save us time, and make easy the approval and publish content Review collected by and hosted on G2.com.
need to keep update with all the changes on the social media platform like Meta Review collected by and hosted on G2.com.
I like that Gain was easy to use. It was very simple in terms of format, and was easy to understand how to use it. It's good for simply approving social content. Review collected by and hosted on G2.com.
It's not ideal for uploading social content, and it's not the most extensive. Working at a marketing agency with numerous social clients, it's not very all-encompassing when it comes to all things social media (creation, uploading, approving, monitoring + engagement, internal comments/conversations, client comments/conversations, client approvals/edits, smart inbox of notifications coming in on the social pages, etc). Review collected by and hosted on G2.com.
Thank you for sharing your experience with Gain. I am glad you found Gain easy to use and straightforward. Your feedback reinforces our commitment to delivering a solution that aligns with the evolving demands of marketing agencies. We appreciate your suggestions and will consider them as we iterate and innovate with Gain. Once again, thank you for taking the time to share your feedback!
Gain is a great platform with many benefits for aligning customer feedback and visibility of communication for each account. Review collected by and hosted on G2.com.
I think there are platform updates that don't appear as quickly here. For example, on Tiktok you can't select audios, on LinkedIn you can't do geolocated segmentation, on Facebook you can't upload videos as reels. These are small details that force us to publish externally, but besides that, we are very happy with gain. Review collected by and hosted on G2.com.
Hello Mariana!
Thank you very much for your review. It fills us with joy to know that Gain has facilitated communication and visibility with your clients.
Indeed, there are some options on social media that are not available on Gain, mainly because they are not available to us through the API. The API, or "application programming interface" in English, often does not offer the same functionalities as to end users. In the case of TikTok, Facebook, and LinkedIn, these specific functionalities are not available through their APIs.
However, I want to assure you that our team always takes note of these requests. We are attentive to implement them as soon as they become available. Thank you again for your support and trust in us!
I love that we can share preview links to content with those who need to see how their posts will look on each platform, allowing them to swipe through images and see content as it will be presented. Review collected by and hosted on G2.com.
The inability to schedule stories including links, music etc in advance Review collected by and hosted on G2.com.
Hi Jess,
Thanks so much for sharing your thoughts with us! It's great to learn that Gain has proven to be a reliable platform for you. Regarding scheduling stories with links and music, this remains a challenge due to limitations within the Instagram API. Sadly, adding this functionality into Gain isn't feasible just yet due to these constraints. We're keeping tabs on requests like yours, and if Instagram opens up that functionality in the future, you bet we'll jump on it! Once again, big thanks for your support.
When I got introduced to GAIN earlier this year, I breathed a sigh of relief that our tedious work review process would finally be streamlined. Before this, the team was back-and-forth on email and it was horrible. I would recommend GAIN to anyone and everyone who will listen. Review collected by and hosted on G2.com.
I can't think of anything I dislike about GAIN. Review collected by and hosted on G2.com.
Hi Geneva,
Thank you for taking the time to share your experience! We're thrilled to be your "super-streamlined godsend." It's fantastic to hear that Gain has made your work review process a breeze, especially considering the chaos of back-and-forth emails. We're excited to continue supporting your business. Once again, thank you for your support!
I love how Gain give our clients easy access to review content and makes the approval process very easy. Review collected by and hosted on G2.com.
I wish it had a feature for content planning so that we could condense that platforms we use as a company. Review collected by and hosted on G2.com.
Thanks so much for your review, Andrea! We're thrilled that you find our client approval process easy to use.
We fully understand your desire for content-planning features. In fact, content planning is a top request from many of our users, and we're actively exploring ways to integrate that functionality into the platform. In the meantime, would you be interested in learning some workarounds other Gain users have employed for content planning within the platform?
Our Customer Success team will reach out to you to learn more about your specific use case.
Thanks again for your support!
Being able to schedule multiple posts in advance, integrating with various platforms/software, collaborating with others Review collected by and hosted on G2.com.
The GBP integration is only limited to updates rather than special offers as well Review collected by and hosted on G2.com.
Hi Paige,
Thank you for sharing your insights on Gain! We're happy that Gain serves as a valuable tool for gathering feedback and streamlining your collaboration processes. Regarding your feedback on the Google Business Profiles integrations, we appreciate you bringing this to our attention. We're constantly working to improve our integrations, and we will pass your feedback along to our Product team.
If you have any further ideas or suggestions, please feel free to share them on our Public Roadmap or contact our Customer Success team. Once again, thank you for your valuable feedback.
Gain is a space where our clients can easily access content and communicate any edits. Gain has been great at listening to our requests to make our workflows better and in turn making their platform that much better! Review collected by and hosted on G2.com.
Not being able to use geo tagging or tag people Review collected by and hosted on G2.com.
Hi Claudia,
Thank you for sharing your experience with Gain! We're thrilled that our platform has been a great asset for your team and made communication with your clients easier. We've taken note of your suggestions regarding geo-tagging and tagging profiles and passed your request along to our Product team. At Gain, our goal is to streamline workflows and foster effective communication, and we're delighted to hear that our platform is successfully solving these challenges for you. If you have further suggestions or feedback, please don't hesitate to reach out – we're here to help!
Gain has changed my life as a social media manager that manages writers and reviews everything. I used to have to use Google documents with too many columns and comments for clients to review their social media, and writers to ediit htings, but the Gain system has compeltely streamlined this process. I will never go back. Review collected by and hosted on G2.com.
I haven't really seen too many downsides so far. Any time I've needed support, I have gotten it.
Occasionally, Gain has not integrated well with photo/website previews on Facebook, and when I have asked, Gain says it's on Facebook's end, and when I have talked to Facebook, they say it's on Gain's end. SO that was a problem, and have been using bitly links for when website previews don't work. Review collected by and hosted on G2.com.
Hi there,
It's incredibly rewarding to hear that our product is simplifying your life. Your support and the time you've taken to share your review mean the world to us; thank you!
Regarding the issue with Facebook link previews, we completely understand and share your frustration. Unfortunately, since 2017, Facebook has limited customization options for link previews, making them a bit clunky. Their API support for this specific post type isn't the greatest, and our team is continuously exploring ways to improve it.
In most cases, the preview should accurately reflect what you'll see on Facebook. However, if you've been experiencing persistent issues lately, please don't hesitate to contact our support team. We're here to help!
Once again, thank you for your support!
Manage every content in one place. Organization of rounds approvals. Download content calendars for sharing. Labeling. Easy moving posts by just dragging them. Customer Service is top notch! Review collected by and hosted on G2.com.
Can't use the collaborators tag. Can't change Linkedln and Reels Cover for Videos. Duplication of content only lets to do it one social media at a time. Review collected by and hosted on G2.com.
Hi Yoanna,
Thank you so much for your valuable feedback. We're excited to share that adding collaborators on Instagram is next on our roadmap, and we appreciate your patience as we work to implement it. Your feedback regarding LinkedIn and Reel covers is invaluable, and we'll make sure to pass it along to our Product team. I'm glad to hear that you've had a positive experience with our support team! If you need assistance with duplicating content for multiple social media channels, please reach out to Support. We'll be more than happy to show you how to do this effectively.
Once again, thank you for sharing your experience with Gain.