Previous to ProPayroll, our payroll and time & attendance platforms were separate, meaning someone had to get the data from time & attendance to payroll every week in order to process paychecks. This usually meant hours of keying of numbers. With the integrated solution ProPayroll provides, we no longer have this time sink every week.
Another time-intensive activity was the constant reporting and handling of vacation days and points balances for employees and managers. Previously, there was no mechanism that allowed us to communicate balances of vacation and points to managers and employees short of looking them up, creating a report, and posting it for (all) the employees to see. With ProPayroll, we were able to move that information onto their weekly pay remittances, which puts that information in front of the employee on a weekly basis, and doesn't require manual reports to be produced and distributed. It also keeps employees on the production floor instead of in the front office asking for points and vacation balances.
Speaking of benefits, our previous solution didn't have "plan enrollments," at least not the way that ProPayroll does it. When enrolling a new employee in benefit plans, we are able to select the coverage the employee wants (ee, ee+s, ee+c, family) and the system takes care of setting up the right deductions based on the level of coverage. ProPayroll also has expertise with garnishments and support orders to the point where, when we receive a court order, we simply send it to them and they process it Both of these solutions have reduced our errors involved with benefits and deductions to zero.
Oh, and it doesn't hurt that ProPayroll's fees are lower than our previous provider, who seemed to always find new ways to increase their fees. Industrious, but not customer-focused. Review collected by and hosted on G2.com.