--- title: 'Fusion Connect: Modern Connectivity and Communications Solutions Reviews' meta\_title: 'Fusion Connect: Modern Connectivity and Communications Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: 'Filter 63 reviews by the users'' company size, role or industry to find out how Fusion Connect: Modern Connectivity and Communications Solutions works for a business like yours.' aggregate\_rating: rating\_value: 4.4 review\_count: 63 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Fusion Connect: Modern Connectivity and Communications Solutions Reviews & Product Details Visit Website Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee. * * * Product Website Fusion Connect: Modern Connectivity and Communications Solutions Seller [Fusion Connect](https://www.g2.com/sellers/fusion-connect) Discussions [Fusion Connect: Modern Connectivity and Communications Solutions Community](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/discuss) Languages Supported English Solution Type All-in-One Overview by Sam Husbands Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/pricing) Fusion Connect Solutions (1) See how Fusion Connect products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Fusion Connect SolutionBy Fusion Connect ](/sellers/fusion-connect/solutions/fusion-connect) Show More ## Fusion Connect: Modern Connectivity and Communications Solutions Integrations (1) What do users say about integrations? Verified by Fusion Connect: Modern Connectivity and Communications Solutions [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) Show More ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 1/31/2019 "Easy CAD CAM" 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? Very easy to use with a great support network to learn the software .easy Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? Nothing . Way better than BCC I have used in the past. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? From an idea to making it in reality Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dominique L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominique L.") DL Dominique L. Working Legal Services Small-Business (50 or fewer emp.) 10/31/2018 "Great Answering Service " 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? I like the ease of answering and transferring the phones to other colleagues. Every easy interface to use. Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? If the internet goes down, you are out of luck and cant use the phones at all so that is one drawback. Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: I really can't think of any recommendations at this time. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? No problems so far. It is much better than our previous phone system was definitely. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SH Susan H. Small-Business (50 or fewer emp.) 5/30/2018 "Megapath Musings" 3.5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? The speaker phone for meetings and being able to be hands free while checking messages Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? It is hard to navigate changing your voicemail message. I always have a hard time figuring how what buttons to push as it is not clearly explained. Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: maybe ask them to make voicemail changing more clear on their prompts Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? Holding business meetings via the speaker phone have been helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/pricing) Fusion Connect: Modern Connectivity and Communications Solutions Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5fcdcd2d21f3348276a853a145185787/calltower.png "Product Avatar Image") CallTower 4.3/5(377) [ Compare Now ](https://www.g2.com/compare/calltower-vs-fusion-connect-modern-connectivity-and-communications-solutions) ##### ##### Fusion Connect: Modern Connectivity and Communications Solutions Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email File Sharing [ View More Features ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/features) ## Top-Rated Alternatives [ ![CallTower](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallTower") CallTower 4.3/5(377) ](https://www.g2.com/products/calltower/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms)[SD-WAN](https://www.g2.com/categories/sd-wan) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which lease administration software integrates with accounting systems?](https://www.g2.com/discussions/which-lease-administration-software-integrates-with-accounting-systems)[Which virtual desktop infrastructure (VDI) tools support integration with existing workflows without extensive customization?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-tools-support-integration-with-existing-workflows-without-extensive-customization)[Which ecommerce platform is actually best for retailers managing hundreds of product variants with different regional pricing?](https://www.g2.com/discussions/which-ecommerce-platform-is-actually-best-for-retailers-managing-hundreds-of-product-variants-with-different-regional-pricing) [What is the most cost-effective mobile app optimization software?](https://www.g2.com/discussions/what-is-the-most-cost-effective-mobile-app-optimization-software)[Which NLP platforms integrate most effectively with existing enterprise systems without a heavy custom integration project?](https://www.g2.com/discussions/which-nlp-platforms-integrate-most-effectively-with-existing-enterprise-systems-without-a-heavy-custom-integration-project)[Pros and Cons Details](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)