as organizações podem fazer melhorias demonstráveis na experiência do cliente e do funcionário, reduzindo a rotatividade, transformando detratores em promotores e compradores, e criando oportunidades de cross-sell e up-sell no momento. Tudo isso ajuda as empresas a entregar retornos sobre investimento claros e potentes. Saiba o que a Medallia pode fazer pela sua organização solicitando uma demonstração em https://www.medallia.com/contact-us/ **Average Rating:** 4.5/5.0 **Total Reviews:** 207 #### How Do G2 Users Rate Medallia Customer Experience? - **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 9.1/10) - **Pontuação de esforço do cliente (CES):** 8.7/10 (Category avg: 8.2/10) - **Pontuação de Satisfação do Cliente (CSAT):** 9.2/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 9.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Medallia Customer Experience? - **Vendedor:** [Medallia](https://www.g2.com/pt/sellers/medallia) - **Website da Empresa:** www.medallia.com - **Ano de Fundação:** 2001 - **Localização da Sede:** San Francisco, CA - **Twitter:** @Medallia 12,225 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8d80f3d6282d9c0ba5d566f563fb36c86bb89ad7f09e57400dd8a99467e21c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F49697%2F&secure%5Burl_type%5D=linkedin_company_website) 2,039 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospitalidade, Serviços Financeiros - **Company Size:** 64% Large, 21% Medium #### What Do G2 Reviewers Say About Medallia Customer Experience? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **coleta de feedback flexível** da Medallia, que melhora os insights dos clientes e as oportunidades de melhoria operacional. - Os usuários acham o Medallia Customer Experience incrivelmente **útil** para obter insights profundos e melhorar o engajamento do cliente. - Os usuários apreciam a **facilidade de uso** do Medallia Customer Experience, desfrutando de insights rápidos e comunicação sem interrupções. - Os usuários apreciam o **suporte ao cliente excepcional** da Medallia, melhorando sua experiência com orientações oportunas e úteis. - Os usuários valorizam a **geração de insights poderosos** da Medallia, aprimorando a tomada de decisões com um profundo entendimento do feedback dos clientes. ##### Cons - Os usuários acham a **curva de aprendizado íngreme** e avassaladora, especialmente para novos usuários tentando navegar na plataforma. - Os usuários enfrentam **limitações em recursos** e fluxos de trabalho complicados, resultando em atrasos e ineficiências na resolução de feedback. - Os usuários acham a **curva de aprendizado íngreme** do Medallia Customer Experience intimidadora, especialmente sem experiência prévia em análise. - Os usuários destacam as **limitações nas capacidades de IA** da Medallia, resultando em atrasos e esforços manuais na gestão de feedback. - Os usuários frequentemente acham **difícil relatar** no Medallia desafiador, com uma curva de aprendizado acentuada e navegação confusa durante períodos críticos. #### What Are Recent G2 Reviews of Medallia Customer Experience? **["Percepções Poderosas de Clientes com Ação em Tempo Real"](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-12952963)** **Rating:** 5.0/5.0 stars _— Shivraj P._ [Read full review](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-12952963) **["Uma Plataforma Poderosa para Centralizar e Agir sobre o Feedback dos Clientes"](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-9917116)** **Rating:** 5.0/5.0 stars _— Santiago G._ [Read full review](https://www.g2.com/pt/survey_responses/medallia-customer-experience-review-9917116) #### What Are G2 Users Discussing About Medallia Customer Experience? - [What is your primary use case for Medallia Customer Experience, and how has it improved your customer feedback?](https://www.g2.com/pt/discussions/what-is-your-primary-use-case-for-medallia-customer-experience-and-how-has-it-improved-your-customer-feedback) - [Para que é usado o Medallia Customer Experience?](https://www.g2.com/pt/discussions/what-is-medallia-customer-experience-used-for) ### [Qualtrics Customer Experience](https://www.g2.com/es/products/qualtrics-customer-experience/reviews) Qualtrics XM para la Experiencia del Cliente es el producto de experiencia del cliente utilizado por las marcas más icónicas del mundo para identificar inmediatamente la fricción del cliente y guiar a los equipos de primera línea en el momento para servir mejor a los clientes. Impulsar la mejora en toda la empresa—a través de procesos, productos y propiedades digitales—para aumentar el valor de por vida del cliente. Frontline Care (TM) utiliza análisis omnicanal y automatización impulsada por IA para ofrecer recomendaciones poderosas y personalizadas para cada cliente directamente a sus equipos de atención al cliente de primera línea para que pueda aumentar el uso, impulsar la venta adicional y reducir la rotación. Aproveche nuestro Producto Digital de Primera Línea (™) para analizar los viajes del cliente para que pueda intervenir en el momento adecuado para eliminar la fricción o redirigir a los usuarios a una mejor experiencia. Comprenda el comportamiento del cliente digital a través de repeticiones de sesiones y detección de frustración como clics de ira y movimientos bruscos del ratón. Use Frontline Locations (™) para compilar reseñas en línea dentro de la misma plataforma para que pueda conectar los puntos entre canales y obtener una vista panorámica de la experiencia del cliente de principio a fin. Reúna comentarios de sus clientes con la voz de sus empleados de primera línea y comprenda todo en segundos con nuestra plataforma impulsada por IA. Qualtrics es utilizado por equipos, departamentos y organizaciones enteras para gestionar las cuatro experiencias principales del negocio—cliente, producto, empleado y marca—en una sola plataforma. Más de 13,500 empresas en todo el mundo, incluyendo más del 85 por ciento de las Fortune 500, confían en Qualtrics para construir consistentemente productos que la gente ama, crear clientes más leales, desarrollar una cultura fenomenal centrada en el empleado y construir marcas icónicas. **Average Rating:** 4.3/5.0 **Total Reviews:** 725 #### How Do G2 Users Rate Qualtrics Customer Experience? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.5/10 (Category avg: 9.1/10) - **Puntuación de esfuerzo del cliente (CES):** 8.8/10 (Category avg: 8.2/10) - **Puntuación de satisfacción del cliente (CSAT):** 8.9/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Qualtrics Customer Experience? - **Vendedor:** [Qualtrics](https://www.g2.com/es/sellers/qualtrics) - **Sitio web de la empresa:** www.qualtrics.com - **Año de fundación:** 2002 - **Ubicación de la sede:** Provo, UT - **Twitter:** @Qualtrics 42,137 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website) 6,231 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Analista de Datos Empresariales, Gerente de Comunidad - **Top Industries:** Tecnología de la información y servicios, Educación superior - **Company Size:** 52% Large, 36% Medium #### What Do G2 Reviewers Say About Qualtrics Customer Experience? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de Qualtrics Customer Experience, haciendo que la recopilación y el análisis de datos sean accesibles para todos. - Los usuarios valoran los **poderosos análisis** de Qualtrics Customer Experience, lo que permite una comprensión perspicaz y mejora de los recorridos del cliente. - Los usuarios encuentran que Qualtrics es **extremadamente útil** para mejorar la satisfacción del cliente y agilizar los procedimientos de servicio. - Los usuarios valoran la **generación de conocimientos profundos** de Qualtrics, mejorando la satisfacción y retención del cliente a través de un análisis de datos efectivo. - Los usuarios valoran las **fuertes capacidades de análisis e informes** de Qualtrics para obtener profundos conocimientos sobre la retroalimentación de los clientes. ##### Cons - Los usuarios encuentran la **complejidad** de Qualtrics desafiante, especialmente los nuevos usuarios que solo necesitan funcionalidades básicas de encuestas. - Los usuarios encuentran que Qualtrics tiene una gran interfaz pero requiere **mejoras en la configuración personalizada** y la funcionalidad de Text iQ. - Los usuarios encuentran **la personalización limitada** desafiante, especialmente cuando intentan simplificar la plataforma para necesidades básicas de encuestas. - Los nuevos usuarios pueden encontrar **la complejidad de la interfaz** abrumadora, lo que hace que la configuración inicial y la navegación sean desafiantes. - Los usuarios encuentran que el precio de Qualtrics es **alto** , lo que lo hace desafiante para equipos más pequeños con presupuestos limitados. #### What Are Recent G2 Reviews of Qualtrics Customer Experience? **["Perspectivas versátiles, necesita mejores informes"](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12680062)** **Rating:** 4.5/5.0 stars _— Sandra H._ [Read full review](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12680062) **["Herramienta de Retroalimentación Flexible con Desafíos de Personalización"](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12708025)** **Rating:** 4.0/5.0 stars _— David K._ [Read full review](https://www.g2.com/es/survey_responses/qualtrics-customer-experience-review-12708025) #### What Are G2 Users Discussing About Qualtrics Customer Experience? - [What is Qualtrics Customer Experience used for?](https://www.g2.com/es/discussions/what-is-qualtrics-customer-experience-used-for) - [¿Qué hace el software de Qualtrics?](https://www.g2.com/es/discussions/what-does-qualtrics-software-do) - 1 comment - [¿Es Qualtrics un CRM?](https://www.g2.com/es/discussions/is-qualtrics-a-crm) - 1 comment - [¿Qué es una plataforma de experiencia del cliente?](https://www.g2.com/es/discussions/what-is-a-customer-experience-platform) - 1 comment, 1 upvote - [¿Qué es Qualtrics CX?](https://www.g2.com/es/discussions/what-is-qualtrics-cx) - 1 comment ### [Gainsight Customer Success](https://www.g2.com/es/products/gainsight-customer-success/reviews) Gainsight Customer Success reúne valiosos conocimientos agenciales, inteligencia a nivel de relaciones y una puntuación de salud multidimensional para identificar riesgos y oportunidades de expansión un trimestre completo antes, y luego convierte esos conocimientos en acción a través de movimientos coordinados de retención, expansión y renovación en todos los segmentos de clientes, incluyendo los de larga cola. Diseñado para la complejidad empresarial que abarca múltiples productos, jerarquías y partes interesadas, Gainsight apoya programas dirigidos por humanos, digitales y agentes, permitiendo a los equipos escalar resultados en todo su libro de negocios y ofrecer Retención como Servicio (RaaS). El resultado es un impacto y escala medibles, incluyendo un aumento del 50% en la capacidad de CSM, un 15% más de expansión, un 95% de precisión en las previsiones y una reducción del 20% en la rotación, todo respaldado por una década de experiencia en CS y la comunidad más grande de profesionales de CS. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,719 #### How Do G2 Users Rate Gainsight Customer Success? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 9.1/10) - **Puntuación de esfuerzo del cliente (CES):** 7.9/10 (Category avg: 8.2/10) - **Puntuación de satisfacción del cliente (CSAT):** 8.6/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Gainsight Customer Success? - **Vendedor:** [Gainsight Inc.](https://www.g2.com/es/sellers/gainsight-inc) - **Sitio web de la empresa:** www.gainsight.com - **Año de fundación:** 2009 - **Ubicación de la sede:** San Francisco, CA - **Twitter:** @GainsightHQ 13,119 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85a34abb9897c7140c711174cddac2af3363ec5532f5b0ba46c2fa230fde5273&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F841640%2F&secure%5Burl_type%5D=linkedin_company_website) 1,140 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Éxito del Cliente, Gerente Senior de Éxito del Cliente - **Top Industries:** Software de Computadora, Tecnología de la información y servicios - **Company Size:** 56% Medium, 32% Large #### What Do G2 Reviewers Say About Gainsight Customer Success? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de Gainsight, elogiando su organización y características completas de seguimiento de cuentas. - Los usuarios valoran la **información centralizada** en Gainsight, lo que les ayuda a rastrear eficientemente las interacciones de las cuentas y generar ideas. - Los usuarios valoran la **visibilidad** que Gainsight proporciona a través de un panel unificado, mejorando la organización y el compromiso con el cliente sin esfuerzo. - Los usuarios valoran el **soporte al cliente intuitivo** de Gainsight, mejorando la productividad y el compromiso proactivo de sus equipos. - Los usuarios valoran la **interfaz intuitiva** de Gainsight Customer Success por su facilidad de navegación y clara visibilidad de datos. ##### Cons - Los usuarios encuentran que Gainsight Customer Success **no es intuitivo** , requiere capacitación formal y tiene una interfaz torpe que complica la experiencia del usuario. - Los usuarios señalan que la **falta de funciones de informes personalizados** limita el análisis detallado de datos y la funcionalidad general de Gainsight. - Los usuarios destacan la **empinada curva de aprendizaje** para personalizar los paneles, lo que requiere habilidades técnicas significativas para un uso efectivo. - Los usuarios encuentran desafiante debido a las **opciones limitadas de personalización** en Gainsight, lo que lleva a una experiencia menos amigable para el usuario. - Los usuarios encuentran que Gainsight Customer Success tiene una **complejidad que puede abrumar** y ralentizar la productividad a veces. #### What Are Recent G2 Reviews of Gainsight Customer Success? **["Gainsight unifica los datos de salud del cliente con poderosos conocimientos de Staircase"](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12879507)** **Rating:** 5.0/5.0 stars _— Scott M._ [Read full review](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12879507) **["Soporte siempre disponible que encuentra una solución"](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12972699)** **Rating:** 4.5/5.0 stars _— Octavio M._ [Read full review](https://www.g2.com/es/survey_responses/gainsight-customer-success-review-12972699) #### What Are G2 Users Discussing About Gainsight Customer Success? - [¿Para qué se utiliza Gainsight?](https://www.g2.com/es/discussions/what-is-gainsight-used-for) - 2 comments - [¿Qué es Gainsight PX?](https://www.g2.com/es/discussions/gainsight-what-is-gainsight-px) - 2 comments - [Who are Gainsight competitors?](https://www.g2.com/es/discussions/who-are-gainsight-competitors) - [¿Qué es el software Gainsight?](https://www.g2.com/es/discussions/what-is-gainsight-software) - 2 comments ### [Totango](https://www.g2.com/products/totango/reviews) Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales methodology to transform how companies prove customer ROI, drive retention, and earn expansion. The Customer Growth Platform includes Totango Customer Success and Unison Customer Intelligence. Each of these solutions plays a distinct role in the Customer-Led Growth through value realization methodology. Totango Customer Success focuses on tracking customer health and engagement, enabling teams to proactively address potential issues and foster long-term relationships. Unison Customer Intelligence aggregates data from multiple sources, offering insights that help organizations understand customer behavior and preferences. Totango's target audience and target buyers include mid-sized to large enterprises across various industries that prioritize customer retention, renewals, and expansion and that generally rely on subscription-based models, where maintaining customer loyalty is critical to their revenue growth. Key features of Totango include customizable dashboards, real-time analytics, and automated workflows. These tools enable users to visualize customer data effectively, monitor key performance indicators, and automate routine tasks, thereby enhancing efficiency. The platform also supports collaboration among teams, allowing for seamless communication and alignment on customer goals. By providing actionable insights, Totango empowers organizations to refine their revenue strategies and make informed decisions that drive growth. Overall, Totango stands out as a leader in the Customer Success category by offering a holistic approach to managing customer relationships. Its integration of various tools and functionalities allows enterprises to gain a deeper understanding of their customers, ultimately leading to improved satisfaction and loyalty. By investing in Totango, organizations can position themselves for long-term success in an increasingly competitive landscape. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,140 #### How Do G2 Users Rate Totango? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Customer Effort Score (CES):** 7.8/10 (Category avg: 8.2/10) - **Customer Satisfaction (CSAT) Score:** 8.2/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 8.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Totango? - **Seller:** [Totango](https://www.g2.com/sellers/totango) - **Company Website:** www.totango.com - **Year Founded:** 2010 - **HQ Location:** New York, NY - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c055ca1d4406b1442de250192896a32c751981491e45014b5bb40827df34236&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F760976%2F&secure%5Burl_type%5D=linkedin_company_website) 119 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Success Manager, CSM - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Medium, 22% Small #### What Do G2 Reviewers Say About Totango? _AI-generated summary from verified user reviews_ ##### Pros - Users find Totango's interface **easy to use and set up** , enhancing their ability to track accounts efficiently. - Users value the **excellent customer support** from Totango, enhancing their management experience with valuable insights. - Users appreciate the **functionality** of Totango, enabling seamless tracking, campaign setup, and reporting in one application. - Users appreciate the **customization options** in Totango, enhancing their ability to track metrics and engage customers effectively. - Users value the **efficiency** of Totango, enhancing productivity with seamless integrations and streamlined workflows for customer management. ##### Cons - Users find the **steep learning curve** challenging due to overwhelming data and a lack of educational resources. - Users find **integration issues** with Totango challenging, as they can be manual and difficult to maintain. - Users find the **missing features** in Totango frustrating, particularly for managing complex business models and drafts. - Users find **limited customization** in Totango, making it challenging to tailor the experience without technical assistance. - Users find the **steep learning curve** challenging, struggling with collaboration and functionality in Totango's interface. #### What Are Recent G2 Reviews of Totango? **["Beautiful, Visual Customer Data Platform That Beats Spreadsheets"](https://www.g2.com/survey_responses/totango-review-12594697)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/totango-review-12594697) **["Risk evaluation and health scoring"](https://www.g2.com/survey_responses/totango-review-9508942)** **Rating:** 4.0/5.0 stars _— Dragomir L._ [Read full review](https://www.g2.com/survey_responses/totango-review-9508942) #### What Are G2 Users Discussing About Totango? - [What is Totango used for?](https://www.g2.com/discussions/what-is-totango-used-for) - 1 upvote ### [CustomerGauge](https://www.g2.com/products/customergauge/reviews) CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives **Average Rating:** 4.6/5.0 **Total Reviews:** 46 #### How Do G2 Users Rate CustomerGauge? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Customer Effort Score (CES):** 8.3/10 (Category avg: 8.2/10) - **Customer Satisfaction (CSAT) Score:** 8.3/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind CustomerGauge? - **Seller:** [CustomerGauge](https://www.g2.com/sellers/customergauge) - **Company Website:** customergauge.com - **Year Founded:** 2007 - **HQ Location:** Amsterdam - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b007c226bc27c5b2753ec997b058b3fc3c364d52aaf38209ccecbfbfad52f80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustomergauge%2F&secure%5Burl_type%5D=linkedin_company_website) 48 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Food & Beverages, Information Technology and Services - **Company Size:** 40% Large, 38% Medium #### What Are Recent G2 Reviews of CustomerGauge? **["Efficient tool for managing customer experience and loyalty"](https://www.g2.com/survey_responses/customergauge-review-11405338)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/customergauge-review-11405338) **["CustomerGuage Experience"](https://www.g2.com/survey_responses/customergauge-review-11414534)** **Rating:** 4.0/5.0 stars _— Syed D._ [Read full review](https://www.g2.com/survey_responses/customergauge-review-11414534) #### What Are G2 Users Discussing About CustomerGauge? - [What is CustomerGauge used for?](https://www.g2.com/discussions/what-is-customergauge-used-for) ### [CustomerSure](https://www.g2.com/products/customersure/reviews) CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS, email, and IVR. Our partnership approach sets us apart. We work closely with you to understand your unique needs and deliver expert support. This collaboration, combined with our software, helps you quickly identify satisfaction drivers, address issues in real-time, and boost retention and satisfaction. Our platform features feedback segmentation and customer trait targeting, supporting both new and existing VoC programmes with clear return on investment and minimal complexity. CustomerSure offers transparent pricing, no lock-in periods, and a risk-free pilot, making it easy to see the impact of improved customer satisfaction on business results. Join the many CX teams who’ve upgraded from basic tools and experience effortless customer happiness. **Average Rating:** 4.5/5.0 **Total Reviews:** 6 #### How Do G2 Users Rate CustomerSure? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Customer Effort Score (CES):** 8.3/10 (Category avg: 8.2/10) - **Customer Satisfaction (CSAT) Score:** 8.3/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind CustomerSure? - **Seller:** [CustomerSure](https://www.g2.com/sellers/customersure) - **Year Founded:** 2010 - **HQ Location:** Newcastle upon Tyne, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=820ef89d52dbe531e03e7df7892e45484eb5003423fcb6a3f92a13e28c6dc1c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustomersure%2F&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 33% Medium #### What Do G2 Reviewers Say About CustomerSure? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **helpful customer support** from Luke and Darren, enhancing their experience with customisation flexibility. - Users value the **flexible customization options** of CustomerSure, enhanced by supportive team members like Luke and Darren. - Users value the **engagement with social posts** , which enhances their connection and interaction with CustomerSure. - Users value the **engagement with social posts** , enhancing interactions and connection through CustomerSure's system. - Users value the **customization flexibility** of CustomerSure, greatly appreciating the helpful support from the team. ##### Cons - Users find the **dashboard lacking in intuitiveness** , making it difficult to navigate and fully utilize the features. - Users feel the **dashboard needs improvement** for better intuitiveness and comprehension, affecting overall usability. - Users find the **dashboard not intuitive** , suggesting improvements for better comprehension and ease of use. #### What Are Recent G2 Reviews of CustomerSure? **["Pleasure to work with!"](https://www.g2.com/survey_responses/customersure-review-10041552)** **Rating:** 5.0/5.0 stars _— Kristine Y._ [Read full review](https://www.g2.com/survey_responses/customersure-review-10041552) **["Flexible software and great service at a good price"](https://www.g2.com/survey_responses/customersure-review-10042100)** **Rating:** 5.0/5.0 stars _— Paul M._ [Read full review](https://www.g2.com/survey_responses/customersure-review-10042100) #### What Are G2 Users Discussing About CustomerSure? - [What is CustomerSure used for?](https://www.g2.com/discussions/customersure-what-is-customersure-used-for) - 1 upvote - [What is CustomerSure used for?](https://www.g2.com/discussions/what-is-customersure-used-for) - 1 upvote ### [Encompass-CX](https://www.g2.com/products/encompass-cx/reviews) We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distributes feedback data and delivers it to the desktop of the teams that matter. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Encompass-CX? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) - **Customer Effort Score (CES):** 6.7/10 (Category avg: 8.2/10) - **Customer Satisfaction (CSAT) Score:** 5.0/10 (Category avg: 8.6/10) - **Net Promoter Score (NPS):** 5.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Encompass-CX? - **Seller:** [salesEQUITY](https://www.g2.com/sellers/salesequity) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small ### [PeopleMetrics](https://www.g2.com/products/peoplemetrics/reviews) PeopleMetrics makes it simple to personalize each customer interaction based on their feedback. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind PeopleMetrics? - **Seller:** [Peoplemetrics](https://www.g2.com/sellers/peoplemetrics) - **Year Founded:** 2001 - **HQ Location:** Fort Washington, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41bddbec667f25411c501fff7d2f53094e3e89e3c0ceebe2b0a9d55ce5eda7b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpeoplemetrics%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are G2 Users Discussing About PeopleMetrics? - [What is PeopleMetrics used for?](https://www.g2.com/discussions/peoplemetrics-what-is-peoplemetrics-used-for) - [What is PeopleMetrics used for?](https://www.g2.com/discussions/what-is-peoplemetrics-used-for) ### [MirrorWave](https://www.g2.com/es/products/mirrorwave/reviews) MirrorWave es un sistema de retroalimentación que impulsa resultados comerciales rentables para empresas que se toman en serio sus relaciones profundas y duraderas con los clientes, ya sean clientes individuales, cuentas estratégicas o asociaciones bidireccionales. Nuestro sistema preconfigurado facilita entrar en un ritmo de escuchar y responder a la retroalimentación. Utilizamos un enfoque pionero para seguir a los individuos a lo largo del tiempo, creando historias de relaciones para mostrar qué ha cambiado y por qué, qué necesitas hacer y si esas acciones funcionaron. MirrorWave satisface dos necesidades clave: 1) Proporciona la visión estratégica general para los equipos de liderazgo - asegurando que no haya sorpresas, mejor centrado en el cliente y mayor rentabilidad 2) Facilita a los gerentes de relaciones lograr resultados comerciales óptimos - retención; potencial de ventas; costo de servicio y defensa #### Who Is the Company Behind MirrorWave? - **Vendedor:** [MirrorWave](https://www.g2.com/es/sellers/mirrorwave) - **Año de fundación:** 2009 - **Ubicación de la sede:** Auckland, NZ - **Twitter:** @MirrorWave 22 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d16f5d1ff406061b252d2c0349756fd0bc2137c729dc64e9a57e3514a42cce23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmirrorwave&secure%5Burl_type%5D=linkedin_company_website) 2 empleados en LinkedIn® ### [Sibyl Pulse](https://www.g2.com/products/sibyl-pulse/reviews) Sibyl Pulse alerts you to at risk customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/services, and maximize the utility of your resources. #### Who Is the Company Behind Sibyl Pulse? - **Seller:** [Sibyl Pulse](https://www.g2.com/sellers/sibyl-pulse) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® Spotlight Categories [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) Similar Categories - [Help Desk](/categories/help-desk) - [Live Chat](/categories/live-chat) - [Customer Self-Service](/categories/customer-self-service) - [Social Customer Service](/categories/social-customer-service) - [Appointment Reminder](/categories/appointment-reminder) - [Call & Contact Center](/categories/call-contact-center) - [Client Onboarding](/categories/client-onboarding) - [Co-Browsing](/categories/co-browsing) - [Complaint Management](/categories/complaint-management) - [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services) - [Contact Center Payments](/categories/contact-center-payments) - [Conversational Support](/categories/conversational-support) - [Customer Communications Management](/categories/customer-communications-management) - [Customer Education](/categories/customer-education) - [Customer Service Automation](/categories/customer-service-automation) [Browse Experience Management Themes](/categories/experience-management/themes) Below are the top-rated Experience Management Software with B2B Account Experience capabilities, as verified by G2’s Research team. Real users have identified B2B Account Experience as an important function of Experience Management Software. Compare different products that offer this feature so you can decide which is best for your business needs. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image")](https://www.g2.com/products/birdeye/reviews)[Birdeye](https://www.g2.com/products/birdeye/reviews)[4.7/5(4,202)](https://www.g2.com/products/birdeye/reviews) | Multi-location reputation and review automation | "Reputation Management Life Saver!" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_26840d0dfd54aa556644e88eb0d911cc/reputation.jpg "Product Avatar Image")](https://www.g2.com/products/reputation/reviews)[Reputation](https://www.g2.com/products/reputation/reviews)[4.5/5(2,469)](https://www.g2.com/products/reputation/reviews) | Centralized multi-location review and sentiment intelligence | "Visually pleasing & streamlined process. No complaints" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_eb80e10258cbd8eaf44f9424389182d0/questionpro.png "Product Avatar Image")](https://www.g2.com/products/questionpro/reviews)[QuestionPro](https://www.g2.com/products/questionpro/reviews)[4.5/5(1,149)](https://www.g2.com/products/questionpro/reviews) | Multi-stakeholder feedback collection with branching analytics | "Powerful, Flexible Survey Platform for Patient-Centered Research" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image")](https://www.g2.com/products/qualtrics-market-research/reviews)[Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)[4.4/5(3,018)](https://www.g2.com/products/qualtrics-market-research/reviews) | End-to-end survey research with integrated analytics | "it's easy to learn if you are in the business of creating surveys or if it's part of your studies" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ff3cbdaa71ecef9e34b1c87d222a677/resonate-cx.png "Product Avatar Image")](https://www.g2.com/products/resonate-cx/reviews)[Resonate CX](https://www.g2.com/products/resonate-cx/reviews)[4.6/5(497)](https://www.g2.com/products/resonate-cx/reviews) | Multi-location verbatim-to-action with closed-loop NPS | "It is a great experience using resonate!" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14a120d48647a16d6bbeeda304bc88f2/dynamics-365-customer-voice.jpeg "Product Avatar Image")](https://www.g2.com/products/dynamics-365-customer-voice/reviews)[Microsoft Dynamics 365 Customer Voice](https://www.g2.com/products/dynamics-365-customer-voice/reviews)[4.5/5(17)](https://www.g2.com/products/dynamics-365-customer-voice/reviews) | Microsoft-native triggered surveys with Power Automate workflows | "Effortless Draft Creation, As Intuitive As Canva" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg "Product Avatar Image")](https://www.g2.com/products/medallia-customer-experience/reviews)[Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews)[4.5/5(210)](https://www.g2.com/products/medallia-customer-experience/reviews) | Cross-touchpoint VOC with closed-loop text analytics | "Powerful Customer Insights with Real-Time Actionability" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ffc270ae99a7cd359abaf76c765d3dec/experience-com.png "Product Avatar Image")](https://www.g2.com/products/experience-com/reviews)[Experience.com](https://www.g2.com/products/experience-com/reviews)[4.8/5(393)](https://www.g2.com/products/experience-com/reviews) | Automated post-closing review collection and syndication | "Effortless Review Management, Seamless Integration" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_445a26ebb2994878a27e1c965e65c363/asknicely.png "Product Avatar Image")](https://www.g2.com/products/asknicely/reviews)[AskNicely](https://www.g2.com/products/asknicely/reviews)[4.7/5(1,050)](https://www.g2.com/products/asknicely/reviews) | Automated closed-loop NPS surveying with CRM triggers | "Very user-friendly and gets the job done!" | * * * Show More