Hi Natalie

Thank you for sharing your experience with Gain! We are thrilled to hear that our platform has made it easier for you to manage posts for multiple locations of your business and that it has simplified your posting process compared to Google Business Profile.

While we are committed to providing intuitive scheduling and approval processes, we are always looking for ways to improve and expand our features. Your input is valuable to us and helps us prioritize to ensure that we are meeting your needs. If you have any further suggestions or questions, please feel free to reach out to our Customer Success team. Thank you for choosing Gain!

Thank you very much for your review! Our goal is to provide a simple experience, and we are greatly pleased that it is so for you. Having a view of the content that allows you to manage multiple accounts and measure your long-term impact is one of the main advantages that Gain offers.

While we are glad you don't find aspects to improve, remember that we are always open to suggestions that allow us to continue optimizing our platform. If you have any ideas or comments, feel free to write to us!

Thank you very much again for your support.

Hi Lauren,

Thank you for your review! We're thrilled that Gain has made the approval process seamless for your internal team and clients.

We're glad to hear that nothing major stands out negatively for you. Our goal is to provide a smooth and efficient experience, and your positive feedback reinforces that we're on the right track.

If you have any more suggestions or need assistance, please reach out. We're here to help!

Hi Karan,

Thank you for taking the time to review Gain! We appreciate you highlighting the time-saving benefits of our scheduling and social calendar features.

Regarding your Facebook integration issue, we apologize for the trouble. It seems like you might have encountered a temporary glitch. To help us investigate further, someone from our support team will contact you shortly to gather more details and troubleshoot the issue. In the meantime, feel free to explore our Help Center or contact support directly if you have any other questions.

Thanks again for the review! We're glad Gain is helping you save time and streamline your social media workflow.

Thanks so much for your fantastic Gain review! We're thrilled to hear you find the calendar view setup ideal and that Gain itself is user-friendly for both you and your clients.

We completely understand the importance of a polished grid preview, and we're happy to announce that the ability to add cover photos for Reels is coming soon! Stay tuned for updates; you can check out our latest update page here: https://changelog.gainapp.com/.

We appreciate your patience and feedback. It helps us shape Gain into the best possible tool for creators like yourself.

Thanks again for using Gain!

Hi Hena,

We appreciate your review! We're delighted you find Gain simple and user-friendly and that your clients have a seamless experience.

Reconnecting social channels is a routine process mandated by social networks to ensure your account's security. Some channels might require frequent reconnections, usually every 60-90 days, but can expire sooner due to various factors. Typically, it’s quick and straightforward, but we understand it isn’t very pleasant sometimes!

If you need assistance, please get in touch with our support team; they’ll be happy to help.

Thank you again for your review!

Hi Kelly,

Thank you so much for taking the time to share your experience with Gain! Our team works tirelessly to ensure Gain provides a seamless approval process, so we're thrilled to hear our efforts are paying off. We've taken note of your request for more comprehensive analytics and will pass it along to our Product team. Once again, we appreciate your support!

Thank you for your review of Gain! We're thrilled you find our platform user-friendly and ideal for posting across multiple accounts.

We understand your feedback regarding more engagement metrics. This is a common request from our users, and we'll pass it along to our product team. We're also exploring implementing user permission levels to provide more granular control within teams. Please contact our Customer Success team to share your use case; we'd love to hear it!

Thank you again for your valuable feedback.

Hi Samantha,

Thanks for sharing your experience with Gain! We're glad you find it a user-friendly platform. We understand your feedback about the complexity of folders or campaigns. Our team is actively working on making folder and campaign management more intuitive.

In the meantime, contact our Customer Success team if you have questions about using folders or managing campaigns. They're happy to help! Thanks again for the review. We value your feedback and will keep working to make Gain even better for you!

Thank you so much for sharing your experience with Gain! It's fantastic to know that you find our approval workflows top-notch. Gain was created for agencies like yours, so we're thrilled to learn we're helping you streamline your workflow.

We hear you loud and clear regarding the mobile app! While we currently offer an optimized mobile browser experience, we recognize the importance of a full-fledged mobile app. We will pass along your feedback to the Product team. Once again, big thanks for your support.