--- title: Fundraise Up Reviews meta\_title: 'Fundraise Up Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 86 reviews by the users' company size, role or industry to find out how Fundraise Up works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 86 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

### Fundraise Up Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **swift and effective customer support** , making integration and assistance hassle-free and reliable. [(16 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048039&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** of Fundraise Up, making donation processes simple and intuitive for everyone. [(15 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1049189&qs=pros-and-cons#reviews)

Users love the **easy integrations** of Fundraise Up, making it simple to implement and enhance donor experiences. [(8 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=2012519&qs=pros-and-cons#reviews)

Users commend the **seamless CRM integration** of Fundraise Up, enhancing their overall experience and ease of use. [(7 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1049203&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Fundraise Up, finding it intuitive and seamless for both donors and staff. [(7 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1047899&qs=pros-and-cons#reviews)

Users find **limited customization options** in Fundraise Up, particularly for advanced features and specific layout requirements. [(4 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048928&qs=pros-and-cons#reviews)

Users find **missing features** frustrating, as some desired options and customizations are not available in Fundraise Up. [(4 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048619&qs=pros-and-cons#reviews)

Users express concern over the **high fees** associated with Fundraise Up, affecting overall satisfaction and budget management. [(3 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048222&qs=pros-and-cons#reviews)

Users struggle with **integration issues** such as limited connectivity with advertising platforms and Salesforce, complicating workflows. [(3 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048875&qs=pros-and-cons#reviews)

Users find **advanced customization options limited** in Fundraise Up, especially without developer support, making setup challenging. [(3 mentions)](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048679&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Fundraise Up

##### 1. Customer Support

Users commend the **swift and effective customer support** , making integration and assistance hassle-free and reliable.
[
See 16 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048039&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Katy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katy M.")
KM

Katy M.

Small-Business (50 or fewer emp.)

5.0/5

"Fundraise Up is everything nonprofits need"

What do you like about Fundraise Up?

This platform is user-friendly and clean. I've heard from donors how much they like its clarity. It works well and is supported by a responsive team.

 ![Fred S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred S.")
FS

Fred S.

Small-Business (50 or fewer emp.)

5.0/5

"Chamechanger"

What do you like about Fundraise Up?

The ability to set up a variety of fundraising campaigns and made them accessible to our audiences across all media and communication channels. Excell

##### 2. Ease of Use

Users appreciate the **ease of use** of Fundraise Up, making donation processes simple and intuitive for everyone.
[
See 15 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1049189&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Diego S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego S.")
DS

Diego S.

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive Donation Experience with Powerful Analytics and Optimization Tools"

What do you like about Fundraise Up?

What I like most about Fundraise Up is how it simplifies the donation experience for users while still providing strong analytics and optimization too

 ![Andrea D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea D.")
AD

Andrea D.

Small-Business (50 or fewer emp.)

5.0/5

"Very User-Friendly and Easy to Implement for Non-Profit Sites"

What do you like about Fundraise Up?

I like that It's very user-friendly and I can easily implement it within my client's site which is a non-profit organization.

##### 3. Easy Integrations

Users love the **easy integrations** of Fundraise Up, making it simple to implement and enhance donor experiences.
[
See 8 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=2012519&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Andrea D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea D.")
AD

Andrea D.

Small-Business (50 or fewer emp.)

5.0/5

"Very User-Friendly and Easy to Implement for Non-Profit Sites"

What do you like about Fundraise Up?

I like that It's very user-friendly and I can easily implement it within my client's site which is a non-profit organization.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Finally, a truly global fundraising solution!"

What do you like about Fundraise Up?

If you are an international non-profit, Fundraise Up is the solution you've been looking for. It’s the first platform we’ve seen that seamlessly handl

##### 4. CRM Integration

Users commend the **seamless CRM integration** of Fundraise Up, enhancing their overall experience and ease of use.
[
See 7 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1049203&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Albert D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Albert D.")
AD

Albert D.

Mid-Market (51-1000 emp.)

4.0/5

"Streamlines Donations with Proactive Support"

What do you like about Fundraise Up?

I find Fundraise Up to be very straightforward, making it easy for donors to donate with a variety of elements to choose from. Managing data is simple

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Finally, a truly global fundraising solution!"

What do you like about Fundraise Up?

If you are an international non-profit, Fundraise Up is the solution you've been looking for. It’s the first platform we’ve seen that seamlessly handl

##### 5. Easy Setup

Users appreciate the **easy setup** of Fundraise Up, finding it intuitive and seamless for both donors and staff.
[
See 7 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1047899&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Fred S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred S.")
FS

Fred S.

Small-Business (50 or fewer emp.)

5.0/5

"Chamechanger"

What do you like about Fundraise Up?

The ability to set up a variety of fundraising campaigns and made them accessible to our audiences across all media and communication channels. Excell

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Giving with Cutting-Edge Technology"

What do you like about Fundraise Up?

Ease of use, industry-leading tech that is constantly optimizing the donor experience to make it as easy as possible for people to give using whatever

### 5 Cons or Disadvantages of Fundraise Up

##### 1. Limited Customization

Users find **limited customization options** in Fundraise Up, particularly for advanced features and specific layout requirements.
[
See 4 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048928&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Diego S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego S.")
DS

Diego S.

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive Donation Experience with Powerful Analytics and Optimization Tools"

What do you dislike about Fundraise Up?

One thing I dislike about Fundraise Up is that some advanced customizations feel limited unless you have developer support. Although the platform is g

 ![Roji Kurian I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roji Kurian I.")
RI

Roji Kurian I.

Mid-Market (51-1000 emp.)

4.5/5

"Donor-Friendly, High-Converting Donation Experience with Fundraise Up"

What do you dislike about Fundraise Up?

What I dislike about Fundraise Up is the limited flexibility in deep customization for certain layouts and flows. It can also feel costly for smaller

##### 2. Missing Features

Users find **missing features** frustrating, as some desired options and customizations are not available in Fundraise Up.
[
See 4 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048619&qs=pros-and-cons#reviews)

See Related User Reviews

PG

Poppy G.

Small-Business (50 or fewer emp.)

5.0/5

"Quick and good service"

What do you dislike about Fundraise Up?

A couple of features that haven't been implemented yet but these are updated a lot.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Incredible customer support"

What do you dislike about Fundraise Up?

There are some aspects that are not ideal when using it with Nonprofit Success Pack, but it works better than any other platform available. Also, whe

##### 3. High Fees

Users express concern over the **high fees** associated with Fundraise Up, affecting overall satisfaction and budget management.
[
See 3 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048222&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Katy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katy M.")
KM

Katy M.

Small-Business (50 or fewer emp.)

5.0/5

"Fundraise Up is everything nonprofits need"

What do you dislike about Fundraise Up?

Fees, of course. But you'll have that wherever you go I suppose. Thankfully most folks opt to cover them, but when they don't it's not fun.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Giving with Cutting-Edge Technology"

What do you dislike about Fundraise Up?

I wish the fee structure was a bit lower!

##### 4. Integration Issues

Users struggle with **integration issues** such as limited connectivity with advertising platforms and Salesforce, complicating workflows.
[
See 3 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048875&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Gerardo E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerardo E.")
GE

Gerardo E.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent Donation Tracking and Clear Source Attribution"

What do you dislike about Fundraise Up?

I don't like the lack of integration it has with digital advertising platforms.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Finally, a truly global fundraising solution!"

What do you dislike about Fundraise Up?

While the platform is excellent for international growth, the Zapier-to-Salesforce integration has two significant gaps that create manual work for ou

##### 5. Limitations

Users find **advanced customization options limited** in Fundraise Up, especially without developer support, making setup challenging.
[
See 3 mentions
](https://www.g2.com/products/fundraise-up/reviews?filters%5Bsentiment_snippet%5D=1048679&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Diego S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego S.")
DS

Diego S.

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive Donation Experience with Powerful Analytics and Optimization Tools"

What do you dislike about Fundraise Up?

One thing I dislike about Fundraise Up is that some advanced customizations feel limited unless you have developer support. Although the platform is g

 ![Roji Kurian I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roji Kurian I.")
RI

Roji Kurian I.

Mid-Market (51-1000 emp.)

4.5/5

"Donor-Friendly, High-Converting Donation Experience with Fundraise Up"

What do you dislike about Fundraise Up?

What I dislike about Fundraise Up is the limited flexibility in deep customization for certain layouts and flows. It can also feel costly for smaller

 ![Makau M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Makau M.")
MM

Makau M.

Senior Salesforce Consultant

Small-Business (50 or fewer emp.)

8/6/2025

"Effective, User-Friendly & Easy to integrate - Incredible Customer Support"

5/5

What do you like best about Fundraise Up?

FundraiseUp is a practical, effective, easy to integrate and user-friendly software. The support is incredible and competent Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

So far I'm happy with the platform functionalities Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Campaign Management Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Aaron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron S.")
AS

Aaron S.

Digital &amp; Data Operations Lead

Small-Business (50 or fewer emp.)

9/9/2024

"Simply the best donor experience"

5/5

What do you like best about Fundraise Up?

They're always testing to optimize donation flows. Their look and feel is so good that most other platforms' changes in recent years seem to be trying to duplicate what Fundraise Up has done. Also, their support is fast and helpful, and their integrations keep all of our data in sync with our CRM. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

Maybe there is such a thing as too much testing. Once, I had an issue where a donation form was defaulting to monthly instead of one-time, and that did not make sense for the context of my link. Support said they were testing a feature, but there was no way to opt out of this test for this particular campaign. (Other AI/machine learning optimizations can be disabled if needed, but not this one yet. So I ended up forcing the one-time default with URL parameters to make the donation link work the way I needed it too.) Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Best available donor experience.

Auto-update recurring donor card info.

Magic link sign-in for donors to edit their own monthly gifts. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions")
AR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

2/27/2025

"Incredible customer support"

4.5/5

What do you like best about Fundraise Up?

The platform works very well with our Salesforce CRM integration. In addition, the customer support is extremely quick and very helpful. I am often able to resolve something after just receiving one response, then I am pointed in the right direction and on my way. The support team is very knowledgeable of Salesforce as well and thus able to support questions about the integration very well. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

There are some aspects that are not ideal when using it with Nonprofit Success Pack, but it works better than any other platform available. Also, whenever we have made a feature request we have not seen them implemented yet. But we understand these can take time and need to be incorporated into the update roadmap. Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Creates a seamless platform for managing our online donation and integrating it with Salesforce and our website easily. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Fund-Raising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fund-Raising")
AF

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

8/8/2024

"Excellent support"

5/5

What do you like best about Fundraise Up?

The people with little technical ability will find the platform backend easy to use. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

Additional fees incurred for transaction integration with stripe. Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Supporter experience. Increase in donations. Review collected by and hosted on G2.com.

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7/15/2025
Current UserValidated ReviewerSource: Organic

TW

Therese W.

Digital Fundraising Manager

Mid-Market (51-1000 emp.)

8/21/2024

"Our best supplier by a long way"

5/5

What do you like best about Fundraise Up?

Initially I was looking for a product to support our regular giving programme, I wanted something that offered flexibilty for our supporters. In short terms, I was absolutely blown away by what Fundraise Up was able to offer us. It (unintentionally) solved some other pretty major internal problems that I was also trying to fix, so its hard to describe just how life changing Fundraise Up has been for us, both internally, but our data speaks for itself. The diversification of payment types and the use of AI have been utterly exemplary areas of the platform. We're due to do our two year review to staff internally and it's weird to say that we're excited to do this, and we're proud. I haven't even started raving about the amount of support we recieved, and continued to recieve, to make this continue to become a huge success story for us. Thank you. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

As our account manager knows, we just want folders for our campaigns. But this isn't even a dislike, it's just a teeny change so I can organise things better! Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

It would be easier to list what Fundraise Up isn't solving. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

2/5/2025

"FundraiseUp support is amazing"

4.5/5

What do you like best about Fundraise Up?

FundraiseUp's support team are great professionals and experts. Whenever I have an issue brought about by the complexity of our customization, they are always swift to respond back and they provide amazing insight and solutions. They are always able to figure out even the cases that are perplexing to our business users. Amazing support! Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

It might be challenging to figure out where a setting is sometimes but mostly it's easy to use Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Great and integrates well with our organization website and works seamlessly. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Fund-Raising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fund-Raising")
AF

Verified User in Fund-Raising

Enterprise (\> 1000 emp.)

8/19/2024

"Best Fundraising Platform I've Ever Used"

5/5

What do you like best about Fundraise Up?

There are so many great things to say about Fundraise Up. First, let's talk money. Our conversion rates and average gifts were higher during our extensive pilot and have continued to improve over time. Second, the product itself took minutes to set up. Seriously. Minutes. Third, the platform is the most intuitive and easy to use of any platform we use or I have ever used. It's just simple and clear. With the elements (widgets) you can do so many things like pop-ups, embedded forms, buttons, links, donor rolls, and so on. And to place that on your website, it's one tiny snippet of code that again, just works. It's dead simple to use.

I also love that FRU keeps rolling out new features and functionality. We get great customer service and only pay a per transaction fee which 80% of our donors cover. Bluntly, the competition contacts me regularly to consider using them instead of FRU, but I can't even imagine changing solutions anytime soon. There so much to love and I highly recommend you at least check them out. They won't waste your time and you'll likely love what you see. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

The only downside I can think of is that in order to make FRU so usable and converting donations at the highest rates, there isn't a lot of flexibility in terms of the order of your fields or showing all the fields in a single column versus a multi-step form. So parts of the experience are locked down and there isn't as good of visibility into where the donors are abandoning within the checkout experience as I would like to see. Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

We needed a way to quickly and easily set up donation forms that convert at the highest levels, maximizing revenue for our organization. And our website page owners love the pop-up experience since the user never leaves their page to donate. Once they are done giving, they close the pop-up and are still right there on the content where they started. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/29/2024

"Great product that balances out of box features and customizations"

4/5

What do you like best about Fundraise Up?

Fundraise up has a wide range of built in tools supporting complex online fundriaisng programs. The interface is really easy to use, create new fundriasing campaigns and see relevant insights. The donor portal is an excellent benefit to save our team time and gives our donors control of their giving. Fundraise up is well localized in many languages and currencies. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

Fundriase up intergration to payment processors and crm could be more refined. We do see limitations with enabling different payment methods, where the payment flow is not fully optemized for the donor's expected user expereince. I wish there was more developpment to understand regional and cultural payment norms, if the product is going to fully support a global audience. We have also expereince limitations to the data and it's flexibility with our crm. Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Acting as a donation form and payment gateway, localized in many languages and currencies. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Fund-Raising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fund-Raising")
AF

Verified User in Fund-Raising

Enterprise (\> 1000 emp.)

8/19/2024

"Fantastic Product, Support, and Innovation"

5/5

What do you like best about Fundraise Up?

We've had the pleasure of using Fundraise Up, and it has been a fantastic experience for our organization. The platform stands out for its simplicity of use, making it accessible for our team and ensuring that our donors have a seamless experience when making contributions.

What truly sets Fundraise Up apart, though, is its incredible staff. They are responsive, knowledgeable, and always willing to go the extra mile to ensure we get the most out of the platform. Their support has been instrumental in helping us optimize our fundraising efforts.

Additionally, we greatly appreciate Fundraise Up's willingness to innovate based on donor needs. The team listens to feedback and proactively implements updates and new features that align with the evolving expectations of donors. This commitment to continuous improvement has significantly enhanced our fundraising strategies.

Overall, Fundraise Up has been an invaluable partner in helping us achieve our fundraising goals. We highly recommend them to any organization looking for a reliable, forward-thinking platform. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

While we've found a lot to appreciate about Fundraise Up, particularly its user-friendly design and proactive support team, there are a few areas where the platform could be improved.

One of the main challenges we've encountered is with some of the out-of-the-box features. Although these features are generally well-designed, we've found that they often have limited ability for customization. This can be frustrating when we're trying to tailor the platform to better fit our specific needs and branding requirements.

We understand that Fundraise Up prioritizes simplicity and ease of use, but offering more flexibility in customization would significantly enhance the platform's utility for organizations with more complex or unique needs.

Despite these limitations, Fundraise Up remains a strong platform that has helped us achieve our fundraising goals. We hope to see continued development in this area to better meet the diverse needs of its users. Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

Fundraise Up is solving how to create a smooth donor experience for fundraising. They make a complex problem into something that is easy to grasp for both the user and end user. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

TW

Taylor W.

Director of Philanthropy Operations

Small-Business (50 or fewer emp.)

10/10/2024

"Customer Support Is Top Tier"

5/5

What do you like best about Fundraise Up?

The product itself is incredibly user-friendly from both the administrator side and the donor side. The donor portal is straightforward and easy to use. Aside from that, Fundraise Up's customer support team is highly responsive and they've always been able to fix the issue quickly and effectively. They truly set the standard for customer support. Review collected by and hosted on G2.com.

What do you dislike about Fundraise Up?

n/a -- our organization loves Fundraise Up! Review collected by and hosted on G2.com.

What problems is Fundraise Up solving and how is that benefiting you?

FundraiseUp provides direct integration into our CRM, and captures highly valuable data during the donor's gift transaction that informs much of our marketing. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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[Donor Management](https://www.g2.com/categories/donor-management)[Fundraising](https://www.g2.com/categories/fundraising)

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