--- title: FullCall Reviews meta_title: 'FullCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how FullCall works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 30 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # FullCall Reviews **Vendor:** FullCall **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.3/5.0 **Total Reviews:** 30 ## About FullCall FullCall Your favourite video chat. The highest standard of online customer service. With FullCall, you and your customers can interact freely on your website: video, audio and chat. This is the fastest way to help your customers. Get even closer to them by using this innovative solution. What’s the easiest way to explain what FullCall is? It is a tool for video, audio and chat communication through your website. Customers who visit your website will be able to contact your company through the communication channels you provide. You choose how you serve your customers by adapting FullCall to your customer service department. ## FullCall Pros & Cons **What users like:** - Users value the **ease of use** of FullCall, appreciating its seamless integration and organized call management. (6 reviews) - Users appreciate the **easy setup** of FullCall, enabling quick start for efficient business communication and call management. (4 reviews) - Users enjoy the **clear audio quality** of FullCall, enabling effective communication and reducing misunderstandings during conversations. (3 reviews) - Users praise FullCall for its **high-quality voice and video calls** , enhancing seamless communication for business and personal use. (3 reviews) - Users praise FullCall for its **intuitive interface** , which streamlines communication and enhances clarity during interactions. (3 reviews) - Simplicity (3 reviews) - Breakout Rooms (2 reviews) - Customer Support (2 reviews) - Easy Communication (2 reviews) - Users find FullCall to be highly **reliable** for video conferences, appreciating its ease of use and simplicity. (2 reviews) **What users dislike:** - Users express concerns about the **expensive pricing structure** of FullCall, which may not fit all budgets. (2 reviews) - Users find the **limited customization** of FullCall restrictive, affecting how they manage notifications and call settings. (2 reviews) - Users note several **missing features** in FullCall, particularly in advanced analytics and robust customization options. (2 reviews) - Users experience **connection issues** that cause interruptions during video conferences, detracting from overall usability. (1 reviews) - Users experience **occasional connectivity issues** with FullCall, impacting communication quality and user satisfaction. (1 reviews) - Users experience **control issues** , such as connection delays and limited muting options, hindering smoother conference interactions. (1 reviews) - Customer Support (1 reviews) - Performance Delays (1 reviews) - Phone Issues (1 reviews) - Poor Call Quality (1 reviews) ## FullCall Reviews ### 1. Fast, Reliable Call Routing with a Clean, Uncluttered Dashboard ! **Rating:** 4.5/5.0 stars **Reviewed by:** Kaustubh S. | Fraud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about FullCall?** What really stands out to me is how fast and reliable the call routing is, combined with the clean dashboard. In my day-to-day, I can't afford to have clients waiting or getting dropped when transferring between departments. FullCall handles our call volume without any lag, and the UI isn't cluttered like some of the older platforms we looked at. It just works smoothly in the background. **What do you dislike about FullCall?** The reporting features can feel a little rigid at times. While it tracks all the core metrics we need out of the box, trying to build highly customized, granular reports for specific team activities takes a bit of trial and error. It’s not a dealbreaker, but the reporting interface could definitely be a bit more flexible. **What problems is FullCall solving and how is that benefiting you?** Before we switched over, our team was drowning in messy handoffs and manual data entry. We had people using different tools, calls were getting dropped during transfers, and half the time, notes weren't getting logged, so the next person to talk to a client had no context on the previous conversation. FullCall completely fixed that by giving us one reliable central hub for everything. The biggest benefit has been the automatic logging and the way it handles routing. It easily saves each of our reps a few hours a week on pure admin work, and it keeps us from looking disorganized in front of our clients because whoever picks up the phone actually knows what's going on. ### 2. Seamless Customer Communication with FullCall **Rating:** 5.0/5.0 stars **Reviewed by:** Sajawal Z. | Sales Attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about FullCall?** I use FullCall for communication directly on my website, mainly for live chats and video calls, which help build better customer relationships. I appreciate how it reduces response time and keeps all customer communication in one place, making support easier without switching between tools. I like the simple interface and how easy it is to start live chats and video, making support much more efficient. The real-time notifications are very reliable, ensuring I never miss a customer message. I also appreciate the stable and clear call quality, as it makes conversations smooth and professional. The customization options are great too, allowing me to match it with my website easily, creating a seamless experience for users. **What do you dislike about FullCall?** Sometimes the notifications can be a bit delayed on mobile, and the dashboard could be more intuitive for first-time users. It would also be great to have more integrations with other tools and a bit more control over chat automation. **What problems is FullCall solving and how is that benefiting you?** FullCall reduces response time, consolidates customer communication, and prevents tool-switching, boosting customer satisfaction. It enables direct communication on my website via live chat and video calls, helping answer questions in real time and building better customer relationships. ### 3. Exceptional Video Calls with Top Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sajawal Z. | product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about FullCall?** I use FullCall for customer support, and I really appreciate how it connects me with my customers via video call. Its voice clarity and zero lagging are standout features for me. The voice is clear, and the quality of the video call is very good. I also found the initial setup to be too easy, and the team of FullCall is very cooperative. Overall, everything in FullCall is perfectly alright, and I highly recommend it. **What do you dislike about FullCall?** nothing **What problems is FullCall solving and how is that benefiting you?** FullCall connects me with my customers via video call, offering clear voice quality and zero lagging, making communication seamless. ### 4. Simplicity and efficiency at the service of communication management **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra F. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about FullCall?** What I prefer about FullCall is its simplicity and efficiency in managing communications, which allows for the centralization of calls and contacts in an organized manner. I also appreciate its practical features like call tracking, automatic reminders, and history management, which facilitate daily productivity. **What do you dislike about FullCall?** What I dislike about FullCall is that some advanced features can be limited or not very customizable, and the interface, although functional, can sometimes seem a bit rigid for very specific or complex uses. **What problems is FullCall solving and how is that benefiting you?** FullCall solves the problem of scattered communication management by centralizing calls, contacts, and histories in a single platform. I gain the advantage of saving time, easily tracking my interactions with clients, and better organizing my communication tasks, which improves productivity and responsiveness on a daily basis. ### 5. Website-Ready Customer Support with Video Hotline, Scheduling & Group Rooms **Rating:** 5.0/5.0 stars **Reviewed by:** Ipqa O. | ipqa officer, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about FullCall?** It’s designed especially for websites and customer service — letting visitors contact you directly through your site. Features like video hotline, call transfers, scheduling, and group rooms help support teams interact with customers more effectively. **What do you dislike about FullCall?** FullCall offers a free plan after the trial, but the advanced features are part of paid plans — which may not suit all budgets. **What problems is FullCall solving and how is that benefiting you?** FullCall solves the problem of disconnected or slow customer communication by giving you live voice, video, and chat tools that are easy to use — helping you convert visitors into customers and support them faster. ### 6. I can speak, see, chat, and share screen from the website. **Rating:** 4.5/5.0 stars **Reviewed by:** ALBA O. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about FullCall?** It is very practical and easy to access the platform from the website. **What do you dislike about FullCall?** As a guest, I cannot access the call log. **What problems is FullCall solving and how is that benefiting you?** No account or registration required, immediate access from the web ### 7. FullCall: Stable, Efficient, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Mahmoud H. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about FullCall?** What I appreciate most about FullCall is the platform's stability. The call quality is consistently clear, connections are established quickly, and it enables my team to handle customer conversations more efficiently. Additionally, the analytics provided are valuable for tracking our performance. **What do you dislike about FullCall?** What I find frustrating about FullCall is that certain features demand additional configuration, which can be inconvenient. The mobile app sometimes runs slowly as well. Additionally, I feel it could benefit from improved integration with other tools. **What problems is FullCall solving and how is that benefiting you?** FullCall has made it easier for us to manage customer calls more efficiently. It streamlines our call management process, shortens our response times, and provides valuable analytics that help us monitor our team's performance. ### 8. Effortless Coordination & Cost-Saving Solution **Rating:** 4.5/5.0 stars **Reviewed by:** James M. | Cleaning, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2026 **What do you like best about FullCall?** I like everything about FullCall. I find the virtual rooms and group chat features very valuable, especially being able to create specialized rooms for up to four people. The initial setup of FullCall was simple. **What do you dislike about FullCall?** Nothing it's great **What problems is FullCall solving and how is that benefiting you?** I use FullCall for coordination and client interactions, solving cost issues like loss prevention. I value virtual rooms and group chat, especially for creating specialized rooms for up to four people. ### 9. Real-Time Customer Engagement with Chatbots, Widgets, and Multi-Channel Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil Nair A. | Sr Reservation staff, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about FullCall?** real-time customer engagement on websites and apps.Includes chat widgets, automated chatbots, and multi-channel support **What do you dislike about FullCall?** Users often dislike that the "full call" role-play method is often done incorrectly, providing only a single repetition rather than iterative, structured practice. **What problems is FullCall solving and how is that benefiting you?** Many customers feel disconnected from online brands. FullCall uses video chats to build trust and create a personal, face-to-face connection. ### 10. Best-in-Class Business Communication & Live Chat—Very User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Harishwar M. | Assistant Manager - Client services and Transition, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about FullCall?** It’s the best business communication and live chat software, and it’s very user-friendly. **What do you dislike about FullCall?** Nothing to add as of now, since I’m still a beginner and just getting started with this tool. **What problems is FullCall solving and how is that benefiting you?** It provides live transcription, along with an option for live chatting. ### 11. FullCall User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about FullCall?** FullCall is plugin really user friendly and easily able to intergated with all lastest browser. Trusted plugin our privacy is the first priority when compare with other competitors. **What do you dislike about FullCall?** Better increase new features in term of emoji Also background default setting can be improve little bit.plugin could even more faster which help Fullcall plugin to move ahead then market leaders **What problems is FullCall solving and how is that benefiting you?** FullCall is easy in installation in all browser which help customer to easily access video call in the browser not depend on other external app for this features. ### 12. Amazing way to reach out to your customers instantly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about FullCall?** The easy use of the software is impressive and helps you quickly get your customers' attention. It is not only beneficial but helps a lot in making your life very easy. You don't need to run towards multiple software/plugins if you have fullcall. **What do you dislike about FullCall?** Currently, it works a bit slow with Firefox. But the team has already greatly improved it as per the customer's feedback. Moving forward, more can be improved in this **What problems is FullCall solving and how is that benefiting you?** It is helping me in reaching out to my customers more efficiently and providing them the instant support that they require. It has made lives very easy, and the productivity has increased. ### 13. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmoud R. | Bug Hunter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about FullCall?** Fullcall is one of the best plugins I have ever used , i really love the flexibility and the easy interface **What do you dislike about FullCall?** I don't see anything annoying me while using this product **What problems is FullCall solving and how is that benefiting you?** Communicate with customers in my website Fullcall make us able to contact our customers using our website without using any external programs ### 14. Useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jose G. | Support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about FullCall?** It helps me communicate with my clients on a daily basis. **What do you dislike about FullCall?** Nothing at the moment. I am a relatively new user and so far I have no complaints. **What problems is FullCall solving and how is that benefiting you?** Communicate with clients. Get information about calls. Collect data about the team. ### 15. Website Video call **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about FullCall?** I find this application so helpful for organizations working with clients who want easier communication with the business, instead of sending a text they can video call ad talk through their inquiry. **What do you dislike about FullCall?** I don't have anything that I dislike at the moment. **What problems is FullCall solving and how is that benefiting you?** FullCall is trying to solve the issue of people not being able to chat with real people when they are looking for help. ### 16. Remote work made easier **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie M. | Head of marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about FullCall?** High quality video sessions makes video meetings much easier **What do you dislike about FullCall?** There isn't really anything that I dislike about FullCall **What problems is FullCall solving and how is that benefiting you?** It has made remote working so much easier. Meetings with colleagues and clients run very smoothly ### 17. FullCall Audio VideoChat **Rating:** 5.0/5.0 stars **Reviewed by:** Parveen k. | Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about FullCall?** Easy to install and integrate with site to communicate with client and with friend on audio and vedio smoothly. **What do you dislike about FullCall?** Light and good to uses , some plugin does not support **What problems is FullCall solving and how is that benefiting you?** Useful and cheap tool. ### 18. Really good product with nice features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about FullCall?** - free trial version - good video quality - chatbot help desk **What do you dislike about FullCall?** - overlaps with google suite so might be difficult to replace google. **What problems is FullCall solving and how is that benefiting you?** - internal communication for companies that are working remotely - [View FullCall pricing details and edition comparison](https://www.g2.com/products/fullcall/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A45%3A57+-0500&secure%5Bsession_id%5D=c422a989-6471-44a1-aa1d-b86b21d7bcd3&secure%5Btoken%5D=96114ede9e80bdee1cc777edc2992e8b6855d9f4124c2c1867cf97a2217b5464&format=llm_user) ## FullCall Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Software Type** - Mobile - Browser Application - Desktop Application **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls ## Top FullCall Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,565 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,662 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,648 reviews)