Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"A Mixed Bag with FusionAuth"
3.5/5
What do you like best about FusionAuth?

I really appreciate the customization FusionAuth brings to the table - it’s a standout feature that gives you the flexibility to mold it to your specific needs. The model is well-designed, and the feature set is impressive, covering a lot of bases for authentication and user management. It feels developer-friendly, which makes integration into projects smoother and more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Despite its strengths, there are some frustrating drawbacks. The API breaking between releases is a big issue - it’s disruptive and adds unnecessary rework. I also found the authorization customization lacking; there’s no easy way to implement permission-based or attribute-based authorization, which feels like a missed opportunity for a service like this. On top of that, the API can be unreliable. For example, when deleting a user from a group, I’ve seen inconsistent results—sometimes it removes their roles, sometimes it doesn’t, and it’s unpredictable. These issues make it harder to rely on consistently. Review collected by and hosted on G2.com.

Response from Story Tweedie-Yates of FusionAuth

Thank you for the feedback and I apologize for some of the technical troubles that you’ve had. I wanted to take an opportunity to address some of the concerns you brought to our attention.

Typically our API rarely changes (we occasionally may add parameters or additional API endpoints but the existing functionality rarely changes). Not to say it never does but we’d be very interested in determining when and how this occurred for you. With that, if you would not mind sharing the API endpoints that gave you trouble on our Community Forum (https://fusionauth.io/community/forum/) we’d be interested in taking a look. If you believe you have found an undocumented bug you can also file an issue here (https://github.com/FusionAuth/fusionauth-issues/issues/).

Regarding your comment about roles and groups, I agree that aspect can be confusing at times. You can find a description of what happens with roles when removing a user from a group here (https://fusionauth.io/docs/apis/groups#remove-users-from-a-group). The major take away is how the roles were applied to the user originally. If roles were originally applied to a user upon registration to an application, manually via the FusionAuth Admin UI, or by using the User API, adding or removing them from a group will not affect those roles. If roles were added when adding a user to a group, then removing that user from the group will also remove the roles.

I hope that provided more clarity and please don’t hesitate to post in our Community forum (https://fusionauth.io/community/forum/) if you have additional questions.

Hrayr M.
HM
Hrayr M.
Product Manager
Small-Business (50 or fewer emp.)
"Fusion Auth with Verifast"
4.5/5
What do you like best about FusionAuth?

Very easy to set up, and get running. We have a simple use case that most other products over-engineered.

Still very good Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Nothing negative comes to mind. The setup was great, and support was very helpful getting us integrated Review collected by and hosted on G2.com.

Thilina M.
TM
Thilina M.
Senior Tech Lead
Mid-Market (51-1000 emp.)
"FusionAuth Platform Review: A Developer-Friendly, Secure IAM Solution for Modern Applications"
4.5/5
What do you like best about FusionAuth?

FusionAuth comes highly recommended as a secure, flexible, and production-ready identity and access management (IAM) solution. It's perfect for projects that need scalable identity services, complete with full Active Directory and LDAP support, multi-tenant management, and tools designed with developers in mind. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

All good. Still not found any issues in FusionAuth Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"It's a game changer"
5/5
What do you like best about FusionAuth?

Our company used to use Auth0 both in development and in production, and although it was nice to have something cloud based, it lacked some customization options we were really seeking. Fusion Auth was not only simple to setup and deploy, it's made our process for hooking into existing systems. We use this system in all of our tools, both customer and internal, and it's the bee's knees! Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

The UI is a bit of a learning curve, but once you understand how it operates, you'll be flying through those windows in no time. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Mid-Market (51-1000 emp.)
"FusionAuth is a solid authentication provider with fair pricing"
4.5/5
What do you like best about FusionAuth?

FusionAuth is a solid authentication provider with fair pricing when compared to other providers. It is fully feature, offering authentication methods ranging from classic user/password to magic links and social IDPs. It is easy to use, easy to integrate and implement thanks to the technical resources they provide, both in the form of documentation and subject matter experts. As an Enterprise client, we have access to a Slack channel allowing us to get quick and responsive support from the FusionAuth team. FusionAuth Cloud is a robust solution that can be used to authenticate hundreds of thousands of users on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

The Terraform provider to manage the FusionAuth deployment configuration sometime lags behind software releases leading to some issues when environments are strictly managed via Infrastructure as Code practices. Some customization and configuration options can only be defined at the Tenant level which can lead to some pain points when it comes to meeting some product or business requirements on an application-per-application basis. The FusionAuth Cloud versions lacks some monitoring options like Prometheus that are available when self-hosting. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great tool to put OAuth2 in place"
4.5/5
What do you like best about FusionAuth?

The best thing about FusionAuth is all the explanations it comes with. It allowed less experienced members of our team to understand how a secure OAuth2 system/procedure works thanks to the multiple graphs provided. The integration wasn't too hard either. It's also something you have to put in place once, but will then literally benefit from/use everyday day. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

I haven't heard any complaint from the team. However, some members found it to be harder to understand. But, the more experienced members where able to help them thanks to the doc. Review collected by and hosted on G2.com.

MF
Marc F.
CEO
Small-Business (50 or fewer emp.)
"FusionAuth improves my productivity while keeping my applications secure"
4/5
What do you like best about FusionAuth?

FusionAuth manages user authentication for my internal and client side applications and what I enjoy the most is how easy it is to set up single sign-on and multi-factor authentication. As once configured, I never have to manage them again. I enjoy the simplicity of the Dashboards and the low frequency of user facing changes. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Troubleshooting documentation, and documentation on tweaking some components, is to me overly complex. I also didn’t anticipate the configuration time due to the state of the legacy systems. Further, I feel reluctant documentation around advanced settings and some high level prompts on what is to come would go a long way. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Dev-friendly SSO solution"
5/5
What do you like best about FusionAuth?

It's easy to set up SSO across apps. Also really simple to download and run locally, which helps us test new versions before making any changes. The hosted login pages are easy to customize, and the docs are pretty helpful. Their support team is knowledgeable and always ready to help out in different scenarios. We're using it mainly for SSO across our homegrown apps. Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

The Admin UI could be more intuitive. Also, there’s no built-in AWS integration for webhooks, so we’ve had to set that up manually. Would be great if that part was more plug-and-play. Review collected by and hosted on G2.com.

Shyamal M.
SM
Shyamal M.
Senior Engineering Manager
Mid-Market (51-1000 emp.)
"Fusionauth has helped us implement security flows with great ease"
4/5
What do you like best about FusionAuth?

Lots of features especially handling configuring things based on applications, entities and tenants Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Custom themes. To leverage existing auth flows without self hosting needs customizing themes in pseudo JavaScript scripts which are not only difficult to achieve but complex to manage. Review collected by and hosted on G2.com.

Jean F.
JF
Jean F.
CTO
Mid-Market (51-1000 emp.)
"Self service of centralized authentication, secure and flexible"
5/5
What do you like best about FusionAuth?

Built with security in mind, self hosted and flexible to serve numerous services that need authentication in a centralized way. Did I mentioned that the Dashboard Rocks?! Review collected by and hosted on G2.com.

What do you dislike about FusionAuth?

Not very easy to install and configure, but I see new alternatives of installation that I haven't tried yet, maybe I just talking junk and should go ahead and try these new ways of having it running ;-) Review collected by and hosted on G2.com.