The G2 on GaggleAMP

GaggleAMP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of GaggleAMP, enjoying seamless social sharing and navigation for all members. (78 mentions)

Users value the exceptional customer service from GaggleAMP’s team, enhancing engagement and internal buzz effectively. (42 mentions)

Users praise the exceptional customer support from GaggleAMP, highlighting the team's friendliness and helpfulness. (41 mentions)

Users love the easy sharing feature of GaggleAMP, which boosts engagement through straightforward content reposting. (39 mentions)

Users value the enhanced employee engagement facilitated by GaggleAMP, boosting excitement and participation in social media efforts. (35 mentions)

Users find the interface confusing, noting cluttered navigation and issues with tagging and post suggestions. (8 mentions)

Users desire more customization options for templates and settings to improve their overall experience with GaggleAMP. (8 mentions)

Users desire more options for post customization and easier tagging, highlighting gaps in flexibility and usability. (8 mentions)

Users desire missing features like social scheduling and customizable content options to enhance their GaggleAMP experience. (8 mentions)

Users find the tagging process cumbersome, desiring easier methods for tagging regions and pages within GaggleAMP. (8 mentions)

5 Pros or Advantages of GaggleAMP

1. Ease of Use

Users appreciate the ease of use of GaggleAMP, enjoying seamless social sharing and navigation for all members.

See 78 mentions

See Related User Reviews

joanna S.

Mid-Market (51-1000 emp.)

4.0/5

"Good Customer Support, Decent Platform"

What do you like about GaggleAMP?

GaggleAmp has been helpful in providing employees with an easy way to share on social as intended. The platform is easy to navigate for both admins a

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Experience with GaggleAMP super positive"

What do you like about GaggleAMP?

The wonderful team, the simplicity of the tool, and the outcomes!

2. Engagement

Users value the exceptional customer service from GaggleAMP’s team, enhancing engagement and internal buzz effectively.

See 42 mentions

See Related User Reviews

Kassia C.

Mid-Market (51-1000 emp.)

5.0/5

"The solution to get your people to use social media (in the way you want them to)"

What do you like about GaggleAMP?

There are many things! But the top ones would be - their customer service, the team at GaggleAMP are incredibly friendly and helpful. They are continu

Liz C.

Mid-Market (51-1000 emp.)

5.0/5

"Havis - Gaggle Review"

What do you like about GaggleAMP?

I like that it is super straightforward. It allows our sales team to easily repost and share our content driving up our overall engagement.

3. Customer Support

Users praise the exceptional customer support from GaggleAMP, highlighting the team's friendliness and helpfulness.

See 41 mentions

See Related User Reviews

Kassia C.

Mid-Market (51-1000 emp.)

5.0/5

"The solution to get your people to use social media (in the way you want them to)"

What do you like about GaggleAMP?

There are many things! But the top ones would be - their customer service, the team at GaggleAMP are incredibly friendly and helpful. They are continu

Rebecca C.

Mid-Market (51-1000 emp.)

5.0/5

"GaggleAMP makes employee advocacy easy"

What do you like about GaggleAMP?

It's so simple to create content for employees to share and spread the word about Boulevard. They have constantly improved the platform and I also get

4. Easy Sharing

Users love the easy sharing feature of GaggleAMP, which boosts engagement through straightforward content reposting.

See 39 mentions

See Related User Reviews

Liz C.

Mid-Market (51-1000 emp.)

5.0/5

"Havis - Gaggle Review"

What do you like about GaggleAMP?

I like that it is super straightforward. It allows our sales team to easily repost and share our content driving up our overall engagement.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy and usefull plateform for Marketing Team"

What do you like about GaggleAMP?

GaggleAMP is really easy to use for member and administrator. A proposition of post can be done really quickly and the team can share/ plan them in a

5. Employee Engagement

Users value the enhanced employee engagement facilitated by GaggleAMP, boosting excitement and participation in social media efforts.

See 35 mentions

See Related User Reviews

Kassia C.

Mid-Market (51-1000 emp.)

5.0/5

"The solution to get your people to use social media (in the way you want them to)"

What do you like about GaggleAMP?

There are many things! But the top ones would be - their customer service, the team at GaggleAMP are incredibly friendly and helpful. They are continu

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great tool to encourage employee advocacy on social media"

What do you like about GaggleAMP?

The tool is very easy to implement, easy to learn, and allows us to incentivize our employees to be more active.

5 Cons or Disadvantages of GaggleAMP

1. Confusion

Users find the interface confusing, noting cluttered navigation and issues with tagging and post suggestions.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tool for Our Marketing Team"

What do you dislike about GaggleAMP?

Tagging individuals can be cumbersome and we've experienced a few bugs with images not appearing or tags being removed - but the customer support team

Meagan F.

Enterprise (> 1000 emp.)

4.0/5

"Maximizing Employee Advocacy with Limitless Capabilities"

What do you dislike about GaggleAMP?

Our members have raised awareness that the user experience is a bit cluttered at times and they aren't sure what actions need to be taken. Maybe there

2. Limited Customization

Users desire more customization options for templates and settings to improve their overall experience with GaggleAMP.

See 8 mentions

See Related User Reviews

Christian S.

Mid-Market (51-1000 emp.)

4.5/5

"Feature Rich, Lots of Easy to Read Data — with Just A Few Drawbacks"

What do you dislike about GaggleAMP?

I wish GaggleAMP had social scheduling features! As a social media manager, I would love to have that all in one place so I could see data on what the

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great to engage employees"

What do you dislike about GaggleAMP?

While it is a robust platform, continuous improvement is essential. More customization options for the user interface and additional features for cont

3. Limited Options

Users desire more options for post customization and easier tagging, highlighting gaps in flexibility and usability.

See 8 mentions

See Related User Reviews

Kia D.

Enterprise (> 1000 emp.)

4.0/5

"Great tool for teams"

What do you dislike about GaggleAMP?

Would love to have more options; for example adding multiple post copy options for team members to choose from.

Lexie T.

Mid-Market (51-1000 emp.)

4.0/5

"Effective and easy to use employee activation tool"

What do you dislike about GaggleAMP?

There is nothing fundamentally missing, but it is a shame that it doesn't work yet with LinkedIn carousel posts - as this is a format we use a lot. I

4. Missing Features

Users desire missing features like social scheduling and customizable content options to enhance their GaggleAMP experience.

See 8 mentions

See Related User Reviews

Christian S.

Mid-Market (51-1000 emp.)

4.5/5

"Feature Rich, Lots of Easy to Read Data — with Just A Few Drawbacks"

What do you dislike about GaggleAMP?

I wish GaggleAMP had social scheduling features! As a social media manager, I would love to have that all in one place so I could see data on what the

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great to engage employees"

What do you dislike about GaggleAMP?

While it is a robust platform, continuous improvement is essential. More customization options for the user interface and additional features for cont

5. Tagging Issues

Users find the tagging process cumbersome, desiring easier methods for tagging regions and pages within GaggleAMP.

See 8 mentions

See Related User Reviews

Christian S.

Mid-Market (51-1000 emp.)

4.5/5

"Feature Rich, Lots of Easy to Read Data — with Just A Few Drawbacks"

What do you dislike about GaggleAMP?

I wish GaggleAMP had social scheduling features! As a social media manager, I would love to have that all in one place so I could see data on what the

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tool for Our Marketing Team"

What do you dislike about GaggleAMP?

Tagging individuals can be cumbersome and we've experienced a few bugs with images not appearing or tags being removed - but the customer support team

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emily s.

Enterprise (> 1000 emp.)

5/13/2024

"GaggleAmp Review"

3.5/5

What do you like best about GaggleAMP?

Central feed for employees to share and engage with all social media posts, that can also be tagged by area and interest Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

Userface is a little bit clunky and not very visual, sometimes it's hard to navigate on the top menu bar Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi Emily,

Thanks so much for the review. I think you are going to be really happy with some changes we have coming up with the UI. The first release is on the horizon so be sure to ask Chad for more details! Keep up the good work with your program—you're doing great.

Cheers,

Michelle B.

Ashley C.

Marketing Manager

Mid-Market (51-1000 emp.)

4/24/2024

"Great app for resharing content through internal staff!"

5/5

What do you like best about GaggleAMP?

I love that it gets everyone in the company involved! Everyone shares our posts, sees whats going on plus their followers get to see it which is great for reach.

The app makes it super easy to to reshare and connect to social media accounts. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

Doesnt happen often - disconnecting from accounts Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi Ashley,

Thanks so much for your feedback and review. I'm thrilled to see you guys are saving time and money while getting pretty awesome results. Your team is awesome and if there is ever anything you need from us to help you scale or grow, please let us know!

All the best,

Michelle B.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/29/2024

"Great customer support"

4.5/5

What do you like best about GaggleAMP?

The customer support is fantastic. Our rep offers invaluable insights and is so quick to answer questions. GaggleAMP otself has so many features that have made our employee advocacdy much easier - including the automated activity feature that allows our employees to amplify posts from our brand page without us having to do anything. I also really appreciate the activity recommendations feature - where employees are able to suggest their own content for approval. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

It can be a challenge to get people to sign up and continue to use the platform, but I assume that is an issue with every employee advocacy platform. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi there!

Thanks so much for your review—we really do appreciate it and read every bit of feedback from our customers. Yes, keeping activation high in an employee advocacy program can be a challenge regardless of provider, but we've had some clients do really well with keeping their employees engaged. Here is a case study from Maximus who successful relaunched their program and may be a good read for you: https://blog.gaggleamp.com/case-studies/maximus. Of course, your customer success manager is happy to help with this as well.

Also, thank you for mentioning the recommendations feature. As a Gaggle Manager myself, this is SUCH a highly underrated and underused mechanism to make sure content is getting in front of people at the right place and the right time.

Please do let us know what we can do to help you grow your program. We're happy to help!

Cheers,

Michelle B.

See how GaggleAMP improved

Kyle B.

Marketing Specialist II

Mid-Market (51-1000 emp.)

4/11/2024

"GaggleAMP is an easy to use social advocacy and amplification tool"

5/5

What do you like best about GaggleAMP?

Ease of use: customer support has always been quick and helpful; you can see in real-time the amount of savings you have earned through using the platform. I also like the rewards section, but I have yet to dig into it. There are so many features! Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

I wish that you could make a way to automate posting/scheduling out posting, instead of always logging in to confirm content. It should be like an account setting. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Thanks so much for the review, Kyle!

We totally understand the perspective of allowing for an 'always on' automation. One of the biggest benefits of employee advocacy is that the employees get involved in the content they are posting and when we autoshare the content, the program suffers a bit. That's one of the main reasons that functionality doesn't exist for all activities (but you can do that for a retweet activity). We love the feedback, and are thrilled to see in you and the team are having a positive experience.

Cheers,

Michelle B.

Jessica S.

Senior Advisor, Digital Marketing Effectiveness (via Neustar acquisition)

Enterprise (> 1000 emp.)

5/10/2024

"Ideal Platform for Employee Social Advocacy"

5/5

What do you like best about GaggleAMP?

Gaggle allows ease of use for busy teams to support their company on social media while also building their personal brand. Having deployed social advocacy programs before through various tools, I can say Gaggle's UX supports higher levels of use and consistently. Our customer success manager might be one of the best experiences I've had working with a vendor. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

I would encourage reporting capabilities that don't inflate metrics, such as possible network connections. Although the platform covers the basics as well. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi Jessica,

Thanks so much for your glowing review. Product aside, I am super proud that the customer success experience with GaggleAMP is one of your most superior vendor experiences. We love to get your feedback and appreciate more than you know.

Please let us know if there is ever anything we can do for you and the team!

Cheers,

Michelle B.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/9/2024

"Must have social media tool!"

5/5

What do you like best about GaggleAMP?

GaggleAMP helps us boost employee engagement while increasing brand awreness and reach on our social media platforms. The tool is easy to use and they offer a ton of resources in their knowledge center that are helpful when exlporing new features or teaching new members. The customer success team is always friendly, reponsive and helps us get the most out of the platform. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

It would be nice to have the option to post multiple images or documents on LinkedIn. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi there!

Thanks so much for taking the time to leave us a review. They really do help us with creating and crafting the best user experiences possible.

I'm thrilled to hear we're boosting your brand awareness on social media, and really appreciate you calling out out customer success team. They're amazing, aren't they!

Thanks again for the review!

Michelle B.

Kyra G.

Mid-Market (51-1000 emp.)

5/10/2024

"Great tool to increase employee engagement on socials"

5/5

What do you like best about GaggleAMP?

GaggleAMP is extremely easy to use as a manager and member.Also the autoAMP feature is great. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

I wish we could @mention individuals for the activities. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi Kyra,

Thanks so much for the review. We love that we've helped your team get more active on social media, and believe me, we want to be able to @ mention people too! Please let us know if there is ever anything we can do to help you grow your program.

Thanks!

Michelle B.

Frank E.

Director creativo

Mid-Market (51-1000 emp.)

4/26/2024

"Great collaboration experience with GaggleAMP"

5/5

What do you like best about GaggleAMP?

The platform and how seamless it is on helping improve Employee Branding through social media Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

There's nothing i dislike so far, it's been a great experience. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

4/10/2024

"Great product, great launch"

5/5

What do you like best about GaggleAMP?

GaggleAMP does exactly as promised: it's made sharing content across social media easy for our sales team, and it's increased our company's reach and influence as a result. Implementation was a breeze, with their support team prividing all the necesary resources and making themselves available as needed. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

GaggleAMP lacks a few minor features that are more nice-to-haves than essentials, but generally we're very satisfied with the feature set. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Thank you so much for your glowing review. We strive for excellence and we're glad to hear we're delivering on our promises and helping your team increase reach and influence!

Cheers,

Michelle B.

Verified User in Financial Services

Enterprise (> 1000 emp.)

5/13/2024

"I have just begun to use Gaggle for our solution group and haven't seen the full results yet."

3.5/5

What do you like best about GaggleAMP?

It seems to be easier for sales people to respond to our company posts through this channel.

Hoping it will help improve our activity overall.

Hoping I can get solution specific data about how we're doing. Review collected by and hosted on G2.com.

What do you dislike about GaggleAMP?

The channels and groups are a little confusing. Our company uses channels but looking at activity by channel has been a challenge. This may get better as I learn more. Review collected by and hosted on G2.com.

Response from Michelle Brammer of GaggleAMP

edit

Hi there!

Welcome to the GaggleAMP Family! I hope that your onboarding has been a wonderful experience and we are here to assist you along the way. I am not sure if you and the team have started creating activities quite yet, but once you do you will receive data about how your doing. One of my favorite reports is the Benchmark report—it compares results to other Gaggle's like yours so you can compare yourself against peers your size. I went ahead and linked the report below for you :)

And of course, your Customer Success Manager will be with you along the way to help you strategize to ensure you're taking your program in the direction that best supports your business needs.

If there is anything we can do to help support you and the team, please do let us know!

Cheers,

Michelle B.

See how GaggleAMP improved