Ipqa O.
IO
Ipqa O.
ipqa officer
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Website-Ready Customer Support with Video Hotline, Scheduling & Group Rooms"
5/5
What do you like best about FullCall?

It’s designed especially for websites and customer service — letting visitors contact you directly through your site. Features like video hotline, call transfers, scheduling, and group rooms help support teams interact with customers more effectively. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

FullCall offers a free plan after the trial, but the advanced features are part of paid plans — which may not suit all budgets. Review collected by and hosted on G2.com.

john c.
JC
john c.
Data Analyst [Contractor]
"Effortless Calls with High-Quality Audio and Integration"
4/5
What do you like best about FullCall?

I love how FullCall allows effortless communication with friends and business associates in other countries seamlessly. I find the setup process straightforward and easy, saving me time. The HD formats and high-quality audio calls stand out, providing excellent conversational flow and integration. My preference for FullCall is rooted in its secure system, which my network values over other mainstream platforms. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

I find the pricing structure of FullCall an area for improvement. It would be beneficial if there was a feature or an option to offer the service free for an initial period, such as thirty days, to allow users to fully experience its unique qualities before committing to a purchase. Review collected by and hosted on G2.com.

ALBA O.
AO
ALBA O.
Analyst
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"I can speak, see, chat, and share screen from the website."
4.5/5
What do you like best about FullCall?

It is very practical and easy to access the platform from the website. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

As a guest, I cannot access the call log. Review collected by and hosted on G2.com.

Mahmoud H.
MH
Mahmoud H.
DevOps Engineer
Mid-Market (51-1000 emp.)
"FullCall: Stable, Efficient, and Easy to Use"
4.5/5
What do you like best about FullCall?

What I appreciate most about FullCall is the platform's stability. The call quality is consistently clear, connections are established quickly, and it enables my team to handle customer conversations more efficiently. Additionally, the analytics provided are valuable for tracking our performance. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

What I find frustrating about FullCall is that certain features demand additional configuration, which can be inconvenient. The mobile app sometimes runs slowly as well. Additionally, I feel it could benefit from improved integration with other tools. Review collected by and hosted on G2.com.

James M.
JM
James M.
Cleaning
Mid-Market (51-1000 emp.)
"Effortless Coordination & Cost-Saving Solution"
4.5/5
What do you like best about FullCall?

I like everything about FullCall. I find the virtual rooms and group chat features very valuable, especially being able to create specialized rooms for up to four people. The initial setup of FullCall was simple. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

Nothing it's great Review collected by and hosted on G2.com.

Yakubu Danjuma  A.
YA
Yakubu Danjuma A.
CEO
Small-Business (50 or fewer emp.)
"User-Friendly Interface, But Needs Better Audio Control"
4/5
What do you like best about FullCall?

I appreciate FullCall's user-friendly interface, which makes it easy to navigate and understand. This simplicity sets it apart from other video conferencing tools I've used. I find the platform reliable for video conferences, and its features are satisfactory. The ease of interaction without complexity is a major advantage. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

I find that during video conferences, switching to audio can sometimes cause the connection to hang momentarily, which is a bit inconvenient. Additionally, the feature where users cannot mute themselves without the organizer's permission is something I'd want to change for smoother interaction during conferences. Review collected by and hosted on G2.com.

Nikhil Nair A.
NA
Nikhil Nair A.
Sr Reservation staff
Small-Business (50 or fewer emp.)
"Real-Time Customer Engagement with Chatbots, Widgets, and Multi-Channel Support"
5/5
What do you like best about FullCall?

real-time customer engagement on websites and apps.Includes chat widgets, automated chatbots, and multi-channel support Review collected by and hosted on G2.com.

What do you dislike about FullCall?

Users often dislike that the "full call" role-play method is often done incorrectly, providing only a single repetition rather than iterative, structured practice. Review collected by and hosted on G2.com.

Harishwar M.
HM
Harishwar M.
Assistant Manager - Client services and Transition
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best-in-Class Business Communication & Live Chat—Very User-Friendly"
5/5
What do you like best about FullCall?

It’s the best business communication and live chat software, and it’s very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about FullCall?

Nothing to add as of now, since I’m still a beginner and just getting started with this tool. Review collected by and hosted on G2.com.

Radha V.
RV
Radha V.
AI Product Associate
Small-Business (50 or fewer emp.)
"Simply integrate and you are good to go!"
4/5
What do you like best about FullCall?

I found the integration with our website very simple. We used to interact with our clients on our website. They raise a request, and we create a video conferencing link, and they receive a notification for the same. They were able to join using the link provided Review collected by and hosted on G2.com.

What do you dislike about FullCall?

The creation of rooms took a bit longer than expected, but we could use them once created. Please solve this issue if possible if you are coming up with any other updated version. Keep this on your bucket list while testing. Review collected by and hosted on G2.com.

Karthikeyan S.
KS
Karthikeyan S.
Cloud Engineer
Enterprise (> 1000 emp.)
"New video chat, messaging and collaboration tool"
2.5/5
What do you like best about FullCall?

It is a good tool for collaboration, canned messages, branding content and geotargeting. It is simple and easy to use. It is good for small teams, full call can be a go to collab solution in small scale Review collected by and hosted on G2.com.

What do you dislike about FullCall?

The competition has more features for trainings and rooms , file sharing etc. There is room for lot of improvement. Also the connectivity can be a lot better. Review collected by and hosted on G2.com.