MJ
Michael J.
System administrator
Mid-Market (51-1000 emp.)
"Clean, Easy-to-Navigate Site for Updating Benefits and Paycheck Info"
4.5/5
What do you like best about G&A Partners?

I don't use the site very often. I'm not a member of our HR department, so I only interact with the website a few times a year, as an employee of a G&A client. As such, it does not significantly affect my workflow. The website is clean and fairly easy to navigate when I need to update benefits or print paycheck information. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

As I mentioned previously, I only interact with the website a few times a year. I don't have any complaints about it. Review collected by and hosted on G2.com.

EL
Elee L.
Operations Manager / Executive Assistant to the President & CEO
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform with Attentive, Client-Focused Support"
5/5
What do you like best about G&A Partners?

G&A does an excellent job of making each of their clients feel important. The platform is easy to use and user friendly. If we've ever needed additional assistance, G&A has done a great job of making sure whatever we need is taken care of. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

They are a smaller team, but I feel like this is only a benefit. Review collected by and hosted on G2.com.

Response from Anthony Grijalva, Jr. of G&A Partners
Edit edit

We are so glad to hear that you feel valued as a client and that our team has provided attentive, reliable support. It is also great to know that you find the platform easy to use.

We appreciate your perspective on our team size as well. Being a smaller group allows us to stay closely connected to our clients and provide a more personalized experience.

We are especially pleased that our HR and payroll support has been helpful to your organization. Supporting teams without a dedicated HR function is something we take great pride in.

Thank you again for your trust in G&A. We look forward to continuing to support you.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Knowledgeable, Helpful Support Team You Can Count On"
5/5
What do you like best about G&A Partners?

The individuals that support our account are very knowledgeable and helpful. If we ask questions that they don't have the answers to, they will route us to the right team for support or follow up to provide us with the answers we need. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

Sometimes the IT support team doesn't follow up with our inquiries. We have to reach out multiple times to find answers and solutions to our issues. Review collected by and hosted on G2.com.

Response from Anthony Grijalva, Jr. of G&A Partners
Edit edit

We are glad to hear that your support team has been knowledgeable and helpful, and that they connect you with the right resources when needed.

We also appreciate your feedback on IT support follow up. We understand how frustrating delays can be and are working to improve responsiveness and communication.

We are happy to support your TLM configuration and remediation efforts and help strengthen compliance across your organization. Thank you again for your trust in G&A Partners.

ME
MICHELE E.
Small-Business (50 or fewer emp.)
"Effortlessly Manages Payroll with Responsive Support"
5/5
What do you like best about G&A Partners?

I appreciate that G&A Partners is simple and easy to reach out to if we have issues or need help. It's very convenient to have our payroll specialist accessible by email and phone, which is crucial when we're against a deadline to get payroll submitted and approved. The initial setup was fairly easy, with an onboarding Zoom meeting that showed us how to use the system. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

We have had a few payroll and PTO issues due to changes in employee pay structures. Review collected by and hosted on G2.com.

CP
Christina P.
Executive Director
Small-Business (50 or fewer emp.)
"Great for Small Businesses to Cut Health Insurance and Payroll Costs"
4.5/5
What do you like best about G&A Partners?

They are great for smaller businesses to help reduce the costs of health insurance premiums and help to reduce operational costs associated with payroll, etc. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

A couple of times the limited time we had to review our options for health insurance packages. Review collected by and hosted on G2.com.

Jennifer T.
JT
Jennifer T.
Accountant / Human Resources Manager
Small-Business (50 or fewer emp.)
"Excellent, Friendly Customer Service at G&A Partners"
5/5
What do you like best about G&A Partners?

The customer service at G&A Partners is excellent. Such friendly folks and helpful. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

Their website is a bit encumbering, but they are making improvements. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"User-Friendly Timesheets and a Clear Payroll Approval Process"
4/5
What do you like best about G&A Partners?

Time sheet entry is user-friendly. Also, the payroll approval process is very clear. We are not integrated with other aspects of stack tools. We have few employees so the amount of usage isn't as much. The pricing is consistent with other online payroll companies. The only issue I have with the onboarding experience is the I-9 entry. Not a fan of AI/Intelligence. Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

Assigned support not always responsive to emails. Don't feel supported in aspect of employee benefits. Review collected by and hosted on G2.com.

Cindy S.
CS
Cindy S.
Junior Kindergarten Director
Mid-Market (51-1000 emp.)
"Quick, Helpful Support from the G&A Partners Team"
5/5
What do you like best about G&A Partners?

I have a great team at G&A Partners. They are quick to answer my questions and help me when needed! Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

I haven't had any issues with G&A Partners. Review collected by and hosted on G2.com.

Response from Anthony Grijalva, Jr. of G&A Partners
Edit edit

We are so glad to hear that our team has been responsive and supportive when you need assistance. Providing timely, helpful guidance is a top priority for us, and it is great to know we are meeting that expectation.

It is especially rewarding to hear that we have been a helpful resource as you grow into your role. Supporting clients with HR questions and helping build confidence in their processes is exactly what we aim to do every day.

Thank you again for your trust in G&A. We look forward to continuing to support you!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Amazing, Friendly, Dedicated G&A Staff with Truly Supportive Help - Thank You"
5/5
What do you like best about G&A Partners?

You always have someone to help you; they always try to find a solution for you. But my personal favorite is the G&A staff. They are friendly, dedicated and I feel the support in all I do with G&A Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

Nothing really. Except for the chat version, it takes too long to reach someone, but when you reach someone, they are very helpful Review collected by and hosted on G2.com.

Stacey S.
SS
Stacey S.
Human Resources & Marketing Manager
Small-Business (50 or fewer emp.)
"Dedicated Reps Who Are Easy to Reach"
5/5
What do you like best about G&A Partners?

I love the fact that I have dedicated reps for each department and can reach them pretty quickly via email or a phone call! Review collected by and hosted on G2.com.

What do you dislike about G&A Partners?

Benefits Costs and AccessHR Response Time Review collected by and hosted on G2.com.