--- title: Fuse Workforce Management Reviews meta\_title: 'Fuse Workforce Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Fuse Workforce Management works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Fuse Workforce Management Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **customizability** of Fuse Workforce Management, enjoying tailored solutions and excellent support for their needs. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361075&qs=pros-and-cons#reviews) Users value the **knowledgeable customer support** of Fuse, which enhances efficiency and maximizes software utilization. [(2 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361093&qs=pros-and-cons#reviews) Users value the **customizability** of Fuse Workforce Management, enabling tailored solutions and empowering self-service capabilities. [(1 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475970&qs=pros-and-cons#reviews) Users value the **easy customization** of Fuse Workforce Management, allowing tailored solutions that enhance functionality and user experience. [(1 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475955&qs=pros-and-cons#reviews) Users love the **customization features** of Fuse, enabling tailored solutions and empowering employee self-service. [(1 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475969&qs=pros-and-cons#reviews) Users express frustration with the **limited features** of Fuse, finding the system lacking functionality and requiring workarounds. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510084&qs=pros-and-cons#reviews) Users find Fuse Workforce Management to be **not intuitive** , complicating basic tasks and hindering efficient usage. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510086&qs=pros-and-cons#reviews) Users experience **poor customer support** with Fuse, finding their service inconsistent and staff often uninformed about the system. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510100&qs=pros-and-cons#reviews) Users find the **complex reporting** in Fuse Workforce Management frustrating and difficult to navigate, affecting efficiency and accuracy. [(2 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510105&qs=pros-and-cons#reviews) Users express frustration over **high fees** associated with Fuse Workforce Management, which add to their overall dissatisfaction with the service. [(2 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510116&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Fuse Workforce Management ##### 1. Helpful Users appreciate the **customizability** of Fuse Workforce Management, enjoying tailored solutions and excellent support for their needs. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361075&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so SS Sherry S. Mid-Market (51-1000 emp.) 5.0/5 "Great Customer Service" What do you like about Fuse Workforce Management? I highly recommend this platform. It has many capabilities. Customer service agents are quick to respond and very knowledgable. ##### 2. Customer Support Users value the **knowledgeable customer support** of Fuse, which enhances efficiency and maximizes software utilization. [ See 2 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361093&qs=pros-and-cons#reviews) See Related User Reviews SS Sherry S. Mid-Market (51-1000 emp.) 5.0/5 "Great Customer Service" What do you like about Fuse Workforce Management? I highly recommend this platform. It has many capabilities. Customer service agents are quick to respond and very knowledgable. DM Donnie M. Small-Business (50 or fewer emp.) 5.0/5 "Fantastic Support" What do you like about Fuse Workforce Management? Fuse's knowledgeable support tea ensures we're fully leveraging the software. They proactively contact us regularly to review our processes and offer ##### 3. Customizability Users value the **customizability** of Fuse Workforce Management, enabling tailored solutions and empowering self-service capabilities. [ See 1 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475970&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so ##### 4. Customization Users value the **easy customization** of Fuse Workforce Management, allowing tailored solutions that enhance functionality and user experience. [ See 1 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475955&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so ##### 5. Customization Features Users love the **customization features** of Fuse, enabling tailored solutions and empowering employee self-service. [ See 1 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475969&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so ### 5 Cons or Disadvantages of Fuse Workforce Management ##### 1. Limited Features Users express frustration with the **limited features** of Fuse, finding the system lacking functionality and requiring workarounds. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510084&qs=pros-and-cons#reviews) See Related User Reviews ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p DB Daelyn B. Mid-Market (51-1000 emp.) 5.0/5 "Incredible customer service!" What do you dislike about Fuse Workforce Management? We haven't had any major challenges. There are some functions we would like the system to do, but there are some limitations to the system's capabili ##### 2. Not Intuitive Users find Fuse Workforce Management to be **not intuitive** , complicating basic tasks and hindering efficient usage. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510086&qs=pros-and-cons#reviews) See Related User Reviews ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p ![Raven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raven M.") RM Raven M. Mid-Market (51-1000 emp.) 0.5/5 "Expectations fell flat on arrival" What do you dislike about Fuse Workforce Management? For a system that asks you if you’re “Sick of Hard-to-Use Tools That Don't Talk to Each Other?” it’s crazy they don’t provide a system that's easy to ##### 3. Poor Customer Support Users experience **poor customer support** with Fuse, finding their service inconsistent and staff often uninformed about the system. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510100&qs=pros-and-cons#reviews) See Related User Reviews ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p ![Raven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raven M.") RM Raven M. Mid-Market (51-1000 emp.) 0.5/5 "Expectations fell flat on arrival" What do you dislike about Fuse Workforce Management? For a system that asks you if you’re “Sick of Hard-to-Use Tools That Don't Talk to Each Other?” it’s crazy they don’t provide a system that's easy to ##### 4. Complex Reporting Users find the **complex reporting** in Fuse Workforce Management frustrating and difficult to navigate, affecting efficiency and accuracy. [ See 2 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510105&qs=pros-and-cons#reviews) See Related User Reviews ![Raven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raven M.") RM Raven M. Mid-Market (51-1000 emp.) 0.5/5 "Expectations fell flat on arrival" What do you dislike about Fuse Workforce Management? For a system that asks you if you’re “Sick of Hard-to-Use Tools That Don't Talk to Each Other?” it’s crazy they don’t provide a system that's easy to ![Caryn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caryn S.") CS Caryn S. Small-Business (50 or fewer emp.) 0.0/5 "Unintuitive, clunky system." What do you dislike about Fuse Workforce Management? Nothing was intuitive. Everything from searching for it in the app store and inputting credentials to login for the first time (I had a two page instr ##### 5. High Fees Users express frustration over **high fees** associated with Fuse Workforce Management, which add to their overall dissatisfaction with the service. [ See 2 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510116&qs=pros-and-cons#reviews) See Related User Reviews MN Monica N. Enterprise (\> 1000 emp.) 4.5/5 "Exceptional Support and Streamlined Implementation with FUSE" What do you dislike about Fuse Workforce Management? The account login process is not very user-friendly. Employees frequently get locked out and often need to reset their passwords. Additionally, it wou ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p EJ Elizabeth J. Small-Business (50 or fewer emp.) 3/23/2015 "A Loyal Happy ProPayroll Customer!" 5/5 What do you like best about Fuse Workforce Management? What I like best about ProPayroll honestly is the exceptional customer service I receive every time I call. The software is very powerful and as a new user I had many questions. I never felt uncomfortable calling for help. I have learned so much from these interactions and I actually enjoy doing the company payroll. I know that no matter what issue may arise, someone at ProPayroll will be there to assist me and guide me. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? There isn't anything I don't like about using ProPayroll. If anything I don't like bothering the staff with my questions, but every time I do call I am glad I did. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: About a year ago, I was tasked by new owners to research other payroll companies to find the best price and fit. I did just that. I contacted several other cmopanies and I could not match the customer service. Many companies have great software. Most payroll softwares get the job done. Not all of them have a staff who will work with you. I recently had an issue where the payroll was not submitted. ProPayroll reps tried to contact me but I had stopped working for the day. I just happened to checked my email at the end of the day and quickly called ProPayroll. I luckily got a rep who was leaving for the day. Instead of saying we will take care of this tomorrow, which would really have caused me a huge problem, that rep stayed late and submitted my payroll. That is priceless!!! Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Prior to ProPayroll my current company had to manually calculate and cut weekly paychecks. With ProPayroll we are on a bi-weekly pay period with direct deposit abilities. There are many scenarios occurring with each pay period and I was able, with the help of the knowledgeable ProPayroll reps to identify and address each scenario. These scenarios ranged from an employee being paid two separate wages, calculating bonuses or paying off loans outside of the company. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RK Robert K. Small-Business (50 or fewer emp.) 5/7/2015 "Propayroll service and support never let us down!" 5/5 What do you like best about Fuse Workforce Management? The one constant is service. Anyone who answers the phone is warm, knowledgeable, and no matter how rudimentary or repetitive the question, is always polite, willing and able to quickly and efficiently answer the questions and get us through the payroll process as quickly as possible. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? Nothing. The cost is reasonable and the service is outstanding, What more could a business owner require? Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: I considered changing providers and going local, but with the cost, service and ease of use Proparoll has provided us since we signed up with them, I just couldn't justify making a switch. Not even worth my time to look seriously at the main local providers. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Payroll calculations, submittion, direct deposit of paychecks, auto payment of taxes. Year end reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM James M. Accounting Manager Automotive Small-Business (50 or fewer emp.) 11/11/2014 "ProPayroll - Excellent service from day 1 and top notch technology for Time & Attendance and Payroll" 4.5/5 What do you like best about Fuse Workforce Management? With ProPayroll, Time and Attendance and Payroll are integrated into one solution. With a minimal local software footprint (a small monitoring application for the time clocks) we were able to integrate our existing timeclock hardware with the ProPayroll system. The rest of the system is web-based and very powerful. With their task-based approach, the people at ProPayroll have made processing payroll nearly fool-proof. There are multiple places in the process where potential issues with timecards and/or deductions are highlighted for acceptance or correction. Once payroll is processed, we are able to send our employees notification via email that their check remittances are available for viewing (or for those without email, the remittances are emailed to us for printing). The system also handles our vacation accruals, attendance points system, and benefits administration. We are also able to give the employees more information on their vacation and points balances without investing time into creating manual reports or interruptions from looking information up on an "on demand" basis. The ProPayroll system is probably the most powerful solution in the market for hosted payroll, time and attendance, and human resource management. This power comes from the flexible nature of the software and the direct access to the programmers that the support team enjoys. We have had several situations that required customized solutions, and the team was very responsive and had solutions within hours, not days or weeks. For example, under our previous system we had a daily report that was emailed to the managers that showed the attendance exceptions for the prior day. ProPayroll did not have a report like this, but they were able to put together an online "attendance dashboard" that greets users when they log into the system. The dashboard can show us everything we had on the previously emailed report, and it is updated real-time as issues are addressed. Speaking of the support team, they are probably the best feature of ProPayroll. From the onset, the team was deeply involved with the setup of our system, from establishing work rules to importing historical data. As the customer, I was initially concerned that I would be handed the new system and told "Here, make it work." Nothing could be farther from the truth. After providing them with the data, the team took over and built the system we needed. When we come across a new feature we would like to implement, we contact the same team that initially set up our company on ProPayroll. When we call, they know our names and how our system is constructed. They offer real solutions that address the needs, and in those rare instances where a solution does not exist, they huddle with the rest of their team to find one. Customer service does not get any better than this! Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? While this is probably unique to us, it is probably the one area that I would like to see improved. The attendance points system is "fragmented," meaning that parts of it exist in different areas of the system. Once we learned this, we were able to work with it just fine, but it took some figuring out. Also on the points system, the rules are not automatically applied. The system requires someone to run the rules on a periodic (we do it weekly) basis. While again not a significant issue in the greater scheme of the system, it does present more processing than we had with our previous provider. However gains in almost all other areas offsets this. We employ a number of temp agency employees, and adding them to the time and attendance portion of the software is cumbersome at best. The system is not designed to handle temporary employees, and as such we have to disable certain required fields before we are able to add temp employees. There are at least 4 fields that need values specific for temporary employees to avoid putting them through payroll or having them show on reports with our in-house employees. It's a "nice to have" and not a deal-breaker, but refining the system to make temp employee management more streamlined would be nice. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Previous to ProPayroll, our payroll and time & attendance platforms were separate, meaning someone had to get the data from time & attendance to payroll every week in order to process paychecks. This usually meant hours of keying of numbers. With the integrated solution ProPayroll provides, we no longer have this time sink every week. Another time-intensive activity was the constant reporting and handling of vacation days and points balances for employees and managers. Previously, there was no mechanism that allowed us to communicate balances of vacation and points to managers and employees short of looking them up, creating a report, and posting it for (all) the employees to see. With ProPayroll, we were able to move that information onto their weekly pay remittances, which puts that information in front of the employee on a weekly basis, and doesn't require manual reports to be produced and distributed. It also keeps employees on the production floor instead of in the front office asking for points and vacation balances. Speaking of benefits, our previous solution didn't have "plan enrollments," at least not the way that ProPayroll does it. When enrolling a new employee in benefit plans, we are able to select the coverage the employee wants (ee, ee+s, ee+c, family) and the system takes care of setting up the right deductions based on the level of coverage. ProPayroll also has expertise with garnishments and support orders to the point where, when we receive a court order, we simply send it to them and they process it Both of these solutions have reduced our errors involved with benefits and deductions to zero. Oh, and it doesn't hurt that ProPayroll's fees are lower than our previous provider, who seemed to always find new ways to increase their fees. Industrious, but not customer-focused. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina T.") CT Christina T. Office Manager Information Services Mid-Market (51-1000 emp.) 11/13/2014 "ProPayroll saves my time as a user by centralizing all major HR and payroll functions." 4.5/5 What do you like best about Fuse Workforce Management? The ProPayroll team was extremely knowledgeable, helpful, and patient over the course of our transition from ADP to ProPayroll. They were always available for phone meetings and short calls and responded quickly to any concerns or questions we had. When we caught and error or when something needed to be changed, they always corrected the issue quickly. They were very concerned with accuracy and always acted with professionalism. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? ProPayroll had been billed to me as being a very intuitive system. I do find it easy to navigate after having spent several weeks in the system, but getting started in the system was difficult and time-consuming. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: Changing payroll providers is bound to be a hassle just by nature of the amount of work involved, but ProPayroll made the effort worthwhile. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Processing payroll now takes substantially less time than it did when we used ADP. The information is also centralized and easier to find (when you know where to look!). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MK Maggie K. Business Administrator Religious Institutions Small-Business (50 or fewer emp.) 11/13/2014 "Outstanding customer service and expertise in the payroll environment. " 5/5 What do you like best about Fuse Workforce Management? ProPayroll has a team like no other. They have answered all my questions in a very clear, timely and professional manner. They have walked me through they system and explained the diverse tools available. I can reach them either by phone or email and have always been contacted back immediately. They work in a very organized fashion and always willing to help. They're very knowledgable with their software. They have made the payroll portion of my duties very easy. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? Honestly can't think of anything. We have been with them approximately 8 years and never had a bad experience. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: I highly recommend ProPayroll. I did an in-depth analysis of other competitors and was amazed at how high ProPayroll ranked above the others. As a previous computer programmer I was very meticulous in the software and report writing flexibility and was very satisfied on its performance. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? We were looking for an all in one package payroll system. ProPayroll software fits every need. Tools can be made specific to your companies needs. System is user-friendly, department friendly. Report writer is easy to create and save to your unique setting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AV Abe V. Owner Defense & Space Small-Business (50 or fewer emp.) 11/10/2014 "ProPayroll Time-keeping and Payroll Services" 5/5 What do you like best about Fuse Workforce Management? I like the customer support the best. The staff at ProPayroll are extremely helpful and knowledgeable about their product. You can ask a question to anyone at ProPayroll and if they don't know the answer (most of the time they do), then they will make it their priority to ensure that they find out and get back to me as soon as possible. I also like the fact that the transition wasn't too difficult coming from a bookkeeper doing my payroll to having ProPayroll doing it. I gave them my requirements and they setup the rules in the system to get the time-keeping and payroll going. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? I would say that the the things I don't like are trivial. This would include inputting employee schedule into the ProPayroll time-keeping system. This is not unique to ProPayroll - I would have track this no matter how I performed payroll. Nor is tthis difficult, I just don't like doing it. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: If you have a business that has requirements beyond a few employees with simplistic payroll, then I would highly recommend ProPayroll. We grew from one hospital with 5 employees to 3 hospitals with 50 employees. Our method of tracking time (via a time-keeping program within our veterinary software) and doing payroll (via a bookkeeper) didn't scale. I would recommend using the ProPayroll time-keeping and payroll service for seamless passing of tracked hours to the payroll service, and the simplicity of generating payroll checks across multiple cost centers (plus all the other benefits such as: PTO accruals, 401(k) contributions, tax deductions, etc...). My time-keeping and payroll requirements were not easy, but the staff at ProPayroll were there every step of the way to ensure that payroll was paid-out correctly to my employees. They come highly recommended. I have not used the Human Resources part of the system, but I plan on getting it in the future. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? I have three veterinary clinics each with its own cost center. Employees (I have ~50) sometimes float between the hospitals, so their normal hours, as well as daily and weekly OT hours, have to be tracked and paid out from the correct cost center. I use the time-keeping and payroll services to accomplish this. Their hours are tracked per cost center and then submitted to the payroll system where OT, healthcare, dental, 401(k), and state and federal deductions are automatically calculated. A spreadsheet is generated for the 401(k) contributions that I then upload to my 401(k) provider. What took my book-keeper a full day to perform now takes an hour or two to accomplish with ProPayroll. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MM Melodie M. Director of Accounting Oil & Energy Small-Business (50 or fewer emp.) 8/18/2015 "New CFO" 4/5 What do you like best about Fuse Workforce Management? The customer service is superb - they are always willing to take the time to help out right away with any concerns. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? Adding employees is not that easy - insuring that all is set up correctly. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? A one stop shop for all payroll and reporting requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 8/19/2015 "I began using ProPayroll in November 2014 for 6 hotels." 4/5 What do you like best about Fuse Workforce Management? We are very happy with Propayroll and especially appreciate the seamless interface with our Kronos timeclocks. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? I would like to see a more robust report writer. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Online, realtime access to timeclock data is essential for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nancy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy T.") NT Nancy T. Human Resources Director Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/13/2014 "ProPayroll is the Best!" 5/5 What do you like best about Fuse Workforce Management? That’s a tough one but if I had to choose, I would say their customer service team - they are outstanding! Everyone is extremely knowledgeable, professional, friendly and polite. They can usually take care of your questions/issues immediately, but if they are unsure, they find the correct solution and get back to you as soon as possible. We started working with ProPayroll in 2006. The application at that time was strictly payroll. Although it was extremely intuitive and allowed custom reporting, we needed to keep separate spreadsheets for HR related data. A few years ago, we started researching other payroll companies that offered the entire suite including HR and time and attendance, but could never find any that offered enough to make us want to leave the team at ProPayroll. Needless to say, we were ecstatic when informed they would be offering the current application. The conversion was pretty much seamless. The training and support were, and continue to be exemplary. There are so many pros to this application, such as being able to permanently (or temporarily) customize each form, download each form, search, etc. I also love the “Utilities” functionality on each form. It allows you to stay within a specific form such as Employee Information, and drill down into multiple other forms, such as timesheets, pay statements, time off requests, audit trail, etc. Another great feature is the Benefit Statement. This allows each employee to see just how much their employer is paying for their benefits. I used to spend hours at the end of the year pulling this information together, now the employees can see it right on their pay statements each week. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? This took a while to think of and luckily, it is extremely trivial. The navigation path at the top of the form is not “clickable”. I guess that is a habit I have gotten into with other applications, but all I had to do was get in the habit of clicking on “Previous Screen” in ProPayroll. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? This application has saved us so much time. As mentioned earlier, we needed to keep multiple spreadsheets for HR and time and attendance. Now everything is in ProPayroll and easily accessible. Processing payroll is a breeze and basically error free. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM Jean M. Accountant Accounting Small-Business (50 or fewer emp.) 11/12/2014 "ProPayroll is head and shoulders above the rest" 5/5 What do you like best about Fuse Workforce Management? Response to questions, problems or other issues. Any time I call I always get resolution to my issue and when you are processing payroll the one thing that is for sure there is a zero tolerance for mistakes, ProPayroll helps make sure that that is the case. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? There have been a few times over the years when something was changed in the way that they were doing the billing and what they thought would work did not, but they did get it fixed. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: There are many companies out there who can process payroll. This is one of the best that I have found or worked with in doing payroll for more than 25 years. I can say with out reservation that this is one of the best around. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Cost effective way to process payroll, handle the taxing authorities and child support entities for a multi state company. They offer full solutions with the reporting and how the software can be tailored to each individual company. I have recommended this product to several companies including two of our sister companies also use ProPayroll solutions. Review collected by and hosted on G2.com. 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