Diego S.
DS
Diego S.
Community Manager
Mid-Market (51-1000 emp.)
"Intuitive Donation Experience with Powerful Analytics and Optimization Tools"
4/5
What do you like best about Fundraise Up?

What I like most about Fundraise Up is how it simplifies the donation experience for users while still providing strong analytics and optimization tools for marketers. The platform feels very intuitive, and features like smart donation forms and A/B testing make it easier to improve conversion rates without requiring heavy development work. I can also track donor behavior clearly, which helps me make data-driven decisions to improve overall fundraising performance. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

One thing I dislike about Fundraise Up is that some advanced customizations feel limited unless you have developer support. Although the platform is generally user-friendly, certain integrations or design tweaks still require extra setup time to get right. Reporting is solid overall, but I sometimes wish there were more flexible dashboard options so I could dig deeper into the analysis. Review collected by and hosted on G2.com.

Roji Kurian I.
RI
Roji Kurian I.
UI UX Designer
Media Production
Mid-Market (51-1000 emp.)
"Donor-Friendly, High-Converting Donation Experience with Fundraise Up"
4.5/5
What do you like best about Fundraise Up?

What I like best about Fundraise Up is its donor-friendly, high-conversion donation experience.

The clean UI, smart checkout flows, and features like recurring donations and one-click upsells make it easier to increase donations without adding friction for donors. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

What I dislike about Fundraise Up is the limited flexibility in deep customization for certain layouts and flows.

It can also feel costly for smaller organizations, especially when advanced features are needed. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Fundraise Up: Clean, Efficient Interface for Creating Compelling Campaigns"
5/5
What do you like best about Fundraise Up?

Fundraise Up is very easy to use. It has a clean, efficient interface that makes it easy to create compelling campaigns. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

I would have said the lack of a media library, which forced me to upload multiple copies when I used an image in more than one campaign -- but I think they've just fixed that! Review collected by and hosted on G2.com.

Response from Marissa Jansen of Fundraise Up

Thank you for this! We're glad the platform has made it easy to create compelling campaigns and that the floating donate button has made such a difference for your website visitors. That's exactly the kind of seamless donor experience we're going for.

And yes, you noticed! We're happy the media library update is already making things easier for you. We're always listening and working to improve, so feedback like yours really does make a difference.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Outstanding Support, Thorough User Help Documentation, and Seamless Salesforce Integration"
5/5
What do you like best about Fundraise Up?

Super helpful support, and very thorough documentation so you can set it up yourself. Migration team was great, support team is great. Great integration with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

Not much! There isn't anything I can think of. Review collected by and hosted on G2.com.

Response from Marissa Jansen of Fundraise Up

Thank you! We're glad the migration was smooth and that our support team and documentation have made the experience a great one. Hearing that Fundraise Up feels more intelligent and user friendly than what you had before is exactly what we're aiming for.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"FundraiseUp"
5/5
What do you like best about Fundraise Up?

Fundraise Up is easy to use. Their service team is consistently helpful, and they’re always making improvements to the platform. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

The main downside is that in Fundraise Up you can’t merge accounts. When donors ask for this and I have to tell them it isn’t currently possible, it doesn’t always go over well with them. Review collected by and hosted on G2.com.

Response from Marissa Jansen of Fundraise Up

Thank you for the kind words! We're glad to hear the platform has been easy to use and that our service team has been consistently helpful. We're always working to make Fundraise Up better, so that means a lot.

We appreciate the feedback on account merging. We understand that can be frustrating when donors are asking for it. It's something we're aware of and will keep in mind as we continue to improve the platform. Thank you for sharing!

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Finally, a truly global fundraising solution!"
4.5/5
What do you like best about Fundraise Up?

If you are an international non-profit, Fundraise Up is the solution you've been looking for. It’s the first platform we’ve seen that seamlessly handles multi-country fundraising in one place.

The highlights for us:

Localized Compliance: Handles things like UK Gift Aid out of the box.

Subaccount Structure: One platform with shared branding, but different bank accounts for each country (USA, UK, Canada, Australia).

Salesforce Integration: Flexible and easy to map to our existing CRM setup.

It has drastically reduced our administrative overhead and simplified our global campaigns. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

While the platform is excellent for international growth, the Zapier-to-Salesforce integration has two significant gaps that create manual work for our team:

Multi-currency Data Mapping: Currently, the Zapier integration doesn't include the original donation amount for non-USD transactions in the mappable data. This forces us to manually go into Salesforce and enter the local currency amount for every international donation, which is a major hurdle for a global org.

P2P Trigger Limitations: There isn't a straightforward Zapier trigger to create a new Salesforce Campaign when a Peer-to-Peer fundraiser signs up. Currently, we can only trigger an action once a donation is actually made. This makes it difficult to track and nurture new fundraisers the moment they start their campaign.

Fixing these two integration gaps would make the platform nearly perfect for our workflow. Review collected by and hosted on G2.com.

Katy M.
KM
Katy M.
President and CEO
Small-Business (50 or fewer emp.)
"Fundraise Up is everything nonprofits need"
5/5
What do you like best about Fundraise Up?

This platform is user-friendly and clean. I've heard from donors how much they like its clarity. It works well and is supported by a responsive team. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

Fees, of course. But you'll have that wherever you go I suppose. Thankfully most folks opt to cover them, but when they don't it's not fun. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Highly Customizable, Polished Donation Experience"
5/5
What do you like best about Fundraise Up?

Fundraise Up is highly customizable, intuitive, and has a very polished and professional look. It covers all needs for donations, for organizations, and donors themselves. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

There’s very little I can pick at, and when I have anything I’d like to suggest or need support with, the team is quick to respond. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Lightning-Fast Responses to Every Enquiry"
4.5/5
What do you like best about Fundraise Up?

Very fast replies to any enquiries that we have. The display of data as percentage and caparisons with previous year month and everything is the best. Easy to sync with other platforms like HubSpot where we get all recuring plans and every data there for workflow. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

We work on a project where the api of fundraiseup was used and if we pull more than i guess 1500 around data at once then it give code 429, thats exhausting. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless Giving with Cutting-Edge Technology"
5/5
What do you like best about Fundraise Up?

Ease of use, industry-leading tech that is constantly optimizing the donor experience to make it as easy as possible for people to give using whatever method works best for them. I also appreciate how easily and how well Fundraise Up integrates with our CRM. Their customer support is also top-notch: they reply quickly with answers that are easy for non-tech oriented people to understand. Setting up Fundraise Up was also extraordinarily easy. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

I wish the fee structure was a bit lower! Review collected by and hosted on G2.com.