--- title: Fusion Framework System Reviews meta\_title: 'Fusion Framework System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 143 reviews by the users' company size, role or industry to find out how Fusion Framework System works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 143 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Fusion Framework System Reviews & Product Details Visit Website Fusion Risk Management delivers the Enterprise Resilience Decision System, helping organizations quantify disruption exposure, decide at decision speed when it strikes, and protect the revenue, operations, and critical services that depend on them. Fusion connects services, processes, technology, suppliers, and teams in a governed, continuously curated service-and-dependency model — built on 20+ years of operational evidence across more than 400 large enterprises — so teams can calculate impact, run scenarios, and prioritize response. Customers in financial services, manufacturing, consumer goods, life sciences, and critical infrastructure rely on Fusion, including organizations operating under DORA, PRA, and equivalent regulatory frameworks. Learn more at fusionrm.com * * * Product Website Fusion Framework System Seller [Fusion Risk Management](https://www.g2.com/sellers/fusion-risk-management) Discussions [Fusion Framework System Community](https://www.g2.com/products/fusion-framework-system/discuss) Languages Supported Arabic, Danish, German, English, French, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Kirsten Matetich Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months [ View More Pricing Information ](https://www.g2.com/products/fusion-framework-system/pricing) ## Fusion Framework System Integrations (3) What do users say about integrations? Verified by Fusion Framework System [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OnSolve ](https://www.g2.com/products/onsolve-onsolve/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Shield ](https://www.g2.com/products/salesforce-shield/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Shawn C. C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn C. C.") SC Shawn C. C. Sr. Analyst Business Continuity Enterprise (\> 1000 emp.) 2/23/2026 "Fusion as a True Source of Truth for People, Resources, and Plans" 4/5 What do you like best about Fusion Framework System? I love the way Fusion has all of our data as it pertains to people, resources, plans, teams, applications, facilities all on one program, inter connected. It is truly a source of truth. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? Sometimes, straying from the out of the box solution can lead to breaks in data and flows with any ad hoc changes Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? Got us off of spreadsheets and got all our data in the same place and we can dynamically report off of the data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gaywonn T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaywonn T.") GT Gaywonn T. Senior Business Resiliency | Disaster Recovery Specialist Enterprise (\> 1000 emp.) 2/23/2026 "Fully Integrated Platform That Streamlines the Resiliency Process" 4/5 What do you like best about Fusion Framework System? It’s a fully integrated platform that makes the resiliency process easier for companies, allowing them to input data and execute their plans more smoothly. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? It does take a bit of fine-tuning, along with some trial and error, to get the tool to where you need it to be. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? It would help integrate into our enterprise risk system that would help not only organize our business processes but would also allow us to identify critical application and assets for testing and managing risk Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RW Robert W. BC and DR Manager Mid-Market (51-1000 emp.) 8/6/2025 "Fusion Framework Review" 4/5 What do you like best about Fusion Framework System? I find a lot of value in the Guided Workflow (GWF). It eases the transition to creating a BIA in the tool. The team that taught the Kickstarter program were knowledge, friendly and available. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? It's more expensive than other planning tools that I have looked at in the past. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? Our previous planning tool wasn;t meeting our needs, so Fusion is stepping in its place, because it is a more robust system, with many useful features and functions. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-11500180/official_response/edit) We're pleased that Fusion Framework is meeting your needs with our robust system and useful features. Thank you for choosing us! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") CH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 7/30/2025 "Independent Consultant" 4/5 What do you like best about Fusion Framework System? 1. Fusion’s power is the relationship mapping 2. The Community Exchange 3. Ability to have separate targeted apps 4. That it is built on Salesforce Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? 1. The UI isn’t always easy/intuitive. 2. Often the roadmap focuses on bells and whistles in lieu of core functionality that doesn’t align with industry (examples: easy and right way to sequence procedure and steps within a plan or having the incidents module align with the structure industry uses). 3. Fusion Central documentation isn’t kept current. 4. It isn’t always clear how users can influence the roadmap. 5. Enhancements are often delayed or descoped. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? Planning, exercising, response, proactive risk identification and remediation, and vetting of third parties across many disciplines. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-11455761/official_response/edit) Thank you for your review and for highlighting both the strengths and areas for improvement in the Fusion Framework System. We’re glad to hear the platform’s flexibility, relationship mapping, and Community Exchange are valuable to you. We also appreciate your candid feedback on usability, roadmap transparency, and documentation - these are areas we’re actively working to improve. Your insights are important to us, and we’re committed to delivering a better, more intuitive experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/15/2025 "Efficient Organization with Fusion Framework, but Can Be Slow at Times" 4/5 What do you like best about Fusion Framework System? I like how Fusion Framework System keeps everything organized and makes tracking continuity plans simple and efficient. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? It can feel a bit slow and clunky at times, especially when navigating between modules or running reports. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? Fusion Framework System has been a valuable tool for our BCDB, as it centralizes our continuity data, tracks updates, and enhances visibility across different applications. This has made coordination and reporting significantly easier for our team. Review collected by and hosted on G2.com. Show More Response from Kendall Matthews of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-11814030/official_response/edit) Thank you for sharing your feedback! We’re glad to hear that the Fusion Framework System is helping keep your continuity plans organized and making coordination and reporting easier for your team. We appreciate your note about navigation and performance, and your feedback helps us continue to improve the experience. Thank you again for taking the time to leave a thoughtful review and for being a Fusion customer! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Enterprise (\> 1000 emp.) 8/5/2025 "Fusion has the potential to be a great singular platform for companies' risk and resilience programs" 4/5 What do you like best about Fusion Framework System? That it is built on Salesforce which provides the ability to customize and make it fine tuned for your company's specific needs. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? Their customer support model. Not everything can be handled by "submitting a ticket". They need to have an option where a company can pay for dedicated real time support when needed. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? It is helping us to manage our risk and resilience programs and provide a single pane of glass that we can assess the programs through and address gaps and other issues. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-11493849/official_response/edit) Thank you for taking the time to write your review. We're glad to hear that you find the customization options valuable. We are constantly working to improve our customer support model and appreciate your feedback. We will definitely take your suggestion into consideration. Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 2/12/2025 "Powerful and highly customizable tool" 4/5 What do you like best about Fusion Framework System? If you can think it, Fusion has the ability to deliever. It is helpful to have all your data in one place and see the dependcies. Customer support is quick to respond to issues. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? It often requires extensize product support to make basic adjustments/customizations. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? Fusion helps us to know our dependencies and criticalities within our business. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-10828689/official_response/edit) We appreciate your positive feedback about Fusion Framework System. It's great to hear that you find it powerful and highly customizable, and that our customer support has been responsive. We understand the challenges with extensive product support, and we're constantly working to streamline the customization process and make it more user-friendly. 5/16/2025 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![VIKRAM R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIKRAM R.") VR VIKRAM R. Durability Engineer Enterprise (\> 1000 emp.) 4/30/2025 "Threat Intelligence Fusion at Better level" 4/5 What do you like best about Fusion Framework System? Holistic view of scenario Cross Functional Collaboration Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? Complex Implementation High Cost Interpolability Challanges Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? SCADA and OT Security: Merges data from operational technology systems to detect threats. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-11108070/official_response/edit) Thank you for sharing your feedback on the Fusion Framework System. We're thrilled to hear that you appreciate the holistic view and cross-functional collaboration it offers. We understand your concerns about the complexity of implementation and interoperability challenges. We are continuously working to improve these aspects to provide a smoother experience for our users. It's great to hear that Fusion Framework System is helping you with SCADA and OT security by merging data to detect threats. If you have any specific issues or would like further assistance, please feel free to reach out to our support team. We are here to help and ensure you get the most out of our system. Current UserValidated ReviewerIncentivizedSource: G2 invite HP Harold P. Risk Management Specialist Information Technology and Services Small-Business (50 or fewer emp.) 7/6/2024 "Fusion Framework System is bridging the gap between technical prowess and operational needs" 4/5 What do you like best about Fusion Framework System? In working with Fusion Framework System, I have to be on top of everything that can pose risks to our business. It is a strong one for compiling and condensing all kinds of information in order that we can quickly take smart decisions when issues arise. It is very easy to set up, and we can display information on dashboard pages that can be adjusted to our preferences, so everyone can be on the same page Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? Getting started may seem to be a big load because there is so much one could do with it. Some more transparent steps or additional help at the very beginning would be helpful for sure. And sometimes it becomes a bit slow when we are working with larger volumes of data. This becomes kind of irritating. To speed up the process is necessary, especially when it is very crowded. This would be really helpful. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? The Fusion Framework System has led to a drastic paradigm shift in the way we understand risk management by giving us a comprehensive overview of our risk picture and the scope of our business interruption capabilities. Being a specialist in this area empowers me to do a good job at finding those vulnerabilities, evaluating their possible effects, and coming up with a complete risk response plan. With this foresight, our decisions are proactive and we have a robust contingency plan for different situations. The system's collaborative function also nurtures a culture of persistence among departments, ensuring that everybody is on the same page and together we ensure the continuity. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-9868067/official_response/edit) It's great to hear that Fusion Framework System is providing you with a comprehensive overview of risk management and empowering you to make proactive decisions. We appreciate your feedback about the setup process and system performance, and we will work on addressing these areas for a better user experience. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AG Amanda G. Risk Management Strategist Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 6/29/2024 "This powerful business continuity tool improved our decision making" 3.5/5 What do you like best about Fusion Framework System? In my own opinion, the ability to address risk and the availability of business continuity plans remain the biggest pluses of Fusion Framework System. This application has very useful and convenient customizable dashboards, along with the real time reporting options that increase our efficiency. It has been a short implementation process, and the customer support has been very helpful where we have at some point required their assistance. The numerous aspects make us adapt its delivery to our demands thus enhancing our wellness. Review collected by and hosted on G2.com. What do you dislike about Fusion Framework System? Fusion Framework System has relatively weak performance when doing heavy processing during its busiest hours. It has brought changes to our working operations especially when it comes to handling large data to arrive at quick decision making. However, the versatility is somewhat marred by the sheer number of features, which could come across as confusing to new users as they first have to familiarise themselves with all of them. Some of these concerns have hindered the efficiency of some processes and pronunciation in certain training periods. Review collected by and hosted on G2.com. What problems is Fusion Framework System solving and how is that benefiting you? I really like Fusion Framework System to meet our data management and risk assessment issues. Overall it ease our operation to quickly realize possible risks and take precautionary measures. This has been beneficial to our team since it has improved our working capability and decision making ability. Real time updates and specific reports prevent the emergence of critical situations, thus enhancing our business continuity and operation outcomes. The strong characteristics greatly improve our functionalities, which make our work less strenuous and more bearable. Review collected by and hosted on G2.com. Show More Response from Biana Perez of Fusion Risk Management [Editedit](https://www.g2.com/survey_responses/fusion-framework-system-review-9848721/official_response/edit) We're glad to hear that Fusion Framework System has been able to address your risk management and business continuity needs. Our customizable dashboards and real-time reporting options are designed to increase efficiency and decision-making capabilities. We apologize for any performance issues during busy hours and are continuously working to improve system performance. Thank you for your feedback. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Fusion Framework System? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Fusion Framework System ](https://www.g2.com/products/fusion-framework-system/discussions/new) AB Andy Barber • Last activity over 4 years ago When do you expect integration with Workday? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/26579-when-do-you-expect-integration-with-workday) GU Guest User What is your experience with Fusion Framework System in managing risk and compliance, and what features stand out? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-with-fusion-framework-system-in-managing-risk-and-compliance-and-what-features-stand-out) [ View all Discussions ](https://www.g2.com/products/fusion-framework-system/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 25 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/fusion-framework-system/pricing) Fusion Framework System Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b09ead1c36668179828abda8c2145ff4/archer-technologies-archer.jpg "Product Avatar Image") Archer 3.6/5(20) [ Compare Now ](https://www.g2.com/compare/archer-technologies-archer-vs-fusion-framework-system) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,948) [ Compare Now ](https://www.g2.com/compare/fusion-framework-system-vs-servicenow-it-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7e3c3fc2488bdc261fd33611eff98fd3/riskonnect-business-continuity.png "Product Avatar Image") Riskonnect Business Continuity 4.5/5(12) [ Compare Now ](https://www.g2.com/compare/fusion-framework-system-vs-riskonnect-business-continuity) ##### ##### Fusion Framework System Features Platform Integration Security & Privacy Planning Program Management Resource Modelling Recovery Plans Execution Action Management Emergency Notifications Workflows Analytics Business Impact Analysis Plan Reporting Recovery KPIs [ View More Features ](https://www.g2.com/products/fusion-framework-system/features) ## 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