Just an AI writing tool which works just fine. Review collected by and hosted on G2.com.

They don't have the ability to edit the input in a chat. I need to continue in the same tread formulate the input from the beginning again. Review collected by and hosted on G2.com.

1. Perhaps the best support out of any solution I have ever used

2. Pretty intuitive to create your own charts. Atrium allows sales managers to play with the data themselves without needing as much SFDC knowledge, with better and more customizable visualization than standard SFDC and better ease of use than a looker or tableau for no code.

3. AI features are good at pointing out things to pay attention to. It is a bit overly sensitive and will produce false positives in terms of not so important bullet points but I expect the quality to continue to improve on pace with the rest of AI. Review collected by and hosted on G2.com.

1. Heavy on API call usage within SFDC.

2. This is less of a dislike but more of a axiom with any tool. Garbage in Garbage out in terms of data and configuration. Atrium can only do so much out of the box. If internal definitions are tailored to your specific organization's needs it will require more work to get it working as intended. Review collected by and hosted on G2.com.

Atrium's out of the box metrics provide a remarkable amount of information on sales rep performance. Before investing in Atrium our frontline leaders did not have the data they needed to properly coach up reps- now they do! Our managers are now logging into Atrium almost every day.

Additionally, the Atrium team is extremely responsive and helpful. They've been willing to help us build things, have hopped on live calls with our leaders to train them up on the tool, and I've even spoken live with the CEO about what would make Atrium even more useful. Review collected by and hosted on G2.com.

I would love to make the administration of users a bit easier- it's a lot of manual effort to add users/change hierarchy etc. Connections with Okta/SFDC to this end would be very helpful Review collected by and hosted on G2.com.

It has vast specifications for each level of content generation. Very comprehensive tool. Easy to use and implement. You can use it N number of times depending upon the usage. Review collected by and hosted on G2.com.

It doesn't serve any content generation needs at all. It's a bit pricey. Review collected by and hosted on G2.com.

Atrium allows me to unlock actionable insights on each of my rep's performance. It's centralized and easy for me to consume. I can share detailed feedback and give practical recommendations that improve individual performance. It's improved my team's 1:1's and helped us be more effective. Review collected by and hosted on G2.com.

Nothing currently. I've been impressed with the platform functionality. Review collected by and hosted on G2.com.

Atrium has helped us up our reporting game. In many of our leadership meetings we're pulling in reports directly from Atrium instead of Salesforce. We're able to disect data with more confidence, and see information that Salesforce can't report on. As a leader of a segment, Atrium AI helps pinpoint where to coach the reps Review collected by and hosted on G2.com.

Configuration takes a minute and because it's pulling in data from other parties sometimes where to start with the customization can be confusing. Small problem. Review collected by and hosted on G2.com.

The AI is very intuitive and offers you data backed information that helps you to not only coach your team but to self reflect and improve your sales performance. Review collected by and hosted on G2.com.

Although it integrates with the CRM, the data is not real time and it can sometimes be a day or more out which means that for daily data we have to go direct to the CRM. Review collected by and hosted on G2.com.

I like the goals feature on Atrium. It is useful getting an overview of how my team are performing and how close they are from hitting their KPIs. Review collected by and hosted on G2.com.

It is not as configurable as I would like. I would like to be able to click further into opportunities like on salesforce so that I can do more in depth analysis. Review collected by and hosted on G2.com.

If you've dealt with territory creation, lead routing, speed-to-lead tracking, account structures, account data cleansing, operational capacity planning - this is my go-to. Also, they offer a good partnership with a wealth of advice and best practices. Review collected by and hosted on G2.com.

Nothing else really does this so it's hard to provide a relative critique. I think some usability updates would definitely help certainly. Exposing capabilities to sales/cs manager to self-manage would be interesting but you'd have to have lots of guardrails. Review collected by and hosted on G2.com.

My favorite thing about Atrium is that it can create meaningful insights from a number of different data sources which is important to measure the productivity of your sales reps. Often times you are completely reliant on CRM data which can be problematic depending on the hygeine of your CRM. Atrium integrates with gmail as well as other sources of relevant data to give you a more complete picture of how sales reps are doing. In addition to that it allows much greater insight into the data at different points in time. I can easily see metrics at various different time frames and it's super easy to access in a dashboard form. I also really enjoy the functionality of being able to push notifications to slack channels and email for visibility. Review collected by and hosted on G2.com.

I love Atrium and the insight it gives you however there is a little bit of a barrier to entry to understand how it works. Their support team has been great but usually you have a few users who really know what they are doing and they dictate what metrics are more seen but that is the case with most technology. So atrium isn't much different in that regard. Review collected by and hosted on G2.com.