The product is flexible and reliable. The best part of Fullcast, which sets them apart from their competitors are their people. They feel like an extension of our business. They are responsive and take care of our needs just like someone who is on the internal team. Review collected by and hosted on G2.com.

I have not found any downsides of using fullcast.io to date. We use it for routing on multiple objects and are expanding all the time. We even have some teams managing their own routing, which is amazing. Review collected by and hosted on G2.com.

I'm personally using Copy.ai. It is the best tool for writing copies. It can produce engaging text across various formats and styles, including blog posts, social media captions, product descriptions, or creative storytelling. Review collected by and hosted on G2.com.

Sometimes it's pretty clear that AI-generated content lacks the human touch or nuance that some users desire. Plus, the customization options within each template might be limited for users seeking more specific or niche writing needs. Review collected by and hosted on G2.com.

I like the ability to set changes for future dates and manage territories proactively. I also like the ease of exceptions as things tend to stray from set rules. Review collected by and hosted on G2.com.

The platform requires a lot of clicks to make changes effective. It is also not the easiest to navigate as a new user. I needed to leverage our CSM multiple times to gain proficiency in the basic functions.

The reporting features are not self serve, time to implement is lengthy and just about any big change requires hours of manual work and checking or engagement with the CSM Review collected by and hosted on G2.com.

The email content it helps me with coming up with email subject lines or blogs Review collected by and hosted on G2.com.

Wish I could have a better payment lower cost Review collected by and hosted on G2.com.

One of the most useful features of Copy.ai is its ability to generate text variations for different marketing purposes and for a wide range of target audiences. The app is also capable of generating a large amount of content in a short time, making it ideal for those who need to produce large amounts of content quickly.

Additionally, Copy.ai features an intuitive and easy-to-use interface that allows users to customize and refine automatically generated content. The platform also offers a wide range of templates and layouts to help users create visually appealing content. Review collected by and hosted on G2.com.

One possible downside to Copy.ai is that while it is capable of generating high-quality content, it can lack the creativity and human perspective that a human writer would bring. Also, while the app has a wide range of features and customization options, some of these features may require technical knowledge or marketing skills. Review collected by and hosted on G2.com.

Fullcast is a brilliant tool that our organization utilizes for routing leads and opportunities. I love the flexibility that fullcast has with their tool with regards to what can be routed and how. Being able to utilize any fields as a criteria to route opened the door for us in routing not only by region, but also preferred language, MQL reasons, etc. Fullcast continues to evolve having paid close attention to their customers needs and have recently rolled out a Holdover policy that was exactly what our Sales Ops team needed.

Speaking about the people aspect of fullcast.io....the Customer Success Team is top notch! They are extremely patient, helpful, and kind when we have questions around routing with Fullcast. Shoutout to Leesa Tietjen because she hands down is one of the best CSMs that I have personally worked with in my entire career. She embodies what customer success means to Fullcast and their customers. Review collected by and hosted on G2.com.

The user experiences of the fullcast tool itself can be difficult to use. Currently, searching for which participants are in what router is very difficult to do within the tool. We utilize a SFDC report to do so.

We have also experienced issues adding participants to a router as it will not save the person into the policy if there is another process that is utilizing the policy. You would need to double check if the person is on the router via an SFDC report or go back into the policy to check after clicking save. Aside of performance issues with the adminstration side of the tool, the creativity and flexibility is great! Review collected by and hosted on G2.com.

Far easier to get going with Fullcast than my experiences with Anaplan or Adaptive which often require millions of dollars and 6-12 months of professional services. With Fullcast you can be up and running in hours or days, especially if you have less than 100 reps or so. The team is also very accomodating and willing to roll up their sleeves to help optimize your Fullcast instance based on your specific approach to GTM (e.g., segmentation, territory optimization). They were also flexible where needed on contracting as we worked through the POC together. Where we ran into a few challenges on the product end, they also went above and beyond to innovate for us as needed. Review collected by and hosted on G2.com.

Not available through the Salesforce exchange which led to need for custom fields/packages and headaches on security/privacy. Also, we have over a thousand reps so while Fullcast is good once everything is set up, it takes quite a bit of work to stand up. Finally, as with all territory management software solutions, you need to have good data hygiene in your CRM. Fullcast identified many of our data issues quite clearly, but we need to get these under control before being able to get the most out of the platform. Finally, limited ability for users to provide input in Fullcast (e.g., account disqualification) requiring managers to switch between SFDC and Fullcast. Review collected by and hosted on G2.com.

The Territory Planning and Management module is very easy to learn, implement and use. It helps remove substantial manual work that typically comes with managing Territories such as ad-hoc adjustments and assignment changes. What's more, Fullcast's customer support and account management is excellent. Review collected by and hosted on G2.com.

The lead routing module is not as easy to use as Territory management. Review collected by and hosted on G2.com.

It is directly integrated to my office GMail account, and from there directly into SalesForce. No longer am I wasting time/copy pasting emails into SF so that I can review communications relative to the account, no longer am I manually uploading documents to SalesForce either. If the email comes from a contact that is associated to an account in SF, I can rest assured that the email will automagically post to SF and if I wish to upload attached documents I can upload them as well with just a couple of clicks.

Furthermore, if I wish to add a conversation that is not associated to a contact, I can do this as well by searching for the account with the Ebsta buttons that populate to every email and upload those conversations and/or documents to the SF account.

It's easy to learn, and very effective, saves me hours every day. Review collected by and hosted on G2.com.

I wish it could automatically upload the email conversations sooner. I don't know that I would call it a dislike, but I would prefer to be able to see it in the SF account sooner. It is reliably there within 24 yours, without fail, but I would prefer the upload to happen within the hour, vice within a day. Review collected by and hosted on G2.com.

I love the structure of its responses. Its style of presentation is quite outstanding, and it is strict as to the number of words required in the prompt Review collected by and hosted on G2.com.

It has limited knowledge in some fields. For example, when prompted for an album review, after 4 trials, I received 2 different numbers when it came to the number of tracks in the album Review collected by and hosted on G2.com.