I really like that G-P has agile response times, which makes permit approvals very fast. I enjoy that when we need employment letters, they are delivered almost immediately, which is excellent for such requests. The interface is easy to handle, which makes it easy for any collaborator to use. Additionally, during the initial setup, I had constant support, which made the whole process easier. These features made my experience with G-P positive. Review collected by and hosted on G2.com.

Additional requests require making a ticket, waiting for the automatic response, and then an advisor contacts you. I would prefer the advisor's response to be immediate and not through a bot. Review collected by and hosted on G2.com.

Large organization with established presence and good knowledge of the local markets which is serves. The self-service portal makes information available in a centralized way to employees. The support system associated it is especially good in providing timely help to employees in real-time. The way the environment integrates with different third party providers is also really cool! Review collected by and hosted on G2.com.

At times it takes a lot of clicking around to find the data you would like to see. Also some data is hidden as it is sensitive and requires a ticket to update. Review collected by and hosted on G2.com.

I use G-P for onboarding a new company, and it’s been really easy to start up with a business from Australia. I like the fast website, how easy it is to upload, and how user friendly the platform is. It's also easy to understand. Review collected by and hosted on G2.com.

It didn’t save my information when I had to go find my passport. When I logged in, the personal information I had already added was gone. It would be handy to start where you left when you log back in. Review collected by and hosted on G2.com.

I really like that G-P guarantees compliance in terms of labor safety and regulations of the country where I am. I think it's fantastic to be able to manage hiring without a legal entity in the country. I find the platform very user-friendly, allowing me to download all the documentation and consult it again. Everything seems very transparent and clear. Additionally, I like the step-by-step guide when entering, uploading documents, and editing and modifying data. It is a very useful tool and super simple to use. The design of the platform is extremely easy, even for beginners. It facilitates reading and locating relevant information, and I feel attended to from the first moment with the possible questions that arise during onboarding. Review collected by and hosted on G2.com.

When uploading the documents, I couldn't see if they were actually being uploaded. Perhaps that could be improved for those of us starting for the first time, by fully seeing that all the documents have been uploaded before accepting. Review collected by and hosted on G2.com.

I use G-P because it helped me easily onboard all my documents and fill my information. The user interface is very easy to navigate, allowing me to upload files without any hassle. Even after uploading, I can easily check for any changes that need to be made. It's straightforward to look at my information and any other details I might need in the future, which makes navigation very simple. The initial setup was also very easy; I didn't have to do much from the beginning. Review collected by and hosted on G2.com.

So when you upload any file, the status of the file upload cannot be visible. So if it is visible, it would be useful for the user. Review collected by and hosted on G2.com.

G-P lets me work from a different country than the one my company operates in. Generally, they are fast to respond. My interactions with the platform are limited, which is what I value most—not having to go on often. The initial setup was fairly simple from my side, and my understanding is it was fairly straightforward from my employer's side too. Review collected by and hosted on G2.com.

{"It would be ideal if all conversations were through the platform rather than through email.","There's no one that is directly responsible for me and it would be nice to have one specific person designated to my employment contract.","I've been working with many different people who are in contact at random from different places, even for very important matters such as expenses and that side of things.","The interface could have been better on the website."} Review collected by and hosted on G2.com.

I truly value how fast, easy, and seamless the platform and support team are. Everything from my initial contract signing and benefits enrollment to daily tasks like requesting time-off, getting expense reimbursements, or generating custom employment certificates is handled exceptionally well. Even more complex requests, like asking to work abroad, are processed smoothly and to my complete satisfaction. The integration with Zoho ensures that my time-off requests are seamlessly synced between my daily management tools and my official HR records, saving me from having to log my PTO twice. The entire initial setup, from signing my contract to getting my benefits ready, was incredibly fast and smooth. Review collected by and hosted on G2.com.

One area for improvement is bridging the gap between US company perks and local benefits. While G-P handles my mandatory Colombian benefits perfectly, it can sometimes be complicated to replicate US-specific perks (like wellness funds, or equity/stock options) through the G-P payroll system without heavy tax implications. Review collected by and hosted on G2.com.

I find the employment aspect of G-P to be efficient. I also appreciate using the expense tracker and time tracker extensively. The initial setup process was super smooth, allowing me to add all the required information easily. Furthermore, the support ticket system was very helpful, notifying me about missing information and sending reminders about when it needed to be added, which made the whole experience super. Review collected by and hosted on G2.com.

I find the time tracker a bit frustrating because it's not very clear on how to enter daily records for daily entries. This lack of clarity makes it hard to keep track of what has been done for the day and the time tracker doesn't always accept events in the portal. It's like the settings for this feature aren't enabled or clear, which is something that could really be improved. Review collected by and hosted on G2.com.

I liked that the onboarding process with G-P was well-streamlined, likened to being as precise as a Swiss clock. It saved me time despite requiring some effort due to local laws. The initial setup was pretty easy, especially considering direct human communication was almost completely out of the loop. Review collected by and hosted on G2.com.

I find every part of communication completely walled-off from direct human contact, especially locally. The only thing I can do is raise a support ticket that gets handled abroad, even though G-P has local employees here. Some documentation is also not covered by default options we have under their portal, so that increases friction a lot. Review collected by and hosted on G2.com.

I really like G-P's platform because it's very intuitive and the employment generator contract is great and easy to use, which helps refine talent operations processing for hiring new FTE employees. We've been using G-P for over four years and I've noticed growth and development in their platform, especially with the use of AI. The support they provide for our co- FTE employees is also fantastic. We love our account manager, Fernanda because she's always lovely, responsive, and helpful. Review collected by and hosted on G2.com.

Sometimes when we open a ticket, there can be a delay in response times or we're not updated as much as possible. I believe even if the request has not been actioned yet, it'll be nice for the HR specialist to give an update of where they are. Sometimes an update is not about completing the request, but keeping the person informed throughout the whole process. Review collected by and hosted on G2.com.