---
title: Fynzo Survey Reviews
meta_title: 'Fynzo Survey Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Fynzo Survey works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 4
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Fynzo Survey Reviews
**Vendor:** Fynzo Survey  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 4
## About Fynzo Survey
Fynzo Survey is a SaaS-based multi-channel survey tool. It works both online and offline. Respondent/surveyors location can be collected and can be seen on the map for higher data authenticity




## Fynzo Survey Reviews
  ### 1. Fynzo Survey: A Real Competitor to SurveyMonkey but are they doing enough!?

**Rating:** 3.5/5.0 stars

**Reviewed by:** Faris B. | Broker-Dealer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Fynzo Survey?**

The most helpful tool in all of Fynzo's Software suites is just that. Their software suite is the icing on the cake when it comes to gathering feedback from your customers but more importantly, understanding and quantifying the data into the voice of the consumer. Therefore, making it a great tool to improve your business on all fronts.

**What do you dislike about Fynzo Survey?**

I dislike the inability to merge specific APIs, as well as other well, know CRM and Business Intelligence programs. Making a difficult sell for established businesses who see this as their Achilles Heal against Survey Monkey!

**What problems is Fynzo Survey solving and how is that benefiting you?**

I am solving the problem, I never both question whether it was a problem or not? I merely never pondered the subject of empowering our customers with the ability to criticize, critique, and share their feedback about my business. Which not only improve the consumer's shopping experience by more than 50% the previous quarter, our sales saw a hefty 35% increase from the previous quarter. All by giving our most important person, the customer a voice at the table.


## Fynzo Survey Discussions
  - [What is Fynzo Survey used for?](https://www.g2.com/discussions/what-is-fynzo-survey-used-for)

- [View Fynzo Survey pricing details and edition comparison](https://www.g2.com/products/fynzo-survey/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A27%3A34+-0500&secure%5Bsession_id%5D=4b657ceb-8a29-4cda-ad5b-09460151c25c&secure%5Btoken%5D=a2719c38682e897276c89ceea084f4104dd4ddac16954fd9c6a2a7151075665c&format=llm_user)

## Fynzo Survey Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Fynzo Survey Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,823 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)

