--- title: Fuse Workforce Management Reviews meta\_title: 'Fuse Workforce Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how Fuse Workforce Management works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Fuse Workforce Management Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **customizability** of Fuse Workforce Management, enjoying tailored solutions and excellent support for their needs. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361075&qs=pros-and-cons#reviews) Users value the **knowledgeable customer support** of Fuse, which enhances efficiency and maximizes software utilization. [(2 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361093&qs=pros-and-cons#reviews) Users value the **customizability** of Fuse Workforce Management, enabling tailored solutions and empowering self-service capabilities. [(1 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475970&qs=pros-and-cons#reviews) Users value the **easy customization** of Fuse Workforce Management, allowing tailored solutions that enhance functionality and user experience. [(1 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475955&qs=pros-and-cons#reviews) Users love the **customization features** of Fuse, enabling tailored solutions and empowering employee self-service. [(1 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475969&qs=pros-and-cons#reviews) Users express frustration with the **limited features** of Fuse, finding the system lacking functionality and requiring workarounds. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510084&qs=pros-and-cons#reviews) Users find Fuse Workforce Management to be **not intuitive** , complicating basic tasks and hindering efficient usage. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510086&qs=pros-and-cons#reviews) Users experience **poor customer support** with Fuse, finding their service inconsistent and staff often uninformed about the system. [(3 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510100&qs=pros-and-cons#reviews) Users find the **complex reporting** in Fuse Workforce Management frustrating and difficult to navigate, affecting efficiency and accuracy. [(2 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510105&qs=pros-and-cons#reviews) Users express frustration over **high fees** associated with Fuse Workforce Management, which add to their overall dissatisfaction with the service. [(2 mentions)](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510116&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Fuse Workforce Management ##### 1. Helpful Users appreciate the **customizability** of Fuse Workforce Management, enjoying tailored solutions and excellent support for their needs. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361075&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so SS Sherry S. Mid-Market (51-1000 emp.) 5.0/5 "Great Customer Service" What do you like about Fuse Workforce Management? I highly recommend this platform. It has many capabilities. Customer service agents are quick to respond and very knowledgable. ##### 2. Customer Support Users value the **knowledgeable customer support** of Fuse, which enhances efficiency and maximizes software utilization. [ See 2 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=1361093&qs=pros-and-cons#reviews) See Related User Reviews SS Sherry S. Mid-Market (51-1000 emp.) 5.0/5 "Great Customer Service" What do you like about Fuse Workforce Management? I highly recommend this platform. It has many capabilities. Customer service agents are quick to respond and very knowledgable. DM Donnie M. Small-Business (50 or fewer emp.) 5.0/5 "Fantastic Support" What do you like about Fuse Workforce Management? Fuse's knowledgeable support tea ensures we're fully leveraging the software. They proactively contact us regularly to review our processes and offer ##### 3. Customizability Users value the **customizability** of Fuse Workforce Management, enabling tailored solutions and empowering self-service capabilities. [ See 1 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475970&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so ##### 4. Customization Users value the **easy customization** of Fuse Workforce Management, allowing tailored solutions that enhance functionality and user experience. [ See 1 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475955&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so ##### 5. Customization Features Users love the **customization features** of Fuse, enabling tailored solutions and empowering employee self-service. [ See 1 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2475969&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer N.") JN Jennifer N. 5.0/5 "Customizable and Comprehensive HR Solution" What do you like about Fuse Workforce Management? I love the easy ability to customize Fuse Workforce Management to our needs. We were previously on another platform but the folks at Fuse showed us so ### 5 Cons or Disadvantages of Fuse Workforce Management ##### 1. Limited Features Users express frustration with the **limited features** of Fuse, finding the system lacking functionality and requiring workarounds. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510084&qs=pros-and-cons#reviews) See Related User Reviews ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p DB Daelyn B. Mid-Market (51-1000 emp.) 5.0/5 "Incredible customer service!" What do you dislike about Fuse Workforce Management? We haven't had any major challenges. There are some functions we would like the system to do, but there are some limitations to the system's capabili ##### 2. Not Intuitive Users find Fuse Workforce Management to be **not intuitive** , complicating basic tasks and hindering efficient usage. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510086&qs=pros-and-cons#reviews) See Related User Reviews ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p ![Raven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raven M.") RM Raven M. Mid-Market (51-1000 emp.) 0.5/5 "Expectations fell flat on arrival" What do you dislike about Fuse Workforce Management? For a system that asks you if you’re “Sick of Hard-to-Use Tools That Don't Talk to Each Other?” it’s crazy they don’t provide a system that's easy to ##### 3. Poor Customer Support Users experience **poor customer support** with Fuse, finding their service inconsistent and staff often uninformed about the system. [ See 3 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510100&qs=pros-and-cons#reviews) See Related User Reviews ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p ![Raven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raven M.") RM Raven M. Mid-Market (51-1000 emp.) 0.5/5 "Expectations fell flat on arrival" What do you dislike about Fuse Workforce Management? For a system that asks you if you’re “Sick of Hard-to-Use Tools That Don't Talk to Each Other?” it’s crazy they don’t provide a system that's easy to ##### 4. Complex Reporting Users find the **complex reporting** in Fuse Workforce Management frustrating and difficult to navigate, affecting efficiency and accuracy. [ See 2 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510105&qs=pros-and-cons#reviews) See Related User Reviews ![Raven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raven M.") RM Raven M. Mid-Market (51-1000 emp.) 0.5/5 "Expectations fell flat on arrival" What do you dislike about Fuse Workforce Management? For a system that asks you if you’re “Sick of Hard-to-Use Tools That Don't Talk to Each Other?” it’s crazy they don’t provide a system that's easy to ![Caryn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caryn S.") CS Caryn S. Small-Business (50 or fewer emp.) 0.0/5 "Unintuitive, clunky system." What do you dislike about Fuse Workforce Management? Nothing was intuitive. Everything from searching for it in the app store and inputting credentials to login for the first time (I had a two page instr ##### 5. High Fees Users express frustration over **high fees** associated with Fuse Workforce Management, which add to their overall dissatisfaction with the service. [ See 2 mentions ](https://www.g2.com/products/fuse-workforce-management/reviews?filters%5Bsentiment_snippet%5D=2510116&qs=pros-and-cons#reviews) See Related User Reviews MN Monica N. Enterprise (\> 1000 emp.) 4.5/5 "Exceptional Support and Streamlined Implementation with FUSE" What do you dislike about Fuse Workforce Management? The account login process is not very user-friendly. Employees frequently get locked out and often need to reset their passwords. Additionally, it wou ![Kylie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie H.") KH Kylie H. Mid-Market (51-1000 emp.) 0.5/5 "Overpromising, underdelivering, mediocre system" What do you dislike about Fuse Workforce Management? The list is long. Clocking in and out, which should be simple, often timed out for our hourly employees through the app and the punch correction p ![Roger L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roger L.") RL Roger L. Controller Construction Mid-Market (51-1000 emp.) 5/25/2016 "Great product! Fabulous Customer Service!" 5/5 What do you like best about Fuse Workforce Management? The feature set of this product is extensive and comprehensive. Although the conversion from our former tool was challenging, the adoption of this tool by our whole team went extremely smooth and although we required new processes for everyone throughout the company, many of the users expressed the simplicity and intuitiveness of the system. The roll out went very smoothly. Even better than the product, which is great, is the customer service. Responses and resolutions of issues, whether initiated by phone or email is stellar! The staff is knowledgeable, helpful, patient and courteous. Most of the times that I have called for assistance, the person answering the phone was able to resolve my question immediately. If they were not able to, they would locate the correct person on their staff that could. I cannot say enough about the professionalism of the team at Fuse Workforce Management. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? As with any system, there is a few quirks that I needed to get used to but nothing of real significance. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: The Fuse team will walk you through the implementation process and actually will do all the difficult set up for you. They do a really great job with this even under the pressure of a tight deadline. As mentioned earlier, the software is very comprehensive and can be overwhelming at first, however the professionalism and expertise of the Fuse team along with their patience, allow a new customer to learn the system and become familiar with the various capabilities within the system at their own pace. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? We made the change to Fuse Workforce to reduce time spent dealing with all the payroll taxes resulting from having an organization working in 9 states. This goal has been met plus we got a lot more. We got a better time tracking system with all employees tracking time electronically rather than on paper. Our managers got more visibility to their team's time entries. We got a far better PTO tracking and request system. Plus we got the entire HR related tools which we are just starting to utilize. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 6/6/2016 "Great customization opportunities-but that can work against you during implementation " 4/5 What do you like best about Fuse Workforce Management? Fuse is a very customization-friendly program. Meaning that 80% of the program is build to fit your needs as a company, from everything to payroll, reports, page/profile set-up, on-boarding, open enrollment, etc. Pulling reports is a breeze, mass editing, tracking hours, adding employees into the system( both one at a time and mass amounts of employees uploaded into the system). Besides one customer service rep, their team is great and easy to work with and fun! Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? Since the program can be customized in any way the customer sees fit, implementation is a huge thing to take on. My previous employer decided to roll out the system before it was completely built out which caused a lot of back fires on us(HR and Payroll team) because employees vacation hours weren't being tracked correctly, they could not see their beneficiaries, etc because we were still working with the Fuse team on building/molding the system to do exactly what we wanted to on the back end. Their Open Enrollment set up is probably the one thing that is least flexible. It is hard to follow at times and is not something that you wouldnt have the opportunity to customize as much compared to the rest of the system Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: I would definitely give these guys the chance to show you what they have to offer! They are a great team to work with, Greg knows his stuff and he was very easy-going and quick to respond to problems or issues. The implementation process, as is with most HRIS/payroll systems, is very tedious; even more so since this program has endless opportunities to customize. I would recommend to build out everything in your system before launching. I feel that was our biggest mistake for our team to go live with the system when only the bare basics were built out perfectly the way we wanted them to. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? We were trying to have benefits, open enrollment, HRIS, and payroll system all under one roof which lead us to making the decision to go with Fuse because they met all of our requirements as a HRIS/Payroll system and we could run open enrollment and track benefits through them as well( once the connections was built out between Fuse and our carrier). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Fund-Raising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fund-Raising") AF Verified User in Fund-Raising Mid-Market (51-1000 emp.) 5/27/2016 "Second to None" 5/5 What do you like best about Fuse Workforce Management? Customer Service: I can't say enough about the customer service. The team of professionals are both knowledgeable and readily available to answer any questions thrown at them no matter how simple or complicated the issue. The Product: The product itself is very user friendly and provides the flexibility to manipulate reports in several formats. There are several preset reports and/or you can create your own. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? I don't really have anything negative to say at this point. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: Ask for references that you can speak with regarding the company and product you are considering. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Our biggest problem prior to using Pro Payroll was report writing. Our last payroll providers software was not very flexible and it was very time consuming to produce even the simplest reports. Now, with Pro Payroll, we can produce numerous useful report in seconds. It has been a huge time saver, and, of course, time is money! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pam N.") PN Pam N. Controller Construction Small-Business (50 or fewer emp.) 2/4/2016 "Propayroll is light years ahead of their competition!" 5/5 What do you like best about Fuse Workforce Management? The Propayroll platform is so simple! I can export and extract data easily for any reporting or analysis I need to do, unlike the clunky systems of ADP. The people over there are awesome, too. They are so responsive to questions, I am never left having to wait on them! I have never experienced a higher level of customer service. I recommend them to business colleagues all of the time. I just can't say enough good things about them! Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? Honestly, nothing major. Since the last upgrade to the "new look", the batch edit screen does get stuck at a column I have inserted for job name and service name. I used to be able to enter with my right hand only utilizing autocomplete, but it does't work anymore and I have to stop and click. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: Everyone need to switch!! Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? I can import the payroll into my general ledger and they also helped me create a monthly export for my Workers Comp pay as you go premium reporting....it's great! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeff S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff S.") JS Jeff S. Managing Partner Information Technology and Services Small-Business (50 or fewer emp.) 8/18/2015 "Professional Tools Supported by Professionals" 5/5 What do you like best about Fuse Workforce Management? The overall capabilities and flexibility of the tools completely address my needs... plus... the support is fantastic. The phone is staffed by people who KNOW the application and know how to address the myriad of requirements that often come up during the normal course of running a business. I'm no longer taking calls from other providers with other product offers! Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? What I dislike isn't worth mentioning. Producing ad hoc reports could be a little more flexible, I suppose, but then again... with the support staff that's available, I've never had a hurdle I couldn't clear. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: Fuse is a capable product... it's capabilities are on par with the best providers, their customer service, however, is beyond that of anyone else Iwe've ever used. There is the feeling that you're dealing with a small group of support personnel and that there's continuity and familiarity with that group, and yet you never feel as if you're dealing with anyone other than someone who thoroughly knows the product they're supporting. 9 times out of 10, if there is a question, it is resolved by the first Fuse customer service representative we contact... and if something has to be escalated, there is good communication between the first analyst and the next level, so the problem doesn't have to be "re-explained." Top notch customer service is what sets this company apart. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? The online presence of the application provides all the services we used to have to handle "on a paper basis." No longer having to distribute check stubs, prepare and record all the supporting state tax documents.... and so much more. These are things provided by other payroll products, I know... but the reliability I've experienced with Fuse is beyond anyone else we've ever used, and we've tried MANY. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jenny L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny L.") JL Jenny L. HR Certification Liaison Banking Mid-Market (51-1000 emp.) 8/18/2015 "Amazingly flexible and customizable product" 4/5 What do you like best about Fuse Workforce Management? My favorite aspect of the system is that we have really been able to customize it to fit our needs. Most of this customization is via settings changes or slight alterations on the back end. As time goes on we continue to learn more and more about the system and are able to make these adjustments ourselves as needed. However, if I ever need help I know my support team is a phone call or an email away. I'm constantly impressed with the follow-up time with any questions or issues we run into. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? We did not allow enough time for implementation and had to rush through some of the setup to get everything ready in time for payroll at the start of Q2 & open enrollment that same month. Both the implementation team and I may have been a bit ambitious just due to the sheer scope of the transition. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: As with any potential transition - be sure to do your research and consider multiple options and how they will each fit your business and your needs. We have some pretty unique policies/processes so the flexibility offered by this system has been very beneficial. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? We are in the process of digitizing many of our (previously) paper-based tasks - new hire enrollments, open enrollment, personnel files, etc. For a company with over 100 employees in 7 states and just 1 HR professional - this is really making a big impact and I know we are just getting started! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AI Alexa I. Bookkeeper Apparel & Fashion Small-Business (50 or fewer emp.) 8/18/2015 "Great payroll system with knowledgeable support staff a phone call away" 5/5 What do you like best about Fuse Workforce Management? Any questions or issues that arise, I know the staff at Fuse (previous ProPayroll) are just a phone call away. They are always knowledgeable and know our company. I don't feel like we are just another customer. I feel we get one-on-one support. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? There are a lot of steps to process payroll, it is intimidating to learn the system. However, once you learn the steps and how to correct issues, the system is very easy to use. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: If you want local support from knowledgeable and friendly staff - Fuse is the right place! It is worth the money and I am not sure if other can compete with their services comparable to price. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? We are able to have our employees clock in without having to collect time cards and have human error trying in employees hours. In the year that I have used the system, I have not had to amend employee hours, after they were paid. We also are able to go mostly paperless. We only cut manual checks for new employees (about 2 weeks) and hardly ever have to print their pay stubs since they have access to their own logins with tax and pay stub information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KW Kathy W. Human Resource Director Plastics Mid-Market (51-1000 emp.) 11/10/2014 "Time and Payroll made easy" 5/5 What do you like best about Fuse Workforce Management? No matter what time of day I call, the staff always has a smile and very pleasant to deal with, plus they are extremely helpful and very knowledgeable. The program is very user friendly and offers very detailed reports for any aspect of the payroll/time reporting process. The web-based software gives you current data and the look-back period is very useful. Having reports available online vs. having paper trails is best for our environment. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? The only thing I dislike is the fact that I can't be down there in Florida in the sunshine with them. I don't have any dislikes. We've been using Pro Payroll for 3 years now and there is nothing but great things to say. Review collected by and hosted on G2.com. Recommendations to others considering Fuse Workforce Management: Don't delay! Make the change now. It will save you time and money. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? We didn't have the best time-keeping records and with ProPayroll this has helped us make big improvements in our accuracy. We are able to process payroll without errors. The only issue we have is employees that forget to clock in/out. Fuse has stayed on top of the ACA reporting requirements & has provided us with the required data for tracking our employees' benefits. Review collected by and hosted on G2.com. Show More 8/19/2015 Validated ReviewerSource: Organic ![Lawrence H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lawrence H.") LH Lawrence H. Business Manager/Controller/Recruiter Management Consulting Small-Business (50 or fewer emp.) 5/19/2015 "This is the payroll company YOU should be using!" 5/5 What do you like best about Fuse Workforce Management? After several months of challenges and being utterly frustrated of the lack of response and professionalism with my former payroll service , I decided to respond to a solicitation email from Chris at ProPayroll and request further information about their service and product. From the initial conversation in was impressed. Liking what I was presented, I decided to move forward with ProPayroll. From the very beginning their implementation team, including Danielle, Greg and Ysoris have been absolutely phenomenal! I highly recommend ProPayroll to my fellow Human Resource peers. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? At this time I have found nothing to dislike. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? As a service provider ourselves, we strive to be the BEST in our industry. With my former payroll company, I found several billing errors, lack of professionalism with my account manager, and long delays of response to my inquiries/issues. ProPayroll's support and response is second to none! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gail C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gail C.") GC Gail C. VP of Finance and Administration Utilities Mid-Market (51-1000 emp.) 8/19/2015 "FUSE's one platform system and their superb customer service makes workforce management a breeze." 4.5/5 What do you like best about Fuse Workforce Management? HR, Time, and Payroll are managed on one platform. No more logging into and syncing multiple systems. Their customer support is responsive, patient, and helpful. Review collected by and hosted on G2.com. What do you dislike about Fuse Workforce Management? Not really a dislike, but the system has so many functions and capabilities that it takes a while to learn to use all of them. Review collected by and hosted on G2.com. What problems is Fuse Workforce Management solving and how is that benefiting you? Payroll processing is now more of a review function rather than extensive data entry. It used to take us three days to process payroll. Now we are doing it in one day. Review collected by and hosted on G2.com. 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