On the positive side, G-P offers a convenient digital platform where all employment information, documents, and payslips are available in one place. It’s helpful to have everything accessible online without needing to go anywhere or deal with paperwork manually. The process of onboarding itself was smooth and well-structured, and the initial documentation was easy to complete. Review collected by and hosted on G2.com.

I had a disappointing experience with G-P as an employer of record. When I joined my company, an administrative error was made during onboarding: despite clearly communicating my confirmed start date well in advance, the contract was issued with a later date. As a result, I didn’t receive timely payment for the period I had already worked. What’s worse, G-P initially tried to place the responsibility for this error on me and my company, rather than acknowledging their own process oversight. It took pressure from my managers to escalate the issue and eventually receive an apology.

In addition, I submitted a PPK opt-out form at the start of my employment, which G-P failed to process, and I was enrolled in the plan against my decision. This is now being reversed over the course of two months.

Overall, I found the communication slow, the accountability lacking, and the handling of local compliance inconsistent. I hope G-P improves their internal processes and takes more responsibility in future cases. Review collected by and hosted on G2.com.

G-P has been a reliable partner for our global employment needs. Their customer support is notably fast and responsive — whenever we have questions or issues, they get resolved quickly. Payment processing is also handled very well, with timely and accurate payroll that we can count on every month. Review collected by and hosted on G2.com.

They don’t provide health benefits in my country, so I can’t get company insurance. This has made a noticeable cut in my budget. Review collected by and hosted on G2.com.

I really like the prompt response I get whenever I need help regarding my payroll. As a professional, having a quick response from a company that manages my payroll is very important to me. Additionally, the initial setup of G-P was smooth, which made the transition easier. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

I like being able to submit expenses via Zoho. It's way better than the solution I used at my last company, which was Concur. With Zoho, it's easy to upload expenses, and with AI, it generates a very accurate expense report that I just need to add to my report. Concur had this feature but it didn't work as well. Review collected by and hosted on G2.com.

The support was not good. It took me more than a month to access Zoho. Support took a long time and wasn't effective at all. They just kept saying it was documented, and I was doing everything right. I just had to adjust things on their side. And it took forever. Review collected by and hosted on G2.com.

The portal is very user friendly. We have chat option to easily communicate with and raise tickets for any issues. The portal response time is very quick. Most importantly, the content in pages carries almost every doubt of users. Review collected by and hosted on G2.com.

I don't think there is any. The portals are well directed and self-service oriented AI integrated services, which almost reduces the need for raising any tickets. Review collected by and hosted on G2.com.

I love how smooth the transition was with G-P, from onboarding to introduction, making the process almost stress-free and as easy as one, two, three. It's very user-friendly, convenient, and everything feels very prompt. I appreciate how accessing my pay stubs through the website is very direct. You just have to log in and everything is there. The convenience and the quick response to any questions make it a great experience. Their support has been really helpful, and I would definitely recommend it to other employers who want to hire employees from countries covered by G-P. Review collected by and hosted on G2.com.

nothing so far Review collected by and hosted on G2.com.

Our representative is very responsive as questions arise, and so is the team. They're very knowledgeable and are able to support us as questions and opportunities come up. Review collected by and hosted on G2.com.

I really don't have anything. There are times when it can take time to get answers, but that's partly due to significant time zone differences. Review collected by and hosted on G2.com.

All the details I need are available in the website and the interface. G-P support responds to my concerns right away, and they’re consistently very helpful. They make sure everything is in good order, and they don’t close a ticket I’ve raised until it’s properly addressed. The website has a lot of features and can easily be found if you watch the tutorials. Our company use it for time tracking so we use it every day. Review collected by and hosted on G2.com.

I think the only thing my team and I don't like is the implementation or suggestion of number of leaves. It's based on the law of each country, but it doesn't necessarily mean that it should always be the minimum. I've heard that branches in other APAC countries have raised this to their managers as well. In my previous job, I've had 23 days leave; 10 SL, 12 AL, and 1 birthday leave. It would be nice to improve that. Review collected by and hosted on G2.com.

I like that G-P acts as my local employer, managing my employment contract, salary payments, and benefits efficiently. The site is easy to use and access, which is important since I often need to check or change something quickly. The package of benefits, especially the healthcare coverage, is of high quality and crucial for my family's well-being. Also, the customer service is responsive and provides peace of mind by promptly addressing issues, such as when I have queries about tax forms. I found the initial setup with G-P very easy, which helped make the transition smooth. Review collected by and hosted on G2.com.

The onboarding process had some teething problems, like my expenses not getting routed to the right person. I also had an issue with my expenses the first time I submitted for mobile roaming charges, which were wrongly treated as a taxable benefit in kind. It would have been helpful to have clear guidelines during onboarding to ensure submitted expenses are labeled correctly. Review collected by and hosted on G2.com.

What I like best about G-P is its mission to make global hiring simple and accessible for businesses. The company enables organizations to hire talent from anywhere in the world without the complexity of setting up legal entities in different countries. This helps companies grow faster while also creating more opportunities for professionals globally.

Another aspect I appreciate is how G-P focuses on technology-driven global employment solutions. Its platform helps manage compliance, payroll, and HR processes across multiple countries, which reduces administrative burden for businesses and ensures employees are supported properly.

Overall, what stands out to me is that G-P combines innovation, global collaboration, and workforce accessibility, making it easier for companies and employees to work together across borders. Review collected by and hosted on G2.com.

G-P – So far, I haven’t faced any issues with the platform. My experience has been smooth, and the system appears well designed for managing global employment and HR processes. Everything seems organized and easy to understand, so I haven’t encountered anything that I would consider a drawback yet. Review collected by and hosted on G2.com.