Jenny J.
JJ
Jenny J.
Director or Client Relations
Small-Business (50 or fewer emp.)
"Great approval processes and easy to use!"
4/5
What do you like best about Gain?

Our company switched to Gain from one of the larger scheduling tools. We enjoy how easy it is to use as well as the review feature we can use for our clients to conduct the review process and we have a detailed record to have on file. The customer support team is quick to assist with issues or questions. Review collected by and hosted on G2.com.

What do you dislike about Gain?

One thing I would really like is if there was a way to pull reports from all of the social platforms. I haven't noticed that X is available. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
Edit edit

Hi Jenny,

Thanks so much for your review! We’re thrilled you find Gain user-friendly and appreciate the smooth approval process.

We completely understand your need for reporting across all social platforms. Currently, due to recent API changes implemented by X (Twitter), we are unable to offer analytics for their platform.

This might change as we're constantly developing updates and new features. Be sure to keep an eye on our latest update page https://changelog.gainapp.com/ for upcoming improvements.

Once again, thank you for your time and valuable review.

See how Gain improved
Nicole H.
NH
Nicole H.
Freelance Writer
Small-Business (50 or fewer emp.)
"Gain Got Back to Me Quickly"
5/5
What do you like best about Gain?

Gain is very easy to manuever. I use it for work, and it's very easy to type posts and get them through to approvals. I also like that if I want to schedule something, it informs me that it will be scheduled, even if it hasn't been approved Review collected by and hosted on G2.com.

What do you dislike about Gain?

Gain can be a bit frustrating, especially when it comes to publishing. I had reached out about accidentally clicking publish, and my post was published with no issue. Unlike when I click schedule, I believe the application should inform me that the post will be published, even without approval, and should give me the chance to cancel. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
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Hi Nicole,

We're thrilled you find Gain easy to create and schedule social media posts. We appreciate your feedback about the notification and have passed your feedback along to our Product team. Our goal is to provide a smooth workflow, and a confirmation step for accidental publishing sounds very valuable.

Thanks again for your feedback!

Qussai M.
QM
Qussai M.
Small-Business (50 or fewer emp.)
"The best app for social media scheduling!"
5/5
What do you like best about Gain?

Gain has been a game-changer for managing our social media. The approval workflow is a standout feature, ensuring our posts are consistent and on-brand before they go live. Scheduling across different platforms from one dashboard has simplified our process, saving us time and hassle. The organization of accounts, files, and brand assets in one place makes content creation seamless. Plus, their customer support is always responsive and helpful, making troubleshooting a breeze. The platform's continuous updates keep us ahead with the latest social media strategies. Highly recommend Gain for anyone looking to streamline their social media management. Review collected by and hosted on G2.com.

What do you dislike about Gain?

Only a small thing. When I want to delete a workspace, I have to delete all of the folders attached to it seperatley, and disconnect the social media channels before deleting the workspace. That takes too much effort and time. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
Edit edit

Hi Qussai,

Thank you for sharing your experience with Gain! It's fantastic to know that our platform has been a game-changer for your social media management needs. We've taken note of your feedback regarding the process of deleting workspaces and associated folders, and we'll certainly explore ways to streamline this for you in the future. Stay tuned for updates, and don't hesitate to reach out if you have any further questions or suggestions!

See how Gain improved
Aline F.
AF
Aline F.
Social Manager
Small-Business (50 or fewer emp.)
"A truly awesome tool to us at work, but it need improvments"
3.5/5
What do you like best about Gain?

Most of all, the WOW (way of work) its practical and de approval flows works in a daily-basis Review collected by and hosted on G2.com.

What do you dislike about Gain?

It's kinda low when you want to upload pictures, and there is a lot of options that are not available (for example: multiple tweets) Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
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Hi Aline,

We truly appreciate your review! It's fantastic to hear that Gain is proving to be practical and effective in improving your client relationships. Our Customer Support team will promptly connect with you to delve deeper into the slow uploads concern you raised. We are genuinely interested in learning about any additional features that could further benefit you. Feel free to share your suggestions and vote for new features via our public roadmap. To access it, simply navigate to your user menu on the top right and click Product Roadmap. Thank you once again for your being a valued customer.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"My experience has been very good; I have been using it for more than 8 years."
4/5
What do you like best about Gain?

For me, the best thing about Gain is being able to see the status of my content just by logging in and also having my calendar there with the labels. Review collected by and hosted on G2.com.

What do you dislike about Gain?

Definitely the labels and now being able to upload stories too. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
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Thank you for being with us for so long! We're thrilled that Gain helps you stay organized and gives you peace of mind. We do offer scheduling for stories, so feel free to reach out to our Customer Success team with any feedback on this feature. Once again, thank you for being a valued customer.

Maha A.
MA
Maha A.
social media Assistant manager
Small-Business (50 or fewer emp.)
"Amazing"
4.5/5
What do you like best about Gain?

I like the web application, it is so easy to use, a nice UX UI. Review collected by and hosted on G2.com.

What do you dislike about Gain?

I want you guys to add a short link feature. Review collected by and hosted on G2.com.

Rachel K.
RK
Rachel K.
Marketing Manager
Small-Business (50 or fewer emp.)
"Excellent approval flow"
4.5/5
What do you like best about Gain?

I use Gain for 10+ clients and it helps keep me organized and SANE. The calendar view is great for planning, and I use the approval/review tools weekly to communicate with my clients and schedule content. Their customer support is always prompt and helpful when I have a question. Review collected by and hosted on G2.com.

What do you dislike about Gain?

It would be awesome if there were better built-in analytics and insights. And using Gain for Instagram Reels and Stories (anything beside single image posts) can be challenging. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
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Hi Rachel,

Thank you for taking the time to share your experience. We're thrilled that Gain has been instrumental in keeping you organized and maintaining your sanity! Regarding the challenges you've mentioned for Instagram, we're actively exploring ways to make this more user-friendly. We also understand the importance of robust built-in analytics, and our Customer Success team will contact you to learn more about your specific requirements.

Thank you again, and we look forward to continuing to support your business!

AnnaLisa J.
AJ
AnnaLisa J.
Owner / CEO
Small-Business (50 or fewer emp.)
"This system has helped me streamline a lot of my client onboarding and approval processes. AMAZING!"
5/5
What do you like best about Gain?

Their team is fast to respond when I need something or have a question. It is super convinient to have all of my client projects in one system and not have to deal with emails back and forth. Review collected by and hosted on G2.com.

What do you dislike about Gain?

I haven't come accross any downsides as of yet. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
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Hi AnnaLisa,

Thank you so much for your fantastic review! We're thrilled that Gain has significantly streamlined your client onboarding and approval processes. It's great to know that having all your client projects in one system has made your workflow more convenient and efficient.

We appreciate your kind words about our responsive team. Ensuring you have the support you need is a top priority for us. We're also glad that Gain has improved your communication with clients, making it easier to manage projects without the hassle of lost emails.

If you ever have any questions or need further assistance, please don't hesitate to let us know. We're here to help!

MH
Mikala H.
Founder, Creative Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great, User Friendly Tool for Marketers"
5/5
What do you like best about Gain?

I own a creative studio and have been using Gain for a number of years to manage client social media. I love the clean interface, calendar view, and ability to add notes to plan content and campaigns. The approvals process is seamless, and it's also easy to export posts into a PDF for outside users or share a real preview of just one post. When there's an issue, the customer support team is on it quickly and works closely with dev to resolve. Review collected by and hosted on G2.com.

What do you dislike about Gain?

I would love the ability to search for keywords to be able to refer to past content more easily. Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
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Hi Mikala,

Thank you so much for your ongoing support! It's truly rewarding to hear that Gain has played a significant role in your business journey over the years. We're committed to addressing the challenges that marketers face, and your positive review confirms that we're heading in the right direction. We've passed your feedback regarding the ability to search for keywords along to our Product team. Once again, we appreciate your support. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!

Sydney P.
SP
Sydney P.
Small-Business (50 or fewer emp.)
"The all-in-one platform for social media management"
5/5
What do you like best about Gain?

- Ease of content approvals

- Hub for all information about content

- Customer support is very good

- Clients are able to quickly learn how to use the platform Review collected by and hosted on G2.com.

What do you dislike about Gain?

- A little slow at times

- Connecting to accounts can be challenging Review collected by and hosted on G2.com.

Response from Deborah Ramirez of Gain
Edit edit

Hi Sydney,

Thank you for your review of Gain! We're thrilled that Gain has made client collaboration and revision requests easier for you. Your feedback about the simplicity of content approvals, centralized information hub, and exceptional customer support is very valuable to us.

We understand your concerns about occasional slowness and account connection challenges. Our development team is constantly working on optimizing platform performance and improving the account connection process. Could you please provide more details about the connection difficulties you've experienced? Our Customer Success team will contact you to discuss this further.

Once again, thank you for your support!