Lewis H.
LH
Lewis H.
E-Commerce Manager
Mid-Market (51-1000 emp.)
"Great tool for us and the developers"
5/5
What do you like best about OpsPilot?

usionReactor provides real-time monitoring of applications, which helps in quickly identifying and resolving performance issues. This has massively helped us predicting problems before they arise Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

Setting up alerts and notifications can be complex, and some of our users have reported difficulties in configuring them to meet their specific needs. Review collected by and hosted on G2.com.

Tim F.
TF
Tim F.
Software Engineering Manager
Enterprise (> 1000 emp.)
"I can't imagine our application without FusionReactor"
5/5
What do you like best about OpsPilot?

I'm able to get specific details on what went wrong AND what's going right. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

I wish the cloud version didn't truncate queries. I still use the server-based version for that level of detail. The Cloud version provides a great broader view however and provides a lot of valuable metric detail. Review collected by and hosted on G2.com.

MA
Mohammed A.
Full-Stack Developer
Mid-Market (51-1000 emp.)
"Must have for CF application monitoring and troubleshooting"
5/5
What do you like best about OpsPilot?

FusionReactor aides us with performance monitoring and troubleshooting, It enables our team to quickly identify and resolve issues. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

Some of its features and their complexity can be overwhelming. Review collected by and hosted on G2.com.

AT
Ajit T.
C
Small-Business (50 or fewer emp.)
"Fusion Reactor"
4.5/5
What do you like best about OpsPilot?

Visual interface is very nice and easy to use Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

There are almost too many features which is a good problem I suppose. Review collected by and hosted on G2.com.

LH
Lars H.
Cloud Solution Architect
Mid-Market (51-1000 emp.)
"indispensable component of our system architecture"
5/5
What do you like best about OpsPilot?

We are running ColdFusion application in a containerized cloud-environment. Containers are sometimes short-living. FR Cloud is the place, where we find diagnostic data and insights into failures.

What we like most, is the ability to dive deep into the request and even see the template and line number of a CFML file, where the issue occured.

Apart from that, FR helps us to "right-size" our infrastructure components and monitor the effects of our modifications.

The installation is quite easy and configuration with config files goes straight forward.

We are able to give access to our customer's IT, so that they can monitor independently on a daily basis, without the need of having dedicated access into our SaaS setup. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

nothing ;-)

one thing to improve: documentation of the config file. We were configuring via the Admin UI on a local instance and then took the config file for our Docker deployment. But with a full documentation, that step would become easier.

an idea for improvement: if we could integrate FR with AWS XRay, as we are using an event-driven architecture - this would give us a perfect insight into our system behaviour. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Best Bang for your Buck"
4/5
What do you like best about OpsPilot?

It's the simplest setup for Commandbox .

Like others, it gives visibility into running requests. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

It frequently disconnects from the agent when Live View is toggled on.

Support is a bit slow to respond, but since they're in a different time zone I can't really fault them. Review collected by and hosted on G2.com.

Robb H.
RH
Robb H.
Independent Contractor
Mid-Market (51-1000 emp.)
"A needed tool for any serious ColdFusion shop."
5/5
What do you like best about OpsPilot?

Any time I start working on a new product to improve performance, FusionReactor is my first stop. Being able to see how the server is performing and identifying where to focus my efforts is vital. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

Other than identifying the problem and fixing the code for me, nothing! Everything FusionReactor does enhances my abilities as a developer. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Old Hat ColdFusion shop - great toolset!"
4.5/5
What do you like best about OpsPilot?

We have been a ColdFusion development shop (small business web/saas) for better than a quarter century. In that time we have learned a great deal about what makes our apps work and how to troubleshoot them pretty quickly. Or so we thought. Over the past two years, we have gone through some significant infrastructure updates and upgrades, and along with these came some new CMFL challenges. After much digging around the internet and chatting with trusted resources someone asked what our FusionReactor APM was showing concerning the problem we were troubleshooting. Well, we didn't have an FR setup, so we opted to do the trial, and sure enough, this helped to highlight not just the issue we were actively trying to fix, but several others that were just under the surface. Identifying those, probably saved us several more hours of hunting for a fix.

Long story short, for any CFML server we set up we are sure to enroll it before it goes live. This has helped us to continue to provide the level of service that our clients have come to expect and even more so demand. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

I just wish that the newer versions could be installed on older Java versions. I know it sounds silly, but we are currently stuck with some older CF services, and while the on-prem is super helpful, the consolidated view of the cloud service would be better. Review collected by and hosted on G2.com.

Jeremy K.
JK
Jeremy K.
Enterprise (> 1000 emp.)
"FusionReactor is an essential tool for your ColdFusion/Java DevOps"
5/5
What do you like best about OpsPilot?

The strongest elements of FR are its telemetry insights and live debugging features, which can be used with a small footprint in a production environment. It's extremely simple to install and integrate into any IDE. It's essential in everyday operations of our enterprise environment. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

None that I can think of. The support is extremely receptive to feeback and tend to implement fixes and make imrovements regularly. Review collected by and hosted on G2.com.

CR
Charles R.
Small-Business (50 or fewer emp.)
"FusionReactor provides in-depth application server monitoring"
4.5/5
What do you like best about OpsPilot?

Without doubt, the on-premises memory analysis features, are first class. Memory leaks are extremely hard to track down without a tool like FusionReactor.

Plus the memory footprint of FusionReactor is very low. It uses less than 100MB RAM on a Windows 2019 server. Review collected by and hosted on G2.com.

What do you dislike about OpsPilot?

I think the Cloud version of FusionReactor lacks the memory features of the on-premises version. This is disappointing. I also think the GUI of the on-premises version is clearer and less overcrowded. The default night mode of the Cloud version, makes it hard to see things clearly. Review collected by and hosted on G2.com.