![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

11/15/2023

"Easy to use Community platform"

4/5

What do you like best about Gainsight Customer Communities?

The Gainsight Digital Hub is easy and rather intuitive to use for admins. It is also very quick to implement because the basic functionality is there out of the box. The Gainsight team is fun to work with and responsive with issues. Review collected by and hosted on G2.com.

What do you dislike about Gainsight Customer Communities?

The ease of implementation comes with some downsides. As the platform is an out-of-box type of solution, some of the functionality is quite basic and configuration options are limited. Review collected by and hosted on G2.com.

What problems is Gainsight Customer Communities solving and how is that benefiting you?

Sharing product knowledge in a scalable way, enabling self-support and networking for users. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 273 reviewers think of Gainsight Customer Communities

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/gainsight-customer-communities/reviews)