Mehul P.
MP
Mehul P.
CEO
Small-Business (50 or fewer emp.)
"Best in Class ERP, with World Class Customer Support"
5/5
What do you like best about Fulfil?

I've had a fantastic experience with Fulfil.io! Their customer service is top-notch, always responsive and incredibly supportive. The team goes above and beyond to ensure all my needs are met, making the entire process smooth and stress-free. Their dedication to helping their clients succeed is evident in every interaction. Highly recommend Fulfil.io for anyone looking for an ERP/WMS that also provides world-class support. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

The set up process is quite inteste, but it is with all ERPs, so I guess it's not specific to this too but in general when you go from no ERP > ERP, it's a good bit of work but it's worth it. Review collected by and hosted on G2.com.

Tony M.
TM
Tony M.
Small-Business (50 or fewer emp.)
"New/Small Ecomm/Manufacture Start Up - Adopting ERP with Fulfil.IO"
4.5/5
What do you like best about Fulfil?

After months of research, we chose the Fulfil.IO system because it is everything we want for our long-term goal of having an ERP system while being flexible enough for us to ramp up the process at our own pace. The FF development team was quick to understand our unique business needs and patient enough to help guide us through the steps needed to adapt them into their system. API connections were seamless and quick with all of our sales channels. In addition, the FF team took on the additional challenge of guiding us with adaptations needed with our unique graphic automation connection points. I feel strongly that we made the right choice with their continued support and partnership. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

I have a small team with little experience with ERP integration. Engaging with a system as flexible as FF is very challenging. That being said, the FF team is quick to listen to feedback and has adopted many updates to make the experience as easy as possible. I feel confident that with their continued adaptions and development of new features, the future with this system will only get better. Review collected by and hosted on G2.com.

Mark R.
MR
Mark R.
Vice President of Operations
Mid-Market (51-1000 emp.)
"Highly agile ERP with strong operational capabilities, allowing you to reach the next level"
4.5/5
What do you like best about Fulfil?

It's operational layer and capabilities are very strong. Fulfil acts as an ERP, OMS and IMS all in one. Due to these combined features, as a user you can do a lot more with just one platform. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

The accounting functionality tends to chase the operational one. While they usually catch up, a full organization can only move as fast as that.

The learning curve is very steep, and the tutorial/self-guide materials are not the easiest to follow. A more robust training academy that's constantly updated as features are releases would be highly useful. Review collected by and hosted on G2.com.

Mark R.
MR
Mark R.
Cofounder/CEO
Small-Business (50 or fewer emp.)
"An ERP build for YOUR business!"
4/5
What do you like best about Fulfil?

Fulfil can take complicated manufacturing processes that impact inventory and find excellent solutions. We migrated from an inventory system that couldn't fully respect our manufacturing processes. Custom fulfillment options to also respect the manufacturing process and optimize customer experience. Onboarding was stellar. And on another note our company had to shut down for a couple months and their CEO reached out and was incredibly supportive during the difficult time. He worked with us, and I have so much gratitude. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

No dynamic inventory reviewing. Viewing inventory is primarily down from a report. Fulfil is a very powerful full service ERP that you can run your entire company out of. There is so much to understand and learn. Many questions along the way. The old school process of submitting tickets and waiting is a bit frustrating. Live chat is a must. Review collected by and hosted on G2.com.

Caroline O.
CO
Caroline O.
General Manager
Small-Business (50 or fewer emp.)
"Fulfil.IO seamless integration with Amazon and great support!"
5/5
What do you like best about Fulfil?

With Fulfil.IO, we can better manage our multi-warehouse inventory including having integration with Amazon. Fulfil.IO has made it easy to calculated our weight average landed cost including duties and freight.

Implementation and ongoing support is phenomenal! The Fulfil.IO team are always there to work through new integrations or issues that arise.

Our controller has peace of mind that our monthly inventory is correct, which is worth its weight in gold! Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

Really nothing. Fulfil.IO teams have worked with us to address any issues we have had! Review collected by and hosted on G2.com.

Frankie H.
FH
Frankie H.
Director of Operations
Small-Business (50 or fewer emp.)
"Perfect ERP for growing brands"
4/5
What do you like best about Fulfil?

Fulfil gives us all the features we need to run our growing wholesale and e-com brands. Inisght into each aspect of ther company, from sales to financials etc.

We were able to easily migrate over from older systems and implemntaion was a breeze with there support. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

There is a bit of a learning curve to get started, if not prepared mistakes can be made. And it can be diffucult to rectify those mistakes. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"ERP Made Easy"
5/5
What do you like best about Fulfil?

- simple, modern design that is easy to use on a daily basis

- evergrowing number of features, some of which are requested by the Fulfil community

- attentive customer support team

- when adding a new integration (such as a new EDI connection), you are assigned with an integration specialist that leads the project to completion Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

- more complex issues can take a long time to resolve

- some crucial features are missing Review collected by and hosted on G2.com.

Josef M.
JM
Josef M.
Director of Operations
Small-Business (50 or fewer emp.)
"For the emerging ecom brand that wants to get out of spreadsheets but cannot afford the big ERP's"
5/5
What do you like best about Fulfil?

The ability to easily sync some of the biggest names in ecom into one central point. The constant updates and features are always making it a strong platform and making it hard for us to leave even as we scale to becoming a larger company. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

Some features that are extremeley custom to our business are not as easily fixed due to the nature of the platoform. Review collected by and hosted on G2.com.

Jack F.
JF
Jack F.
Co Founder
Small-Business (50 or fewer emp.)
"Powerful"
5/5
What do you like best about Fulfil?

Ability to track POs & containers, the data warehouse and the team at Fulfil. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

We don't use all of the features due to the simplicity of our biz model Review collected by and hosted on G2.com.

Sam A.
SA
Sam A.
Founder
Small-Business (50 or fewer emp.)
"Easily the best ERP available for ecommerce."
4.5/5
What do you like best about Fulfil?

Shopify-first integration, modern user experience, and incredibly flexible platform. Review collected by and hosted on G2.com.

What do you dislike about Fulfil?

Sometimes support issues can take longer than expected to fix, but they're very responsive for 99% of issues Review collected by and hosted on G2.com.