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fwdDeploy

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(6)4.3/5

At fwdDeploy, we help businesses modernize their customer and employee service stacks with AI. Our AI accelerators - Crane, Forge, Proact and Lens, handle the deployment work, and a Forward Deployed Engineer (FDE) owns the outcome. We are replacing the traditional hourly consulting model. Teams go live in four weeks instead of six months, with far less manual work and increased productivity. Our services include: Customer Service Deploying and optimizing support platforms such as Freshdesk, Zendesk and Fin (formerly Intercom) Employee Service ITSM and ESM deployments on Freshservice, Atlassian and Atomicwork, from tool evaluation to go-live Professional Service Setting up Rocketlane and similar platforms to run customer onboarding and project delivery We're tool-agnostic and have deployed for over 750+ companies in the last two years.

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