--- title: 'Fusion Connect: Modern Connectivity and Communications Solutions Reviews' meta\_title: 'Fusion Connect: Modern Connectivity and Communications Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: 'Filter 63 reviews by the users'' company size, role or industry to find out how Fusion Connect: Modern Connectivity and Communications Solutions works for a business like yours.' aggregate\_rating: rating\_value: 4.4 review\_count: 63 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Fusion Connect: Modern Connectivity and Communications Solutions Reviews & Product Details Visit Website Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee. * * * Product Website Fusion Connect: Modern Connectivity and Communications Solutions Seller [Fusion Connect](https://www.g2.com/sellers/fusion-connect) Discussions [Fusion Connect: Modern Connectivity and Communications Solutions Community](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/discuss) Languages Supported English Solution Type All-in-One Overview by Sam Husbands Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/pricing) Fusion Connect Solutions (1) See how Fusion Connect products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Fusion Connect SolutionBy Fusion Connect ](/sellers/fusion-connect/solutions/fusion-connect) Show More ## Fusion Connect: Modern Connectivity and Communications Solutions Integrations (1) What do users say about integrations? Verified by Fusion Connect: Modern Connectivity and Communications Solutions [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) Show More LD Lily D. Student 10/12/2022 "Various Functions only Benefits Fusion" 4/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? Accessibility, easy use, multiple functions. Access to calendar as well as reservations and lots of information storage Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? A bit confusing to learn how to use, more options to customize would be nice Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? Tutorials to use, i am learning how to better utilizie Fusion's various functions which makes efficiency better. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shaheen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaheen K.") SK Shaheen K. Senior Software Development Engineer Enterprise (\> 1000 emp.) 4/11/2022 ""Review on Fusion Private/Hybrid Cloud."" 4/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? Not an expensive tool for backup data if you don't want to lose data this tool help will help you out, using this tool is easy. Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? This tool prevent data loss, and easy to use as well I don't have any dislike for this tool. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? This product helps us to prevent any data loss in any condition. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Enterprise (\> 1000 emp.) 8/19/2022 "Fusion cloud" 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? Very helpful to store large data for big companies Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? Nothing as such is to be dislike about the product Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? No problems are there rather it is very helpful Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Philip D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Philip D.") PD Philip D. Director Of Information Technology Mid-Market (51-1000 emp.) 5/6/2021 "Awesome product, great customer service, outstanding engineers" 4.5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? FusionWorks UC One was easy to deploy and offered a quick and effective solution for our teams that work remotely. The software has all the features you need and makes transitioning from mobile to desk a breeze. We have users with the app on their phone, the application in Windows and a physical phone on their desk and all are integrated flawlessly. Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? While the windows program works very well, I would like to see them develop a Windows app from the Microsoft app store to add more options for installation and onboarding. Some of the settings take a few extra steps to find. Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: Schedule training with Fusion, the training manager is very knowledgeable and helpful. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? We had to transition to remote work for a lot of our users and needed a product that could integrate their communication needs regardless of their physical location. FusionWorks solved this problem at a very competitive price. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Saurabh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh M.") SM Saurabh M. Manager Enterprise (\> 1000 emp.) 12/14/2021 "Great platform to manage data recovery and complaince" 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? BesT suited for low to mid level organization that provides flexible solution to manage data recovery and security in a hassle free manner with wide varieties of features Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? Expensive platform for reporting and should more focus on customised report Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? It helps to reduce workload cloud based recovery Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/20/2020 "Easy to use!" 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? I love how this product helps keep people connected across multiple platforms especially as a lot of people are working from home. Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? I don't really dislike anything about this product Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: Just try it you will love it! Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? With everyone working from home because of COVID it has helped easily keep my team connected Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/20/2020 "So user friendly!" 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? I really love how user friendly this company's product is. They are always quick to respond if you need any technical help! Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? I don't really dislike anything about this company. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? This software helps our team communicate more effectively over multiple platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Julio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio C.") JC Julio C. Sales Specialist Small-Business (50 or fewer emp.) 12/7/2018 "Great Software" 5/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? I like its ease to use. One of my favorite features is the plane construction button. It is extremely helpful when working in 3D Drawings. I find myself using it all the time! Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? One of the thing that I dislike the most about the software is its graphics. I run the software in a personal computer where I run Autodesk and SolidWorks, the graphics in this program are pretty terrible, it makes the entire drawing to look like a cartoon. Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: If you are looking for a product to work on Civil Engineering Drawings, this is it. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? I have mostly used Fusion360 for what could be seen as civil engineering products. For example I used it a couple times to draw Display stands for a third party company. They were really helpful teaching me how to use the planes in the software. I feel that as far as making civil engineering drawings, it must be one of the best ones out there. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 8/14/2019 "Fusion in the office " 4/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? Fusion is helpful in terms of being an easy to access layout and having all of the tabs on the top and right side of the screen. The software helps making reports simple. Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? The software takes getting used to, there are many steps to create progress reports and write ups for clients. Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: Identify the video tutorials to do a step by step process of the layout access. Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? The video tutorials help resolve the issue of its complexity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 3/8/2019 "Great service " 4/5 What do you like best about Fusion Connect: Modern Connectivity and Communications Solutions? They were able to do custom builds on our VoIP systems for us where other companies failed Review collected by and hosted on G2.com. What do you dislike about Fusion Connect: Modern Connectivity and Communications Solutions? There was no solution for receptionist / contact center software. The response times can sometimes be too slow. Review collected by and hosted on G2.com. Recommendations to others considering Fusion Connect: Modern Connectivity and Communications Solutions: n/a Review collected by and hosted on G2.com. What problems is Fusion Connect: Modern Connectivity and Communications Solutions solving and how is that benefiting you? VoIP Phone platform / communication problems. Very stable system that was built out to our specific business needs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/pricing) Fusion Connect: Modern Connectivity and Communications Solutions Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5fcdcd2d21f3348276a853a145185787/calltower.png "Product Avatar Image") CallTower 4.3/5(377) [ Compare Now ](https://www.g2.com/compare/calltower-vs-fusion-connect-modern-connectivity-and-communications-solutions) ##### ##### Fusion Connect: Modern Connectivity and Communications Solutions Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email File Sharing [ View More Features ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/features) ## Top-Rated Alternatives [ ![CallTower](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallTower") CallTower 4.3/5(377) ](https://www.g2.com/products/calltower/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms)[SD-WAN](https://www.g2.com/categories/sd-wan) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best relational database tool for app development](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development)[Google Cloud Speech-to-Text reviews](https://www.g2.com/products/google-cloud-speech-to-text/reviews)[Which image optimization platform is actually good for high-resolution mobile app assets where file size reduction cannot come at the cost of visual clarity on retina screens?](https://www.g2.com/discussions/which-image-optimization-platform-is-actually-good-for-high-resolution-mobile-app-assets-where-file-size-reduction-cannot-come-at-the-cost-of-visual-clarity-on-retina-screens) [Which PSA platforms are good for remote or distributed professional services teams that need to track time and collaborate across time zones?](https://www.g2.com/discussions/which-psa-platforms-are-good-for-remote-or-distributed-professional-services-teams-that-need-to-track-time-and-collaborate-across-time-zones)[Top-rated email marketing tools](https://www.g2.com/discussions/top-rated-email-marketing-tools)[Pros and Cons Details](https://www.g2.com/products/fusion-connect-modern-connectivity-and-communications-solutions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)