Verified User in Hospital & Health Care
GH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Comprehensive Therapy Software"
4/5
What do you like best about Fusion by Ensora Health?

Ensora Therapy Suite presents a robust solution for therapy practices seeking an integrated platform to manage clinical and administrative tasks. Its strengths lie in comprehensive scheduling, billing, and reporting functionalities. It is a good system to use. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

Although I like when Ensora releases new updates, I do still miss some functionality with some of these new features. For example, the scheduling system does not allow clients to cancel their own appointments or schedule repeating appointments checking for availability of all dates. Review collected by and hosted on G2.com.

Jennifer C.
JC
Jennifer C.
Speech Language Pathologist
Small-Business (50 or fewer emp.)
"Documentation is so much easier and therapy can be so much better!"
4.5/5
What do you like best about Fusion by Ensora Health?

I love the pull forward feature and the shortcut options on Ensora. It allows us to take things we commonly write for evaluations and notes and have the outline to customize after each session. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

Sometimes, when working on evaluations, it is difficult to navigate within the sections and/or if you want to just add or fix one word, the entire section must be reviewed. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about Fusion by Ensora Health?

Ensora is soooo easy to navigate! It is definitely superior to other EMR systems I have used. The template for evals is nicely designed and easy to use-- I like that there are places for check boxes and you can populate lists of skills and then add a blurb next to the skill. There are also places to write narratives. Amending documentation is also easy. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

I wish there was a way to view all notes at once like in WebPT. That way you could ctrl+f to find which session you did a certain activity or conferenced with parents. Review collected by and hosted on G2.com.

Natalie .
N
Natalie .
Speech Language Pathology Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Would use again"
5/5
What do you like best about Fusion by Ensora Health?

As a grad student, it was very easy to use and navigate Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

The ability to see other clients that weren’t mine Review collected by and hosted on G2.com.

Tawni M.
TM
Tawni M.
Owner/Speech Language Pathologist
Small-Business (50 or fewer emp.)
"Best EMR for Pediatrics!"
5/5
What do you like best about Fusion by Ensora Health?

Scheduling is very intuitive and report writing is a simple process. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

Would love to be able to turn off password requirement for reports. Not necessary. I am a single practice business owner. Review collected by and hosted on G2.com.

RD
Robyn D.
SLP
Small-Business (50 or fewer emp.)
"Easy to navigate"
4.5/5
What do you like best about Fusion by Ensora Health?

I love the ease of the software. It does not take an unfamiliar user long to learn to navigate through the software with ease. I love the eval templates and the help that is provided when issues come up. The screens are easy to navitate and (typically) find what you are looking for. If not, the help menu is there for a quick search! Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

1-I wish there was a way to sort through payments when paying independent contractors. 2-I would also like to see an option where its only 1 or 5 users - i typically pay for 5 when i only need two due to being on my own with a biller - its a great website but to have to pay so much for only needing two users is getting old. 3-Its also a slower response time on getting help. Used to be faster - and while i know you have grown your response time has lagged and that's not great for someone that pays so much and needs help quickly. 4-I do with that when you move a client to another date on calendar that its tracked and it counts with the # of visits used. 5- i wish that you could be notified of tracking info in a better way - its almost like you have to know what to look for in order to look rather than it be brought to your attention in case you forgot. Review collected by and hosted on G2.com.

Carlos B.
CB
Carlos B.
SLP/CEO
Small-Business (50 or fewer emp.)
"It's been great to use. Easy to learn and use. Makes our workflow so much efficient."
5/5
What do you like best about Fusion by Ensora Health?

We like how easy it is to complete evals in a timely manner. Submissions for billing is very efficient. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

There are a lot of reports and we don't know how to utilize all of them. Review collected by and hosted on G2.com.

Charmayne R.
CR
Charmayne R.
PT Director and CEO
Small-Business (50 or fewer emp.)
"Fusion makes documentation and scheduling a breeze!"
5/5
What do you like best about Fusion by Ensora Health?

You can document or schedule anywhere there is a good internet connection. It is user friendly and if you make a mistake you can correct it with editing cababilitites. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

Charging for text messages and Fusion is no longer adding new standarized assessments. Fusion requires the user to build it in the system. Review collected by and hosted on G2.com.

CR
Catherine R.
Ot and admin
Small-Business (50 or fewer emp.)
"Very helpful. Easy flow to write notes. Billing is not complicated. Love it!"
5/5
What do you like best about Fusion by Ensora Health?

have not yet explored Ensora only Fusion Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

The goal writing system is challenging. not easily tracked Review collected by and hosted on G2.com.

MM
Melanie M.
Owner/Executive Director
Small-Business (50 or fewer emp.)
"Successful work flow"
5/5
What do you like best about Fusion by Ensora Health?

We have been using Fusion Web Clinic for our multi-disciplinary, pediatric clinic for 8 years. Our clinic offers speech, OT and PT services. We find that the scheduling and documentation are so easy to use. The ability to customize frequently used phrases with their "quick phrases" features saves a lot of time. The SOAP notes are straight forward and easy to reference your previous session's notes.

We use the billing system of Fusion with an outside source for managing claim follow ups.

The system is easy to implement with a clinic as a whole as well as with new employees. We believe it is easy to integrate into a new setting.

We have used Fusion Web Clinic daily for eight years in our facility.

Their customer support is quick to respond when a ticket is submitted. When there is a rare issue with their system, you receive notice immediately with information on how they are resolving any problems. Review collected by and hosted on G2.com.

What do you dislike about Fusion by Ensora Health?

Some of the billing reports require us to pull Fusion's data and re-organize it in a spreadsheet so that it can be analyzed best.

It's also not equipped to report "hours" for therapists to pull for payroll reports as it is all referred to as session (no matter the length of the session). We see both 30-minute patients and 1-hour patients.

The patient statement formats are not the best as they are difficult for patients to read quickly and understand where payments are applied. Review collected by and hosted on G2.com.